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BELOW IS OUR PRIVACY POLICY

 

Privacy Policy

 

Protecting your private information is our priority. This statement of privacy applies to GreenBeanBattery.com, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all reference to Green Bean Battery include www.GreenBeanBattery.com and Green Bean Battery. The Green Bean Battery website is a hybrid battery replacement service site. By using the Green Bean Battery website, you consent to the data practices described in this statement. 

Collection of your Personal Information

In order to better provide you with products and services offered, Green Bean Battery may collect personally identifiable information, such as your:

  • First and Last name
  • Mailing Address 
  • Email Address
  • Phone Number

If you purchase Green Bean Battery’s products and services, we collect billing and credit card information. This information is used to compete the purchase transaction.

We do not collect any persona information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non personal information in the future.

Use of your Personal Information

Green Bean Battery collects and uses your personal information to operate and deliver the services you have requested. Green Bean Battery may also use your personally identifiable information to inform you of other products or services available from Green Bean Battery.

Sharing Information with Third Parties

Green Bean Battery does not sell, rent or lease its customer lists to third parties.

Green Bean Battery may share data with trusted partners to help perform statistical analysis, send out email or post mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Green Bean Battery, and the yare required to maintain the confidentially of your information.

We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us

Green Bean Battery may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the ethics of the law or comply with legal process served on Green Bean Battery or the site; (b) protect and defend the rights or property of Green Bean Battery; and/or (c) act under exigent circumstances to protect the personal safety of users of Green Bean Battery, or the public. 

Tracking User Behavior

Green Bean Battery may keep track of the websites an pages our users visit within Green Bean Battery, in order to determine what Green Bean Battery services are the most popular. This data is used to deliver customized content and advertising within Green Bean Battery to customers whose behavior indicates that they are interested in a particular subject area. 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Green Bean Battery. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Green Bean Battery website.

Security of you Personal Information 

Green Bean Battery secures your personal information from unauthorized access, use, or disclosure. Green Bean Battery uses the following methods for this purpose:

  • SSL Protocol 

When personal information is transmitted to other websites, it it protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and 
  • Direct any service providers to delete your personal information from the records. 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Green Bean Battery does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

Email Communications

From time to time, Green Bean Battery may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Green Bean Battery or click on a link therein.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted. 

