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When I first heard about this company my first thoughts were this is way too good to be true. My mom kept pushing me to just talk to them anyway, so I did and they were very polite and very helpful and informative (Zach and Tim) and told me they supply a lifetime warranty for the battery they install, which I also thought was way* too good to be true. After reading all the reviews I had to believe it and take the chance. WOW! I am so glad I did! Eric came out and installed the battery. He was AWESOME! He was so so kind and he knew exactly what he was doing. It was done so fast and my car was up and running after sitting for a YEAR! Because of how many times I have been conned when it comes to getting my car fixed, I can't tell you HOW MUCH I APPRECIATE THIS COMPANY AND EVERYTHING THEY DO AND STAND FOR! I pray the Lord blesses you guys beyond all you could ever ask or think, and you prosper in all you do, because you have chosen to love justice and to be righteous and have loved your neighbor as yourself. My car is running great, like it never has before! If you come across needing a hybrid battery, you can't do better than this! I would give them 1,000,000 stars if I could!
Micha Harfouche
22:10 20 Nov 19
Almir Silva came and changed my battery to my Honda. He was very nice and gave me very good information on my car. It was fast for him to do it. I made the appointment on Thursday and they got me in for Tuesday so I didn’t have to wait long at all for my battery to get changed. Best thing was that they came to my house and I was able to watch the battery get changed and they worked around my schedule to come change my battery for me. He went with me to test my car. I had a very good experience and will be recommending them to anyone I know who needs to get their battery changed. Thank You!
Clara Moreno
04:00 20 Nov 19
Sales person , Zack, was very helpful . He made appointment and several correspondences thru email explaining the battery lifetime warranties. Only took the installer, Frank, less than an hour to replace my battery on my driveway. Then clear the all the codes and test drove my car. Frank was also very helpful and professional.
Jose Chan
16:19 18 Nov 19
Matt our installer was amazing! Very professional and had it done very quick and clean! Thank you so much Matt! Can’t beat a lifetime warranty battery also!
Randy&Clem Arey
18:37 14 Nov 19
We called Green Bean for our 2006 Prius when the battery failed. Within 24 hours we had a new battery installed and our car runs great again! I would highly recommend Green Bean, and specifically Adam, he was both efficient with changing the battery and super nice and communicative throughout the entire process. Thank you Adam!
Candace Beaucar
15:36 13 Nov 19
I was at the Toyota dealer yesterday trying to figure out why I had the red warning triangle-check engine light combination (for the first time in almost 14 years of ownership). $175 later they offered me a battery replacement for about $2600. So I went on the web while still in the Toyota waiting room and searched for Prius battery replacements. Green Bean wasn't the cheapest at $1449, but it was over $1000 cheaper than the dealer and included a lifetime warranty.Matt was here at 9 am this morning and around 10 am the car was ready. (Toyota had stated yesterday that it was an involved operation and would take some time to complete.) The fuel gauge did not start measuring right away, so I went for a drive with Matt, and had a good conversation about maintaining old Priuses. Thanks to Matt and Green Bean everything looks good now. I hope they stay in business in case the warranty turns out to be needed at some point in the future (apparently in business since 2016).Thanks to Google, too, for these reviews. It helped me to select this vendor.
Don Lapin
22:48 12 Nov 19
Jiwon Kim
02:11 12 Nov 19
Fantastic service by the Green Bean Battery team from beginning to end. My Service Technician Matt arrived ahead of schedule and completed the entire process in under an hour. This included diagnostic testing and a test drive to wrap things up. Highly recommended if anyone is in need of a Hybrid battery replacement. -- Including a 2nd post that Adrian and Len also provided excellent service and attention to detail to make sure my installation was completed as quickly as possible.
Will Coffer
18:04 11 Nov 19
Our Yukon is approaching 150k miles but we are still very much in love with it and not ready to let it go. When we took it to the dealership- they wanted about $4500 to replace the battery but told us “frankly- I would just get rid of it” After research we decided to call Green Bean Battery. We were quoted at $2500 (before tax). I worked with Jocelyn and she explained the process for the refurbished systems, their warranties (and that they are transferable), and that the dealership would probably tell us we need a new truck... without giving her this info- we knew that they see this all the time and we were sold on working with them. We got an appointment the same week and we haven’t had any issues! We appreciated Jocelyn and all her help answering my 1000 questions!
Nicole Wilkins
19:39 09 Nov 19
The morning after finding out the hybrid battery had died was filled with trepidation as we used every tool we had to research the best solution. Sell? Then what? Replace? By who? Toyota? $3,000 with one year warranty and who knows how long in the shop and what else they would say HAD to be fixed. The local mechanic? $2,500 with 2 year warranty, still probably couple of days in the shop first waiting for the parts then waiting in line for the work. Then there was Green Bean.$1,449 with lifetime warranty? Sounded too good to be true so I called and spoke with real humans who seemed to answer questions honestly. I scanned the warranty to see who would respond and how if a problem arose, starting to make sense. After meeting with the local mechanic, I had a gut feeling the Green Bean guys were the answer. Called again, Joselyn was another real person who set up the appointment and confirmed it could be done THE SAME DAY. We waited for our 6pm appointment with Matt. He called to say he would arrive 15 minutes early and was as nice as everyone I had spoken with as Green Bean so far. He got right to his work with purpose and clarity and I tried not to bother him but was fascinated watching. It didn't last long. From start to finish, I'd say it took less than 30 minutes. He knew every screw, nut and bolt that need attention and he took it apart and put it back together with casual confidence. Tested the codes, test drive, ready to go in a total of 45 minutes from arrival. He is, in short, a pro who knows his job and does it with pleasure. Now, its the day after so I can't yet tell you that the battery lasted for 13 years or 160,000 miles like the last one. But I have confidence that if it doesn't, the Green Bean crew will make good on their promise to come replace it again. If you're on the fence, as we were, hope this helps sway you. I think the Green Bean crew recognized a niche that needed filling and I wish them continued success.
Cj Farley
16:07 09 Nov 19
Great company that is very responsive. Much cheaper than other options as well. I had to replace a battery almost a year ago and unfortunately that one started to fail in this cold whether. The warranty exchange was a breeze and I had a replacement in less than 36 hours. Both times Steve was my tech. He does great work.
Mike Sheehan
06:20 08 Nov 19
Matt was the tech who did the battery installation . He was great , he got the job done quickly and was friendly and easy going. Great experience my car runs great now.
Monya Hawkins
22:34 07 Nov 19
They drove all the way from Denver to put in my battery. Saved me $2000! So grateful!
Andrea Olson
20:36 05 Nov 19
matt was absolutely fantastic. he is an example of what service should be. my day was made.
Clare Cain
03:07 05 Nov 19
recently had a hybrid battery replaced by green bean! excellent customer service all around! tech who installed battery was very knowlegable and polite! 5 star rating for sure. his name was steve z
Chris Burke
17:19 04 Nov 19
Great price, great service!Sale team was informed and excellent at following through by providing me an install time the very next day. The price and lifetime guarantee is the best in the battery replacement business - and i did my research!Matt the installer came out and got it done in short order. He was helpful, friendly, courteous and very competent,I can highly recommend this service for anyone with a hybrid vehicle in need of a battery swap.
Matt Eastling
22:17 01 Nov 19
Best company easy appointment and outstanding service I Replaced my hybrid battery of Toyota Avalon 2014 With their exceptional service I’m so happy and Recommend all the drivers who own hybrid vechile .Greenbean is the best best best company Five star company .specially Jocelyn is so good so humble and very responsive.jocelyn was just too good .she helped me fix the appointment and response all my questions .she was very polite and very helpful.Emanuel does outstanding job and come in time hour earlier then the appointment and change my battery within 15 mnts .and check all the codes and fix the issue .Thank u Emanuel and thank u Greenbean Keep it up I wish u all the best for you all🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 .
Sonam Sherpa
00:45 01 Nov 19
Had my 2006 Prius Hybrid battery replaced by Greenbean installer, Steve, last night. Excellent 5 star service and very pleased with the quality and dedication of service provided. Highly recommend. My son, who lives in different town from mine made all these arrangements for me and being a senior citizen I appreciated the follow up from this Greenbean service man.
Jan McKinnon
15:19 30 Oct 19
My Service Tech was Emmanuel and he was great!! I got the dreaded “Red Triangle of Death” on my 2007 Prius. Got it scanned at my local auto parts store and confirmed it was the hybrid battery. After researching several options online, it was hard to beat Green Bean’s lifetime warranty and price. Emmanuel showed up in my driveway the next day and was done in 45 minutes! Prius is like new again! Great customer service!
Troy Miller
19:32 29 Oct 19
Just purchased a Battery from Green Bean and the service was amazing! Zach in sales was very helpful, friendly and timely in his responses! Adam our installer came to my work and changed the battery in the parking lot in under an hour. Adam was so nice, helpful and through at explaining everything. i would highly recommend them to anyone looking for a battery.
Tabatha Spragg
16:26 29 Oct 19
This company is awesome. If they had a ten star rating I'd be giving them a ten.They came out to my residence on a Sunday to replace our Prius C battery. Ali was our installer. You couldn't ask for a more friendly , knowledgeable service tech. He was very willing to answer any questions we had with a smile.Wonderful experience. This company will be around a long time because they treat customers the way they would want to be treated.
Marty Stonesifer
18:41 28 Oct 19
This is the second Prius battery I've had replaced by Green Bean Batter. The first service was excellent and this was even better. Thanks to Jocelyn, Tim, and Tony. I have and will continue to recommend you to anyone I know who needs this service. Thank you.
