WARRANTY TERMS
WARRANTY TRANSFER POLICY
The warranty of the hybrid battery may be transferred away from the original owner of the vehicle to the new vehicle owner only once for the duration of the warranty’s specified period. Provisions apply. The warranty transfer request will be approved at the discretion of the Seller if all of the requirements and documents are met. The warranty transfer request must be initiated within seven days of the vehicle sale.
REQUIREMENTS TO TRANSFER THE WARRANTY
Although we want you to be 100% satisfied we must limit our liability. By installing our product you agree to our limited warranty and the limits of our liability and waiver of claims.
To initiate the transfer request, the new owner must electronically sign this agreement within the aforementioned time frame of the vehicle sale. The following documents are required. Please submit them to Warranty@GreenBeanBattery.com. These documents can be submitted at any point past the aforementioned time frame. However, a transfer request can not be processed until all required documents are received.
- Proof of Sale: The New Owner must submit a copy of a dated Bill of Sale.
- If the vehicle transaction is a gift, enter zero for the sale amount.
- Proof of Battery Purchase: The New Owner must submit a copy of the original hybrid battery invoice.
- Submitting the invoice number of the original hybrid battery purchase will suffice.
- New Owners can get a copy of the hybrid battery invoice from the original purchaser of the hybrid battery.
- Green Bean Battery emails a copy of the paid invoice to all original purchasers of the hybrid battery.
- Proof of Ownership: The New Owner must submit a copy of their new vehicle registration or temporary registration, AND provide a copy of the original owner’s vehicle registration.
- Green Bean Battery needs to confirm the VIN matches the original purchase order and proof on hand of the owner’s name on the vehicle’s registration.
- Green Bean Battery understands the turnaround time for the DMV to provide registration can vary by state. This document can be submitted at any point past the aforementioned time frame.
Once all required documents have been provided, all parameters have been met, and the Warranty Transfer Agreement has been signed, Green Bean Battery will process the request. If approved, Green Bean Battery will provide the New Owner with a Warranty Transfer Confirmation certificate. Should the New Owner need to file a warranty claim on the hybrid battery, the New Owner may need to provide a copy of this certificate.
The warranty becomes valid and active once a certificate is obtained by the New Owner. There are zero fees to transfer the warranty.
Provisions to the Warranty Transfer Policy
- Retail customers of Green Bean Battery are subject to the following provisions:
- Warranty Claims must be facilitated by the owner of the vehicle or the Main Driver of the vehicle.
- If the name on the vehicle’s registration is updated, regardless of the relationship, a warranty transfer must be initiated.
- If the vehicle’s Main Driver is updated, regardless of the relationship, warranty claims must be facilitated by the original purchaser of the hybrid battery.
- Warranty Claims must be facilitated by the owner of the vehicle or the Main Driver of the vehicle.
- Automotive Repair Shop or Service Department customers of Green Bean Battery are subject to the following provisions:
- Not eligible to transfer the warranty.
- The vehicle driver must contact the repair shop that purchased the hybrid battery.
- The repair shop will process the warranty claim with Green Bean Battery.
- The repair shop that purchased the hybrid battery is the customer of Green Bean Battery; not the vehicle’s driver.
- Automotive Dealership customers of Green Bean Battery are subject to the following provisions:
- Once the vehicle with a Green Bean hybrid battery has been sold away from the Dealership to a new owner, the transaction counts as a Warranty Transfer.
- The party that purchased the vehicle from the dealership does not have an allotted transfer request on the warranty.
- For the warranty to be eligible to transfer, the Dealership that initially bought the battery needs to provide Green Bean Battery with a bill of sale, new-owner contact information, and a copy of the Green Bean Battery invoice, within seven(7) days of the vehicle sale date.
- Once the vehicle with a Green Bean hybrid battery has been sold away from the Dealership to a new owner, the transaction counts as a Warranty Transfer.
- Green Bean Battery is not responsible for the unknowing of this policy.
Ready to transfer the warranty?
The warranty transfer request will be approved at the discretion of the Seller if all of the requirements and documents are met. The warranty transfer request must be initiated within seven days of the vehicle sale. Click to sign the agreement.
Warranty References
Your invoice is the official indication of the warranty coverage associated with your hybrid battery purchase. Warranty terms are not retroactive and can not be converted.
If you purchased a hybrid battery:
Before July 26, 2019 | 5 Year Warranty coverage was standard on all Green Bean hybrid batteries.
Between July 26, 2019 to June 4, 2021 | Lifetime Warranty coverage was standard on all Green Bean hybrid batteries.
After June 5, 2021 | 3 Year Warranty coverage became standard on all Green Bean hybrid batteries.