Changes to this Statement

Green Bean Battery reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your; (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Green Bean Hybrid Battery Reviews
We shopped around to find the best deal: the Toyota dealer, a local auto shop that also does hybrids, and Green Bean. It is as if Green Bean came here from another planet where everyone is pleasant and reasonable–Earthlings leave something to be desired. Dawn coordinated the whole thing, working with our needy selves, and was lovely, just lovely. Trevor was the technician, driving in from Connecticut (is that true?!), and he was clearly competent, lovely too, and quick to boot. Green Bean cannot be recommended highly enough. Out of this world.
Eel Pie
Eel Pie
00:53 29 Jun 22
Carlos was punctual, professional, and worked quickly. My car drives like new! I’m very pleased with Carlos and this company!
Cynthia Gin
Cynthia Gin
00:52 29 Jun 22
Devin was amazing, knowledgeable and so nice, this service is exactly what hybrid owners need to break free of dealer requirements and excess cost. 5 STARS all the way!!
AMY NELSON
AMY NELSON
23:54 26 Jun 22
Another 5 star review for a 5 star company. Josh Atkinson was our technician, and he did a fabulous job. He finished the job in no time at all and went above and beyond to help me out. I would recommend Josh and this company to anyone.
Caleb Adkisson
Caleb Adkisson
20:27 26 Jun 22
The best experience on time and fix my problem Thanks too Devin.
Sara Garvin
Sara Garvin
20:23 26 Jun 22
Johnathon DiSanto did a GREAT JOB! Above and beyond!Thank you,PK Dwyer
PK Dwyer
PK Dwyer
17:24 26 Jun 22
It was super easy to book online and have the battery installed at my residence. Len was very nice and did the job efficiently and quickly. Price-wise was very competitive for the LA-area. Highly recommend
Samantha Corn
Samantha Corn
22:41 25 Jun 22
2007 Prius with 183,000 miles that battery needed replaced. Process with Green Bean Battery was super simple and easy and Caleb the technician that worked on my car was extremly nice and profesional. Had my car done in a little over an hour but part of that time he spent talking to me and also one of my co-workers who interupted him with questions. Obviously at this point I can't speak to how the battery performs and holds up becasue I just had it installed but for the convience and ease of getting the work done I couldn't be happier.
jeff liggett
jeff liggett
17:56 24 Jun 22
Devin helped me out, and did great.
Casey Tomecek
Casey Tomecek
03:54 23 Jun 22
Very professional and brought me in good battery the very first time unlike some of their competition i’m not gonna mention their name because I don’t want to give them no publicity but I am going to say green bean battery thank you very much
Michael Barnett
Michael Barnett
01:18 23 Jun 22
Carlos was the technician that came out to help us with our 2008 Prius, our usual mechanic was originally us a much higher fee than the $1,400 that Green Bean was quoting us. We decided to go with Green Bean and we couldn’t be happier. Carlos was professional and pleasant, showed up an hour earlier than our set appointment and got everything done in probably around half an hour or less. The new battery cells have given our car better acceleration among other things. Plus, they offer a lifetime guarantee and come to your home to do the fixing. No need to get the car anywhere. We are extremely happy and would recommend this service to family and friends.
Maria Gonzalez
Maria Gonzalez
23:33 22 Jun 22
I originally I saw they had a negative review with the BBB, but decided to go with my gut, and hire them anyway. And I'm glad that I did. They did an A+ job on my Prius. They came right to my car, and replaced both batteries within one hour. Everything works so much better now, and both batteries are working great. I just wanted to try and reverse their bad review with the BBB, because their service couldn't be any better!
Eric Pelsoh
Eric Pelsoh
21:11 22 Jun 22
My installer Carlos was very friendly and service was incredible. He answered all my questions and gave me peace of mind about my car. All at less than half the cost and time then a dealer would be asking of me. Thank you again green bean
Caleb Ortiz
Caleb Ortiz
21:10 22 Jun 22
Devin was super professional and was an expert at changing the Hybrid battery. I highly recommend him if you live near the FL Panhandle. Thank you Green Bean.
Christopher Castillo
Christopher Castillo
00:54 22 Jun 22
Based on day 1 install experience, Green Bean was great. Carlos showed up on time (even asked if I wanted to start 20 min early). Whole process was done in 40 minutes. So far the car's driving like it was before, though I'm curious if I'll regain more of the mileage I had when it was a newer car. The whole process from scheduling to payment was really easy. Definitely better than the $4,500 that the dealership was going to charge.
Rich Kim
Rich Kim
22:56 21 Jun 22
Adam, the installer, was great! I'm still on day one but so far so good. Great price and great service!Edit: I used to get lower to mid 40's for mpg. This is how I'm doing with 1/4 tank still left!
Sean Johnson
Sean Johnson
19:55 21 Jun 22
Charlie was communicative about his arrival time, was very professional and performed a quality installation. The car has been to California and back and performed exactly as expected.
Lance Bennett
Lance Bennett
00:08 20 Jun 22
Very professional and great work I’m really satisfied thank you Kaleb Keep up the great work.
Kidan Girma
Kidan Girma
11:16 19 Jun 22
Green Bean Battery was excellent 👌🏼👌🏼👌🏼 Jose helped me on the sales side and answered all of my questions to ensure that I was confident in my decision. He was informative, helped me process payment, and set a time for the installer to come out. They’re very flexible. Jonathan was my installer and he was incredible. He did a quick and precise job! I feel like I have a whole new car now.
Marisol Rodriguez
Marisol Rodriguez
17:29 18 Jun 22
Green Bean Battery is an amazing option for anyone needing to replace their hybrid battery. Thank you Anthony for the professional installation! It was Amazing service, with attention to detail. I am so glad l went with this company!
Mark Finlay
Mark Finlay
18:19 17 Jun 22
Carl was very professional and efficient. I already noticed a 4 MPG improvement in my travel back home.
Denise Nickels
Denise Nickels
02:06 16 Jun 22
Had my battery replaced within an hour of calling Green Bean and the mechanic, Carlos, was very knowledgeable and helped get my car back up and running very fast, and even helped pointed out things other mechanics did incorrectly on a previous install w a different company.. I think this is one of the best customer support and mechanic experiences I’ve had, and definitely add on the $50 unlimited lifetime warranty.
Mike
Mike
22:54 15 Jun 22
Carlos was early to our appointment courteous and fast and knows what he is doing. Replaced my battery I'm amazed 👏 at the service provided very happy I chose Green Bean Battery
Tina Keswick
Tina Keswick
22:01 15 Jun 22
Sione was the best. he did an amazing job super fast and answered every question I had thanks sione definitely going to call again
stacey bellach
stacey bellach
19:41 15 Jun 22
Just got my battery installed on my 2009 Toyota Camry from Green Bean Battery. Bradley came out when promised installed the battery checked all the codes, test drove it to also to check everything was fine on my vehicle. This company was great, I would HIGHLY recommend them. The "other" company was only giving me a 3 year warranty, then $20 a month to keep the warranty in effect, GREEN BEAN is lifetime for a 1 time $50 fee. I was going to go with another company but they seemed to not have the their stuff straight, misquoted me prices for their services, waited over 2 hours for the tech from the other guys, no show. Also when I called about the upgraded battery I was buying for a extra $999 I was first told it was lithium batteries , but then later on was told they were not. The owner of the "other" company called and said they could not find their tech guy that was suppose to be at my house between8-10 am with me being the first customer of the day. If your car or truck is needing a "911" service for car or truck system battery don't call anyone else but Green Bean.
Rusty Haynes
Rusty Haynes
17:33 14 Jun 22
Green bean has been very kind and knowledgeable. Customer service is definitely a 10/10. 100% recommend them to all my family and friends with similar vehicles.
mario granados
mario granados
15:35 14 Jun 22
Great response time! Very please with the amount of time it took to install the new battery. Bradley make sure all error codes did not return before leaving. Highly recommended!!!
Daniel Waterman
Daniel Waterman
00:24 14 Jun 22
Mike was a very friendly and helpful technician, he gave me tips to maintain my Prius and the correct car scanner to buy on Amazon that will work for my car.Mike was also 15 minutes early and was finished in 1:15 minutes, we appreciated his work in a 106 degree temperature, thanks very much Green Bean.Sincerely,Titus
Titus Rodgers
Titus Rodgers
21:00 13 Jun 22
Super fast process. Literally installed the next day. Better price installed than other places for just the battery.
Dave Wilde
Dave Wilde
21:32 12 Jun 22
Brett just replaced my hybrid battery on my Gen3 Prius and I was so impressed by his knowledge and demeanor. What a great experience...I love talking with Prius techs and I was also really impressed that he actually drives a Prius Gen4 as his work vehicle. I could have shot the breeze with him all day. Madison the salesman that set everything up was great on the phone and very helpful as well. Thanks guys!!
Eric Gman
Eric Gman
18:20 12 Jun 22
Fast, kind, professional, knowledgeable, good price.Jacob went above and beyond, replacing the battery as well as helping us diagnose another issue and providing advice about how to proceed.
Kristi Riggin
Kristi Riggin
01:09 12 Jun 22
The Green Bean Tech, Devin, showed up on time and was very pleasant. He did an excellent job replacing the batteries in the Prius. The car is back on the road at less than half of what the dealership quoted. The dealership did not have a battery or know when one would be available. I am very happy that I found Green Bean Battery,
Mel Aymond
Mel Aymond
18:46 11 Jun 22
