An Intro to our Hybrid Battery Warranty
GREEN BEAN BATTERY WARRANTY
All Green Bean Batteries come with a 3 Year Unlimited Mileage Warranty, we’ve got you covered!
The Green Bean Warranty is simple & built to help you get you back on the road, as soon as possible.
The perks of going with a Green Bean Warranty?
- Our Warranty Support Team is there to help you through every step along the way.
- Installation labor is included in the warranty, so we come to you and replace the battery.
- The warranty is transferrable in accordance with our transfer program / CLICK HERE
Need More Coverage? We’ve Got Just the Thing!
We offer a Lifetime Warranty Upgrade to provide maximum coverage.
Relax, all Green Bean Batteries come with a 3 Year Unlimited Mileage Warranty.
3 YEAR UNLIMITED MILEAGE
Although we want you to be 100% satisfied we must limit our liability. By installing our product you agree to our limited warranty and the limits of our liability and waiver of claims.
WARRANTY REQUEST SERVICES
All warranty service requests must be initiated by calling 888-473-7265.
All suspected warranty claims must first be diagnosed by a repair shop or a Toyota dealership. The following information must be provided by the repair shop or dealership:
Diagnostic trouble codes for the Hybrid Control ECU
Diagnostic trouble codes for the Hybrid Battery ECU
Diagnostic trouble codes for the Engine Control ECU
Upon review of the repair shop/dealership diagnosis, and determination of a battery failure within the warranty period, Green Bean battery will replace the failed battery in accor- dance with the warranty. Green Bean Battery will not reimburse for diagnostic expenses or towing associated with any warranty claims.
No warranty replacements will be processed without a diagnosis, and diagnostic trouble codes from a repair shop or dealership. No exceptions.
OUR GREEN BEAN WARRANTY
GREEN BEAN BATTERY’S LIMITED HYBRID BATTERY WARRANTY | WAIVER OF CLAIMS
3 Year Unlimited Mileage Warranty : This product warranty becomes null and void if the damage is caused by: misuse, abuse or accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; exposure to harsh weather and/or chemicals; or lack of proper maintenance. This warranty also becomes null and void if the product is opened or any sticker is tampered with, broken, or missing, or if the damage is caused by any other condition that is beyond the control of Green Bean Battery Products.
IN ALL CASES, GREEN BEAN BATTERY SHALL NOT BE RESPONSIBLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES. ALL OTHER WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE EXCLUDED.
By accepting this product, you hereby waive and release any claim now or hereafter existing against Green Bean Battery, its employees, officers, directors, agents and customers, on account of any and all claims, demands, suits, causes of action and all legal proceedings, whether civil or criminal, damages, losses, liabilities (including, but not limited to, strict liability in tort), obligations, penalties, judgments or fines and other sanctions, and any costs and expenses in connection therewith, including legal fees and expenses of whatever kind and nature, which may result from or arise out of injury to or death or loss or damage to property or the loss of use of any property which may result from or arise out of the possession, condition, use or operation of this product.
Warranty is transferable in accordance with our warranty transfer program. A transfer fee may apply.
Warranty is NOT transferable to any other vehicle except where required by law. This means the warranty only applies to the purchased battery in the original vehicle. This warranty becomes null and void if you install the battery in a different vehicle other than the original vehicle.
If the battery is found to be defective in material, workmanship, or installation by Green Bean Battery during the warranty period, Green Bean Battery will issue a replacement in accordance with the guidelines of the warranty.
THIS WARRANTY EXCLUDES FAILURE DUE TO:
- Improper installations conducted by individuals or businesses that are not Green Bean contracted installers
- Batteries installed in vehicles that are stored for a period of thirty (30) days or more.
- Physical damage caused after the delivery of the battery to the customer
- Removal, tampering, or damage to warranty labels
- Any modification or bypass of vehicle systems not in congruence with manufacturer specifications
- Reinstallation of the HV battery into a different vehicle
- Poor vehicle maintenance – including engine failure to start or poor engine power conditions which discharge the hybrid battery due to the engine failing to start or properly run.
- Vehicle conditions that may cause premature failure.
- Flooding, Fire, or other damaging incidents in which the batteries environment is compromised.
- Any condition beyond the control of Green Bean Battery, Inc.
More on our Hybrid Battery Warranty
WARRANTY FAQS & REFERENCES
This warranty only applies to Green Bean hybrid batteries purchased (paid for and installed) on or after June 5th 2021. Your invoice indicates the date purchased and which warranty type coverage is associated with your purchase. Your receipt is the official indication of the warranty coverage associated with your battery purchase.
Battery must be in the original vehicle that it was installed & cannot be removed or placed in a different vehicle. This voids the warranty.
If you believe that you have a battery failure you must have the trouble codes read & provide us a copy.
We do not pay for diagnostics, towing, or any other fee incident to a battery failure.
Warranty types are NOT retroactive and cannot be converted.