Guy Sturino
17:55 28 Oct 19
Very happy with the whole Green Bean experience.After researching alternatives on line I went with Green Bean based on recent customer reviews and value for the price Purchased Sat afternoon. Had it installed by Sun 10:30 am.Everything went smoothly - battery selection, scheduling, installation, billing, warranty, everything.I might have saved a little $$ doing it myself, but I'd rather let an expert do it and get the warranty..Can't beat it
John W
16:52 28 Oct 19
On my way home from work last Wednesday I received a check hybrid system on my 2008 Toyota Camry Hybrid. This is my first hybrid vehicle, and I expected buying a used car usually comes with some "fun" quirks to learn. I did some troubleshooting, but as I am somewhat unfamiliar the hybrid system I was uncomfortable attempting to swap the hybrid battery on my own. I did more research to find that batteries range from $1500 to $3500 and the warranties vary from company to company. I found Green Bean and did a double-take. They only charge roughly $1800 and they will remove the old battery and install the new one. Also, there is a lifetime warranty on the battery so long as the battery becomes the primary issue. There are NO ADDED FEES. Are you kidding? I went on their website and set an appointment for Saturday. Thursday morning I received a call from their office and we set a time. Saturday came and I could not be more impressed. Lenn and Marc did a fantastic job swapping my battery. The whole thing went like clockwork! The technicians were personable and knowledgeable of their work. If there is anything worth doing so long as you know that it is only your hybrid battery causing the trouble these are the right people for the job. I do not endorse lightly, and these folks get it done and get it done right. I want to give a huge thank you to the folks at Green Bean Battery! Keep up the good work!
Ronald Raymond
00:08 28 Oct 19
Alexander Zotov
17:17 27 Oct 19
Awesome service, the technician Ali showed up right on time and was very professional and polite, swapped out my battery in my ct200h like it was nothing! Couldn't be happier! Will recommend Green Bean Battery to anyone needing a hybrid battery replacement.
Robert Rutledge
15:05 27 Oct 19
Emanuel came early did great job ans explained all.
Jono Roberts
14:27 25 Oct 19
Great experience with the company ! Matt changed my battery and if I could I would give him 10 stars. Good customer service and knowledge about the service being provided. Thanks Matt!
Diana Palafox
01:30 24 Oct 19
Green bean Battery are the best from start with Zack to finish with Mark! Mark showed up early held great conversation and even made my kids laugh all while doing a great! 2008 chevy Tahoe I only got to drive it once before my battery died 😢. Green bean has the best warranty out there and the price was great! If your looking green bean is the place ask for mark he is the best!
Uarshla Urquides
01:00 24 Oct 19
I just recently had my hybrid battery from green bean and it was best experience my tech Emanuel was fast on time and knowledgeable will recommend to friends thanks green bean and Emanuel
Edwin Pineda
14:40 23 Oct 19
Adam was awesome! He was very efficient and extremely knowledgeable not only about the product but was able to answer every question we had about hybrids (and any car) in general and our Prius in particular. We were very please with the service over the phone with Zack and Adrian. Everyone we talked to was very professional and friendly. The car is running great and we highly recommend Green Bean to anyone.
Richard Davis
23:38 22 Oct 19
Another happy customer. So yesterday I was sitting in my 2014 Prius and suddenly got the triangle of death light on the dashboard. I went to O'Rielys Auto store and they were able to do a free diagnosis and it came back as code P0A80. Which means a failure had occurred in my hybrid battery pack. Since my car had over 180k miles I already knew it i was going to need a new battery pack soon. I was totally dreading this day. After getting the code I called my local Toyota dealer where I purchased the Prius new 4 years ago. They told me my warranty was up at 150k and it was going to cost me $3000.00 to replace. They said they needed the car at least 3 days. I was a little stressed because I rely on my car for work and drive about 150 miles daily. Fortunately I was reading an article by Peter Neilson and he mentioned how he liked Green Bean Battery. So I looked Green Bean Battery up and I saw nothing but good reviews. I called and spoke with Zack. Initially I was told that they could come out to my house tomorrow and complete the job, which I though was amazing. However I needed my car tomorrow. I knew it was a stretch but I asked if there was any chance it could be done today. Zack asked if he could call me back and he would see what he could do. About 15 minutes later I got a call and Zack was happy to inform me it could be done today. I was floored! He gave me the name of the person who would show up and an ETA. The Technician was Marc. Marc called me and asked if he could show up a little early and I totally cool with that. Marc was very pleasant and nice to talk to . We kinda hit it off just talking. He was sharing his experience with his line of work and where he had traveled. He just kept on working while were talking. Before I know it he was done. It only took about 45 minutes. He obviously new his job and he did it with ease. I couldn't be more happier. I got amazing service by wonderful people. The job was completed the same day and I paid nearly half of what the dealer was asking. Cant beat that! If this company starts selling stock. Start buying it!! I just want to thank everyone at Green Bean Battery for an excellent experience! Thank you so much!!
Jonathan Nunez
01:26 22 Oct 19
Mark was fast and efficient. Great sense of humor made the process go by so fast. Definitely recommend this service to anyone looking for a replacement! Ask for mark, he’s the best!
Christian Nevarez
19:18 19 Oct 19
They honor their warranty transfer!About 18 months ago they drove all the way to our town and to the high school parking lot to replace the battery on my daughter's hybrid Camry (2007). It was fast and the battery has worked terrific since then. The price was much better than anything I could find (there were a few cut rate local places--one admitted that their batteries were temporary to get the car to work so it could be sold--would cost more than Green Bean if I wanted a 1 year warranty). The battery has been flawless. My daughter decided to sell her car to a mechanic at the dealer and it was extremely easy for the new owner to inherit the lifetime warranty (so long as it stays with the same car--not parted out). I have referred this place to the mechanic that has worked on my cars for the last 20 years. He has used them and is already a fan.Thank you Green Bean for a very needed and solid service (we all hate spending the money--but it was about 1/3rd of the dealers and they only had a 3 year warranty).
Ted Finch
14:40 19 Oct 19
The Warranty is real and they honor it! I got my battery replaced about a year ago then got replace battery codes again. I e mailed Green Bean and they got Almir to come out right away to replace it. I like the way Green Bean does business.
Scott Walton
22:46 18 Oct 19
I am so glad that I've found Green Bean. I recently purchased an old Prius. This being my first hybrid, wasn't sure if I needed a new battery or not. Ryan from Green Bean was so patient & helpful even though I called him 4 times. To make the long story short, I didn't need a new battery. It was apparent that he wasn't going to sell something that I didn't need. I will definitely contact Green Bean when I do need a new battery.
D. Calvin Kim
18:50 17 Oct 19
It’s my turn to write a 5* review so others can be at ease with choosing Green Bean! My cousin was faced with having to replace the battery in his 2009 Camry. After looking at many products he found Green Bean online and we initially felt skeptical, just like you might be right now, about the company and the products. Let me tell you, do yourself a favor and go with Green Bean—you will thank yourself and so will your pocketbook. I called on a Friday morning to inquire about cost and availability and was greeted by a very friendly and knowledgable rep—I believe her name is Jocelyn. She gave me the pricing and appointment availability (had appt for Sat and Monday and the rest of the week as well) and I told her I needed to share the info with my cousin and call back. Upon the call back Jocelyn confirmed us for the coming Monday and that Matt would be our installer. On Monday, about an hour and a half prior to our appointment, Matt called to advise he was on his way and would arrive in about 45 min. Upon arrival, Matt identified himself as a Green Bean employee, explained the process and went to work. Matt’s knowledge of the process is evident as he was very efficient with his time and had the work complete and codes checked and removed from the OBD. We took the car for a test drive after paying the balance and upon return gave Matt the thumbs up. Overall a very quick and easy process and you can’t beat the lifetime warranty. There was a noticeable improvement right away in power and MPG. Again, try it, you’ll thank yourself you did.
Enrique Cerda
18:15 17 Oct 19
Adam did an outstanding job!!! He was on time very professional! I would recommend him to anyone!!!
David McHargue
15:09 17 Oct 19
Emanuel installed my Prius battery. He was very well mannered and knew what he was doing and was on time best service I’ve had in a while . Would recommend green bean to friends thanks Emanuel!!
Mohamed Barrie
00:01 17 Oct 19
Emanuel did an amazing job on my hybrid battery install. He was professional, efficient, and the whole process was very quick. I would certainly recommend.
Miss Kionna
16:57 16 Oct 19
I was referred from a friend and I’m thrilled at the service from Green Bean. Adam was amazing and did exactly what he said he would do. I have 2 college kids who had their hybrid battery fail in the same week! I will definitely be using them for the 2nd car in the next few weeks. I would highly recommend Green Bean battery.
Beth Huber
14:16 16 Oct 19
Extraordinary customer experience!! Greenbean overdelivered!! One day after having our Prius battery diagnosed as bad, Greenbean installer Gene arrived at my wife's office and in just 35 minutes he replaced the battery, reset the trouble codes and test drove the vehicle. All this with an unbeatable warranty for about 1/3 the price of what the dealer quoted me to replace the battery. The hybrid system is running like new and I expect to see improved fuel economy as a result. Go with Greenbean - you won't be sorry!
ron ohnhaus
19:59 13 Oct 19
Thanks for replacing my 2005 Prius Hybrid Battery in such a short notice. Frank was on time. He explained to me what he was going to do. He also mentioned that whole process would take 40 minutes. And it did take exactly 40 minutes. He was very professional When Hybrid replacement was done he called and took me on test drive. Things were as good as the new one. This is the second time I am replacing my Hybrid battery and first time with GreenBean. I can see the difference in the workmanship, professionalism and the whole process. I am very satisfied. Thanks for that.
Narayanaswami Ganapathy
00:07 12 Oct 19
Almir the service technician was very friendly and professional. I’m very happy my Prius C is running great!
Sean Cronin
21:09 11 Oct 19
Matt Nemeth was my installer he was very efficient and had me taken care of in about an hour. So far so good the car runs and drives like it should. I have multiple hybrid vehicles and am very glad this service exists. After getting 3 other estimates between $3900 and $5500 (new battery installed with only 1 yr warranty) I found this and almost seemed too good to be true. So far I'm pleasantly surprised!
Travis Korda
22:40 10 Oct 19
We have had batteries replaced in both of our Prius’ in the last 4 months by Green Bean Battery, and could not be more pleased with their professionalism and service. From the initial phone call, to the next-day appointments, and of course the terrific price and warranty...every step in the process met or exceeded our expectations.Ali in Sarasota, FL, replaced the battery for us there, and because of his superb work and customer service, we came back to Green Bean when the battery in our Prius in Pittsburgh needed to be replaced. Adam was outstanding, as well. I’m not sure what you all do to hire such great guys to work for you, but keep it up! We will recommend you to everyone!
Cards by Anne
03:15 10 Oct 19
Very professional and friendly. Matt made me feel extremely comfortable to the point it felt like that wasn’t the first time meeting him.