Quick service. From booking the Appointment and having LEN the technician swap the new Battery in about an hour. I couldn't be happier with the quick fix from Green Bean Battery. I definitely recommend. Don't hesitate and get the work done professionally.
NoMustardPlease
NoMustardPlease
18:02 11 Jun 22
Fast and professional service. Sione Showed up early changed out my battery and tested his work all in about an hour. The battery warranty and the company reputation is why I choose Green Bean and Sione’s work is why I would recommend this to anyone needing a replacement hybrid battery.
Samuel McBride
Samuel McBride
18:57 10 Jun 22
Hello, After deciding on Green Bean to replace the hybrid battery in my 2012 Prius, I can not be more PLEASED with the results, I decided to have them do the work, 25 hours later the service technician [ Charlie ] was at my home and replacing the battery, I didn't have to wait days or weeks, Charlie is very knowledgable about these system and also drives a Prius, any question I had he knew the answer and explained things in good detail, I'm very pleased with the service from calling sales to driving my Prius with renewed confidence. Thank you Charlie and Thank You Green Bean.
ray chewning
ray chewning
22:00 09 Jun 22
Bradley did a superb job! He was so professional and totally efficient. You can’t go wrong with Greenbean Battery. They stand behind their warrantees. Refreshing to work with honest, reliable, and trustworthy people.
Cheryl Barr
Cheryl Barr
16:41 09 Jun 22
Carlos, the installer, was on time, polite, and efficient. Green Bean was over $2,100 cheaper than the local mechanic. They were able to schedule same day. The whole process was quick and easy. If you need a hybrid battery replacement, don't bother calling anyone else.
Andy Rubiano
Andy Rubiano
20:15 08 Jun 22
We have absolutely nothing negative to say about Green Bean! Adam came to our house within 24 hours of making the appointment, was on time, very professional and polite and swapped out the battery on our Prius within an hour and a half of arriving! We would HIGHLY recommend Green Bean to anyone (my wife posted something on Facebook later that day, singing their praises). Excellent customer service at a great price! Thank you Green Bean!
Kevin Knudson
Kevin Knudson
23:47 07 Jun 22
My battery on my Prius died. I called green bean batteries and they sent a guy named Tyler out and he fixed the problem very quickly. Tyler was very professional and the company should be glad to have him working for them. If I ever have to get a battery again I hope they send Tyler. He did a very superb job. Thank you!
David Shepherd
David Shepherd
01:53 06 Jun 22
Sione was great. Quick install. Battery works great. Highly recommend.
cole s
cole s
01:28 06 Jun 22
My 2007 Toyota Camry Hybrid 50th anniversary model needed a hybrid battery after 131,000miles & 16 years later. I got a quotation by local dealership for $4,900 just part only, but I found Green Bean Battery onGoogle $1,824 with a lifetime warranty. All the associates were knowledgeable, friendly & courteous. The best place to replace batteries in the USA.
Frank Soh
Frank Soh
21:42 05 Jun 22
I called Friday and requested a battery install and Green Bean sent Devin. He drove over an hour to get to Pensacola on Saturday to install a reconditioned Green Bean battery into my 2012 Prius V. He was friendly and courteous and answered all of my questions about the install. After the install, he cleared the PA080 failed battery code and the code went off. I was previously able to only drive the car in Power mode and the electric motor would not kick in. After the install, I can now put the vehicle in Eco, EV, and Power mode. All engine code lights turned off and the car now drives normally. So far so good. I paid the extra $50 for the lifetime warranty and they said that the batteries usually last at least 3 years and if I have any issues, just take it and get a scan of any error codes and they'll send a technician to fix any hybrid battery issues under the warranty. I chose Greenbean instead of replacing it myself because most used batteries only have up to 3 years warranty, so none or a lot less, so if they fail, you may have to pay and do it yourself again or have it installed by a shop again and some cost as much as this one which has a lifetime warranty. As an added bonus, if I later decide to sell the car, the lifetime warranty is transferable as long as I transfer it within 7 days of the sale. Thank you Devin for being early, friendly and quick and professional and fixing my 2012 Prius V. Thank you Greenbean company for offering a well needed service to help extend the life of my vehicle. Blessings in Christ, Michael
Prov erbs
Prov erbs
16:17 05 Jun 22
I picked this company after much on-line reserach. Great experience over all. Adam did my install and was efficient, professional and just plain fun to talk to while he did the batter swap.
David Harmon
David Harmon
21:04 04 Jun 22
Tyler (tec) was very helpful and informable about my concerns with the new battery. Quick service and reliable company.
Shane Curry
Shane Curry
16:03 04 Jun 22
I got a refurbished battery back in June 2018, and held off on writing a review to see what would happen. A nice tech named Marc was able to come to my house and had it replaced within an hour.Jump forward to 2 weeks ago, and the red triangle of death is back on my dash. I took it to get the codes read and then I called Green Bean. After a short amount of time on and off the phone as they checked on my claim, they scheduled a replacement. I was a bit worried that since i was in a state outside of the service area it might void my warranty but nope, there were no issues and they didn't try to get out of fixing it. I just had to drive to the next state over which is in the service area and Shaun had it replaced in about an hour.The only thing I'm worried about now is whether this was a 1 off thing or if this will become an annual problem. Which leads me to the reason behind 4 stars and not 5 and that would be because they've changed they're 5 year warranty to a lifetime warranty and explicitly state that the old 5 year warranties aren't being upgraded to lifetime. So if these batteries do indeed only last 1 year or so I'll be pretty screwed once my warranty runs out. I'll update this review if/when my battery fails again.EDIT: 2 years later and battery is still okay
D. S.
D. S.
12:38 04 Jun 22
Carlos conducted the replacement in such a timely and careful manner. The customer service was also forthcoming and communicative throughout.
Yenyen P
Yenyen P
01:21 04 Jun 22
Green Bean is a lifesaver! I spoke with two different sales reps, Madison and Jawad, and they explained how the battery replacement process would work clearly and thoroughly. The battery installer, Carlos, was at my home the next day and took less than an hour from start to finish (including a test drive). Now my Prius runs like new again, all for less than half the cost of what the dealership quoted!! I cannot recommend this place highly enough.
Collin Brown
Collin Brown
18:02 02 Jun 22
Installation of the battery was done quickly and efficiently. Ali was courteous, knowledgeable and very efficient! He called and was actually early. He assured me that the company stands by their warranty. I hope so!
M J S
M J S
15:42 01 Jun 22
I could not have hoped for a better experience. After reaching out to Green Bean Battery inquiring about the warranty, the not only provided me my original invoice (which I no longer had a copy of) but they also provided step by step instructions on how get the codes run so I could meet the warranty guidelines. They could not have made this process simpler.What really impressed me though was the Tyler, who came to replace my battery. Tyler was just amazing and really knowledgeable. He went out of his way to accommodate my schedule and circumstances and patiently answered all of my questions. I get super excited about batteries and work with renewable energy so you can imagine that I had more then a few. Tyler also took the time to show me the different components of the hybrid’s battery system. He then tested my standard battery just to make sure there was no problem there. Because of people like Tyler, I will absolutely purchase another battery through Green bean Battery.
Robert Gudea
Robert Gudea
23:42 31 May 22
I am glad I chose Green Bean Battery to replace my 2007 Prius hybrid battery. I added the $50 Warranty in order to be guaranteed battery replacement for the life of my car. The battery that was installed is working well since it was replaced on 5/16/22. Caleb was my tech. He arrived on time and finished the job within one hour. Also, it was completed in the parking lot of my workplace, which was very convenient for me. He was personable and answered all of my questions. He. encouraged me to watch him work on the car, if I wanted to. I have no complaints and would recommend Green Bean Battery to others.
Karen Pockrandt-Rupp
Karen Pockrandt-Rupp
20:10 30 May 22
Jeff Orphan was amazing! Called beforehand and actually got to me 2 days early! On time and VERY professional. With a lifetime warranty you can't beat Green Bean!
Custom Paint Works
Custom Paint Works
13:34 29 May 22
I went to my dealership and they quoted me a huge price. I did some research and contacted green bean and they had Anthony out in a few hours. Anthony got straight to work and installed the battery in no time at all. The cost to me was less than half what I was quoted at the dealership. I'm so happy with my service!
chris adams
chris adams
21:36 27 May 22
Green Battery was very efficient and personable from the customer service representative on the telephone to the installer known as Kenny. I would give my full recommendation and if needed would use them again.
Allan Hardin
Allan Hardin
16:43 27 May 22
I was blown away at how easy and efficient it was to schedule Having a new battery installed… Josh was great, did a wonderful job and great customer service. I would definitely recommend green bean to anyone looking for a refurbished battery for their Prius
Mica Akullian
Mica Akullian
16:23 27 May 22
Excellent, prompt service. Very qualified and friendly! Definitely recommend
Alfonso Gonzalez
Alfonso Gonzalez
20:27 26 May 22
Nick Brown
Nick Brown
19:21 26 May 22
Jacob he was nice and I really appreciate him the way he did
