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ALMOST THERE, WE PROMISE.
We got our green bean battery in summer of 2019. We had exceptional service from our original tech, Marc Dudek. He was extremely helpful and great to work with. Mid-February our battery was giving us trouble and we contacted Green Bean Customer care. Tim Jacobson helped us and he was super helpful and professional. He gave us an appointment the next day and the process to file a claim was super simple and quick. Our tech who came out this time was Roman Gomez. He was super nice and professional and made the whole process quick and easy. Thank you to Green Bean battery and their whole team for having great customer service. This company is super affordable and I would definitely recommend them to anyone who looking for a hybrid battery
Damanvir Kaur
18:57 16 Feb 20
You guys are terrific with the service and installation. Len was very fast with the installation. I love that they come to your place to install. Highly recommended for anyone who want to replace your Prius battery. Also they cover lifetime warranty. That is huge!!!!
peter mut
19:51 15 Feb 20
Green Bean is an outstanding company to deal with and they provide a great product for a reasonable price.I recieved a code of death on my 2008 Yukon hybrid OEM battery at 120,000 kms. GM started that the battery was a special order and there was no ETA as to when they would recieve it/would be installed, and the price tag with install was going to be $6300. I called Green Bean and they were able to set up an appointment for a battery install within two days. The Tech met me in a parking lot as I was driving down from Canada. Terry was the tech that came out and he was amazing. Everything was done quickly and I was on my way. I am already a month or so in and I've had no issues. I will definitely be buying a Green Bean battery when the battery on my Prius eventually dies.
Tyler Silcox
20:08 13 Feb 20
Great service from Emanuel. Within 48 hours of the battery dieing on me he was at my place and had everything taken care of. Nice guy great and great work.
John Carney
17:21 13 Feb 20
WOW!!!!! Before deciding to go with GBB, I scrolled through the reviews, and wore out my thumbs trying to find anything other than a 5 star. I thought, “no company can be that good.” Well, they are. From the sales guy (Zach) on the phone to Len the technician, to the painless and effortless online navigation all gets my 5 stars. Add to that the lifetime unlimited transferable warranty! WOW!
Danny Furukawa
15:06 13 Feb 20
Matt Nemeth is best person/technician ive ever dealt with SERIOUSLY.. If you are on west coast you are lucky for Matt will most likely be installer... Also, after talking with Jocelyn ,my paranoia of scam went out the door... if you call green bean ,you too, will develop a trust in this company.. it seemed too good to be true that green bean could replace my hybrid battery the day after calling....This just doesn't happen elsewhere.Your vehicular problem will be over before you can worry... I was scared of policy of pre-paying for battery...that too dissolved after talking with Jocelyn.. ok i could go on but you get the picture
brian moulton
06:25 13 Feb 20
Great service and experience Len was great He worked very professionally and had the battery installed in an hour .Would highly recommend this service.Battery was well priced with a Lifetime guarantee
Anthony Katz
03:45 13 Feb 20
My husband researched a replacement batter and found Green Bean Battery had the best price and a lifetime warranty. I spoke with Joselyn and she was extremely helpful and I rescheduled a few times. Matt came out on Monday and he told me it would take approximately 45 minutes and then he took the car for a test drive. Matt was amazing and did an excellent job. Thank you all! Lora
Lora Khuon
01:46 13 Feb 20
Great service and price! I just had a rebuilt hybrid battery installed in my Prius, at my home, by Green Bean Battery. It cost $1450 total, including labor, and comes with a lifetime warranty which is also good if you sell the car. I called Green Bean yesterday and got an appointment for today. Michael Martino was the specialist who came over and installed it, and he was very personable and knowledgeable. The car works perfectly. The local Toyota dealer quoted me a cost of $4000, so I'm so happy I found Green Bean! I highly recommend this company.
Carmen Junno
17:13 12 Feb 20
Just had my new Green Bean battery installed by Steve Z. here in Michigan. While it is too early to tell the quality of the battery, it is not too early to tell the quality of the service. Steve called the day after I contacted Green Bean and arranged to come to my work to install the battery. He was extremely professional, efficient and polite. He left me with the reassurance that the job was done correctly, checking everything before he left. He assured me that if anything were to go wrong, he and Green Bean would make it right. So far I love this company, their idea and their employee's.
Kevin Blanding
01:22 12 Feb 20
Excellent experience with this company. The cost for replacing my battery was half of what I was quoted at a local auto shop. Super convenient that they come to your location. The technician was very friendly and knowledgeable. Had the whole thing completed in under 40 minutes.
Levi Melamed
18:58 11 Feb 20
Eric and Brock were amazing. They had an available appointment 2 days out and install took less than an hour. Car drives better than ever.
Scroggins Family Adventures
16:14 11 Feb 20
This experience was great!! I truly was wondering if this was a legitimate or a scam and after additional research checking out their B Better Business Bureau rating I decided to replace my 2008 Tahoe battery after getting a $5000 quote from a dealer. They were fast turnaround was very quick and the technician Almir was very nice. Almir was incredible! He was courteous and called ahead of time:) I would highly suggest anyone with a hybrid battery that has gone out to go to these guys first and take all the stress away
Megan Taylor
00:50 11 Feb 20
Scott helped greatly and worked so fast and efficient. This was one of the best experience’s I have ever had and I hope if I have any issues Scott’s the guy to help. He kept me updated every step of the way.
Chase Hollifield
22:23 10 Feb 20
Green Bean replaced the original battery in our 2007 Prius for half the cost of what the Toyota dealership was charging. And they offered a 5-year warranty, while the dealership offered none. The replacement failed about 2 years later, but Green Bean replaced it for free under the warranty within a day. Great customer service!
Ashley Miller
22:06 10 Feb 20
Brock was the best! The appointment was scheduled and he texted to let us know when he would arrive. He was very knowledgeable about what he was doing and took the time to do a good job. He made sure the car started and ran well before he left. We also love the lifetime warranty the battery comes with. We are very pleased with the battery and the service. We also were able to save quite a bit of money by getting a battery this way!
Mary Hodge
02:37 09 Feb 20
Awesome job done by Zack on the service side of things. Brock came and installed the battery and was amazing! So glad this company exists! A new battery would have been over $5000.
Shiba inu lps
23:05 08 Feb 20
This service was exceptional! My civic hybrid completely stopped working and was parked outside my house. We called Green Bean and the representative (Joselyn) was friendly and helped us set up an appointment for service. Adam, our technician, came on time the next day, was professional and was able to fix it in under an hour. My car is now running smoother than it has in years. I would highly recommend this company.
Sarah
18:54 07 Feb 20
Very happy with the service,& the timely installation! Amir was very knowledgeable,and explained things thoroughly. He even went above and beyond when we ran out of time (due to a couple unforeseen snags) and followed me to work so we could finish up :)It's been a month and a half, and my car has been running very smoothly. Took it to granby last weekend, havent done that in a very long time! Really appreciate Green Bean Battery, for helping out us little guys!!!! God Bless !!!
Kimi Rock
19:35 06 Feb 20
Matt was great. Came and changed the battery out quickly. Answered all my questions. Thanks.
Taylor R
16:24 05 Feb 20
THE MATTER WORKS
00:29 05 Feb 20
Scott and Zack were SOOO HELPFUL! I would recommend this service to anyone with a Prius! I was honestly wondering how I’d get my car fixed and ready to go and I was not disappointed whatsoever.
Taylor Renáe
23:16 04 Feb 20
Quick and easy process. Made the appointment. Someone followed up with me that day to walk me through the process. The installer Matt showed up and quickly changed out the battery. Hope to have many more years of use for the Prius.
Richard Harp
21:13 04 Feb 20
Steve Z. did a great job with my installation.Chris H.South Bend, IN
Christopher Harms
15:18 04 Feb 20
Everything went smoothly. Roman, my battery technician, arrived on time and let me watch and ask questions during the whole process. He did a great job and my hybrid is now getting improved gas mileage like it did when it was new.
Edward Whelan
16:37 01 Feb 20
Scott changed out the hybrid battery on my Toyota Camry. He went above and beyond - great job! Thanks.
Jordan Caroway
16:23 01 Feb 20
I’d like to leave a quick note about my wonderful customer service experience with Jocelyn at Green Bean Battery.Jocelyn had the most effective and efficient customer service for my 2008 Nissan Altima hybrid from the moment I clicked on to check out your hybrid battery website. Jocelyn really helped me in my time of need and I appreciated her advice. I Want everyone to know that although I did not spend money with Green Bean Battery, Jocelyn had my best interest at heart and helped me through the process of getting my hybrid battery repaired. Thank you Jocelyn at Green Bean Battery! With Warmest Regards, Karen Witherspoon
Karen Witherspoon
05:22 01 Feb 20
My technician (steve) was really friendly and got the job done in less than 30 mins. He was professional and made the experience really pleasant. It is amazing that these folks come right to your house!
Sean Watkins
19:00 31 Jan 20
My hybrid battery failed on my Prius and after looking at my options I decided to go with green bean since it seemed like the best option at any price given the lifetime warranty. It was less than 24 hours from the time i called green bean to make an appointment to the time my new battery was in and Prius was back up and running again. Matt was the installer for my area and he was very professional. He arrived on time and the install went smoothly and quickly (~45 min start to finish) He even removed my battery fan so I could clean it since it was pretty filthy. Very pleased with my experience and would recommend green bean to anyone with a failed or failing battery in their hybrid.
Matthew M
04:58 31 Jan 20
We set up a appointment online, sales manager contacted us right away, to confirm appointment, Len came out on time. My husband was very happy with Len, He said, he was very professional, courteous, knowledgeable and helpful. My car is running great.
Adrianna Garcia
17:58 30 Jan 20
Thank you so much Matt for doing the job professionally awesome. I definitely thank green bean company for having such an excellent employee!!
Gheyath Mokdad
17:56 30 Jan 20
My installer Brock was excellent. Fast great job.He communicated we us throughout the day to make sure the time was right on for us to start the job.Very easy to talk to and understand. Great job Brock thanks alotHope alot of people get this installer.