Floss Jones
18:16 08 Oct 19
I had a great experience with Green Bean battery. After going through the entire process of getting my 2007 Toyota Prius diagnosed, I found out that my hybrid battery was failing.I researched for hours, evaluating getting a dealer/Toyota made battery vs. refurbished, doing the work myself vs. having it done for me, it was maddening! Finally I decided that there wasn't much difference between dealer and refurbished and that the refurbished battery companies were less expensive anyway.Green bean battery won out online due to the amount of positive reviews they have received. This is clearly well earned. Every time I called them on the phone I spoke with Keith who was very friendly and enunciated well over the phone. He walked me through booking and what the company needed.They sold me a new battery, the labor to install it, and a lifetime warranty all for $1449.00. A technician named Dave came to my apartment in Boston and did the work in less than 45 minuted in the street near my building. We did a test drive and finalized the paperowork and I was on my way.I drove my Prius about 440 miles on the highway the very next day and my Prius had zero problems, maintaining a charge very well throughout.I recommend this company and their services and I have not experienced customer service and quality of this kind in a long while. Well done.
Timothee Schlumberger
21:04 07 Oct 19
Tony came and installed a Green Bean battery in my 2007 Camry Hybrid. Very professional service - on time, good workmanship and attention to details. Unfortunately the battery failed. I called Green Bean , read the codes to determine the problem (easy to do) and Tony came and installed a new battery the next day with no charge. Great service. Excellent product. Has kept my Camry on the road.
John Trout
23:31 06 Oct 19
My installer, Matt Nemeth, was scheduled to arrive at 1pm. Called and said he could get me done earlier. Awesome. Arrived at Noon, explained the entire process to me, swapped the hybrid cores, took it for a test drive and everything was perfect. Matt was polite, energetic and did a great job. My 2010 Tahoe is running like new now and no check engine light. Amazing. With GreenBeans lifetime warranty, based on the research I did, here in Orange County, these guys are the best. I wholeheartedly believe that. Great job and thank you!
Matthew Huff
05:23 06 Oct 19
Wow! Christmas came early :-)I was told to replace the battery on my highbred would start at $4000. After a little research found Greenbean. For 1650 bucks got a great sales rep a great tech rep and wonderful service from beginning to end. This company is a winner!Hard to believe more people don’t know about this great savings way to replace your hybrid battery. Thanks Greenbean!!
jeff stein
22:55 05 Oct 19
I had Green Bean Battery replace my Gen 2 Prius hybrid battery in Spokane, Washington. I was a little hesitant trying an online based company that did not seem to have any other reviews for work done in my area; but they were over $1,000 cheaper than the local shops, and offered a better warranty. I was pleasantly surprised with the results. Scheduling was easy, payment was easy, and service was prompt and professional. The technician, Eric, came from out of town, met me in a parking lot, and had the battery swapped out in under an hour. We went for a test drive and verified all codes were cleared and the new battery was good. The whole thing only cost about $300 more than it would have for me to do it myself, and comes with a lifetime warranty including labor. Highly recommended.
Jerry Allen
04:32 04 Oct 19
Emanuel, who is a very professional and present young man, came out to my house to install my battery! He was polite, professional and extremely informative. He was quickly able to install the new battery and was patient with me through the experience! He was on time and very professional! After completing the install, he assured me that the I had nothing to worry about and if I had any issues to not hesitate notify the company! I am very pleased with his work and definitely will recommend this company to all of my family and friends!!!!
John Harris
03:10 02 Oct 19
Matt was amazing, very professional and conscientious of my vehicle the whole time during the installation. I would recommend Matt as the install tech to anyone! (This guy knows his stuff) The company in general has a great group of individuals willing to help at all times and ready to answer as many questions as possible. Zach on the sales side was pretty good as well and willing to keep the updates on install coming. Outside of being a Carolina Panthers fan, he was ok in my book! Thank you Green Bean you all made my first experience a great and rememberable one. Jason
Jason Price
03:09 02 Oct 19
Awesome experience overall. Great communication and transparency. They thoroughly answered all our questions. Adam did the installation and he was super friendly, knowledgeable and got the job done quickly. Would definitely recommend.
Cathie Smith
03:01 02 Oct 19
From beginning to the end...awesome service! The tech Adam arrived as scheduled and was a pleasant, positive and knowledgeable youngman. He completed the removal and install in 30 minutes. Thorough job and even double checked his work. We took the car for a test drive and finally my prius is on the road again. He explained the warranty and Thank You GREENBEAN for the awesome LIFETIME WARRANTY! I will definitely pass the word around!!!!
jeff catalon
20:59 01 Oct 19
Our 2006 Prius' HV battery started throwing engine warning codes in April. The dealership declined to replace it with a refurbished battery, even for a 13-year-old car, that I only needed to last for one more year.When I paid my $1500 to Green Bean -- about half the dealership's best quote -- Will came out to our own driveway on a chilly day in April and installed the replacement battery within an hour. It was solid for months.About 5 months later, the refurbished battery started throwing engine warning codes too. I knew it wasn't urgent, and wondered whether there was an upstream problem, but Green Bean didn't hesitate to replace their battery. I filled out the warranty form, answered a couple verification questions, and Adam was in my driveway within 48 hours with a replacement -- no charge. Like Will had, Adam verified the engine warning codes were gone, and we took it for a test drive.Two weeks later, the battery's still giving us great mileage (see photo from this week). No engine warning codes, and plenty of power.Us "tree huggers" don't want a new HV battery for a 13-year-old car. We just want a little more life out of a well-built car, and a modular battery. I love Green Bean's business model. The way they stand by their product earns 5 stars.
B. Ryan Baddour
11:10 01 Oct 19
The installer was great. It was super convenient for them to come to my house to do the job. The price can't be beat. It has a lifetime guarantee. What more can you ask for? I spent a few days calling local mechanics, the dealer, visiting another company similar to Green Bean. I was a little concerned that what Green Bean was offering was actually too good to be true. Time will tell how well these reconditioned batteries work. I was impressed that they actually told me the failure rate of the batteries rather than giving giving some non-answer like "it depends" I have only had the replacement battery for about a month and half. My MPG returned to what it was was probably 3 years ago. If I remember I'll update this review in a year if it is still working.
Joel Guzman
01:42 01 Oct 19
Within less than 24 hours notice, Green Bean was able to send out Ali to replace my battery. The Installation took no longer than 20 minutes and the process was simple and fast.
Justin Dorler
19:47 29 Sep 19
They were able to send a technician out the same day, on a saturday and all staff I interacted with were awesome. I would recommend to anyone.
Amy Severn
15:29 29 Sep 19
Amazing service. They came to me for free and did the work right in my driveway. My tech was Marc and he was nothing but polite.I would highly recommend this company to anyone.
dylan peacock
13:31 29 Sep 19
Service above and beyond expectations in every respect. Jocelyn was extremely responsive and helpful on the phone, calling back to recoordinate service for the next day. Ali coordinated, arrived on time, knew what he was doing and completed the job on my Escallade within 30 mins in my driveway. He was efficient but cordial, warm and answered questions. The car runs great and the warranty, as promised, is without equal. So far I couldn't be more pleased and would highly recommend Green Bean to anyone with a hybrid needing a drive battery. Exceptional in every respect including price.
Guy Drab
11:47 29 Sep 19
I found Green Bean, professional and easy to work with. Matt, came on time and installed the replacement battery in an hour. Everything went as expected.
Dr. Prana G. DAOM
21:53 28 Sep 19
3 months ago we had Green Bean Battery replace the 14 year old hybrid battery on our 2005 Prius. Ever part of the transaction went very smoothly. The mechanic that came to the house to do the changeout was on time and professional and had the battery replaced in 1.5 hours. We just got back from a 2 week road trip and our gas mileage was like when the Prius was new. The Green Bean Battery saved us thousands over what the Toyota dealership was asking and we are very pleased with the results. I would highly recommend a Green Bean Battery replacement.
Larry Chasen
18:47 28 Sep 19
Adam was prompt, professional and answered all my questions. He completed installation and test drove car an amazingly short amount of time. Great company!
Jill Harper
15:12 28 Sep 19
Service was awesome! Friendly and knowledgable.
Edgar Espanola
13:10 28 Sep 19
Almir Silva was amazing!! Super professional and nice. He worked a long day to make sure our vehicle was done so we could keep our weekend plans. Thank you so much!!
zachary griffiths
04:38 28 Sep 19
Found this company online after my son's 2006 Prius battery died. They not only saved us considerable money but they gave the car a new life. Kenny came to our house, installed the battery within an hour and test drove it with me. Highly recommend Green Bean Battery!
Bill Chanler
12:58 27 Sep 19
Awesome service..price was in my budget because I'm retired..quick and clean install..very personable technician
Alfonso Mcgill Jr
00:41 23 Sep 19
Fast job He was nice and was fast Nice job Almir Silva
Ramon Lopez
01:20 22 Sep 19
The overall service is great. I scheduled the installation online for 9/21/19, Saturday, on Tuesday, 9/17. But I was really planning to have it on Friday., 9/20. I received a call from Zach to confirm the appointment. I told him that I made a mistake and I wanted in on the 20th. He checked for a slot and it was rescheduled it on the 20th at 4:30 PM. Today, the 20th. Today, I received a call from from a 925 area code and I didn’t answer it. But he left a message and also sent a text, asking me he can come in early at 3:30 PM. I texted him back to tell him it’s okay. At 3:30 PM, our doorbell rang. When I opened the door, he was all smile and introduced himself as Matt. He went straight to explain what he’s going to do and might take about 45 minutes. Lo and behold, he installed the battery in less than 45 minutes. My 2004 Prius turned on without any warning lights, test run it and everything is okay. He even tried to to fix the consumption/energy monitor, which was not working for years now. But I told him that as long as we’re able to drive it for the next 5 years, I don’t care about the monitor. But he said he will let me know if he finds any information about it. He checked the radio and a/c, both are working. He checked it with his diagnostic scanner and didn’t show any. Matt is awesome! Now we’ll just wait and see how the installed battery will last! I hope it’s as good as the service I received.
Alex delos Santos
02:04 21 Sep 19
Steve went above and beyond to get my 2010 Prius back up and running. Would recommend to anyone
Nick C
13:01 20 Sep 19
Awesome company! These guys really know their craft! Matt was my installer, super fast, friendly, and professional! I wouldn't ask them to change a thing about there business/service. Hopefully I never need to use them again, but if I do, they will be getting my business.