Kiros Gerezgiher
Kiros Gerezgiher
17:49 26 May 22
Prius runs like new one. Service great on time and really nice guy. Charlie Strivers. And price so reasonable. Thanks
audrey hunt
audrey hunt
21:33 24 May 22
I drove from KY to NM with >150K miles on my Prius. As we were getting to the mountains, I began to notice my battery discharging quickly and recharging slowly. I contacted Green Bean on December 26th at 7:00 am MT. I was immediately put in contact with a human representative. All my questions were answered within the next 2 hours, and we scheduled the maintenance for the 29th. The tech who worked on my car, Charlie, contacted me later that day and asked if we could move the maintenance up to the next day to plan ahead for weather conditions. He drove from the Denver area to my Airbnb near a ski resort 15 miles from the nearest town the next day. He kept in communication with me as he traveled. He arrived exactly on time and let me hang out with him as he changed the battery. He answered all of my questions and educated me on the process and on Prius maintenance. He answered my texts with a solution the next day when I had a warning light after the installation. I drove it the 1300 miles home without issue. The process could not have been smoother or more convenient.Edit: Five months and ~15,000 miles later, and the battery is working wonderfully. Now that it has warmed up, my 2009 Prius consistently gets 48-52 mpg, up from 42-46 before the battery was changed.
Isaiah Wiles
Isaiah Wiles
11:40 24 May 22
Kenny was great! Gave me helpful advice for my car and warranty. So fast too! Done in less than 30 minutes.
asthmatic me
asthmatic me
00:08 24 May 22
After seriously weighing different options, we went with Green Bean. Our installer, Tony called and said he could take us about 2 hours early. When he showed up I could tell this gentleman really knew his stuff. I hit him with some pretty tough questions as I had done a fair amount of research into hybrid battery replacement. He answered my questions, even the toughest ones, to my satisfaction. He was friendly, engaging, and very professional. He completed the job in under an hour, and that includes me probably talking too much to him! Great experience from start to finish, would highly recommend without hesitation. Our Prius works great now. Thanks Green Bean, your future looks bright.
Goodthought
Goodthought
17:16 22 May 22
Excellent and fast service, len is the best
Felipe Matias
Felipe Matias
00:09 22 May 22
Kenny did my instillation and was prompt and courteous. We did the test drive and everything works as it should. Very happy so far.
Ron B
Ron B
05:49 21 May 22
Excellent service and price. Highly recommend.
john taylor
john taylor
18:35 19 May 22
Jose Gonzalez
Jose Gonzalez
02:47 19 May 22
GreenBean has been great to work with. Fast install, fast issue resolution. Get the lifetime warranty. It is beyond worth it to always know you’ll have a working battery for the life of the vehicle. Bradley was super knowledgeable and communicative and did a great job.
Shawn Gardner
Shawn Gardner
13:18 16 May 22
Such a great company! Way more affordable and came straight to my home and their installer Josh Atkinson installed and made sure the codes all reset and was fined in about hour!
William Hicks
William Hicks
21:05 15 May 22
Got batteries replaced at home through Green bean mobile service. Sione from Green bean did a great job in replacing my Camry hybrid batteries swiftly and resetting my hybrid codes.
pankaj sharma
pankaj sharma
22:11 14 May 22
Yesterday, May 12,2022 I contacted Green Bean Battery for my 2007 Toyota Camry Hybrid car.Sales representative Jose from start to finish explained everything I need to know about the hybrid battery installment process and then quickly arranged the time and scheduled an appointment on the same day. Afterwards installer Favio replaced the old battery and then we took a test drive.My car is running well now.Both Jose and Fabio had done a great customer service.They were helpful, kind and professional.I would gladly recommend Green Bean Battery.Thank you so much!
Hamit bayşi
Hamit bayşi
00:57 14 May 22
Myrdale was very professional and showed me everything he was doing. I'm a tech also so it was great to see someone that really takes pride in his work. My Lexus is performing exceptional now that the battery was replaced. My gas mileage went up instantly. I did get the lifetime warranty as this was a no brainer because we do plan on keeping the car for quite some time. I did a lot of research before the purchase and would highly recommend Green bean battery.Duke
Tim Walker
Tim Walker
20:46 13 May 22
My installer, Josh, had great communication, and was fast, efficient, and friendly. In the month since the installation my Camry Hybrid has been working great.
David Spencer
David Spencer
14:32 13 May 22
Our experience with Green Bean was great! The person on the phone was kind and efficient. Kenny was knowledgeable and friendly. I will tell anyone I know with a Prius about Green Bean!
fred baer
fred baer
21:00 12 May 22
I thought Kenny did a great job looking forward to getting another better for my 2013 in the future
Ted Williams
Ted Williams
00:49 12 May 22
The whole process was so easy. We have a 2004 Prius w/200k miles and the original hybrid battery. Charlie was amazing, very thorough, friendly and respectful of our time and belongings.HIGHLY RECOMMEND!!
Lara S
Lara S
18:28 11 May 22
Silvia was a Super Woman, answered all my questions and told me everything I needed to know,.about warranty, service, etc. Scheduled, a Today app't, which I would never, have dreamed, was possible.Kenny, Mr. Mechanic was earlier, than scheduled time, and called from 30 min. away. He went straight to work, was effientand explained what he would do and had my car running in no time.I recommend Green Battery to all hybrid car owners and others, too.
Barbara Lambert
Barbara Lambert
09:12 11 May 22
Zaza Berishvili
Zaza Berishvili
23:54 10 May 22
Great service from Anthony Devito. I am looking forward to getting another 220,000 miles out of 2008 Prius. So far this has been a great experience. My Hybrid battery failed after 5 months. The Next Day I had a new one installed. I'm getting 50 MPG. Great service Great Company. The service tech was a prompt and professional.
Scott Moss
Scott Moss
11:36 10 May 22
I just got a Green Bean battery installed. Charlie did amazing and was quick. I found out about Green Bean only a few days ago. From the start I have felt taken care of. Thank you so much! I will gladly recommend you to anyone who needs help!
Gair Paul
Gair Paul
18:59 08 May 22
Its the first review for this company. So far an excellent service. I was assisted by Dawn in my first call and this call was enough to make the desition to choose Green Bean Battery. She was clear and gave me a perfect guide about all the process. In less than 24 h, Anthony was at my door and in 45 minutes the new battery was instaled. He was very professional and answer all my doubtsI'll follow up on the car performance and update the review. Uptoday 5 stars
Ygber Gonzalez
Ygber Gonzalez
23:37 07 May 22
There's a good reason Green Bean Battery gets so many 5-star reviews. Excellent same day service, great pricing, a mere $50 gets you a lifetime warranty on your replacement battery, and they come to you. Charlie, the tech who serviced my '07 Prius was a pleasure to work with, answered my numerous questions, and offered an excellent education on both the hybrid and 12V batteries. Really an excellent service I cannot recommend highly enough.
Travis Whitsel
Travis Whitsel
03:21 07 May 22
Bradley came back out to investigate a glitch that turned out to not even be the battery itself. They are so nice to not send me right back to the shop, and Bradley had the expertise to locate the issue. The owner even called to reassure that I understood the situation, and I'm back on the road with an easy fix!!
Patrick H
Patrick H
20:59 06 May 22
Adam was a great help and was very knowledgeable about the process. I would highly recommend his work and Green Bean Battery as a service provider, they do excellent work.
Colby Sutherland
Colby Sutherland
20:16 06 May 22
I am so very pleased with Green Bean service. From the first telephone call through the installation everyone was very professional. The ease of ordering was great. Kenny the installation technician was prompt and professional. Thanks so much Green Bean!
Glenda Grabert
Glenda Grabert
01:06 06 May 22
Tyler from Green Bean Battery did an excellent job in replacing our battery. He was very thorough and professional. Thanks so much!
Edward Stuart Jr
Edward Stuart Jr
17:15 05 May 22
Bradley was great! Knowledgeable and very helpful!! Answered my questions and fixed me right up.
Patrick Haney
Patrick Haney
21:38 04 May 22
Called on a Tuesday and did have to wait until Sunday, but Jonathan was done within 30 minutes and did an amazing job! Before the swap I did have red triangle and only got 38 mpg on a good day. Now I’m averaging 45-47 mpg, and car runs flawlessly! Definitely give these guys a shot! Their reconditioning process is legit!!
Eduardo Navarro
Eduardo Navarro
20:33 04 May 22
This was a great experience from start to finish. Less than 48 hours from getting a quote from a very professional, LIVE person, my beloved 1st Gen Prius was back and better than ever! Everyone I spoke and interacted with was helpful, kind, and knew what they were doing and it showed. My installer, Eugene, was fast, efficient, and very professional. Highly recommend this company for their quality service and products. If you have a hybrid, look no further for service on your battery.
Erik Boggs
Erik Boggs
20:06 04 May 22
Dawn went above and beyond to get us help in replacing a battery on a customer vehicle of ours after the original company we contacted stood us up for two different appointments. Highly recommend Green Bean Battery! Knowledgeable and quick! They really helped us out in time of need!
eric murders
eric murders
18:04 04 May 22