Ty Teegarden
01:31 30 Jan 20
Prius '06, St Augustine Florida. - TOP notch, EXCELlent service! ---Ali was my installer - incredibly helpful, personable, knowledge, assuring and skillful. Was late due to hybrid battery issue but he waited patiently and finished the job on time. He tested the car and make sure the replaced battery worked perfectly. now my car worked like a charm. with over 200K miles, it can go another 100K miles. Thanks, Green Bean Battery and Ali!
Kosze Lee
02:59 29 Jan 20
We have a couple of hybrids and have used Green Bean Battery twice and both times have been seamless. Matt takes his time and does quality work. Highly recommend!
Daisy Gutierrez
22:06 28 Jan 20
Muy buen servicio, instalacion a tiempo el sr roman gomez muy amable y profeccional 👍
Stalyn Hernandez
17:57 28 Jan 20
We have a 2005 Prius with 209k miles. Thanks to facebook and the Toyota prius owners club for all the recommendations we ended up going with Green Bean Battery. Had it installed on Dec 11, 2019 in South Carolina. It cost us $1449 - includes battery & labor install USD with a lifetime warranty! Hoping this will last another 200k. Scott Lantay, the technician, also cleaned our cooling fan once he installed our battery! So happy to be back on the road again! Thank you Scott Lantay and thank you green bean battery!
Rita Gittleman
15:15 28 Jan 20
Outstanding service from your technician!!! Please forgive me for not remembering his name but he was very knowledgeable about the work and workings of the hybrid battery. I had no idea the battery he removed was put into the 2005 Toyota Prius in Japan because the car was hit in the past before my ownership in the right rear quarter. That battery lasted until the vehicle had 281,444 miles which really impressed me. Shoutout goes to everyone I chatted with. I will admit I am not good at names and please I ask your forgiveness for that reason. May God continue to richly bless everyone in that up and coming business always. Outstanding service from all!!
Steven Bell
10:27 28 Jan 20
It was a very easy and smooth process using green bean. Zack was great with being available to answer my questions and knowledgeable about the product. They were able to be working on the vehicle in less than 24 hours from my first contact. I work at a high volume repair shop in Durham and plan on continuing the relationship. Thanks Zack Brown and the Green Bean crew!
Daniel Emory
01:15 28 Jan 20
I have a 2007 Toyota Prius. My hybrid battery malfunctioned and my car wasn’t driving anymore. The Toyota dealership quoted me 5k. I started to feel hopeless. I’m so grateful I found Green Bean. Ali is the tech who installed my battery. He was very professional and genuine. He came to my location on time and finished on the battery very quickly. My car is now back in excellent working condition. I’m so happy I went with Green Bean!
Alexa
13:31 27 Jan 20
Quick response excellent service staff are friendly and reliable
Khaled Siddiqui
20:02 26 Jan 20
Ali, my tech, was awesome. Very friendly even though I was asking him a ton of questions. Very professional and efficient with his work. Would easily recommend Green Bean to anyone needing to replace a hybrid battery.
ryan d
19:00 26 Jan 20
Zack Brown was incredibly helpful and delivered a great customer service experience to me over the phone. I'm a meticulous consumer and worked with him over the course of two days asking questions about the installation process of a new battery for my '05 Prius. He also helped to elaborate on the details of the battery refurbishing process and even directed me to a gentleman in the company named Arin for even more information further regarding my car. Zack's patience was of great value to me and would highly recommend working with him. Also Arin was incredibly helpful and friendly as well. Overall solid experience.Update: I have now received my battery and my car, so far, is running great. My installer Larry Vaughn arrived politely a day early and was incredibly friendly and helpful. The whole process lasted not much longer than an hour. Very convenient and Larry was extremely courteous.
Arthur Ross
16:22 26 Jan 20
I currently purchased a battery from Green Bean and there were instances that came up that changed our original business transaction. I can honestly say that the technician was amazing in not only educating me on how my car works but also on good maintenance practices (Ali from the Florida Region). I would recommend Green Been to any one in my friend circle especially those in the Florida region ;).
Logan Jose
20:12 25 Jan 20
Before a trip our battery went out, after some researching we found green bean, tech named Adam was able to come to MY house SAME DAY! and fix the battery within an hour. Dealership wasn’t nearly as helpful or accommodating, got it fixed for half the price of the dealership and avoided a 2 week turnaround they quoted me! Green bean is awesome and got me going the SAME DAY! Thanks guys!
erik kushner
15:08 25 Jan 20
The tech assigned, Adam, was very professional and personable. He explained the process well, and made sure I was satisfied with the job. I will recommend Green Bean to other friends with hybrid cars.
Rob Brinkley
14:59 25 Jan 20
My Hybrid battery went out and then I called them that same day and the next day they were out with the replacement Karl did an awesome job it was done in like 30 45 minutes! And you can't beat a lifetime warranty I highly recommend if you have a Prius and you need your Hybrid battery fixed this is definitely a great way to go!
Harry Potters
06:23 25 Jan 20
EXCELLENT! I have a 2009 Chevrolet Tahoe Hybrid.Few days ago I was in your place reading reviews to learn more about the company. At first I wasn’t sure if I wanted to do business with Green Bean due to the fact that didn’t know much about them. Thank God 🙏🏻 I decided to go with them, it was the best decision I made, they have great customer service from the moment you start your process to the moment your Hybrid battery is replace. Adrian Castillo you are the BEST! you answer all my questions and concerns, very professional and you made me feel like family. Days later I received a follow up call from Adrian to check if everything was working fine with my vehicle, that was the cherry on the cake. I also called Adrian regarding a minor issue with my new battery and regarding my warranty he send a replacement the following day couldn’t believe it. Finally, Roman the installer took care of my vehicle like it was his, he is awesome, he definitely knows what he is doing. I recommend Green Bean 1000%, do not Hesitate to do business with them, they are simply the BEST, You will not regret it.
Edwin Pichardo
02:29 25 Jan 20
The "Check Hybrid System" light came on in my 2010 Prius on Wednesday. After checking with my Toyota repair shop, I called Green Bean Battery on Thursday 5:45 PM and was able to schedule an appointment for the very next morning at 8 AM. Matt arrived at my house right on time, removed the old hybrid battery, put in the new battery, and was done in 35 minutes. How cool is that? I did a test drive, and everything worked as it should. I am still amazed how uncomplicated, fast, and efficient car service can be. Matt was prepared, experienced, efficient, and courteous. The dealer wanted close $5K. Green Bean Battery did the job for $1,649 - incl. an excellent life-time warranty. I wish all car service could be this convenient, transparent, and efficient.
Georg Matt
01:29 25 Jan 20
Kenny with Green Bean is the best. Great service who was friendly and fast. Complete battery replacement when I wanted it and under an hour. Fantastic company!
Chris Brummer
22:53 24 Jan 20
Great!!! Matt was courteous and efficient and polite. He showed up on time and proficiently installed my battery. Great customer service, great quality and great price. Everything I was looking for.
Carla Mercer
14:54 24 Jan 20
I had my battery installed in September and waited until now to review so I could reflect on performance. I am very impressed, MPG is now approaching the MPG when the car was new. Install was very smooth and I am very impressed with how Green Bean handled everything. An observation, when the battery is first installed they say MPG will be poor for about 100 miles while the battery re calibrates (i assume that is the appropriate word), in my car that took over 500 miles. While it took time to re calibrate it worked out well as now I get great MPG.
R Mills
13:59 24 Jan 20
Matt was very punctual, pleasant and did the job as promised. I will recommend GBB to my friends and colleagues
moses orech
12:47 24 Jan 20
Marc did an outstanding job with the installation of my Green Bean Battery and he was extremely knowledgeable and helpful. He went above and beyond my expectations and I can't recommend him highly enough. If you're looking for a great hybrid battery and outstanding service, Marc and Green Bean Battery are your best option.
Maria Madruga
20:49 23 Jan 20
Had Brock come out for a warranty replacement. He was early and it worked out great for my lunch break! He is a good dude, I’m so thankful for this company and how smooth of a process this is. When I emailed green bean about my issues of my check engine light coming on and the codes Adrain called me within 5 minutes and got something scheduled. Again sounds too good to be true but they are a great company and are efficient at it! Thanks for all you do Green Bean for being a leader in the Hybrid Battery Industry.
Nathan Lind
18:24 23 Jan 20
I trust Green Bean for their lifetime warranty. Their office was very helpful, friendly and empathetic. I'm please that they were because having your hybrid battery going out is not a small repair. Nonetheless, they answered all my questions and their tech came out and did a wonderful job installing. The tech was very helpful, competent and did great job. I can't think of a better place to get a hybrid battery replaced.
G Wong
19:16 22 Jan 20
Very good and quick service. They came during inclement weather and had the install done quickly. We use Green Bean for all of our hybrid battery needs.
Shane Edwards
18:15 22 Jan 20
Greenbean is on point!Prompt and professional service from the gate. Great warranty to boot! Mark called as promised before his arrival and arrived an hour earlier than anticipated. He worked in the rain and definitely knew his way around our gen 1 Prius. Glad I found Greenbean in the mix of all the options for a refurbished or new battery. Highly recommend Greenbean for anyone who has a hybrid and would like to own the car for years to come!
Chef Richard
17:28 22 Jan 20
I am writing this review to show our appreciation to Scott Lantay of the Green Bean Team. We purchased the refurbished Hybrid battery for our 2005 Prius with the lifetime warranty. Scott came to our house, installed the battery, tested it, answered all of our questions and was both incredibly professional and helpful. We did have an issue about a month in, reported it to Green Bean and Scott was here the next day to install a another system at no cost. Again, he was professional, helpful and we couldn't ask for better service. Though we want this install to last a bit longer, we do look forward to our next interaction with Scott. If he is reflective of the Green Bean team,, then we have made a good choice and can highly recommend.