David H. Halverson
03:13 20 Sep 19
If you need to replace your hybrid battery, go with this company, they’re outstanding!! Adam came out from the east coast to Vegas to help me out and he was so fast, efficient, and extremely professional. He was thorough, ready, and willing to explain anything about the process, the company, the warranty, or just cars in general! Not only does the company switch out the battery and take the old one, but they ensure that everything is working properly. This company will not only save you so much money but their customer service is top quality, an attribute that’s hard to find in many companies nowadays, especially companies involved in the automotive world. I highly recommend Green Bean Battery and Adam is such amazing asset to the company.
Megan McMillan
16:23 19 Sep 19
Great experience. My installer Ali was on time and finished the job in less time than expected. He was done with everything within 45 minutes. My only issue is I used an app on my phone called Dr. Prius to perform my own test and the battery came back with a 46% life expectancy. Not what I wanted to see, but I’m comfortable with it since I have a lifetime warranty......Exactly 3 weeks later, I tested again and its at 71%. I am even happier with my purchase now because anything above 70% is considered to be in good condition. I guess it just needed to be used a little.
Dean Kerr
23:07 17 Sep 19
Ali, the Green Bean Technician from Tampa FL, did an outstanding job. He was friendly, courteous and very knowledgeable. He answered all my questions and concerns. It took about 45 minutes from start to finish. The 2011 Prius seems to be running better now with the replacement battery installed. Very happy with the service provided by this company. Hope to never use the Lifetime Warranty that now comes with the battery
Robert C. Stevens
19:10 17 Sep 19
Wow, literally done and tested in 30 min. I watched the entire process and not only no mess but perfect rebuild. Test drive with no codes. 25 miles since this morning replacement with no codes. Pleasant technician did the work in my driveway.
kEITH PAPENDICK
15:03 17 Sep 19
Almir silva was awesome. Very knowledgeable I feel it was done right
Billy KOONS
12:49 17 Sep 19
Absolutely one of the best experiences that I've had in an extremely long time. I do business with several companies and the customer service, warranty and customer satisfaction with Green Bean Battery is the best I've seen in many years. Less than 48 hours from order to install. Lifetime warranty. Installer was extremely courteous, efficient and fast. I like this experience so much, I'm looking to purchase stock in Green Bean Battery.
martymesser
05:00 17 Sep 19
Karl and Sean were able to come out and replace my hybrid battery in under and hour with no issues. Excellent service and very friendly staff, would definitely recommend to anyone.
Miles W
22:44 16 Sep 19
I can’t say enough about this company. From the moment I spoke with Zack Brown over the phone to schedule my appointment to having Matt Nemeth install my new hybrid battery, I was confident in their ability to deliver a quality product with incredible customer support. Matt was super friendly, answered the questions I had regarding the company itself, and ensured that my car was ready to go after a quick 45 minute install. The icing on the cake was the lifetime warranty on this incredibly affordable battery. To anyone who’s unsure of this company, I assure you, you won’t find a better product at a better price, with exceptional customer service like Green Bean Battery. Thank you Zack, thank you Matt, thank you Green Bean Battery!
J Ramirez
06:14 16 Sep 19
The tech installer was personable, forthcoming, and patiently answered all of my questions. He did a fine job and I would recommend his service and green beans guarantee to anyone.
Baggs Patrick
03:39 16 Sep 19
So far a great experience with this company. The online rep was very helpful in getting the proper replacement and time set up for our 2005 Prius. Called on a Thursday and had the appointment for replacement set up the following Tuesday. Steve Z, the installer called in advance of the scheduled replacement time to confirm the repair. He arrived on time, was very knowledgeable and detailed in the replacement of the battery. Steve had the battery replaced in under an hour, and took the car for a test drive to confirm all codes were reset - a real professional.
John Hart
02:07 16 Sep 19
I’m absolutely amazed on this company’s word! I was skeptical at first and now I adore them! Adam was very professional and fun to talk to. He took the old battery out, put in the new one, and had the car put back together in about 45 minutes! Thank you Adam for driving from Cincinnati to Illinois!
Alexandra Edwards
22:10 13 Sep 19
I was lucky to come across this company online while searching replacement options for the hybrid battery on my Chevy Tahoe. The price was right and the warrantee speaks for itself!! My installer Adam was friendly helpful and definitely answered all the questions and concerns I had. I was very impressed by this whole process. This company will go far and excel if they have people like Adam involved! He gets 6 stars from me! I highly recommend Green Bean Battery for anyone’s hybrid battery needs. One other thing, my hybrid system is now running just like it did when this truck was brand new!
JUSTIN MAZAC
18:28 13 Sep 19
Great Service
Heyli Revoll
17:45 13 Sep 19
Matt did the replacement for me. He is very friendly and efficient! Great Service.
Angel Teng
15:42 12 Sep 19
Matt did an excellent job installing the replacement battery in short order.He answered all my questions and explained how everything worked.I would not hesitate to recommend Matt and Green Bean to anyone looking to get their Prius up and running again.
John Kostelec
02:45 12 Sep 19
Great company with great service. Adam came and quickly installed the new battery. He was very nice and professional. Cost was much cheaper than what the dealership wanted and the warranty is good.
Kristen White
21:23 11 Sep 19
Very pleased with the install. The tech (Ali) was very professional and friendly. He texted me ahead of arrival and was on time. The installation was quick, yet no corner was cut (I know because I installed a refurbished HV battery from Autozone 4 years ago). The car now runs great and couldn’t be happier.
Patrick Greaux
16:38 11 Sep 19
Not only did Green Bean Battery give me a fantastically working battery, but when the technician did the final diagnostics after installation, he noted a misfire code and had me open the hood. The technician pointed to the engine block and said that this code very well could be that I needed to have my spark plugs cleaned or replaced as oil probably got down there. I have had a misfire code for nearly two years now, and have had three shops read the codes and not one, including both my regular shop (twice) and the toyota dealership I went to to doubleconfirm the battery codes, told me that one potential fix for it was as simple and cheap as replacing the spark plugs. But this guy did and he explained why perfectly.So after the battery replacement, I got the spark plugs and another major repair and now my car is running better than it has ever done in the entirety of me owning this vehicle. No more loud whirring or constant on/off cycles and the engine is as quiet as new. It's been a month now and while initially the battery read in the low blues upon starting, in the last two weeks It's been all high blues and greens and I've been experiencing better fuel economy. Thank you so much Green Bean and technician! 100% recommend.
c anne
15:18 11 Sep 19
Adam was professional, friendly, knowledgeable, capable, and patient; allowing me to watch the process and answering all my questions fully. Costumer service representatives Jocelyn and Rian were very helpful in getting the appointment scheduled and provided a clear understanding of the warranty and process of installation to expect.
Sara Foster
14:52 11 Sep 19
James Adams
22:55 10 Sep 19
Surprisingly courteous from start to finish. Did exactly what they said that they would do, and exactly when they said it would happen. Nice to see service like this!
Travis Crosson
20:06 09 Sep 19
After searching for a battery for Nissan Altima 2007. I decided to purchase a green bean battery, mobile installer made the progress very easy, Geoff arrived on time was very friendly & professional & quick installation , we went on a test drive there was no errors. I definitely recommend green bean battery for the prices & The experience . I will definitely do an update review Coming soon. -THANK YOU
valery Lopez
01:56 09 Sep 19
Yolanda Zamora
19:21 08 Sep 19
230K Miles Prius and counting, thank you for your excellent service, Green Bean is impressive, thank you very much to my installer Ali, for the punctual, fast and efficient service, is amazing to see a company as good as Green Bean.
Juan Falco
17:44 08 Sep 19
I wish there is 50 stars to rate this company, definitely hard to believe what a terrific job the have done for me!! Not to much explanation is the best ever!! Trust them with a close eyes!!! The technician ALMIR SILVA was quick and professional to change this mounster battery for me!! So happy no words to describe!! GREEN BEAN BATERY 🔋 !!
Samuel Lopez
04:22 08 Sep 19
Looking at a $3600 Dealership estimate to replace the battery on my 2007 Prius, a co-worker recommended Green Bean. Steve Z. came out promptly and was absolutely terrific. Very knowledgeable and willing to explain everything he was doing. He was also so positive and enthusiastic about his work and the company - an outstanding professional. Great experience overall.
Rob Pienkowski
16:15 06 Sep 19
I had spent 2 weeks shopping around trying to find the best deal, and this is it. For over a thousand dollars less than the dealership, Adam from Green Bean drove down to Knoxville from Cincinnati and replaced my defunct hybrid battery without me having to leave the house. He was friendly and left my car looking great, and the whole process was done in about 40 minutes. To top it all off, Green Bean Battery gave me an unlimited mileage warranty on their product. I'm completely satisfied with my experience!
Taner Oguz
16:08 05 Sep 19
Fantastic service and great warranty. They deliver and install the battery at no additional charge. We did have an issue with one of the cells going bad in the replaced battery. They came out a couple days later to replace the battery again with no questions asked, other than what codes we were receiving. Would recommend over any dealership service.
Nicole Owler
13:43 04 Sep 19
I rarely write reviews. After a long ordeal with another battery company, now nonexistent. Green Bean installer, Matt Nemeth swooped in and saved the day. He was on time and quick and efficient. He was also friendly, very professional and was quite knowledgeable about the batteries. I'm pleased to have a working, safe and reliable battery now for work. I'm happy I don't have to worry and thanks to Matt, I have peace of mind now. I would highly recommend this company. Prices are reasonable and they are willing to work with you to make sure you can get back on the road. Tip-keep track of your paperwork.
Dolly Smith
05:31 04 Sep 19
Karl made the installation quickly is liking putting a lego in pieces together he never dissapoint me he drove the car after installation it runs great thanks green bean battery
Mark Ebisu
21:27 02 Sep 19
I purchased a 2007 Prius in August of 2018 and had the dreaded triangle and hybrid battery failure codes come up in late July. Not quite a year into owning my vehicle, but the Prius had impressed me up to this point, so I was willing to invest in it for the long-term.At first I was researching how to do the work myself with the right kind of equipment, but quickly found that Green Bean Battery was hard to pass up. In fact, it was the only full replacement option on the market that tempted me in large part due to the lifetime warranty.I had Tony out at my place on August 16th. He knew his stuff and was highly personable. I genuinely enjoyed his company and was grateful that he didn't mind me watching him work. He even went out of his way to change the cover of the battery he was giving me because it was a bit battered and didn't quite line up well with where the bolts hold it in place.We're less than a month out, but so far the battery has held out through numerous regular commutes, a medium length trip, and a longer trip to Richmond and back. The battery holds a charge much better than my last and my MPG has improved. And if something goes wrong down the road, I have confidence that Tony or another of Green Bean's techs won't be long to respond and get my Prius working again.Speaking as someone who has been burned on car repairs, this was the first time I felt satisfied. As unfortunate as having a dying hybrid battery is, I feel as if I have invested in this vehicle's future in a way that will pay off down the road. Highly recommend for long-term Prius ownership!