We needed a battery for our 2007 Toyota Camry hybrid and was quoted $6500.00 at Toyota in Fort Walton Beach, Florida. I found Green Bean Battery on Google and after reading some of the reviews I reached out to them and was given a quote of $1774.00 + tax. I am so grateful that I found them because not only was the price amazing, the customer service was too! Madison was so fast, kind, efficient, and knowledgeable during the call. The down payment and online contract process was so easy I did it while still on the phone with him. They came out within 2 days! Bradley was our installer and he was wonderful! Service was fast, he was so nice and it was finished within an hour. This experience was so easy and hassle free! I feel a peace of mind knowing that they provide free service if there’s any problems with the lifetime warranty with unlimited miles we purchased for just $50.00. Thank you Madison, Bradley and Green Bean!!!
Melissa Saporito
Melissa Saporito
15:31 04 May 22
Great service and the battery install feels like new. An installer named Sione came out for the install in my Prius and wrapped it up in my driveway in just an hour or two. He was professional, considerate, and test drove the car to ensure everything was resolved. I was very happy with the product and the service all around.
Tyler M
Tyler M
22:11 03 May 22
Andrew Olmstead, did a great job installing my hybrid battery. I’m a time efficient way! Friendly and knowledgeable!
michael willis jr
michael willis jr
21:36 02 May 22
If you are looking for an affordable company to change your hybrid battery, Green Bean is the place. They have financing options for you and customer service is amazing. They get you someone out there the same day you call addressing your concerns. Also most places do not carry lifetime warranty on hybrid batteries, but Green Bean does and for an affordable cost. Kenny was my service mechanic and he was amazing! He took care of everything and squared me away. It took less then an hour and he was done and even test driving my car and to add on top of that my car runs better then it ever has. Kenny had such wonderful customer service as well, he talked to you through the whole process and made sure you understood what was going on. I will forever use and recommend Green Bean. The are an amazing company.
Rochelle Statts
Rochelle Statts
21:21 02 May 22
The battery on my 2007 Camry needed replaced and I found Green Bean Battery on-line. They were easy to work with and came out to the house within a day . Charlie was great to work with. He called when he was on his way and arrived as scheduled. I appreciate all that he did and would recommend him. Nancy
Nancy Quinata
Nancy Quinata
15:47 02 May 22
I am very happy with the reconditioned battery from Green Bean Battery. Charlie performed the install. He did a great job and too time to explain each step of the process.
Sam Hendrix
Sam Hendrix
02:13 02 May 22
Jacob was amazing to work with! Super friendly and courteous, efficient and full of knowledge. He really treated my car like it was his own. Thanks Green Bean!!
Laundry Superstunnah
Laundry Superstunnah
19:00 30 Apr 22
Tyler was very professional and courteous when he came to change the car battery. He showed himself to be knowledgeable when we asked some questions and provided some additional advice for future possible car problems. He was friendly, worked quickly and arrived at the expected time. A very pleasant experience.
Manuela Chong
Manuela Chong
16:56 30 Apr 22
Technician Charlie came out to my Dads house and he was super friendly and knowledgeable. I would recommend his work to anyone. Thank you so much. Tino Javier
Jasmine J Pina
Jasmine J Pina
15:29 30 Apr 22
My Prius hybrid battery decided to malfunction this week and after calling shops and dealers in my area only to find out no auto shop will touch hybrid batteries, and that the dealership wanted $4k to replace the battery, I was feeling pretty stressed out about how much it would cost to get my car back to running. The last thing I wanted was to have to look for a new car in this economic climate. Green bean is amazing and saved me so much money and stress and got my car back up and running. The service technician was friendly and very patient, I can’t recommend this company enough for anyone who needs a hybrid battery replacement.
Emma Milledge
Emma Milledge
22:06 29 Apr 22
I’m extremely happy with the service and the outcome of replacement of my battery. It feels like a new vehicle!!! Josh Atkinson did an awesome job, was friendly, and he was fast!
Joshua Pickrell
Joshua Pickrell
17:49 29 Apr 22
Kenny was very knowledgeable and was able to answer all my questions. He was very professional and had the battery replaced within about 30 minutes. Everything was reinstalled and put back together correctly. I would highly recommend Green Bean batteries!
Lee Francis
Lee Francis
16:32 29 Apr 22
A surprisingly enjoyable experience start to finish. Phone customer service was excellent, with zero wait to talk to a real human! Technician Roman was not only early but called to ask if this would be ok, extremely communicative and friendly, and the job was done in an hour. Never ever get this done at a dealer!
Gregory Kanter
Gregory Kanter
19:52 26 Apr 22
From the start the service was quick and friendly. Jose quoted the replacement quickly and had and appointment set up that worked around my schedule. The technician Anthony was friendly and very knowledgeable. The install was performed in a timely manner. I won't hesitate to call again when in need. Thank you Green Bean Battery!
ANGEL MORALES
ANGEL MORALES
18:25 26 Apr 22
From my phone call to Green Bean battery to schedule the install, & having the install done the Next day, the whole process was seamless.Thank you Green Bean Battery & Narindra(installer, great guy) for installing the replacement Hybrid pack in my 2007 Toyota Camry. My car has come back to life!I found Green Bean battery on the internet, searched further but couldn't beat Green beans price...and the $50 add-on for a lifetime warranty was a no brainer.My car's running great, no more hesitation while taking off.My gas mileage is up to 40 MPG, and that's combined city/highway driving! I'm very happy about that, it dropped to 28 MPG before replacing hybrid battery.The installer, Narindra was great,very polite and able to answer my questions, he did the job right in my driveway & took just under an hour.Can't say enough about Green Bean battery, thank you again!
Ray Matthews
Ray Matthews
09:19 26 Apr 22
Every aspect of battery replacement through Green Bean was amazing! So simple. The people were very nice. They kept me updated. Even reaching out an hour before expected arrival time to advise they would be here at expected time. Less than 40 minutes after arrival Carlos had my Prius C all put back together and had even completed test drive! Less than 1/2 the cost of our local Toyota dealer and now I have a lifetime warranty on this replacement battery!He made sure all codes were clear and didn't even mind me watching and asking questions.I will absolutely recommend Green Bean to anyone needing replacement hybrid batteries.
Candie Fuller
Candie Fuller
16:41 24 Apr 22
Tyler did a great job with the battery install. He was on time and knowledgeable. Battery is working fine so far.
Jared Powell
Jared Powell
02:13 24 Apr 22
Went well. Sine was super and did a great job.
Bruce Liston
Bruce Liston
20:26 23 Apr 22
Jeff Geoff was great and explained everything and worked to resolve a hybrid error that was not battery related. The new battery was just installed, so I will adjust review in a few weeks if needed.
Ron Griffin
Ron Griffin
19:43 23 Apr 22
Bradley was amazing! Excellent customer service! He worked hard and was very thorough! Great experience!
Ji Robinson
Ji Robinson
15:36 23 Apr 22
I had the BEST experience!! Silvia explained everything brilliantly and immediately got me on the calendar in less than 24 hours! The technician, Myrdale, was ABSOLUTELY AMAZING!!!!!!!!!!! This guy got to my vehicle at 6am!!!!!! WHO DOES THAT?! He was so kind and explained everything about the car, warranty and battery. He was just such a helpful professional. And my car is running perfectly. Couldn't have been a better experience! I 💚 Green Bean.
Wilhelmina Beatrice
Wilhelmina Beatrice
19:03 22 Apr 22
Jacob started the journey to install by giving me a brief call ahead of the scheduled time to make sure we were ready to go. Upon arriving he got straight to work while answering questions I had along the way. The replacement process was very efficient followed by a test drive that went great. A few weeks in now and my Tahoe is running like I remember it doing before and zero errors. Great work and I recommend the service to anyone with hybrid vehicle issues where the primary HEV battery is suspected.
R J
R J
00:34 22 Apr 22
My name is sacko i purchase a battery from green bean battery and they came over do the installation it was easy they got my car up running and great and I love it thank you for Green Bean Battery I appreciate it for your business again I will definitely recommend everyone to get Green Bean battery to everyone again Thank you green bean battery 💪💪👍👍
Mamadou Sacko
Mamadou Sacko
21:02 21 Apr 22
Green Bean Battery is a lifesaver! A quick, cost saving option to hybrid battery replacement! Dawn and Caleb were both incredible! Can’t recommend enough.
Tracey Carter
Tracey Carter
14:55 20 Apr 22
Just got my toyota prius hv battery replaced and this is the easiest company that I have ever worked with so far. Kudos to Carlos for the quick and convenient mobile installation.
The Green Bean Team took great care of my Prius. In fact, they charged $1000 less than the local hybrid specialist and even provide a 3 year warranty so I am very pleased. Gino came out and replaced the battery within an hour as promised. Very efficient, thorough, and so friendly. Thanks for the great service, Gino!
Laura R. Marshall
Laura R. Marshall
20:06 18 Apr 22
rylandjw
rylandjw
19:00 16 Apr 22
Thank you installer : Narindra !I set up my appointment using their online scheduler and paid online. This was the easiest major car repair I’ve ever done. Within minutes I received a phone call from the Greenbean to discuss what was going to happen when the installer arrived. And to my surprise they were actually able to change my appointment to that day rather than having to schedule out few daysThe installer Narindra called me a 1/2 hr for before he arrived and he arrived on time . He was very nice and knowledgeable. He even showed me a few items to check on my Prius . He checked all the codes when completed and took the car for a test drive . The install took an hour to complete and I am up and running . This has been a great experience and I am super impressed . I have a life time warranty on my battery and my Gen 2 Prius already has 160k on it to I am hoping for another 100k or more !Update the costumer service has been awesome . I had to have my battery replaced. Brett came out to replace my battery and in turn he helped my discover another electric issue with car that was causing it to throw a code. He took the time to explain the issue to me and I was able to get it to Toyota to resolve the issue . Thank you to Brett for taking the extra effort and providing excellent customer service !!!!