Joel Gittleman
16:44 22 Jan 20
Scott Lantey was the technician that came out and was very polite and very helpful. He changed the battery and clear the codes out if the system test drive to ensure it was fixed and even gave recommendations on other issues. I would recommend this service.
Christopher Gouge
16:12 22 Jan 20
Got my battery replaced for my 2009 Tahoe a week ago. The install was done quickly and professionally, and the new hybrid battery runs great. The warranty is pretty unbeatable considering the cost as well. If you're trying to pick between these guys and a dealership, I'd go with these guys.Edit: Been almost a year now and the battery is still running flawlessly
Erick Ely
20:18 21 Jan 20
The Green Bean Battery tech Almir Silva drove all the way to my house 3 hours from Denver and flawlessly installed a remanufactured hybrid battery into my prius. Almir was polite and incredibly helpful w all things automotive—a pleasure to work with!
Jon Waterman
23:39 20 Jan 20
The best experience you could ever have with such a costly and vital part of your hybrid is to call Green Bean Battery! Spoke to Zach who was Top Notch in every regard. The savings is more than significant and they’re helpful and so convenient in terms of having them come to you. Matt, our technician was prompt and polite and thorough, an all-around great guy to work with! Don’t give up on your hybrid because a dealer or other mechanic is quoting you $4k-$7k or more for your hybrid battery, call Green Bean and pay the price they quote that comes with their lifetime warranty that no dealer or mechanic would ever give you!!
Elena Bennett
19:14 20 Jan 20
I was quite impressed with the excellent and thorough installation from Scott Lantay of Green Bean. He truly cared about making sure everything was just right before he left and even offered to return if there was any problem I'm the next few days. It was extremely cold, even snowing a little, but it did not slow him down at all. I felt very fortunate to have selected Green Bean for my hybrid replacement.
Stephen Winemiller
19:04 20 Jan 20
I had an amazing experience with this company! Matt the technician was very knowledgeable, conscientious, organized and very efficient, he answered all our questions. My car is driving great and I feel confident that the battery will last. Very pleased with the experience, I highly recommend them.
CLAUDIA RAMIREZ
18:12 20 Jan 20
Great experience! Skeptical at first because of the price, but so far so good! Len was awesome doing the installation! Highly recommend this company!
Cory Rafdal
05:28 20 Jan 20
Len arrived on time and was very professional. He got right to work and before I knew it my car was ready. My Prius is now getting 50+ mpg. I am very happy with the service. Thank you Len and Arin at Green Bean!
Kevin Woods
19:49 19 Jan 20
My tech was Almir Silva. Almir was on time, professional and very friendly. He gladly let my son and me watch the entire battery replacement process and answered all questions throughout. Once the replacement was completed, Almir took us on a ride to make sure the vehicle was performing properly. Green Bean provides an unlimited warranty which is comforting as well. Excellent experience.
Terry Lavender
15:17 19 Jan 20
I would give 10 stars if I could, but only can give 5 unfortunately. Matt Nemeth was the installer that met my daughter in West Wendover, NV from her 2 1/2 hour drive from Provo, UT as we wanted the battery replaced by Green Bean Battery but at this time not in Utah yet till hopefully next year. I am a huge Prius fan/nut or fanatic and bought one with 300k miles and have confidence in at least another 100k miles and now with a lifetime warranty I believe it will make it! Great scheduling within 1 week request on a Saturday and installer drove 10 hours the night before to install the battery! Thank you Matt! Well worth the $1649 for a battery replacement guaranteed for the life of the car! Quick and easy to get completed, only about 45 mins. Again researched for a while and decided this option versus a cheaper temporary fix by replacing individual cells and more labor intensive work for someone who doesn’t have a lot of time and the fact that my daughter is out at school 1200 miles away from home. Highly recommended and great service and installer Matt! Thank you again, we have 3 other Priuses and of needing battery replacement in the future we will use Green Bean Battery again!! Thank you!
Anthony Niehaus
01:02 19 Jan 20
Fantastic service, saved me literally thousands on my 2013 Prius battery replacement. Incredibly fast, friendly, and reliable. From the initial phone call with Eric to the actual service with Steve, these guys rule. No brainer choice for anyone needing to replace their hybrid battery.
Brady Corcoran
18:12 18 Jan 20
Making an appointment was easy, and Matt from Great Bean Battery arrived on time and did a very professional job.
Jay Gunter
02:06 18 Jan 20
So far, so good! My buddy recommended Green Bean to me. Toyota dealer was going to charge me 2700.00 for new hybrid battery and installation on top of the 155.00 already charged for diagnostic. So much good about this company, the life time warranty, the price and best of all, they come to you, to install the battery! 🙂 It was good to hear about Green Bean! All the personal were pleasant and easy going to work with. My installer, Matt Nemeth, was pleasant to work with. Another big thank you to you buddy! He pulled out my fan for me to clean. Thanks again, bud. Again, I'm glad I heard about Geen Bean, they saved me a lot of stress and money $ 🙂 🙂
Robert Lloyd
02:32 15 Jan 20
Matt the installer call me and was able to make it an hour early he had the job completed 15 minutes before the appointment time.He was very professional And seem to take great pride in his work We took it for a test drive afterwards And everything seem to function as a normalMy daughter Karen once again have her car back
Ronald Ulricksen
02:24 15 Jan 20
Scott did an awesome job! Thanks Green Bean!
Jack Henson
00:17 14 Jan 20
Muy bueno y eficienteLa company y el perdonal Amir silva
Veronica Escobar
23:17 12 Jan 20
I had my warranty honored by Scott, and he didn't quit until all of my error codes were cleared. I couldn't ask for better service.
Taner Oguz
04:32 12 Jan 20
Len came even sooner than appointment time.Told him my prius problem, He diagnosed my car with patience. Could not drive Prius cause of problem it had. He said other than battery , i need to put more gas even though the fuel light gad 3 bars. He replaced the hybrid battery, cleaned air filter passage and guess what!Prius started and ready to drive. Nice guy, great service. Lifetime warranty!!Wow!!
Masoud Mosallaie
22:14 11 Jan 20
Scott Lantay installed my replacement battery today (Saturday) and I only placed the order yesterday! He was punctual, helpful, and professional. He explained all the things he found as he did the install and even showed me how to check on my 12 volt battery via the on board computer! He took great care to clean all the various parts that could have contributed to the problem, and told me what he was doing! Also, he was working in the rain in a very small car port! The company honored my warranty without question. I am very pleased with this company and with Scott. I am grateful for this wonderful service. Many thanks and God bless!
BSW Whit
21:46 11 Jan 20
Matt was a professional! He was on time, courtesy and knowledgeable. He answered all my questions to ease all outstanding concerns!!
Pamela Ng
21:41 11 Jan 20
Great Service and Company!!! Super convenient & Lifetime Warranty can't be beat!!!!
Marguerite Nesteruk
02:57 11 Jan 20
Highly recommend this company! Excellent customer service. A representative contacted me by phone within minutes of my online appointment request and answered all my questions. Scott the installer was early to the appointment and went above and beyond the successful battery installation. He even cleaned the battery fan filter and terminal on the 12 volt battery. Test drove my car to make sure all was functioning properly.
Amy Brucksch
00:26 11 Jan 20
Service at it’s best. Installer did a fantastic job. Life time warranty and the best price anywhere you can’t beat that. Don’t hesitate to use them.
Rob
15:42 10 Jan 20
Almir called to let me know when to expect him. He arrived on time and went right to work. He was knowledgeable, thorough, and very polite. I'll be recommending Green Bean Batteries to my other friends with hybrids.
Monica Wolfe
21:43 09 Jan 20
Needed a new battery for my 2006 Prius, so I set an appointment for later in the afternoon. Within 2 hours, Len from GreenBean arrived and ran a diagnostic on my car. Len was very friendly and easygoing with the whole process, walking me through it the whole way. He was also done surprisingly quickly; the whole process took 45 minutes. The battery hasn’t given me problems in the past day I’ve been using it, but if it ever does I can use their lifetime warranty to fix it. Overall it was a great and easy process, I’d recommend to anyone in the same situation.
Kunal Ram
19:35 09 Jan 20
I had my battery pack replaced by Ali (Service Technician), and his customer service was excellent! Ali presented him self very professionally and did his job quickly and efficient. Before leaving he cleared all the codes and did a complete diagnostics check on the vehicle to assure me that everything was working well with my vehicle. Top Notch Service!!!! Thankyou!
Robie Faucher
15:31 08 Jan 20
I had a great experience with Green Bean. I would highly recommend them to anyone needing a hybrid battery replacement. John from Green Bean Battery drove from Iowa to my house in central Illinois and replaced the battery in my 2005 Prius. He arrived early, was very friendly and polite, and the entire appointment lasted barely over an hour - including the test drive afterward. It probably would have taken even less time if I hadn't been curious and nosy about how he did it.I am a hands-on DIY kind of guy, and a part of me wanted to buy a refurbished battery and replace it myself (or find the bad cells and replace the individual cells). But the price of the Green Bean battery and, most importantly, the *Lifetime Warranty*, convinced me to give them my business. I'm happy that I did.
Matt Aldeman
23:48 07 Jan 20
Original review below: 2 Years in and the replacement battery is still going strong. Cant recommend these guys enough.Overall a very good experience. Reached out to them on 1/22/2018 and they were at my office 1/23/2018 to replace the battery in my 2007 Camry Hybrid. Installer arrived at the time specified and called to let me know he was on the way. Clean cut and knew what he was doing. Only recommendation I would make is to maybe clean up the replacement battery a bit more. Green casing looked nice but it was obvious that battery had seen some wear and tear, especially since the one you pulled out of my car looked brand new still. The disconnect side which had no paint looked like the battery had been sitting in a very dirty environment for some time. Beyond that im very happy with them and the money that was saved.
michael haber
21:34 06 Jan 20
Called them up on a Thursday morning to get an appointment scheduled thinking I might have to wait a few days to get on their calendar. Scott the installer was at my house the very next day exactly on time for the appointment Jocelyn scheduled. He worked diligently despite the rain we were getting that day and went above and beyond cleaning the cooling fan and explaining things as he worked. The battery was swapped and we went on a test drive to confirm everything was in working order. Looking forward to many more miles from our 2010 Prius. Thanks again Scott!