Tony Arnold
00:05 02 Sep 19
Prius owners who have bad batteries rejoice! The solution is Green Bean! My girlfriends original battery went out not more than several days ago and needless to say, we thought our Prius was done. It would have been cheaper to just sell the Prius and use that cash as a down payment on a new car.So, this company actually came recommended by our local Toyota dealership. That was enough to spur me on to checking them out, so I did. After some thorough research on Green Bean, I couldn't find anything even resembling a black mark on their track record. Anyways, they came to us in Ohio within two days of making an appointment, got our new(ish) battery put in and voila! Our Prius is back up and running.Our tech Adam Smith was an awesome dude. Very informative not just about his company, but also hybrid cars themselves. He was happy to show us the ropes and teach is a few things we didn't even know about our own car. I also spoke with Ryan in sales to confirm the actual appointment a day or two before, and that guy couldn't have been more helpful, too. It's pretty dang rare to find places like these that are dedicated to the customer.So, here are some nitty gritty details that you're probably looking for:- Our battery replacement was only about 1400 bucks (!!!) for our '06 Prius- That price included the speedy and expert installation- Lifetime warranty (great in this case! Although it's non transferable if you happen to sell the car [which isn't a big deal])Long story short, if your battery goes out, it doesn't even make sense to buy an actual Toyota battery with only a 10 year warranty.
Josh Dickerson
22:10 31 Aug 19
The battery went out on my daughter's 2007 Prius.After checking with local vendors and being freaked out by the cost, I did some research on the net and chose Green Bean. I admit the overwhelming positive reviews were somewhat intimidating, but after having my many questions answered I ordered the battery . Everything about my experience was very positive from the sales staff to the battery installation. I was offered a same day appointment, An appointment time was scheduled and the Tech was right on time. Ali installed my Green Bean battery on our uncovered driveway in less than 45 minutes in 95 degree heat and very high humidity. A dangerous Heat Warning Alert was posted . I could go on and on with superlatives about Ali, but suffice it to say he was great! Very knowledgeable, friendly, efficient, and a Gentleman. He went out of his way to help us understand the process and even fixed some minor issues involving the Key Fob.. My daughter has "tested" the battery as only she can and everything has been working great. The mileage has even improved! I would give more than 5* if I could. I have told all my friends about our positive experience with Green Bean.Many thanks to the Green Bean staff.
Paul Rollings
21:53 30 Aug 19
We are very pleased with Green Bean Battery. We found them online when our 14-year-old Prius was diagnosed as having a battery issue by our mechanic. Green Bean was able to send someone to our home to complete the install of the battery in an hour. We did have a glitch in that the car didn't operate well after the battery. I had a panic and called the mechanic thinking they may have misdiagnosed the issue. I emailed Green Bean and within 48 hours they sent another technician with another battery and installed it in an hour. Our old Prius is acting like a kid again! We're hoping on 5 or so more years! VERY pleased with Green Bean.
Sherry Borzo
11:17 22 Aug 19
From the first e-mail confirming our purchase, our experience with the representatives of Green Bean Batteries was very reassuring and professional. Their response was immediate with a follow up phone call. Our technician, Bill called to confirm he would be there right on schedule and asked if we had any concerns or questions. As promised, he was right on time. The process was very efficient and complete. My car is now running great! We are very pleased with our experience.
John Slocum
00:42 22 Aug 19
Purchased a hybrid battery for my 2005 Prius in April of 2019. The ordering process,the service of the product are all top notch. They exceeded my expectations in every facet. From the ordering to the installation they exceeded my expectations. Great job will recommnd
Robert Engemann
18:57 19 Aug 19
My mechanic was Almir Silva and he was amazing! Was so sweet and talked me through everything to keep my car healthy and long-lasting. Definitely an awesome experience, can't recommend him highly enough.
Taylor Allen
17:44 18 Aug 19
My son found your website for me and I was really excited because I didn't have $3200 to give Toyota for a battery for our 2010 Prius. I called Thursday and they set me up for Saturday. The installer was super nice and informative. The car runs like a brand new Prius. I'm very happy with green bean and I would highly recommend them for your hybrid battery needs. And don't forget, Toyota's battery warranty is 3 years. Green bean is lifetime and half the price.
Richard Linsalato
09:05 17 Aug 19
This company is just out of this world GREAT. I haven’t dealt with a company like this in DECADES. Their kindness and accessibility and customer service is like none other. SO SO SO HAPPY I FOUND THEM (and so is my Prius!). Not only do they answer their own phones and emails promptly, but their care and concern is exemplary. I also have to send a shout-out to the technicians they send out. Always SO nice, always go above and beyond with a huge smile on their faces. Nothing is too much trouble for them. Kudos to Green Bean. Why can’t every company be like yours????
Terry Polt
02:24 17 Aug 19
I have a Toyota Prius and got the big red triangle on the dash. Took it to a local dealership in Colorado and got the bad news of needing a new hybrid battery. Around $3000 to replace. Started searching around for other mechanics when I came across green bean battery. Did a little research and then made the call. Got schedule for the next day, the tech Almir showed up right on time. Almir was very engaging and knowledgeable and was done in no time. Maybe an hour. He cleared the codes, we took it for a test drive and everything was good. If you’re in Colorado and having issues with hybrid battery replacement don’t hesitate to call.
James Barnett
14:47 16 Aug 19
Ordered my battery on Tuesday and on Thursday they showed up and installed battery. All went well and technician was very knowledgeable and kind. This to good to be true company came through and I am one happy customer. Half the price a local repair shop was trying to charge me and a life time warranty. Local shop was only a 3 year warranty. Great business and very affordable. Great job.
Michael ZIKE
11:09 16 Aug 19
Wow! What a great experience. Almir came to our house the day after we called and got the work done so quick ( even with someone talking to him the entire time). The test drive was very informative and Almir really knew what he was talking about.
James Barnett
01:01 14 Aug 19
Logan contacted us nicely in advance of the scheduled arrival time and showed up when expected, He was very professional and completed the entire job, including test drive., close up, and having me take a quick run myself in a bit under an hour! Our 2011 Prius now feels fully powered (the dying cell created a definite lag in acceleration) and recharges like it did when new. Very good service and far less than the dealership wanted for installing a Toyota refurbished battery with only a 1 year warranty.
David Butchart
21:14 12 Aug 19
A little over a year ago I the hybrid battery in my 2012 Prius C died. The car only had 160,000+ miles, but I sort of knew this was coming. I spent a lot of time in my car idling due to the nature of my business. The local Toyota dealership where I had the code diagnosed wanted over $5000 for a new battery pack (which I expected) but after a bit of investigation, I called Green Bean battery. They arrived the next afternoon and replaced the battery pack in less than an hour in my driveway. Unbelievable service! I drove my Prius another year without problems and just gave it to my granddaughter. This year, my daughter had the hybrid battery in her 2010 Prius die and I recommended them to her and her experience with the company was exactly the same as my own. Good for Green Bean for offering an excellent product, service and warranty!
Herb Thorn
14:55 11 Aug 19
Bill came down to Athens Ohio to fix my 2007 Prius yesterday. He came early, quickly fixed my car, and I was back on the road in a little over an hour. Bill was kind, caring, attentive, and worked hard in the heat. After my battery had been replaced I asked for some general car advice and he was extremely helpful. I would recommend this company and Bill!
Alyssa Skikus
19:20 06 Aug 19
"Too good to be true"! That was my first reaction to the prices and service claims of this company. Boy was I wrong! It is true and definitely worth it! My 2005 Toyota Prius light went on so I brought it to the dealer and was told that my hybrid battery was dying and it would be $4300 to replace. Since my car has over 178,000 miles, I was not going to pay for a new battery. So, I did some research and found Green Bean Battery on-line. After much research and reading many awesome reviews, I decided to go with them. I chatted online with Zack and when he asked me for the receipt from the dealer with the battery codes, I told him I would get a copy and chat back online later. He immediately gave me his email address and lead me personally through all of the steps to set up my appointment. David, the tech that serviced my car was professional and full of information. He was done within an hour, explained the warranty and we took the car for a test drive and all was well. My charges were exactly what they said they would be - no hidden fees. It was a wonderful experience and I highly recommend contacting Green Bean if you have a hybrid battery that needs replacing.
Lilian Musbeh
14:31 05 Aug 19
I bought a battery from greenbean last year. I took the car to Toyota and they told me I needed a new battery along with a fuel pump. After replacing the fuel pump I called green bean and they replaced the battery the next day!!! That's what I call service after the sale. Thank you Greenbean !!!!
Mr Charles
01:41 25 Jul 19
I have a 2007 Camry Hybrid and work in Boulder, CO. Got the dreaded warning light, and dealer told me $6000 to fix. I was bummed, as I thought I will have to buy a new car. I found Green Bean Battery online. Everything went as promised. Almir was the assigned technician. He came just a few hours after I got back from the dealer (was actually faster than if I had left the car at the dealer for them to fix). It was under $2000.Almir also took the time to explain how the process worked, a little bit about the company approach, and got everything done in less than 1.5 hours. All in the parking lot of my work.Super quick, much less expensive than the dealer. And people I engaged with including Almir simply delivered what they said they would. The bonus is I have a 5 year warranty on this battery, versus 1 year from the battery I would have gotten from the dealer.
Steve S
21:42 12 Jul 19
My Green Bean battery was installed a little over a month ago, and it's doing great! The technician was very friendly, communicated everything clearly, and took great care with swapping out the battery. Their transparent customer service and their warranty make me feel very confident in my 'new' battery.