stgmusic1
stgmusic1
13:23 16 Apr 22
Starting with the sales person Dawn and then the installer Christian both were outstanding. They kept me up to date on what was happening and the time frame of doing the installation. I got the battery 3 weeks before I was initially was told. I highly recommend everyone I worked with and the green bean battery co overall
dennis flanagin
dennis flanagin
23:17 15 Apr 22
My installer Carlos was fast. He came in and put the battery in and less than 40 mins. We then went a on a test drive and the act seems to be better. I will keep scanning the car and update later on.
Matthew Chan
Matthew Chan
18:51 15 Apr 22
Charlie, a Green Bean tech out of Denver replaced both batteries in my 2007 Prius and was very friendly and informative. Excellent service! Highly Recommended.
Mike Scott
Mike Scott
14:45 14 Apr 22
Jacob came out on time and replaced the battery quickly, working in the snow flurry. Very professional, competent and courteous. I couldn’t have asked for a better experience.
Annette Cottrell
Annette Cottrell
01:07 13 Apr 22
ended up needing to replace my hybrid battery and saved probably $1k on the cost to fix with green bean. i scheduled an appointment about two weeks out since they were really busy but they called me when they got an opening to fix it the next day. gino came by and had everything up and running after about an hour and i haven’t had any issues since. thanks for the great service!
Van Anh Van-Dinh
Van Anh Van-Dinh
23:53 12 Apr 22
Charlie was on prompt, professional, and did great work.
John Stueve
John Stueve
14:29 12 Apr 22
It has been over a month since the Green Bean battery swap and so far so good. Although its not as good as brand-new, which for me was about 65 - 70 mpg on average, my mileage has improved significantly, up from 35 - 40 mpg and failing to about 55 - 60 mpg on average, which is what i was getting from the factory battery after about two years. The price difference in the Green Bean vs Toyota makes this a good value for me. The sales representatives were polite and informative over the phone. They were not pushy and allowed me the time that I needed to make my decision. The installation technician, Charlie was courteous and professional. He treated our car with care, especially the finicky interior components which are easy to damage. He wore gloves and wiped and cleaned the surfaces that he was working with. He completed the exchange as described. From what I could see, the battery was clean and appeared to be rebuilt correctly, no missing or loose screws or anything. There was a small unimportant cosmetic bend in the sheet metal safety cover, which Charlie repaired himself without me ever prompting or requesting. He changed the battery efficiently and engaged in friendly conversation while we test drove my car together. I was apprehensive with buying this service on-line but after working with Charlie I felt reassured and more confident.
Jonathen Green
Jonathen Green
15:39 11 Apr 22
Josh Atkinson came out and did a great job! Very professional and kept me updated on how long it would take him to get to my location and was very fast to finish the job. Overall, I'm very impressed and appreciative on the quality of service this company provides.
Noon Yes
Noon Yes
01:51 11 Apr 22
My granddaughter was 100 miles from home and I called green bean batteries and talked to Silvia and she was really helpful and had Brett drive many miles to my granddaughters car and replace the battery. My granddaughter said he was really nice and got her car fixed and sent her on her way. All this happened late on a Sunday afternoon. What a great place to do business with. Gary B
Wing Beat
Wing Beat
21:46 10 Apr 22
Caleb Pelletier showed up perfectly on time to my house to do the job. He was very knowledgeable and professional. He replaced the hybrid battery on my 2004 Prius. Then he cleared the codes, and took the car on a drive to make sure the battery was behaving properly. He even spent a decent amount of time offering suggestions for issues with my car that are not related to the hybrid battery.I am very impressed with the service and will be using Green Bean again in the future. Caleb if you’re seeing this, thank you so much! I am a very happy customer.
Rizwan Javed
Rizwan Javed
02:09 10 Apr 22
Madison (my rep) was so caring and understanding! Answered all my questions walked me through what the process would be, verified all that I needed and more! Thank you sweet Madison!!!Kenny N. (my tech) was absolutely awesome!! He was polite respectful and answered all of my questions! Made sure I understood what he was to do and was very knowledgeable in his job. He didn’t make me uncomfortable or make me feel dumb or silly and as a woman I feel that needs pointing out! Thank you Mr Kenny & crew!! ;)10 out of 10 on great associates and customer care ALL THE WAY AROUND!!! Great job Green Bean!!
Gina Tripp
Gina Tripp
21:27 09 Apr 22
Josh Atkinson did a fantastic job installing my replacement battery. He took great care in testing everything out once the battery was installed and answered all of my questions about the job.
Gregory Brown
Gregory Brown
16:10 09 Apr 22
Troy Flores
Troy Flores
03:13 09 Apr 22
Ordering process was pretty easy. I had a couple issues but was quickly fixed by on line staff. My installer Trevor called to verify my appointment and to tell me about his arrival time. During the install he was very knowledgeable and asked if I had any question or concerns. He was a pleasure to chat with and checked my car for codes and test drove it to make sure all was good with the finished job. I would greatly recommend any one that needs to replace their Hybrid battery to contact Green Bean.
Bill P.
Bill P.
22:59 08 Apr 22
Green Bean came out yesterday and replaced the battery in the wife's car and we have been driving it around all day and the mileage is back up to where it should be and no more warning lights. We are very happy so far and I highly recommend Green Bean battery!
john wagner
john wagner
16:13 08 Apr 22
Using Green Bean was a great decision, Bradley was on site early and was extremely professional. I highly recommend Green Bean to anyone considering having their High Voltage battery replaced. Great customer service throughout the entire process.
Paul Scarbary
Paul Scarbary
14:56 08 Apr 22
Talked to Madison at the front office, who addressed my hesitancy at committing to the Green Bean process.Very professional. Installer Len kept me aware of his progress to my house and showed up right on time. He answered all my questions and swapped out the battery in an hour. Car runs again fine. So far, so good. Thanks, guys.
Jim H.
Jim H.
00:30 08 Apr 22
THANK YOU!!! Your service was a total lifesaver! I found your company online and in less than 24 hours, my car was up and running. Your inclusive delivery plus installation package, with an optional lifetime warranty upgrade left me feeling blessed and highly favored.. You calmed my nerves and took away the stress......Tyler, my technician was prompt, diligent and professional. He's a keeper! Your customer service was A+ from start to finish Thanks again!!!!😁
telly richardson
telly richardson
13:06 07 Apr 22
Great service, friendly and knowledgeable technician (Josh Atkinson). We were really appreciative of the ability for them to travel to us for the repair!
cre8silverlinings
cre8silverlinings
17:27 06 Apr 22
Dona was really nice and very cooperative over the phone trying to help me get the best deal that I wanted! It’s very affordable considering the price of my battery pack for my car is expensive! She scheduled the appointment to come out to my house a little over 2 weeks but Jonathan, the mechanic, ended up coming about a week earlier than expected! And he was really cool and very helpful cause he was a customer before so he’s been in my shoes! The company is very helpful and I would definitely recommend whether you’re in a pinch for money or not!
Devin Laundra
Devin Laundra
20:22 05 Apr 22
Tyler, changed our hybrid battery in an hour and was very informative ,and polite.
john grier
john grier
02:56 04 Apr 22
Kenny did a rapid and prpfessional installation on my Cadollac Escalade Hybrid. I highly reccomend him as your installer.
Vincent Coiro
Vincent Coiro
19:52 03 Apr 22
Dawn was incredibly astute in getting plans on the go. She was caring and a pleasure to talk to.Carlos our installer was on time and very professional!!! Thank you for taking the time to visit Lemoore and take care of My Lady "Camry"😆
Their technician Tyler came out and went straight to work. He was extremely nice and professional. I definitely recommend this company to anyone needing to get their hybrid battery replaced.
Killian R. Dubourg
Killian R. Dubourg
17:19 01 Apr 22
Tyler was awesome to work with. Quick installation done with care and professionalism. Tyler even accommodated me when I was running behind because of traffic.
Sean Langston
Sean Langston
01:21 01 Apr 22
Matt was my technician, very professional, put my car trunk back in better shape than when it started. Would recommend him to anybody! A pleasure to work with!
Thomas Blosser
Thomas Blosser
19:15 31 Mar 22
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Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Reviews
We shopped around to find the best deal: the Toyota dealer, a local auto shop that also does hybrids, and Green Bean. It is as if Green Bean came here from another planet where everyone is pleasant and reasonable–Earthlings leave something to be desired. Dawn coordinated the whole thing, working with our needy selves, and was lovely, just lovely. Trevor was the technician, driving in from Connecticut (is that true?!), and he was clearly competent, lovely too, and quick to boot. Green Bean cannot be recommended highly enough. Out of this world.