Matthew Newby
13:41 06 Jan 20
Quick service. I’ve never had to service my hybrid battery before, but Scott, the tech they sent, was done in an hour and even had it installed in the rain!
Hughes Utt
13:02 05 Jan 20
Awesome service, nice people my car is running great! Thanks to Eric, Adrian and Geoff the installer! Thanks guys!
Taylor Bunge
20:12 04 Jan 20
Bill (installer from Cincinnati, OH area) replaced our battery in our 2012 Prius C on Sat. Jan. 4th, 2020. We live about an hour and a half away from Bill. He called a few minutes before I was told he would call and arrived within the time he said he'd arrive. He was very pleasant to speak with and quite open to answering questions. He even invited me to accompany him on the check out drive and explained to me what he was looking for on the display. I was pleasantly surprised that I was able to have this done on a Sat. morning and one day after I called to schedule the service, (called on Jan. 3rd). I thought I was going to have to wait much longer and risk the battery going out and having to park or tow our car. I am hoping the replacement battery will last several years. I definitely recommend requesting Bill. He's very nice to work with and competent (he's been doing this with Green Bean since July 2018). Jocelyn (at headquarters) was very nice to speak with on the phone and was very response to follow on questions I had via email. With this kind of service, a lifetime warranty, and a price of $1549, I'm a very satisfied customer. Thank you!
Kirk M
16:50 04 Jan 20
I called Thursday, was able to get an appointment the next day, and Adam replaced the battery in less than an hour. Amazing service and a very knowledgeable technician. I was originally going to recommend them for their warranty alone (much cheaper than selling a hybrid with a dead battery and buying a new car), and now I'm recommending them for their customer service, quick turnaround time, and overall experience. Thanks Green Bean Battery, you guys rock!
Trevor Kammerzell
14:29 04 Jan 20
I also learned of this company through exploring the Internet. This occurred when the company that I take my Yukon to told me it might be necessary to replace the hybrid battery when the indicator came back on. Which it did. But they said this was a very rare battery. He could not give me a timeframe of when they could potentially get the battery and do the work. All the individuals from green bean seem to go the extra mile to get this done in a timely fashion. Whether it was a salesperson, schedulers, or the battery technicians who did the work, they will want the extra mile. The first attempt was on Christmas eve the 24th. Unfortunately the battery they had had some unseen damage and could not be made to work. However they were in contact with the front office all the time that day. And then rescheduled me with Adam for Sunday morning December 28 at 8:00 in the morning. Once again he arrived right on time he was able to get the battery changed in an efficient fashion for me. He came to my office to do the replacement. He drove with me to make sure it was working appropriately. I am grateful that this was accomplished in such a timely and well done fashion. The lifetime warranty I find as an added bonus.
G.W. ZUROSKE
22:14 02 Jan 20
Great customer service looked everywhere for a battery for my Toyota Prius everything was over $2000 but this company has the best prices and best customer service guy who came in got everything done quick. Thank you green bean battery !!
Brenda Nunez
18:22 31 Dec 19
I had an amazing experience with this company! After having my Prius diagnosed at a repair shop, I was able to get an appointment very quickly and they were even able to get to me sooner than scheduled. Adam came right to my house and swapped out my busted hybrid battery in about 45 minutes. He was kind, courteous and very professional. The best part, the price was a FRACTION of what the repair shop quoted me for a battery with a joke of a warranty. (I don't even want to know what the dealership would charge). I would (and will) recommend this company to anyone in need of a hybrid battery replacement. One thing I highly suggest, VERIFY for certain that the hybrid battery is the issue with your vehicle. Green Bean does not diagnose problems with your car. They replace hybrid batteries when requested.
Leslie Shields Matteson
19:47 30 Dec 19
Karl came to install on a rainy day and I really appreciate the time he spent to make sure everything worked well. I’ve lived with a factory faulty battery for years now. I’ve got a battery that works with no error code on the dashboard. My gas mileage is finally improved. Thank you. Thank you
Aaron Saunders
19:38 29 Dec 19
I contacted them on 12/26/2019 and paid $1749 to secure my appointment for 12/27. First, let me say superior customer service from start to finish. I am so impressed with the customer service they provide. I was contacted to confirm my appointment, then contacted to let me know the installer was running behind and then the technician contacted me 45 mins in advance to let me know he is on his way and showed up at 5 pm exactly the time for my appointment.I am so happy that even when I had an issue after the install they came back out the following day and fixed the problem. I am so happy and relieved that my car passed emissions and I didn’t have to pay $6K as what was quoted to me at the dealership. I highly recommend you to contact them for your battery. Excellent job!!!
Basic Pieces
16:42 29 Dec 19
Ali replaced the traction battery in my 2010 Prius today. He arrived early, was very organized and efficient and completed the swap in just 45 minutes. It only took 2 days from the time I first contacted Green Bean for them to come to my home and install the battery. What sold me was the reviews and the lifetime warranty. Time will tell but I believe I have made the best choice since we plan on keeping our Prius another 10 years!
Tom Cutter
17:11 28 Dec 19
Excellent service. Scott the installer was extremely courteous and thorough. The lifetime warranty was very appealing to me. Great price, good communication, prompt repair. Car runs great!
Fred Miller
16:31 28 Dec 19
I got the bad news that I needed to replace my hybrid battery on my Toyota Camry. The dealership wanted $4800 as well as other shops in the area. I came across this site as I was doing some research and am so happy I did. I ordered my battery and they called the same day and came out to do the installation. Everything is running great and the installer Almir Silva with GBB CO Tech was very prompt, professional and went into great detail about what he was doing. I will be recommending Green Bean to anyone who needs a new battery.
L Allen
06:41 28 Dec 19
The hybrid battery on my 2004 Prius continued to give out after replacing a few cells here and there. I decided to go with Green Bean Battery to get the reconditioned battery replacement after being quoted about 2500 bucks for a new one at the dealer. I scheduled an appointment for the next day, they called to confirm the appointment early next morning, then sent over Matt Nemeth to get the work done right at home.Matt came in and out and got the work done in about 45 min. Really nice guy and no hiccups. Clean in-and-out work. From scheduling the appointment to the final sign-off on the work, the whole thing took much less than 24 hours. Great service. If anything comes up, I'll edit the review but very satisfied.
Joshua Navarro
22:30 27 Dec 19
Everything from start to finish was EXCELLENT! Almir was extremely helpful, he went far beyond what I consider good customer service to a level of excellence, very rare. Thanks for everything, I can’t recommend Green Bean highly enough. Jeff in Arvada, CO
Jeff Leone
21:21 27 Dec 19
Erik in sales answered all my questions about replacing my 07 Prius HV battery. Raul came out on time, installed the rebuilt battery, he waited until I road tested the car, all went very well. We have several neighbors that have Prius as well. I will highly recommend Green Bean Battery to my friends and neighbors. Excellent customer service, with great price and lifetime warranty.
Ron Kipp
21:03 27 Dec 19
Steven from Michigan came out 2 days after Christmas to fix my battery. He as well as Zach in sales did an amazing job of keeping me up to date on the repair. They showed up and left in under 30 minutes was the most painless car repair of my life during the holiday season no less huge respect for the costume service. Everyone i dealt with was super polite and punctual. Would give them 6 stars if i could.
Seth Dreger
16:03 27 Dec 19
So far so good!! Can’t beat their warranty. I had Kenny come and install my HV battery today. I placed my request online yesterday after 7pm!! And I had someone here to replace my battery the next day at noon! It took about 30 minutes give or take 10 minutes due to us talking to him during installment. I’ve done a lot of research on batteries and I’m glad I picked this route. Of course I’ll continue to update this post about my battery health if need be.
Diane
18:11 22 Dec 19
I was very happy with the wonderful service provided by Matt. He was very polite and took care of my car in a very timely fashion. Thanks Green Bean. Thanks Matt
Jason fonseca
04:32 22 Dec 19
Great service. I recommend to anyone in need.
Arthur Green
21:10 20 Dec 19
It’s only been a couple days since I replaced the battery so I can’t say it’s going to last but so far so good. The customer service over the phone was amazing and responsive. Literally was able to get in the next day. Len the technician was also so nice! He sprained his ankle that morning but he was still all smiles and friendly. They had warranties and receipt sent to me over email and I couldn’t be more pleased. Just a little insight, I didn’t bother going to the dealer. Heard they only sell new batteries so that was definitely out of my budget. Also went to a specialized hybrid mechanic with high reviews and was recommended by a friend but still quoted me with $2200 installation on a used hybrid (not refurbished but used from a junk yard or online) with only 1 year warranty. Green Bean was a no brainer and I told that mechanic I was choosing Green Bean. He told me that a lot of refurbished places aren’t reliable and within 6 months they tend to go bad but he actually said the only one he has heard good things about is Green Bean so I was relieved! Lifetime warranty? Come on now!!!! So happy so far!!!
Trina Yin
18:11 20 Dec 19
Great Experience in Florida! I have a 2007 Camry hybrid and the dealer quoted me $3800 + tax for a new HV battery. I finally called Green Bean after checking out local mechanics and other local hybrid battery shops. I was able to be scheduled the next day! Ali was my technician and he arrived at my home on time. He was polite, personable and answered all of my questions. It took him less than an hour to replace! Even if I had to use the warranty yearly this would be worth it. I like that they are located across the nation so if I move Or am traveling I should be able to get service from almost anywhere and the warranty follows the car.
MTG
17:27 20 Dec 19
Installed a battery in my Gen 2 prius less than 24 hours after I requested their services. Battery + installation was 1/2 what the dealer was charging. The technician that installed my battery, Len, was great. Friendly, knowledgable, and flexible in regards to my time. Would def recommend to others.