Emily P
15:49 08 Jul 19
This company is the real deal. $1549 for a replacement battery (with a 5-year, unlimited mile warranty) for my Prius including delivery and installation at my home. I was really wary that this was a scam at that price until I saw all the glowing reviews. Steven arrived in my driveway a few minutes early for our appointment time and had the battery replaced and the test drive complete within 30 minutes. The customer service from start to finish was fantastic, and you (literally) cannot beat the price. I cannot recommend Green Bean highly enough. Save yourself some money, time, and hassle. Give them a call.
Erin Eggers
05:57 07 Jul 19
Marc saved my 2005 Prius and changed the battery on it with no issues. We were worried because we couldn't jump start it before he got here, but he was able to from the rear end of the vehicle, no problem. The customer service over the phone was amazing, too. Thanks so much, Green Bean!
Ana M
01:56 06 Jul 19
Well, we could not be happier, Almir Silva and Green Bean Battery LLC are great. It's not " Too Good to be True" it is honest pricing, very good service and great work that make a person feel very content. I called Green Bean very leary and was hoping for the best after 4 other quotes on replacing our 2007 Prius battery were between $ 3000. and $ 4500. Ryan was very nice and explained everything putting me at ease. 4 days later ( our choice) Almir came and replaved our battery. Very professional, courtious and quick in less than two and half hours we test drove the car and I was very pleased. Waited for about a week now before giving this review. Wonderful company and workers !
johngc51
22:46 05 Jul 19
Excellant service by Steve and Haven. Replacement took less than an hour, Was perfect and he gave me information that will allow me to get many more miles out of my Prius. I ww=ill certainly spread the word to my friends with Hybrids.
Pat Dibb
18:45 05 Jul 19
The refurbished battery in my car failed, but I couldn't easily drive to the place where I have my warranty. I decided to try Green Bean instead. I called and spoke with Tim, and said that I needed to go out of town in a couple of days and was hoping to get the battery replaced before I left if that was possible. He scheduled someone for the next morning. Marc arrived and replaced my battery. There were some issues with the first battery he put in for some reason, so he replaced it with another and also tightened up my 12v battery which he noticed had not been tightened up very well. He was very friendly and personable, answered all my questions, and had a positive attitude. Thanks to all at Green Bean for helping relieve my car trouble stress, and for my mechanic Marc for getting there so quickly. Now I am able to go out of town driving my own car and I knowing I have a very long warranty on my car. Wonderful service!
Aijung Kim
18:24 30 Jun 19
Ali was terrific! Very knowledgeable and got the battery replaced and car running in no time. Wish I had known about Green Bean earlier. Great value and warranty.
K Cunningham
14:54 29 Jun 19
This is my first time reviewing anything but my tech Ali was fantastic. He did the replacement in 30minutes I think even less because he had to wait for me. I did not expect it done so fast. I was so skeptic about any company replacing hybrid batteries. But I check the BBB and more reviews from reddit. All of them were good reviews. This type of business must be booming (no thanks to dealerships ripping people off)and I hope this company grows. I felt awful because I wanted to tip the Ali but I had no cash. I was hoping for the option to add a tip on credit card but that was not possible. Only wish I could give a tip off credit card. Thanks again Ali and thank you Green Bean Battery
L H
16:41 26 Jun 19
We are quite pleased with the entire process of having the unfortunate need to replace the hybrid battery. But Green Bean Battery made it simple. And ALI the service provided was friendly and performed the replacement in about 1/2 hour. Excellant job! ALI and Green Bean Battery it a AAA rating based upon our experience.
Chuck Tomes
17:43 25 Jun 19
I'm very pleased with the new battery that Scott from Green Bean installed in my 2010 Prius two weeks ago. He arrived at exactly the arranged time and promptly replaced the failed battery. He was careful to check the problem codes. He was careful and thorough in the installation process. He checked the car carefully when he finished and we took a long enough test drive to convince me that the new battery was working correctly. The car is working normally again and the fuel economy is back to normal. I am very pleased with Green Bean and with Scott and will recommend them to my many Prius owning friends.
Bill Gettys
21:15 24 Jun 19
EXCELLENT SERVICE! WILL DO BUSINESS WITH AGAIN. A PLUS +++
Jesus Flores
16:19 24 Jun 19
I had them come out on June 6, 2019 the installer, Justin was a really friendly and polite dude. He was in and out in no more than an hour and a half. After looking to replace the battery myself I couldn’t find anyone that came close to this warranty and let me tell you I need it. I drive from south Orange County to as far south San Diego as you can get everyday for work. That’s 45k miles a year I’m putting on my 07 Prius. So Green Bean was the obvious choice. At the rate that I drive the warranty will outlast the car and that’s well worth the 1500 I paid. Thank you guys and I will definitely use you again after I drive this Prius into the ground.
Jose Meza
10:59 21 Jun 19
I had my Hybrid battery replaced on my 2008 Toyota Highlander, had 185K miles. I was a little sceptical getting a refurbished battery, but so far I am very impressed. I have seen better fuel efficiency and even runs better when just the hybrid battery. The installer here in Colorado, Almir, was phenomenal. He was very professional and even followed up and came back to my house to install 2 bolts that he found were missing from the seat brackets from whoever else was in there prior. He went above and beyond and is a great representative for Grean Bean to have. I have an 2008 Prius with 280K miles that I am sure is going to need to have the battery replaced and I will be sure to call Green Bean when needed. Thank you!!
Todd Robbins
23:39 11 Jun 19
I was skeptical about the 5 year warranty, but after reading several glowing reviews we decided to give them a call. Talked with Zack and after confirming everything from specifics about the warranty, to how the process works we decided to move forward. Our technician, Ali, was prompt, friendly, and very skilled. He had the battery on our 05 Prius changed in about 35 minutes start to finish! We were most impressed with him and highly recommend this service! Hopefully we will not need to use the warranty but it's nice knowing its there.
Michael Kuzy
13:52 10 Jun 19
There are so many good reviews, I thought they were fake. After replacing my battery today with Ali, I fully understand why this company is five star rated on every possible outlet. What great service! I couldn’t say more. Ali had my 2009 Tahoe battery replaced within 20 minutes! Dead serious! It was awesome to see someone so dedicated to what they do for a living. Extremely knowledgeable, and very hard-working. He let me take a couple photos, didn’t seem to be bothered about me pestering him with questions. Very good experience! I absolutely recommend this company for anyone looking to replace a hybrid battery. It’s a no brainer!
Andrew LeFebvre
00:16 07 Jun 19
The product and service tech exceeded my expectation. I highly recommend GreenBean Batterys.
Terry Menebroker
03:13 06 Jun 19
These guys are awesome I had them come out and change my 05 Prius hybrid battery and they got her done 15 mins flat it was incredible. I am already recommending them to everyone I know who has or going to have hybrids in the future. Thank you for doing a fantastic job and being so open and honest on schedule and timing. Very grateful for your company and will call again when my other hybrid car needs a change out.
David Hazeltine
18:26 05 Jun 19
I want to start by saying I too, like others was skeptical about the Green Bean Battery company. It seemed too good to be true. After reading multiple 5 start reviews I decided I would take the chance. I called this morning and spoke with them and told them I needed a battery as soon as they could get it. I expected a week or so..( that even would have been great) but no. They sent someone to my house tonight. Yes tonight. The same day I called . Jean, the man who was sent to my house to work on my battery was extremely nice and professional. He had my battery installed in an hour. I have never seen such great customer service. I was blown away at the service from this company. Nothing short of amazing. I will be telling everyone about this company and the awesome people that works for it.
Carlie Mcmillian
02:00 04 Jun 19
Prompt, courteous, service and even though they didn't service the type of batteries I needed they attempted to find a company that did. Green Bean went above and beyond " Customer Service " to assist me in my search for replacement batteries. I would recommend this company to anyone who needs batteries for their Hybrid vehicle.
William Humiston
22:12 01 Jun 19
At 200,000+ miles my 2005 Prius hybrid battery died. Dealers wanted $4000+ to replace it and I would have to wait 2 weeks. Called Green Bean and Bill the installer was out the next day to my home, on time, Removed my old battery and put another Toyota battery in my car within an hour! He explained a lot to me about the hybrid battery system that no dealership service person had been able to, while he worked. I am so impressed with him and this company. And totally thrilled that it cost me only $1600 out the door with an unlimited mileage 5 year warranty! Saved a ton of money and time and had a super experience- none of that would have happened at a dealer! Who comes to you and does service anymore? Green Bean does!How can I buy stock in this company! I am totally impressed! Will be telling all my hybrid car friends about them for sure!
Margaret Daole
13:45 29 May 19
I have a Lexus GS 450H Hybrid. Love the car and it’s performance and economy. After many years of happy service, I became faced with literally a “Pinball Wizard” view of warning lights on the dashboard. My go to mechanic who’s super knowledgeable in all aspects of autos from working for GM to designing systems for the vehicles did some deep research into the underlying problems. He learned that my ECU needed a TSB (Technical Service Bulletin) re-programming/reflashing. Only the dealership can do it and I have an honest service underwriter at the HUGE Lexus dealer I use for dealer-only work who knew I needed the battery but also agreed the TSB recommended by my “guru” mechanic suggested and charged me an hour labor. The lights went off and they were optimistic but before I picked it up, lights were all back on. Shot battery.Price at Lexus, $6,700. Not worth the $$$. As a long time Toyota/Lexus patron/owner, I reached out to Lexus for some assistance. I’d have luck before with my wife’s Camry Hybrid where they contributed a grand to the replacement. After a week of no response and messages left, a big NO. Not a dime. Zach from Green Bean was super understanding, located the somewhat rare hybrid battery for me and sent out an OUTSTANDING Tech, Steve Z who personally rebuilt my battery to top specs and installed it with his amazing daughter who’s going to make a name for herself I can tell, as she grows into whatever field she chooses. Steve Z. Expertly removed the giant battery, checked the systems and installed the new Green Bean battery and reassembled my car. They test drove her and I couldn’t be happier! I’m hoping for a busy week of work as a Realtor driving my awesome car with the Green Bean Steve Z installed battery!Thanks for saving me a ton of money!
Jack Sanderson
23:21 28 May 19
Had a great experience with Green Bean Battery. Steve Z drove to my house was polite and considerate when installing the battery. He took it for a test drive and assured me he would be back if there were any problems. Simple, easy and great service!
Johnny Choi
00:46 21 May 19
WOW!!! Bill did a AWESOME JOB TODAY!!! Made it look like it was easy lol Super professional and car is up and running like a champ!! You guys are great!! Highly recommend!!!