Eel Pie
Eel Pie
00:53 29 Jun 22
Carlos was punctual, professional, and worked quickly. My car drives like new! I’m very pleased with Carlos and this company!
Cynthia Gin
Cynthia Gin
00:52 29 Jun 22
Devin was amazing, knowledgeable and so nice, this service is exactly what hybrid owners need to break free of dealer requirements and excess cost. 5 STARS all the way!!
AMY NELSON
AMY NELSON
23:54 26 Jun 22
Another 5 star review for a 5 star company. Josh Atkinson was our technician, and he did a fabulous job. He finished the job in no time at all and went above and beyond to help me out. I would recommend Josh and this company to anyone.
Caleb Adkisson
Caleb Adkisson
20:27 26 Jun 22
The best experience on time and fix my problem Thanks too Devin.
Sara Garvin
Sara Garvin
20:23 26 Jun 22
Johnathon DiSanto did a GREAT JOB! Above and beyond!Thank you,PK Dwyer
PK Dwyer
PK Dwyer
17:24 26 Jun 22
It was super easy to book online and have the battery installed at my residence. Len was very nice and did the job efficiently and quickly. Price-wise was very competitive for the LA-area. Highly recommend
Samantha Corn
Samantha Corn
22:41 25 Jun 22
2007 Prius with 183,000 miles that battery needed replaced. Process with Green Bean Battery was super simple and easy and Caleb the technician that worked on my car was extremly nice and profesional. Had my car done in a little over an hour but part of that time he spent talking to me and also one of my co-workers who interupted him with questions. Obviously at this point I can't speak to how the battery performs and holds up becasue I just had it installed but for the convience and ease of getting the work done I couldn't be happier.
jeff liggett
jeff liggett
17:56 24 Jun 22
Devin helped me out, and did great.
Casey Tomecek
Casey Tomecek
03:54 23 Jun 22
Very professional and brought me in good battery the very first time unlike some of their competition i’m not gonna mention their name because I don’t want to give them no publicity but I am going to say green bean battery thank you very much
Michael Barnett
Michael Barnett
01:18 23 Jun 22
Carlos was the technician that came out to help us with our 2008 Prius, our usual mechanic was originally us a much higher fee than the $1,400 that Green Bean was quoting us. We decided to go with Green Bean and we couldn’t be happier. Carlos was professional and pleasant, showed up an hour earlier than our set appointment and got everything done in probably around half an hour or less. The new battery cells have given our car better acceleration among other things. Plus, they offer a lifetime guarantee and come to your home to do the fixing. No need to get the car anywhere. We are extremely happy and would recommend this service to family and friends.
Maria Gonzalez
Maria Gonzalez
23:33 22 Jun 22
I originally I saw they had a negative review with the BBB, but decided to go with my gut, and hire them anyway. And I'm glad that I did. They did an A+ job on my Prius. They came right to my car, and replaced both batteries within one hour. Everything works so much better now, and both batteries are working great. I just wanted to try and reverse their bad review with the BBB, because their service couldn't be any better!
Eric Pelsoh
Eric Pelsoh
21:11 22 Jun 22
My installer Carlos was very friendly and service was incredible. He answered all my questions and gave me peace of mind about my car. All at less than half the cost and time then a dealer would be asking of me. Thank you again green bean
Caleb Ortiz
Caleb Ortiz
21:10 22 Jun 22
Devin was super professional and was an expert at changing the Hybrid battery. I highly recommend him if you live near the FL Panhandle. Thank you Green Bean.
Christopher Castillo
Christopher Castillo
00:54 22 Jun 22
Based on day 1 install experience, Green Bean was great. Carlos showed up on time (even asked if I wanted to start 20 min early). Whole process was done in 40 minutes. So far the car's driving like it was before, though I'm curious if I'll regain more of the mileage I had when it was a newer car. The whole process from scheduling to payment was really easy. Definitely better than the $4,500 that the dealership was going to charge.
Rich Kim
Rich Kim
22:56 21 Jun 22
Adam, the installer, was great! I'm still on day one but so far so good. Great price and great service!Edit: I used to get lower to mid 40's for mpg. This is how I'm doing with 1/4 tank still left!
Sean Johnson
Sean Johnson
19:55 21 Jun 22
Charlie was communicative about his arrival time, was very professional and performed a quality installation. The car has been to California and back and performed exactly as expected.
Lance Bennett
Lance Bennett
00:08 20 Jun 22
Very professional and great work I’m really satisfied thank you Kaleb Keep up the great work.
Kidan Girma
Kidan Girma
11:16 19 Jun 22
Green Bean Battery was excellent 👌🏼👌🏼👌🏼 Jose helped me on the sales side and answered all of my questions to ensure that I was confident in my decision. He was informative, helped me process payment, and set a time for the installer to come out. They’re very flexible. Jonathan was my installer and he was incredible. He did a quick and precise job! I feel like I have a whole new car now.
Marisol Rodriguez
Marisol Rodriguez
17:29 18 Jun 22
Green Bean Battery is an amazing option for anyone needing to replace their hybrid battery. Thank you Anthony for the professional installation! It was Amazing service, with attention to detail. I am so glad l went with this company!
Mark Finlay
Mark Finlay
18:19 17 Jun 22
Carl was very professional and efficient. I already noticed a 4 MPG improvement in my travel back home.
Denise Nickels
Denise Nickels
02:06 16 Jun 22
Had my battery replaced within an hour of calling Green Bean and the mechanic, Carlos, was very knowledgeable and helped get my car back up and running very fast, and even helped pointed out things other mechanics did incorrectly on a previous install w a different company.. I think this is one of the best customer support and mechanic experiences I’ve had, and definitely add on the $50 unlimited lifetime warranty.
Mike
Mike
22:54 15 Jun 22
Carlos was early to our appointment courteous and fast and knows what he is doing. Replaced my battery I'm amazed 👏 at the service provided very happy I chose Green Bean Battery
Tina Keswick
Tina Keswick
22:01 15 Jun 22
Sione was the best. he did an amazing job super fast and answered every question I had thanks sione definitely going to call again
stacey bellach
stacey bellach
19:41 15 Jun 22
Just got my battery installed on my 2009 Toyota Camry from Green Bean Battery. Bradley came out when promised installed the battery checked all the codes, test drove it to also to check everything was fine on my vehicle. This company was great, I would HIGHLY recommend them. The "other" company was only giving me a 3 year warranty, then $20 a month to keep the warranty in effect, GREEN BEAN is lifetime for a 1 time $50 fee. I was going to go with another company but they seemed to not have the their stuff straight, misquoted me prices for their services, waited over 2 hours for the tech from the other guys, no show. Also when I called about the upgraded battery I was buying for a extra $999 I was first told it was lithium batteries , but then later on was told they were not. The owner of the "other" company called and said they could not find their tech guy that was suppose to be at my house between8-10 am with me being the first customer of the day. If your car or truck is needing a "911" service for car or truck system battery don't call anyone else but Green Bean.
Rusty Haynes
Rusty Haynes
17:33 14 Jun 22
Green bean has been very kind and knowledgeable. Customer service is definitely a 10/10. 100% recommend them to all my family and friends with similar vehicles.
mario granados
mario granados
15:35 14 Jun 22
Great response time! Very please with the amount of time it took to install the new battery. Bradley make sure all error codes did not return before leaving. Highly recommended!!!
Daniel Waterman
Daniel Waterman
00:24 14 Jun 22
Mike was a very friendly and helpful technician, he gave me tips to maintain my Prius and the correct car scanner to buy on Amazon that will work for my car.Mike was also 15 minutes early and was finished in 1:15 minutes, we appreciated his work in a 106 degree temperature, thanks very much Green Bean.Sincerely,Titus
Titus Rodgers
Titus Rodgers
21:00 13 Jun 22
Super fast process. Literally installed the next day. Better price installed than other places for just the battery.
Dave Wilde
Dave Wilde
21:32 12 Jun 22
Brett just replaced my hybrid battery on my Gen3 Prius and I was so impressed by his knowledge and demeanor. What a great experience...I love talking with Prius techs and I was also really impressed that he actually drives a Prius Gen4 as his work vehicle. I could have shot the breeze with him all day. Madison the salesman that set everything up was great on the phone and very helpful as well. Thanks guys!!
Eric Gman
Eric Gman
18:20 12 Jun 22
Fast, kind, professional, knowledgeable, good price.Jacob went above and beyond, replacing the battery as well as helping us diagnose another issue and providing advice about how to proceed.
Kristi Riggin
Kristi Riggin
01:09 12 Jun 22
The Green Bean Tech, Devin, showed up on time and was very pleasant. He did an excellent job replacing the batteries in the Prius. The car is back on the road at less than half of what the dealership quoted. The dealership did not have a battery or know when one would be available. I am very happy that I found Green Bean Battery,
Mel Aymond
Mel Aymond
18:46 11 Jun 22
Quick service. From booking the Appointment and having LEN the technician swap the new Battery in about an hour. I couldn't be happier with the quick fix from Green Bean Battery. I definitely recommend. Don't hesitate and get the work done professionally.
NoMustardPlease
NoMustardPlease
18:02 11 Jun 22
Fast and professional service. Sione Showed up early changed out my battery and tested his work all in about an hour. The battery warranty and the company reputation is why I choose Green Bean and Sione’s work is why I would recommend this to anyone needing a replacement hybrid battery.
Samuel McBride
Samuel McBride
18:57 10 Jun 22