Nicholas Peralez
16:58 20 Dec 19
I am completely satisfied with this experience. From my first calls to Zack. He was knowledgeable and made the experience very easy. I booked my appointment for two days away. The installer Matt called me right after the installation was complete. He test drove it and asked me where I wanted the key left after he locked the car. My prius was hesitating on take off and I had code after code coming up. Its like a new car now. Solid smooth acceleration and the battery indicator bars are at the top, even after sitting on a cold night. I couldn't be more happy with the way this problem was solved. Both guys were very professional and courteous, and the lifetime warranty makes me happy.
Jaw Belanger Realtor
20:52 19 Dec 19
This is an awesome service at an affordable price! Steve Z. was my battery technician, and he was wonderful!! He was extremely helpful and patient, even while we struggled to unlock my car doors! Steve was prompt, friendly, and efficient. Thank you so much! This has been the best and easiest auto-repair experience I’ve ever had. I highly recommend Green Bean Battery (and Steve) for your hybrid battery needs!
Emma Baker
20:28 19 Dec 19
great service. if i could give them an extra star i would.
Omar Minaya
18:16 18 Dec 19
First of all the the Staff at Green Bean where amazing answered all my questions and concerns about my 2009 Chevy Tahoe the costumer service was amazing, Zack and the installer Steve were a pleasure to talk to and deal with, I paid for my battery and gotten it installed the next day and already noticed better gas mileage and my truck ran a lot smother, also you cant beat the lifetime warranty on the battery. Thank you Guys at Green Bean.
Ash Khatib
06:53 18 Dec 19
Very easy going experience. Scott the technician done a great job!
Caleb Rosenbalm
02:18 18 Dec 19
Our installer Scott was excellent. He showed up early for the appt. He was very knowledgeable, conscientious.,Organized and very efficient. My car is driving great and I feel confident that the battery will last. Very pleased with the experience Thanks Scott.....
Nancy Lindgren
01:52 16 Dec 19
Matt Nemeth did a great job replacing my Prius battery. I appreciated how he explained the Green Bean business and technology strategy. He was very friendly.
Tim Buscheck
18:31 13 Dec 19
Our Camry Hybrid battery died on a Monday. Tuesday I took it to the Toyota dealership. They called later and said it would be at least $4500, unless something else was also wrong, to replace the hybrid battery. Ugg! My brother told be to contact Greenbean. I contacted Greenbean Tuesday and they said they could be at our home Thursday at 1:30 and replace the battery for $1749, total. Emanuel called me at 12:00 Thursday and said he could be at my home to replace the battery at 1:00. I said great! He arrived at 1:00 and by 1:40, I had a restored hybrid battery and all the warning lights were gone. Emanuel did great work, was efficient and very personable. Thanks Greenbean and Emanuel.
Art Cleveland
21:55 12 Dec 19
Matt Nemeth was great! He fixed my car quickly and efficiently, and was very kind and professional through the whole process.
Amy Koch
17:17 12 Dec 19
Len, the technician was friendly, Offered an earlier appointment, knew exactly what to do and had the swap done in 40 minutes. Car has been perfect since the swap.
Aubrey Williams
10:42 11 Dec 19
After 12 years and 100k+ miles on my 2nd gen Prius I started it up one day and was met with a big angry triangle on the dash. I took a look at the diagnostic code and saw the dreaded P0A80 code, meaning traction battery failure was imminent. After doing some searching online I found GreenBean and was quoted $1450 for a reconditioned battery and installation service in my driveway. Seeing as a new factory unit would've cost over $4000, and even other 3rd party reconditioned batteries would have cost over $1200 before installation, I opted to go with GreenBean thanks to the added comfort of their lifetime warranty. I went online and put in an appointment request for the next afternoon, thinking I'd just ask for an early time slot and take the earliest slot they could set me up with. I received a phone call the next morning from Eric, who let me know that an installer was available at the time I requested, and walked me through the process over the phone. The installer, Frank, showed up on time later that afternoon and had the battery swapped out in under 40 minutes, and after a quick test drive to confirm everything was working my vehicle was good to go! I had a great experience with GreenBean and would go to them again for any hybrid battery needs.
Wesly Wong
08:24 11 Dec 19
So happy to have found Green Bean. I was able to get my appt scheduled for the following day. Len called and offered to come earlier than scheduled which was perfect by me. He had that batter out n in in 30 minutes. Very professional and knowledgeable. I already have notice better mpg. Thank You ♻️
Gretchen Clark
01:20 10 Dec 19
Terrific experience with Len. Couldn’t have been better. He called me to let me know his exact time of arrival, a little before scheduled. He was so efficient - and strong to carry easily those battery packs - that the whole thing was done in less than 45 min, and that includes time he left me to vacuum my filthy Prius. Len is a nice person too, pleasant to discussed with while he is doing the job. Bravo Len, and thank you!!!
Stephane Plancke
04:34 08 Dec 19
Len from Green Bean was the best!First off, he showed up early, did the job right, and clearly knew his s***. That’s enough right there, But on top of that, He answered all of my questions and did so in a way that I could understand them, and was friendly and professional and all ways.He took time to tell me a little bit about how things worked so that if I had a problem in the future I would have a better understanding. He went above and beyond, and then, he even finished before the estimated time!I’m sure all the folks at Green Bean are great, but if I ever need to replace my Battery again,( like in another 200,000 miles ;-), I will definitely be asking for Len again! He was phenomenal, and I couldn’t give him a higher recommendation.
Jim Pirri
01:48 08 Dec 19
I had the hybrid battery replaced in my 2006 Toyota Prius in June 2019. The technician, Scott Lantey, did a super awesome job. He was very professional, knowledgeable and he went the extra mile by cleaning the cooling fan. In addition, he noticed that I had a tire that was low on air and during the test drive, he even stopped at a gas station and put air in my tire. Wow, that's great service! Six months later, my car is still running well. Thank you Scott! Thank you Green Bean!
Adella W.
00:34 08 Dec 19
I bought a 2005 Prius for $4600 in 2017 and drove it 50,000 miles when the hybrid battery died. Luckily, the car could drive still and I took it to the Toyota dealership where they quoted me $3500 for replacement, with a two year guarantee of the battery, not labor. A local shop quoted me $2500, with a three year guarantee of just the battery, not labor. I contacted Green Bean Battery and they quoted me $1449, which is just what I paid for installation (no extra fees of any kind). Kenny, the installer, was on time, called me on the way, worked on the car in my driveway, and was finished in 45 minutes. Everything was left neat and clean. We took a test drive and the new-to-me battery was charging, showed five bars, and in about two miles, six bars. Kenny told me he would have come yesterday, when the battery gave up the ghost, if I had asked. I couldn't imagine that was even possible! As it was, within 24 hours of realizing I needed a new battery, one was installed and running. This niche service is genius! They do one thing, install batteries, and do it so very well. Great customer service and a lifetime guarantee on both the battery and installation.
Helen Sterk
19:41 07 Dec 19
Syd Akins
13:52 07 Dec 19
Jose Astorga
12:53 07 Dec 19
Customer service is top notch. I had the pleasure of speaking with Eric Gual, and he took excellent care. I had Christian Carreño come out and do the installation to my residence, he was very knowledgable, professional, and very friendly. 5 stars from me.
Francisco Trinidad
03:37 06 Dec 19
The staff at Green Bean Battery is the best. Jocelyn and Len were professional and courteous from start to finish. As a Prius owner searching for an alternative repair option besides the dealer and their outrageous $4500 price for a new hybrid battery, I feel so fortunate and am so happy I found Green Bean Battery. Jocelyn answered all my questions, verified my own scan codes with me and scheduled my hybrid battery replacement for the next day. Len was on time, very knowledgable, did fast clean work, and is an all around nice guy. The battery pack has been flawless, and I am resting easy with their lifetime warranty. By all accounts, my 2006 with 120,000 miles had an early battery failure and I was not at all happy at the prospect of spending the $4500 the dealer wanted. Green Bean cost me 1/3 as much with a fantastic warranty compared to the 1 or 2 year Toyota offers. If you are unsure like I was, compare their reviews with those of other companies and feel confident they are the ones to go to for your replacement battery without a doubt.
James Evanko
13:14 04 Dec 19
Steve Z. from Kalamazoo drove out to Detroit to replace my battery. He was able to answer all questions I had about the warranty. He did not judge me for my body damage.
Bobby Castro
21:16 03 Dec 19
I have a 2014 Toyota Prius C and spent a lot of time searching for hybrid battery. I found that Green Bean Battery company has a lifetime guarantee and is half the price of the one at the dealership. I strongly recommend Frank at Green Bean help me done an excellent job and is very professional.
Phillip Dou
07:15 02 Dec 19
I had to replace my 2007 Toyota Camry Hybrid Batterys after Toyota Mac said a code came up that said they needed replaced. I knew that Toyota said it would cost about $5,400.00 plus tax and 2 days to replace. I did a lot of research on the internet and finally ended up going with Green Bean Batterys. I called the number at the end of May 2019 and they said they would be in my area tomorrow. I’m in West Virginia the city of Parkersburg and found it odd that they could get to me so quickly. The man called 1 hour before arriving at Parkersburg to give me a heads up. After arriving he went right to work on the car. Now keep in mind the Dealership said 2 days to do the work. The Green Bean Tec. had the battery out on the ground in 22 minutes, and replaced and test drove the car with the replacement batteries installed in a little over a hour.. I was very pleased and found it hard to believe I got it done in a little over an hour and under $2,000. I was upset that the Dealership said it was a 2 day job! We after about 6 months the other morning my lights all came on in the morning on a holiday weekend Thanksgiving of all times to have trouble. I called GBB and left a message at 7:30 in the morning. Meanwhile I got the car scanned and it said to replace the battery pack. I knew being a holiday weekend it would be Monday before I would hear from GBB. Unbelievably they called back in 2 hours and said no worries and no cost to me they would be to me in hours and have the Batterys replaced. Unbelievable service and less than 4 hours a man showed up and replaced the Hybrid Batteries in less then one hour and no charge. I can’t tell you how impressive to come to me and replace the batteries that quickly on a holiday weekend and NO charge. Going with Green Bean Batterys was by far the best choice I could have made. Please feel free to contact me about my experience and thank you GBB!
ncic d
03:42 02 Dec 19
Can’t say enough, such a great company. Fast, well priced installation and product. Matt was extremely polite, hands off and concise. He was in and out like a true professional. Such a great product and installer. I’ll be back for my other Prius the day I get the triangle of death haha
D W
00:05 01 Dec 19
Awesome... Affordable price.. for gen 3 prius battery, $1649.00. FRANK the technician is awesome... Took less than an hour to finish the job... And the best part i have a lifetime warranty... Not like the big guys.. 3 or 5 year warranty only.. thanks green bean battery...