Joey Medina
21:25 20 May 19
We needed to replace the hybrid battery on our 2012 Prius C. Toyota dealer quoted us a new battery for $2500 with only a 1 year warranty. The Green Bean battery is reconditioned but has a 5 year warranty for $1550 (tax and installation included in the price.) I called on Tuesday and on Thursday Tony drove to Upstate NY from Virginia for the installation. He was very pleasant and professional--answered all of my husband's questions, too. I also love that the business model is environmentally and economically sustainable. Will let you know if we have any problems down the road.
Juli Sharratt
12:15 17 May 19
Green been battery is a five star company Tony Costa was a awesome guy and installer he really knows his stuff highly recommend this company
Steve Neri
18:00 10 May 19
I just had a battery put in by Green Bean a couple days ago. Ryan was my primary point of contact and he provided excellent experience and communication. There were a couple of minor billing issues/confusion caused by me cancelling and getting a refund and later rebooking, but it wasnt a huge deal and we got it straightened out. I wasn't home for the install but my Dad said Tony was very professional and very efficient and had the battery swapped in 30 minutes. The car runs great so far and the warranty is unbeatable, and its a fraction of what Toyota charges. If you need to keep your older hybrid on the road I'd give this company a chance.
Corey Fisher
23:47 04 May 19
It's been about a week, and so far so good. The five year warranty really gives me peace of mind - but, if anything goes wrong I'll update this review. The man that came out and installed the battery, Almir S., was extremely kind and did a wonderful job. He was on time, and the installation was done much quicker than I thought it would be. He was also nice to my dog, which I'm always appreciative of. Thank you, Almir!!
Skyla Walker
19:41 02 May 19
Al was prompt, courteous, and instilled trust. The 5 year warranty is the best offer in the hybrid battery replacement industry. I recommend Al and Green Bean for tour hybrid battery needs. 😃
Amy Mejstrik
19:53 01 May 19
Exceptional: The battery install was fast, reasonably priced and done in my driveway. My Prius is now driving as good as it was when new. The green bean technician was knowledgable and friendly. I wish Green Bean company the best as they are providing an essential service for older hybrid car owners.
MK
05:22 29 Apr 19
I'm very happy happy with the install. Scott was my technician/installer. I couldn't have been more pleased with his knowledge, politeness, and customer service. It shows great things are happening with this company and you've acquired a lifelong customer from me.
Jake Lewis
16:49 28 Apr 19
I was extremely nervous with this purchase but I have to say, Green Bean Battery put me at ease by being very thorough in explaining what to expect. My Technician, Steve, was very accommodating when it came to our schedule. The installation was very quick and the car is working great! Not to mention, their 5 year warranty is unbeatable! I highly-highly recommend Green Bean Battery!Current Vehicle: 2007 Camry Hybrid
Julio Serrano
22:56 26 Apr 19
Green Bean Battery has taken care of me for several of my replacement battery needs and for 2 of the times, Ali has been the face for the company. He has always been polite, respectful and very very fast. Ali is an asset to this company.
E Wall
06:03 24 Apr 19
07 Camry in Michigan, battery was replaced in about 30-40 minutes. Steve Z showed up on time and was very friendly, he did a great job. Highly recommend.
Dan Zyrowski
14:59 23 Apr 19
I just had my battery pack replaced in my 2007 Toyota Prius. The technician (Ali) Called me to let me know he will be arriving early. He arrived at my house and completed the installation within an hour's time. I love the fact that they come to your house and do the work. He cleared all codes and added some antifreeze for me too. I purchased a 5 yr warranted battery pack for less than half the dealer would charge.
John Mason
17:40 18 Apr 19
I am from Northern Michigan and Steve installed the battery. He kept excellent contact with me as the weather was terrible. He was very professional and did an excellent job.
cashemco
19:45 13 Apr 19
Extremely good service and customer relations, both on the phone, and in person. I HIGHLY recommend this company!
kevin bailey
02:06 13 Apr 19
Ali had my 2006 prius stripped down to the factory innards in 3 minutes flat, including removing the back seats. Total time to swap out the battery, 25 minutes start to finish. $1550, 5 year warranty, free delivery and installation 12 hours after I ordered. Y'all. Wow. I'm hella impressed.
Jennifer Wunder
01:34 12 Apr 19
Scott did an awesome job. My car was in pieces when he got to my house on Sunday afternoon. It wasn’t long until it was completely reassembled and running great. The car sat at a service station for months until my friend told me about Green Bean. Thanks to Scott and Aaron and everyone else at Green Bean!
Vincent Manzo
15:04 10 Apr 19
Green Bean offered a better price AND a better warranty than any other hybrid battery replacement I found on the market. Their customer service was friendly and beyond thorough, and the technician, Steve, who did my replacement was on-time, fast, and personable. He got the whole thing done before I had to be in the office this morning, and it wasn't nearly as hard on my pocket book as any other option.
Reba Krueger
13:47 02 Apr 19
Got my battery replaced for my 2009 Tahoe a week ago. The install was done quickly and professionally, and the new hybrid battery runs great. The warranty is pretty unbeatable considering the cost as well. If you're trying to pick between these guys and a dealership, I'd go with these guys.
Erick Ely
04:28 01 Apr 19
Thank you Green Bean. First you (Joselyn) were able to locate an installer that could squeeze me in so that I could use my car for a planned trip. Then, you guys (Steve) arrived early and were done quickly (and both very friendly). Last, the fix seemed to work splendidly and after driving to Chicago and back it is still working great! Thank you Steve & Joselyn for you help! This is not a scam people. Use this service!
James St. Onge
03:42 01 Apr 19
We just had our 2005 Toyota Prius battery replaced this morning by Steve (and his daughter) from Green Bean Battery. He showed up a few minutes before the scheduled arrival time, which was fine. He and his daughter performed like a race track pit crew coordinating their work between the left & right sides of the car. It took them about 30 minutes to remove the old battery and install the new one. Steve was very knowledgable, friendly, and professional with his work. I took it for a test drive after he was finished and it drove just fine with no error codes or anything. I can highly recommend Green Bean Battery to anyone needing a replacement Prius battery. Their cost is less than half of what Toyota charges for the same battery and the installation is at your home, or wherever you choose, and completed in much less time that it would take Toyota.
Phil Blette
16:43 29 Mar 19
In late January 2019 the dashboard of my 2008 Toyota Prius, with about 145,000 miles on it, lit up like a Christmas tree. A mechanic friend did a diagnostic test and the fault code said my car's hybrid battery was done. I went online and initially made an appointment with Green Tec to come to my home and replace the battery ($2100+ for 4 yr warranty). Fortunately before that appointment occurred a fellow employee told me he also had his hybrid battery replaced just a few weeks before and recommended Green Bean Battery highly. I cancelled my appointment with Green Tec and made one with Green Bean - in doing so I saved over $600 compared to Green Tec and got a 5 year warranty.But my Green Bean reconditioned hybrid battery was a lemon and 2 months after it was installed my dashboard lit up again as I was driving to work. After again confirming the failed hybrid battery fault code, I submitted a warranty claim ONLINE to Green Bean and my battery was replaced at no cost to me THE VERY NEXT DAY - GREEN BEAN HAS VERY IMPRESSIVE CUSTOMER SERVICE AND OBVIOUSLY STANDS BEHIND THEIR WARRANTY.Green Bean also told me some of their reconditioned batteries do fail and when it happens it is typically within the first 2-3 months after the installation...so my first Green Bean reconditioned hybrid battery may have failed, but at least it failed was right on schedule...
Tim Regello
19:37 28 Mar 19
Very pleased with my experience with Green Bean. Scott the mechanic was courteous and communicative. He contacted me beforehand and gave me updates as he was on his way. The battery installation was a little unexpectedly tough, but he stuck with it, remained pleasant and positive, and got the job done! I spoke with Aaron and Ryan on the phone to get information about the company and arrange the visit, and I was impressed by their phone customer service. Finally, Ryan was also the person on night duty at the phone headquarters when Scott was working on my vehicle, and I could hear the two of them working together to troubleshoot the challenging battery install. I was quite impressed with how positive and supportive Ryan remained throughout the many phone calls. One last thing - I didn't receive the credit card receipt via email at the end of the visit - I contacted the company via email the next day and they responded and sent me my final receipt and invoice within 5 minutes! I never write reviews, but I was just so impressed. I'd use Green Bean again!
Lynn Snow
22:57 19 Mar 19
totally impressed with GBB-the sales people, the installer, the price, the ease, the speed. They made what could have been a very stressful experience easy as a pie. Recommended highly.
jeff gelb
20:15 18 Mar 19
I just had my battery pack replaced in my 2005 Toyota Prius. The technician arrived at my house on time and completed the installation within an hour's time. I purchased a 5 yr warranted battery pack. I love the warranty it comes with. If anything goes wrong with it, they will replace the entire unit for free once you have sent them the diagnostic results from either the Toyota Dealership or a repair shop. It all sounds good to me!
Lucas McGraw
23:29 17 Mar 19
can't say enough good things about this company! super fast, affordable compared to any other place i looked at and amazing guarantee, my technician James was great! he drove from portland to ashland oregon and communicated with me the whole way down. he got here, explained what he was going to do and had my prius running again in 45 minutes. my car is running better than ever so far, and i really would recommend this to anyone. thank you green bean!!
Manuel Bayardo
03:06 17 Mar 19
My 2006 Prius was diagnosed at my local Toyota service center that a new battery was needed. The quote was $3200 and along with some other work on the quote, I was seriously considering donating my vehicle. Thankfully, I searched online and when I came across Green Bean it looked too good to be true with a quote less than half than the service center, including home installation and a 5-yr warranty! I was amazed to schedule with Green Bean for next day service right in my driveway. Tony was professional and very competent, taking only 20 minutes to replace my battery and take the old one away. My Prius has a new heart and runs like it did many years ago. I highly recommend Green Bean and appreciated their business to breathe life back into older hybrids!
Jeff Wilks
16:47 14 Mar 19
Steve did a great job! I saved so much money by choosing Grean Bean over my local mechanic.
Jadyn Donahue-Szudy
15:35 12 Mar 19
Whole experience was great. Kenny was my technician and he was very friendly and professional. Saved me money and longer warranty than a new one. Can't beat that.