Tristan Caldito
02:04 30 Nov 19
This company has been great to deal with both with the initial purchase and a warranty replacement. They are responsive and scheduled service with 24 hours. Adam was my technician and he was a true pleasure to work with. He is very knowledgeable, showed up on-time and had the battery replaced within the hour.
Natalie Vessels
03:54 27 Nov 19
I drive a Lexus GS450h.Currently has a just over 100k.I purchased the car last year with 93k.The other day I was on the highway the check engine light came on.I ran the code it came back indicating I needed to change the hybrid battery the dash readout said the same thing.I got it triple verified then looked at all my options.Dealership quoted 6k plus labor...I looked everywhere literally.This is the best option!!!Under $2500 with lifetime warranty.Green Bean technician Matt was flawless!!!He even did a remote install while I was at work!!!!24 Hour turnaround!!!They were on time and did a fantastic job.Now my car drives like an absolute dream:)WAY TO GO GREENBEAN!!!This was not an easy job this car has a 250kw battery [huge]It weighs over 150lbs.Bottom line.I love my car it is in excellent condition.Getting this fixed for a reasonable price allowed me to justifiably keep my vehicle:)Thanks Again To The Entire Greenbean team!!! Customer service / Order dept Install team / Product & Management
Arthur Simons
16:36 26 Nov 19
Adam did a great job installing the battery, explaining the process and answering all my questions. Very professional, courteous and a great representative for the company. Highly recommend.
Steve Pusateri
13:26 26 Nov 19
The battery on my Camry Hybrid went out. I took it to a shop locally to do a diagnostic. The only thing wrong was the Hybrid battery. This shop wanted $3,750 to replace with a new battery with a three year guarantee. I googled for options, Green Bean showed up and I was impressed enough by their ratings to give them a try considering the cost was more than half of the local shop. Kenny showed up at my house this morning on time and had me rolling again in an hour. He explained everything and was very friendly and helpful! It might seem to good to be true, but it is true and we saved lots of dollars! Update- The first battery had an issue. They came back out two days later and replaced it. Great Service!
Dan Hougland
15:11 25 Nov 19
Great experience. They where able to schedule an appointment within 3 days. The tech drove over 2 hours to come to my house to do the work. He was on time, courteous and did a great job in just under 1 hour. Total cost was as advertised. Saved me $2750 from what the dealer wanted to charge me. Dealer wanted $4200 + Tax= roughly $4500, Green Bean $1750 total. It has been a couple weeks and my car is running well. Thanks. If you have questions about service being available in your area, call the number on the website. They seem very willing to try to work with you.
Theron Eirish
18:26 24 Nov 19
My Prius battery died and I figured that was the end of my favorite car. I heard horror stories about how expensive a new Prius battery could be. I checked online and found a Prius forum and asked some questions. A couple of people mentioned Green Bean Battery and I decided to check into them. I also checked out local Toyota dealers and other places. The other places were a lot more and I had to get my car to them. That was just a pain in the wallet and the a$$. Jocelyn F. at Green Bean was great to work with. I was heading out of town and couldn't get it done right away, but she gave me all the information I needed and wasn't pushy at all. Now that I'm back in town I emailed her yesterday and had the battery installed right at my house today. Steve Z (Michigan) came out this morning and installed the battery. They worked around my schedule and were here right when they said they'd be. The first one he installed wasn't performing to their high quality standards and he installed another one. He was so nice and explained anything I had a question about. Steve drove the car around to make sure everything was working fine, checked the error codes, etc. That's how he found out the first battery wasn't up to his high standards. Other companies would have probably just sent me on my way only for me to find out down the road that things weren't working well. Their lifetime warranty is incredible and their prices were a good $1,000 or more less than other places. I found one other place an hour away that was around their same price, but only had a 1 or 2 year / so many mile warranty. I'm happy I'm able to drive my 2007 Prius again. Green Bean owner ... if you are reading this please give Jocelyn F and Steve Z a huge raise, a better parking spot, a paid vacation and a house-trained puppy. They were both wonderful to deal with. If you need a new battery give them a try. You'll be happy you did. Thanks Jocelyn, Steve and Green Bean Battery!
John Pullum
17:28 21 Nov 19
When I first heard about this company my first thoughts were this is way too good to be true. My mom kept pushing me to just talk to them anyway, so I did and they were very polite and very helpful and informative (Zach and Tim) and told me they supply a lifetime warranty for the battery they install, which I also thought was way* too good to be true. After reading all the reviews I had to believe it and take the chance. WOW! I am so glad I did! Eric came out and installed the battery. He was AWESOME! He was so so kind and he knew exactly what he was doing. It was done so fast and my car was up and running after sitting for a YEAR! Because of how many times I have been conned when it comes to getting my car fixed, I can't tell you HOW MUCH I APPRECIATE THIS COMPANY AND EVERYTHING THEY DO AND STAND FOR! I pray the Lord blesses you guys beyond all you could ever ask or think, and you prosper in all you do, because you have chosen to love justice and to be righteous and have loved your neighbor as yourself. My car is running great, like it never has before! If you come across needing a hybrid battery, you can't do better than this! I would give them 1,000,000 stars if I could!
Micha Harfouche
22:10 20 Nov 19
Almir Silva came and changed my battery to my Honda. He was very nice and gave me very good information on my car. It was fast for him to do it. I made the appointment on Thursday and they got me in for Tuesday so I didn’t have to wait long at all for my battery to get changed. Best thing was that they came to my house and I was able to watch the battery get changed and they worked around my schedule to come change my battery for me. He went with me to test my car. I had a very good experience and will be recommending them to anyone I know who needs to get their battery changed. Thank You!
Clara Moreno
04:00 20 Nov 19
Sales person , Zack, was very helpful . He made appointment and several correspondences thru email explaining the battery lifetime warranties. Only took the installer, Frank, less than an hour to replace my battery on my driveway. Then clear the all the codes and test drove my car. Frank was also very helpful and professional.
Jose Chan
16:19 18 Nov 19
Matt our installer was amazing! Very professional and had it done very quick and clean! Thank you so much Matt! Can’t beat a lifetime warranty battery also!
Randy&Clem Arey
18:37 14 Nov 19
We called Green Bean for our 2006 Prius when the battery failed. Within 24 hours we had a new battery installed and our car runs great again! I would highly recommend Green Bean, and specifically Adam, he was both efficient with changing the battery and super nice and communicative throughout the entire process. Thank you Adam!
Candace Beaucar
15:36 13 Nov 19
I was at the Toyota dealer yesterday trying to figure out why I had the red warning triangle-check engine light combination (for the first time in almost 14 years of ownership). $175 later they offered me a battery replacement for about $2600. So I went on the web while still in the Toyota waiting room and searched for Prius battery replacements. Green Bean wasn't the cheapest at $1449, but it was over $1000 cheaper than the dealer and included a lifetime warranty.Matt was here at 9 am this morning and around 10 am the car was ready. (Toyota had stated yesterday that it was an involved operation and would take some time to complete.) The fuel gauge did not start measuring right away, so I went for a drive with Matt, and had a good conversation about maintaining old Priuses. Thanks to Matt and Green Bean everything looks good now. I hope they stay in business in case the warranty turns out to be needed at some point in the future (apparently in business since 2016).Thanks to Google, too, for these reviews. It helped me to select this vendor.
Don Lapin
22:48 12 Nov 19
Jiwon Kim
02:11 12 Nov 19
Fantastic service by the Green Bean Battery team from beginning to end. My Service Technician Matt arrived ahead of schedule and completed the entire process in under an hour. This included diagnostic testing and a test drive to wrap things up. Highly recommended if anyone is in need of a Hybrid battery replacement. -- Including a 2nd post that Adrian and Len also provided excellent service and attention to detail to make sure my installation was completed as quickly as possible.
Will Coffer
18:04 11 Nov 19
Our Yukon is approaching 150k miles but we are still very much in love with it and not ready to let it go. When we took it to the dealership- they wanted about $4500 to replace the battery but told us “frankly- I would just get rid of it” After research we decided to call Green Bean Battery. We were quoted at $2500 (before tax). I worked with Jocelyn and she explained the process for the refurbished systems, their warranties (and that they are transferable), and that the dealership would probably tell us we need a new truck... without giving her this info- we knew that they see this all the time and we were sold on working with them. We got an appointment the same week and we haven’t had any issues! We appreciated Jocelyn and all her help answering my 1000 questions!