David Kent Layton
02:35 11 Mar 19
So happy I found this company Kenny from tenesee did my battery, seven months later and my car is doing great Toyota dealership wanted 4,300$ and they did it for half the price! With a five year warranty would highly recommend this for someone wanting to keep their hybrid going.
Gavin S.
17:37 09 Mar 19
This is my 2nd review on Green Bean. Customer service is awesome. I emailed them regarding the warranty for a battery that went, I received a call right away to set up an appointment to have it swapped out. Within 2 days Marc showed up to replace the battery. Great guy who really enjoys what he does. They say when you love what you do, then its not really work. Marc was very professional & personable. Had a blast chatting with him as he worked in sub 20 degree weather changing the battery. When or if Green Bean goes public, let me know, I gave you 5 stars
dhenry2425
22:44 07 Mar 19
The hybrid battery went out of my 2007 Camry last week and when I got the estimate for replacement from our local Toyota dealer I started looking for other options. That's when I found Green Bean Battery and their 5 year warranty. I called on Thursday and had an appointment scheduled for the following Tuesday. The installer, Steve, met me at my daughter's apartment and changed the battery in the street and was done in about 30 minutes. I'm looking forward to having a working car again and thought everyone I worked with here was great.
Kent Kingsley
18:02 05 Mar 19
I haven't hired these guys to install a battery, yet, but I will be going to them if and when that time comes. I called to schedule an appointment. Green Bean patiently took down all of my codes and told me that none of the codes I gave him pointed to the battery needing to be replaced. They ended up helping me realize I probably need to find another mechanic.
Alex Cook
20:23 04 Mar 19
I had my battery replaced a month ago. Setting up the appointment was quick and easy and all questions answered put me at ease. Very smooth experience overall and would highly recommend! My car has been running great and happy to have a 5 year warranty. Steve Z. replaced my battery in about 25 minutes and my car was good to go from there. Thank you!!
Ashley
20:52 03 Mar 19
Excellent service by Steve Z. Very impressed at how quick he responded to out service request. The price and warranty balance is exceptional, and a good buy for the money.
Jim Eaton
22:54 28 Feb 19
After thinking I needed to settle with the dealer and drop $2700 on a new battery for my Prius I decided to check out some more options- I came across green been battery company! I thought it was too good to be true, but I am SO happy with this company! Steve (I think was his name) came to my house and switched the battery out in less than 30 minutes and my car is working perfectly since and it’s been over a month!
Mary Kay Williams
18:55 23 Feb 19
I had my 2007 Camry Hybrid Battery replaced with a refurbished battery by Almir Silva. He is very knowledgeable and walked me through how Green Bean refurbishes batteries. Replacement was quick (1 hour, 15 min.). I drove the vehicle afterwards with Almir. Car is working very well. I'm very pleased with the service and Almer's' representation of Green Bean Battery in Aurora, Colorado.
Tom Stear
18:33 22 Feb 19
I had the battery replaced about a month ago and the car is better than ever. So far no issues, highly recommend.Very punctual, the whole ordeal took less than an hour in a parking lot. You can tell the tech has done this many many times, he worked like a machine, it was actually amazing to watch. The price was better than the other guys and they have a better warranty. Cant lose.
Robert Sienko
19:07 19 Feb 19
UPDATE from February 5th, 2019:If I could give this company a second five star review, I would. Instead, I have to update my original review to tell you what happened and how they fixed it. Basically, the battery failed. But, no worries because they have a 5 year full replacement warranty. There were a few steps I had to take to get this done, but actually it was quite easy, and it made sense- they don’t want to drive across the country to find out that your battery issue was misdiagnosed by another mechanic. I spoke with them on Monday morning and they got back to me really quickly to set up a time the next day to get my battery replaced. Again, a fella came by my house and changed it in my driveway. My car is a 2007, with 140,000 miles on it. I am happy to have it up and running again, and happy to know that the warranty process was so smooth. Maybe someday, they will offer an extended warranty for an additional fee? ...wishfull thinking. :)I just hope that anyone who has a hybrid battery issue will try this company out. Original review from January 2018:My car was fixed in my own driveway, in around 40 minutes, and the price was fixed at $1549 with no hidden secret extra charges. There's a 5 year, unlimited mileage full replacement warranty on the battery. My car lives on! Not gonna lie, I searched high and low for negative feedback on this company since they are newer, and the worst reviews I could find were a 4 star review mentioning the smell of the paint on the battery (which I have not yet noticed being an issue) and a 2 star review saying they could have found someone cheaper. Still not a real negative review pertaining to the issues I cared about. I was quoted from the dealer, $3200 for the part, and told I had a million other issues that my regular mechanic somehow didn't notice, which was going to bring my repair total to a ballpark figure of $5000. I'm super happy to have found this company. The technician was very friendly, and actually came by the night before he was supposed to, which worked better for me anyway!
Cory Hammerstone
01:10 06 Feb 19
The red master triangle and check engine light came on, on my 2007 prius. Come to find out it was the hybrid battery. We had no idea what we were getting into. We were reading horror stories of the "red triangle of death" and $4000 dollars to replace it at toyota or just sell the car and move on but after doing some more research we came across green bean battery. Very easy company to work with. $1599 for a refurbished battery with a 5 year warranty and they will come to you to change it. This is the BEST DEAL and the BEST option for replacing your hybrid battery.
Faith DeGoey
20:26 02 Feb 19
Showed up on time. Less than 30 minutes to install. Just came back from a 200 mile trip and everything is back to normal. Couldn't be happier with Green Bean and Steven our installer.
Terry McIntee
13:55 25 Jan 19
I was considering replacing my own battery for a brief period of time after my Prius gave the red triangle of death, but after reviewing the procedures and comparing the parts costs, I'm glad i instead picked green bean to replace it for me. Their mobile installer completed in about 45 minutes a process which probably would have taken me a day and a half. They drive to you with the right product and the right tools and know-how, and take care of the entire process start to finish, right in your driveway. The 5 year warranty is peace of mind as well! Down the road when this battery also reaches its lifespan, I'll be picking green bean again.
Andrej Walilko
14:47 21 Jan 19
My '08 Prius traction battery failed after hinting it was not holding a charge well any more. Morning starts from a complete stop were jerky as the battery couldn't supply adequate power to the electric motors. I also noticed that the battery charge indicated on the Energy screen of the MFD would fluctuate from full charge (green) to very low (orange) rather wildly, at least compared to the way it used to act.So, after finally getting a dashboard full of warning lights and getting the P0A80 code from my ODBII scanner, I began to shop around for battery replacement.The dealership local to me estimated between $3-4k for a new (granted, new, not reconditioned) battery. A few other places found through a Google search were about $2k (+ / -) and I would have to do the removal of old and installation of new batteries myself. Not impossible, but containing a few worries for me.Then I saw Green Bean. $1595 all-in and they would come to me and do all the labor. Sounded too good to be true, but a couple hundred positive Google reviews and a smattering of good reviews on other review sites, such as Yelp definitely required me to at least call them. I spoke with Adrian and was impressed and convinced, with the final winning point being that on a Monday I asked if Wednesday was a possibility and his response was, "No, but I can do tomorrow." Even faster than I expected and I needed to get the car back on the road.Kenny arrived only slightly later than the appointed time and after communicating by phone earlier about the delay. He was able to complete the entire process so efficiently that 50 minutes after pulling into my driveway, he had completed the swap, I had test-driven the car and paid and he was departing.A week later and things are going well. The car is running like it should again.There is a 5-year, unlimited mileage warranty on the replacement battery (a reconditioned battery, previously taken from some other Generation 2 Prius), but I hope I never have to use it. Time will tell, but I'm well pleased so far.
Mike Sims
17:34 19 Jan 19
Almir just swapped out my old 2005 Prius battery pack for a reconditioned Green Bean battery pack -- in my driveway. I watched him do it since I'm an engineer and I was curious. Almir, the technician, is a very friendly and competent -- great service. The installed price was less than I could buy just a reconditioned battery for from the auto parts stores! Plus there's a 5 year warranty! These guys have a great product and business model. Two thumbs up.
John Hubbert
18:13 16 Jan 19
Green Bean was terrific! We have a 2006 Toyota Prius which died in Asheville NC. Had it tested at the dealer then towed to an apartment complex. Ryan at Green Bean got me a same day service - the technician Josh showed up a few min early - did a GREAT job and the car is off and running like new. Thank you Green Bean for saving me $$ and getting the job done same day! Highly recommend them!
Bruce Simmons
23:08 08 Jan 19
I bought a used 2007 prius and within one month the hybrid battery was dead. I was devastated as I couldn't afford to pay the $4500 to replace the battery with a new one. Luckily I found green bean battery and they replaced it for around $1600. And the assurance of 5 years guarantee was the best part. It's been almost an year since I replaced the battery and it's been running without a problem ever since. I'm so thankful that I feel obliged leave them a positive review
Vivek Francis
11:27 22 Dec 18
This was the best experience i have ever had with any company if i could give then 6 stars i wouldI got on the website Dec. 19th at 10pm and set an appointment for Dec. 20th at 11am because the calender gave it as an option it only took 5 minutes and the was a message assistant that helped with my questions the only reason i didnt pay that night is i thought no way they can do it that fastBut the next morning at 8:30 and said my tech could be there at 11am and a couple more questions no more then 2 minutesThe tech (Ali) called at 9:30am and said he would be able to be there at 10:30am a half hour early i said that was fine and that is when he got hereAli Was very nice and professional and installed the battery in the rain and was done before noonSo 14 hours from the time i requested my 07 prius battery be replaced and i had a running vehicle i could not be happier with my fanatic experience with green bean batteriesAnd they said if i have any problems in the next 5 years i can contact them for the warranty service and i hope im calling them in 6 years to do it again
chancedemon !
04:44 21 Dec 18
Our technician (Matt, from KC) was prompt, courteous, and competent. I will definitely use Green Bean again if we can get Matt for our tech. Awesome guy, awesome service!
James Winzer
22:58 30 Nov 18
I had a great install experience with Green Bean. Steve Z and his daughter drove two hours to install the battery pack and they were done within an hour (despite my barrage of questions). Everyone I talked with was friendly, knowledgeable, and professional and it made the whole process (4 days from the battery's death to replacement) wonderful.
Daniel Kurin
21:32 23 Nov 18