Nicole Wilkins
19:39 09 Nov 19
The morning after finding out the hybrid battery had died was filled with trepidation as we used every tool we had to research the best solution. Sell? Then what? Replace? By who? Toyota? $3,000 with one year warranty and who knows how long in the shop and what else they would say HAD to be fixed. The local mechanic? $2,500 with 2 year warranty, still probably couple of days in the shop first waiting for the parts then waiting in line for the work. Then there was Green Bean.$1,449 with lifetime warranty? Sounded too good to be true so I called and spoke with real humans who seemed to answer questions honestly. I scanned the warranty to see who would respond and how if a problem arose, starting to make sense. After meeting with the local mechanic, I had a gut feeling the Green Bean guys were the answer. Called again, Joselyn was another real person who set up the appointment and confirmed it could be done THE SAME DAY. We waited for our 6pm appointment with Matt. He called to say he would arrive 15 minutes early and was as nice as everyone I had spoken with as Green Bean so far. He got right to his work with purpose and clarity and I tried not to bother him but was fascinated watching. It didn't last long. From start to finish, I'd say it took less than 30 minutes. He knew every screw, nut and bolt that need attention and he took it apart and put it back together with casual confidence. Tested the codes, test drive, ready to go in a total of 45 minutes from arrival. He is, in short, a pro who knows his job and does it with pleasure. Now, its the day after so I can't yet tell you that the battery lasted for 13 years or 160,000 miles like the last one. But I have confidence that if it doesn't, the Green Bean crew will make good on their promise to come replace it again. If you're on the fence, as we were, hope this helps sway you. I think the Green Bean crew recognized a niche that needed filling and I wish them continued success.
Cj Farley
16:07 09 Nov 19
Great company that is very responsive. Much cheaper than other options as well. I had to replace a battery almost a year ago and unfortunately that one started to fail in this cold whether. The warranty exchange was a breeze and I had a replacement in less than 36 hours. Both times Steve was my tech. He does great work.
Mike Sheehan
06:20 08 Nov 19
Matt was the tech who did the battery installation . He was great , he got the job done quickly and was friendly and easy going. Great experience my car runs great now.
Monya Hawkins
22:34 07 Nov 19
They drove all the way from Denver to put in my battery. Saved me $2000! So grateful!
Andrea Olson
20:36 05 Nov 19
matt was absolutely fantastic. he is an example of what service should be. my day was made.
Clare Cain
03:07 05 Nov 19
recently had a hybrid battery replaced by green bean! excellent customer service all around! tech who installed battery was very knowlegable and polite! 5 star rating for sure. his name was steve z
Chris Burke
17:19 04 Nov 19
Great price, great service!Sale team was informed and excellent at following through by providing me an install time the very next day. The price and lifetime guarantee is the best in the battery replacement business - and i did my research!Matt the installer came out and got it done in short order. He was helpful, friendly, courteous and very competent,I can highly recommend this service for anyone with a hybrid vehicle in need of a battery swap.
Matt Eastling
22:17 01 Nov 19
Best company easy appointment and outstanding service I Replaced my hybrid battery of Toyota Avalon 2014 With their exceptional service I’m so happy and Recommend all the drivers who own hybrid vechile .Greenbean is the best best best company Five star company .specially Jocelyn is so good so humble and very responsive.jocelyn was just too good .she helped me fix the appointment and response all my questions .she was very polite and very helpful.Emanuel does outstanding job and come in time hour earlier then the appointment and change my battery within 15 mnts .and check all the codes and fix the issue .Thank u Emanuel and thank u Greenbean Keep it up I wish u all the best for you all🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 .
Sonam Sherpa
00:45 01 Nov 19
Had my 2006 Prius Hybrid battery replaced by Greenbean installer, Steve, last night. Excellent 5 star service and very pleased with the quality and dedication of service provided. Highly recommend. My son, who lives in different town from mine made all these arrangements for me and being a senior citizen I appreciated the follow up from this Greenbean service man.
Jan McKinnon
15:19 30 Oct 19
My Service Tech was Emmanuel and he was great!! I got the dreaded “Red Triangle of Death” on my 2007 Prius. Got it scanned at my local auto parts store and confirmed it was the hybrid battery. After researching several options online, it was hard to beat Green Bean’s lifetime warranty and price. Emmanuel showed up in my driveway the next day and was done in 45 minutes! Prius is like new again! Great customer service!
Troy Miller
19:32 29 Oct 19
Just purchased a Battery from Green Bean and the service was amazing! Zach in sales was very helpful, friendly and timely in his responses! Adam our installer came to my work and changed the battery in the parking lot in under an hour. Adam was so nice, helpful and through at explaining everything. i would highly recommend them to anyone looking for a battery.
Tabatha Spragg
16:26 29 Oct 19
This company is awesome. If they had a ten star rating I'd be giving them a ten.They came out to my residence on a Sunday to replace our Prius C battery. Ali was our installer. You couldn't ask for a more friendly , knowledgeable service tech. He was very willing to answer any questions we had with a smile.Wonderful experience. This company will be around a long time because they treat customers the way they would want to be treated.
Marty Stonesifer
18:41 28 Oct 19
This is the second Prius battery I've had replaced by Green Bean Batter. The first service was excellent and this was even better. Thanks to Jocelyn, Tim, and Tony. I have and will continue to recommend you to anyone I know who needs this service. Thank you.
Guy Sturino
17:55 28 Oct 19
Very happy with the whole Green Bean experience.After researching alternatives on line I went with Green Bean based on recent customer reviews and value for the price Purchased Sat afternoon. Had it installed by Sun 10:30 am.Everything went smoothly - battery selection, scheduling, installation, billing, warranty, everything.I might have saved a little $$ doing it myself, but I'd rather let an expert do it and get the warranty..Can't beat it
John W
16:52 28 Oct 19
On my way home from work last Wednesday I received a check hybrid system on my 2008 Toyota Camry Hybrid. This is my first hybrid vehicle, and I expected buying a used car usually comes with some "fun" quirks to learn. I did some troubleshooting, but as I am somewhat unfamiliar the hybrid system I was uncomfortable attempting to swap the hybrid battery on my own. I did more research to find that batteries range from $1500 to $3500 and the warranties vary from company to company. I found Green Bean and did a double-take. They only charge roughly $1800 and they will remove the old battery and install the new one. Also, there is a lifetime warranty on the battery so long as the battery becomes the primary issue. There are NO ADDED FEES. Are you kidding? I went on their website and set an appointment for Saturday. Thursday morning I received a call from their office and we set a time. Saturday came and I could not be more impressed. Lenn and Marc did a fantastic job swapping my battery. The whole thing went like clockwork! The technicians were personable and knowledgeable of their work. If there is anything worth doing so long as you know that it is only your hybrid battery causing the trouble these are the right people for the job. I do not endorse lightly, and these folks get it done and get it done right. I want to give a huge thank you to the folks at Green Bean Battery! Keep up the good work!
Ronald Raymond
00:08 28 Oct 19
Alexander Zotov
17:17 27 Oct 19
Awesome service, the technician Ali showed up right on time and was very professional and polite, swapped out my battery in my ct200h like it was nothing! Couldn't be happier! Will recommend Green Bean Battery to anyone needing a hybrid battery replacement.
Robert Rutledge
15:05 27 Oct 19
Emanuel came early did great job ans explained all.
Jono Roberts
14:27 25 Oct 19
Great experience with the company ! Matt changed my battery and if I could I would give him 10 stars. Good customer service and knowledge about the service being provided. Thanks Matt!
Diana Palafox
01:30 24 Oct 19
Green bean Battery are the best from start with Zack to finish with Mark! Mark showed up early held great conversation and even made my kids laugh all while doing a great! 2008 chevy Tahoe I only got to drive it once before my battery died 😢. Green bean has the best warranty out there and the price was great! If your looking green bean is the place ask for mark he is the best!
Uarshla Urquides
01:00 24 Oct 19
I just recently had my hybrid battery from green bean and it was best experience my tech Emanuel was fast on time and knowledgeable will recommend to friends thanks green bean and Emanuel
Edwin Pineda
14:40 23 Oct 19
Adam was awesome! He was very efficient and extremely knowledgeable not only about the product but was able to answer every question we had about hybrids (and any car) in general and our Prius in particular. We were very please with the service over the phone with Zack and Adrian. Everyone we talked to was very professional and friendly. The car is running great and we highly recommend Green Bean to anyone.
Richard Davis
23:38 22 Oct 19
Another happy customer. So yesterday I was sitting in my 2014 Prius and suddenly got the triangle of death light on the dashboard. I went to O'Rielys Auto store and they were able to do a free diagnosis and it came back as code P0A80. Which means a failure had occurred in my hybrid battery pack. Since my car had over 180k miles I already knew it i was going to need a new battery pack soon. I was totally dreading this day. After getting the code I called my local Toyota dealer where I purchased the Prius new 4 years ago. They told me my warranty was up at 150k and it was going to cost me $3000.00 to replace. They said they needed the car at least 3 days. I was a little stressed because I rely on my car for work and drive about 150 miles daily. Fortunately I was reading an article by Peter Neilson and he mentioned how he liked Green Bean Battery. So I looked Green Bean Battery up and I saw nothing but good reviews. I called and spoke with Zack. Initially I was told that they could come out to my house tomorrow and complete the job, which I though was amazing. However I needed my car tomorrow. I knew it was a stretch but I asked if there was any chance it could be done today. Zack asked if he could call me back and he would see what he could do. About 15 minutes later I got a call and Zack was happy to inform me it could be done today. I was floored! He gave me the name of the person who would show up and an ETA. The Technician was Marc. Marc called me and asked if he could show up a little early and I totally cool with that. Marc was very pleasant and nice to talk to . We kinda hit it off just talking. He was sharing his experience with his line of work and where he had traveled. He just kept on working while were talking. Before I know it he was done. It only took about 45 minutes. He obviously new his job and he did it with ease. I couldn't be more happier. I got amazing service by wonderful people. The job was completed the same day and I paid nearly half of what the dealer was asking. Cant beat that! If this company starts selling stock. Start buying it!! I just want to thank everyone at Green Bean Battery for an excellent experience! Thank you so much!!
Jonathan Nunez
01:26 22 Oct 19
Mark was fast and efficient. Great sense of humor made the process go by so fast. Definitely recommend this service to anyone looking for a replacement! Ask for mark, he’s the best!
Christian Nevarez
19:18 19 Oct 19
They honor their warranty transfer!About 18 months ago they drove all the way to our town and to the high school parking lot to replace the battery on my daughter's hybrid Camry (2007). It was fast and the battery has worked terrific since then. The price was much better than anything I could find (there were a few cut rate local places--one admitted that their batteries were temporary to get the car to work so it could be sold--would cost more than Green Bean if I wanted a 1 year warranty). The battery has been flawless. My daughter decided to sell her car to a mechanic at the dealer and it was extremely easy for the new owner to inherit the lifetime warranty (so long as it stays with the same car--not parted out). I have referred this place to the mechanic that has worked on my cars for the last 20 years. He has used them and is already a fan.Thank you Green Bean for a very needed and solid service (we all hate spending the money--but it was about 1/3rd of the dealers and they only had a 3 year warranty).
Ted Finch
14:40 19 Oct 19
The Warranty is real and they honor it! I got my battery replaced about a year ago then got replace battery codes again. I e mailed Green Bean and they got Almir to come out right away to replace it. I like the way Green Bean does business.
Scott Walton
22:46 18 Oct 19
I am so glad that I've found Green Bean. I recently purchased an old Prius. This being my first hybrid, wasn't sure if I needed a new battery or not. Ryan from Green Bean was so patient & helpful even though I called him 4 times. To make the long story short, I didn't need a new battery. It was apparent that he wasn't going to sell something that I didn't need. I will definitely contact Green Bean when I do need a new battery.
D. Calvin Kim
18:50 17 Oct 19
It’s my turn to write a 5* review so others can be at ease with choosing Green Bean! My cousin was faced with having to replace the battery in his 2009 Camry. After looking at many products he found Green Bean online and we initially felt skeptical, just like you might be right now, about the company and the products. Let me tell you, do yourself a favor and go with Green Bean—you will thank yourself and so will your pocketbook. I called on a Friday morning to inquire about cost and availability and was greeted by a very friendly and knowledgable rep—I believe her name is Jocelyn. She gave me the pricing and appointment availability (had appt for Sat and Monday and the rest of the week as well) and I told her I needed to share the info with my cousin and call back. Upon the call back Jocelyn confirmed us for the coming Monday and that Matt would be our installer. On Monday, about an hour and a half prior to our appointment, Matt called to advise he was on his way and would arrive in about 45 min. Upon arrival, Matt identified himself as a Green Bean employee, explained the process and went to work. Matt’s knowledge of the process is evident as he was very efficient with his time and had the work complete and codes checked and removed from the OBD. We took the car for a test drive after paying the balance and upon return gave Matt the thumbs up. Overall a very quick and easy process and you can’t beat the lifetime warranty. There was a noticeable improvement right away in power and MPG. Again, try it, you’ll thank yourself you did.
Enrique Cerda
18:15 17 Oct 19
Adam did an outstanding job!!! He was on time very professional! I would recommend him to anyone!!!
David McHargue
15:09 17 Oct 19
Emanuel installed my Prius battery. He was very well mannered and knew what he was doing and was on time best service I’ve had in a while . Would recommend green bean to friends thanks Emanuel!!
Mohamed Barrie
00:01 17 Oct 19
Emanuel did an amazing job on my hybrid battery install. He was professional, efficient, and the whole process was very quick. I would certainly recommend.
Miss Kionna
16:57 16 Oct 19
I was referred from a friend and I’m thrilled at the service from Green Bean. Adam was amazing and did exactly what he said he would do. I have 2 college kids who had their hybrid battery fail in the same week! I will definitely be using them for the 2nd car in the next few weeks. I would highly recommend Green Bean battery.
Beth Huber
14:16 16 Oct 19
Extraordinary customer experience!! Greenbean overdelivered!! One day after having our Prius battery diagnosed as bad, Greenbean installer Gene arrived at my wife's office and in just 35 minutes he replaced the battery, reset the trouble codes and test drove the vehicle. All this with an unbeatable warranty for about 1/3 the price of what the dealer quoted me to replace the battery. The hybrid system is running like new and I expect to see improved fuel economy as a result. Go with Greenbean - you won't be sorry!
ron ohnhaus
19:59 13 Oct 19
Thanks for replacing my 2005 Prius Hybrid Battery in such a short notice. Frank was on time. He explained to me what he was going to do. He also mentioned that whole process would take 40 minutes. And it did take exactly 40 minutes. He was very professional When Hybrid replacement was done he called and took me on test drive. Things were as good as the new one. This is the second time I am replacing my Hybrid battery and first time with GreenBean. I can see the difference in the workmanship, professionalism and the whole process. I am very satisfied. Thanks for that.
Narayanaswami Ganapathy
00:07 12 Oct 19
Almir the service technician was very friendly and professional. I’m very happy my Prius C is running great!
Sean Cronin
21:09 11 Oct 19
Matt Nemeth was my installer he was very efficient and had me taken care of in about an hour. So far so good the car runs and drives like it should. I have multiple hybrid vehicles and am very glad this service exists. After getting 3 other estimates between $3900 and $5500 (new battery installed with only 1 yr warranty) I found this and almost seemed too good to be true. So far I'm pleasantly surprised!
Travis Korda
22:40 10 Oct 19
We have had batteries replaced in both of our Prius’ in the last 4 months by Green Bean Battery, and could not be more pleased with their professionalism and service. From the initial phone call, to the next-day appointments, and of course the terrific price and warranty...every step in the process met or exceeded our expectations.Ali in Sarasota, FL, replaced the battery for us there, and because of his superb work and customer service, we came back to Green Bean when the battery in our Prius in Pittsburgh needed to be replaced. Adam was outstanding, as well. I’m not sure what you all do to hire such great guys to work for you, but keep it up! We will recommend you to everyone!
Cards by Anne
03:15 10 Oct 19
Very professional and friendly. Matt made me feel extremely comfortable to the point it felt like that wasn’t the first time meeting him.
Floss Jones
18:16 08 Oct 19
I had a great experience with Green Bean battery. After going through the entire process of getting my 2007 Toyota Prius diagnosed, I found out that my hybrid battery was failing.I researched for hours, evaluating getting a dealer/Toyota made battery vs. refurbished, doing the work myself vs. having it done for me, it was maddening! Finally I decided that there wasn't much difference between dealer and refurbished and that the refurbished battery companies were less expensive anyway.Green bean battery won out online due to the amount of positive reviews they have received. This is clearly well earned. Every time I called them on the phone I spoke with Keith who was very friendly and enunciated well over the phone. He walked me through booking and what the company needed.They sold me a new battery, the labor to install it, and a lifetime warranty all for $1449.00. A technician named Dave came to my apartment in Boston and did the work in less than 45 minuted in the street near my building. We did a test drive and finalized the paperowork and I was on my way.I drove my Prius about 440 miles on the highway the very next day and my Prius had zero problems, maintaining a charge very well throughout.I recommend this company and their services and I have not experienced customer service and quality of this kind in a long while. Well done.
Timothee Schlumberger
21:04 07 Oct 19
Tony came and installed a Green Bean battery in my 2007 Camry Hybrid. Very professional service - on time, good workmanship and attention to details. Unfortunately the battery failed. I called Green Bean , read the codes to determine the problem (easy to do) and Tony came and installed a new battery the next day with no charge. Great service. Excellent product. Has kept my Camry on the road.
John Trout
23:31 06 Oct 19
My installer, Matt Nemeth, was scheduled to arrive at 1pm. Called and said he could get me done earlier. Awesome. Arrived at Noon, explained the entire process to me, swapped the hybrid cores, took it for a test drive and everything was perfect. Matt was polite, energetic and did a great job. My 2010 Tahoe is running like new now and no check engine light. Amazing. With GreenBeans lifetime warranty, based on the research I did, here in Orange County, these guys are the best. I wholeheartedly believe that. Great job and thank you!
Matthew Huff
05:23 06 Oct 19
Wow! Christmas came early :-)I was told to replace the battery on my highbred would start at $4000. After a little research found Greenbean. For 1650 bucks got a great sales rep a great tech rep and wonderful service from beginning to end. This company is a winner!Hard to believe more people don’t know about this great savings way to replace your hybrid battery. Thanks Greenbean!!
jeff stein
22:55 05 Oct 19
I had Green Bean Battery replace my Gen 2 Prius hybrid battery in Spokane, Washington. I was a little hesitant trying an online based company that did not seem to have any other reviews for work done in my area; but they were over $1,000 cheaper than the local shops, and offered a better warranty. I was pleasantly surprised with the results. Scheduling was easy, payment was easy, and service was prompt and professional. The technician, Eric, came from out of town, met me in a parking lot, and had the battery swapped out in under an hour. We went for a test drive and verified all codes were cleared and the new battery was good. The whole thing only cost about $300 more than it would have for me to do it myself, and comes with a lifetime warranty including labor. Highly recommended.
Jerry Allen
04:32 04 Oct 19
Emanuel, who is a very professional and present young man, came out to my house to install my battery! He was polite, professional and extremely informative. He was quickly able to install the new battery and was patient with me through the experience! He was on time and very professional! After completing the install, he assured me that the I had nothing to worry about and if I had any issues to not hesitate notify the company! I am very pleased with his work and definitely will recommend this company to all of my family and friends!!!!
John Harris
03:10 02 Oct 19
Matt was amazing, very professional and conscientious of my vehicle the whole time during the installation. I would recommend Matt as the install tech to anyone! (This guy knows his stuff) The company in general has a great group of individuals willing to help at all times and ready to answer as many questions as possible. Zach on the sales side was pretty good as well and willing to keep the updates on install coming. Outside of being a Carolina Panthers fan, he was ok in my book! Thank you Green Bean you all made my first experience a great and rememberable one. Jason
Jason Price
03:09 02 Oct 19
Awesome experience overall. Great communication and transparency. They thoroughly answered all our questions. Adam did the installation and he was super friendly, knowledgeable and got the job done quickly. Would definitely recommend.
Cathie Smith
03:01 02 Oct 19