Hello, After deciding on Green Bean to replace the hybrid battery in my 2012 Prius, I can not be more PLEASED with the results, I decided to have them do the work, 25 hours later the service technician [ Charlie ] was at my home and replacing the battery, I didn't have to wait days or weeks, Charlie is very knowledgable about these system and also drives a Prius, any question I had he knew the answer and explained things in good detail, I'm very pleased with the service from calling sales to driving my Prius with renewed confidence. Thank you Charlie and Thank You Green Bean.
ray chewning
ray chewning
22:00 09 Jun 22
Bradley did a superb job! He was so professional and totally efficient. You can’t go wrong with Greenbean Battery. They stand behind their warrantees. Refreshing to work with honest, reliable, and trustworthy people.
Cheryl Barr
Cheryl Barr
16:41 09 Jun 22
Carlos, the installer, was on time, polite, and efficient. Green Bean was over $2,100 cheaper than the local mechanic. They were able to schedule same day. The whole process was quick and easy. If you need a hybrid battery replacement, don't bother calling anyone else.
Andy Rubiano
Andy Rubiano
20:15 08 Jun 22
We have absolutely nothing negative to say about Green Bean! Adam came to our house within 24 hours of making the appointment, was on time, very professional and polite and swapped out the battery on our Prius within an hour and a half of arriving! We would HIGHLY recommend Green Bean to anyone (my wife posted something on Facebook later that day, singing their praises). Excellent customer service at a great price! Thank you Green Bean!
Kevin Knudson
Kevin Knudson
23:47 07 Jun 22
My battery on my Prius died. I called green bean batteries and they sent a guy named Tyler out and he fixed the problem very quickly. Tyler was very professional and the company should be glad to have him working for them. If I ever have to get a battery again I hope they send Tyler. He did a very superb job. Thank you!
David Shepherd
David Shepherd
01:53 06 Jun 22
Sione was great. Quick install. Battery works great. Highly recommend.
cole s
cole s
01:28 06 Jun 22
My 2007 Toyota Camry Hybrid 50th anniversary model needed a hybrid battery after 131,000miles & 16 years later. I got a quotation by local dealership for $4,900 just part only, but I found Green Bean Battery onGoogle $1,824 with a lifetime warranty. All the associates were knowledgeable, friendly & courteous. The best place to replace batteries in the USA.
Frank Soh
Frank Soh
21:42 05 Jun 22
I called Friday and requested a battery install and Green Bean sent Devin. He drove over an hour to get to Pensacola on Saturday to install a reconditioned Green Bean battery into my 2012 Prius V. He was friendly and courteous and answered all of my questions about the install. After the install, he cleared the PA080 failed battery code and the code went off. I was previously able to only drive the car in Power mode and the electric motor would not kick in. After the install, I can now put the vehicle in Eco, EV, and Power mode. All engine code lights turned off and the car now drives normally. So far so good. I paid the extra $50 for the lifetime warranty and they said that the batteries usually last at least 3 years and if I have any issues, just take it and get a scan of any error codes and they'll send a technician to fix any hybrid battery issues under the warranty. I chose Greenbean instead of replacing it myself because most used batteries only have up to 3 years warranty, so none or a lot less, so if they fail, you may have to pay and do it yourself again or have it installed by a shop again and some cost as much as this one which has a lifetime warranty. As an added bonus, if I later decide to sell the car, the lifetime warranty is transferable as long as I transfer it within 7 days of the sale. Thank you Devin for being early, friendly and quick and professional and fixing my 2012 Prius V. Thank you Greenbean company for offering a well needed service to help extend the life of my vehicle. Blessings in Christ, Michael
Prov erbs
Prov erbs
16:17 05 Jun 22
I picked this company after much on-line reserach. Great experience over all. Adam did my install and was efficient, professional and just plain fun to talk to while he did the batter swap.
David Harmon
David Harmon
21:04 04 Jun 22
Tyler (tec) was very helpful and informable about my concerns with the new battery. Quick service and reliable company.
Shane Curry
Shane Curry
16:03 04 Jun 22
I got a refurbished battery back in June 2018, and held off on writing a review to see what would happen. A nice tech named Marc was able to come to my house and had it replaced within an hour.Jump forward to 2 weeks ago, and the red triangle of death is back on my dash. I took it to get the codes read and then I called Green Bean. After a short amount of time on and off the phone as they checked on my claim, they scheduled a replacement. I was a bit worried that since i was in a state outside of the service area it might void my warranty but nope, there were no issues and they didn't try to get out of fixing it. I just had to drive to the next state over which is in the service area and Shaun had it replaced in about an hour.The only thing I'm worried about now is whether this was a 1 off thing or if this will become an annual problem. Which leads me to the reason behind 4 stars and not 5 and that would be because they've changed they're 5 year warranty to a lifetime warranty and explicitly state that the old 5 year warranties aren't being upgraded to lifetime. So if these batteries do indeed only last 1 year or so I'll be pretty screwed once my warranty runs out. I'll update this review if/when my battery fails again.EDIT: 2 years later and battery is still okay
D. S.
D. S.
12:38 04 Jun 22
Carlos conducted the replacement in such a timely and careful manner. The customer service was also forthcoming and communicative throughout.
Yenyen P
Yenyen P
01:21 04 Jun 22
Green Bean is a lifesaver! I spoke with two different sales reps, Madison and Jawad, and they explained how the battery replacement process would work clearly and thoroughly. The battery installer, Carlos, was at my home the next day and took less than an hour from start to finish (including a test drive). Now my Prius runs like new again, all for less than half the cost of what the dealership quoted!! I cannot recommend this place highly enough.
Collin Brown
Collin Brown
18:02 02 Jun 22
Installation of the battery was done quickly and efficiently. Ali was courteous, knowledgeable and very efficient! He called and was actually early. He assured me that the company stands by their warranty. I hope so!
M J S
M J S
15:42 01 Jun 22
I could not have hoped for a better experience. After reaching out to Green Bean Battery inquiring about the warranty, the not only provided me my original invoice (which I no longer had a copy of) but they also provided step by step instructions on how get the codes run so I could meet the warranty guidelines. They could not have made this process simpler.What really impressed me though was the Tyler, who came to replace my battery. Tyler was just amazing and really knowledgeable. He went out of his way to accommodate my schedule and circumstances and patiently answered all of my questions. I get super excited about batteries and work with renewable energy so you can imagine that I had more then a few. Tyler also took the time to show me the different components of the hybrid’s battery system. He then tested my standard battery just to make sure there was no problem there. Because of people like Tyler, I will absolutely purchase another battery through Green bean Battery.
Robert Gudea
Robert Gudea
23:42 31 May 22
I am glad I chose Green Bean Battery to replace my 2007 Prius hybrid battery. I added the $50 Warranty in order to be guaranteed battery replacement for the life of my car. The battery that was installed is working well since it was replaced on 5/16/22. Caleb was my tech. He arrived on time and finished the job within one hour. Also, it was completed in the parking lot of my workplace, which was very convenient for me. He was personable and answered all of my questions. He. encouraged me to watch him work on the car, if I wanted to. I have no complaints and would recommend Green Bean Battery to others.
Karen Pockrandt-Rupp
Karen Pockrandt-Rupp
20:10 30 May 22
Jeff Orphan was amazing! Called beforehand and actually got to me 2 days early! On time and VERY professional. With a lifetime warranty you can't beat Green Bean!
Custom Paint Works
Custom Paint Works
13:34 29 May 22
I went to my dealership and they quoted me a huge price. I did some research and contacted green bean and they had Anthony out in a few hours. Anthony got straight to work and installed the battery in no time at all. The cost to me was less than half what I was quoted at the dealership. I'm so happy with my service!
chris adams
chris adams
21:36 27 May 22
Green Battery was very efficient and personable from the customer service representative on the telephone to the installer known as Kenny. I would give my full recommendation and if needed would use them again.
Allan Hardin
Allan Hardin
16:43 27 May 22
I was blown away at how easy and efficient it was to schedule Having a new battery installed… Josh was great, did a wonderful job and great customer service. I would definitely recommend green bean to anyone looking for a refurbished battery for their Prius
Mica Akullian
Mica Akullian
16:23 27 May 22
Excellent, prompt service. Very qualified and friendly! Definitely recommend
Alfonso Gonzalez
Alfonso Gonzalez
20:27 26 May 22
Nick Brown
Nick Brown
19:21 26 May 22
Jacob he was nice and I really appreciate him the way he did
Kiros Gerezgiher
Kiros Gerezgiher
17:49 26 May 22
Prius runs like new one. Service great on time and really nice guy. Charlie Strivers. And price so reasonable. Thanks
audrey hunt
audrey hunt
21:33 24 May 22
I drove from KY to NM with >150K miles on my Prius. As we were getting to the mountains, I began to notice my battery discharging quickly and recharging slowly. I contacted Green Bean on December 26th at 7:00 am MT. I was immediately put in contact with a human representative. All my questions were answered within the next 2 hours, and we scheduled the maintenance for the 29th. The tech who worked on my car, Charlie, contacted me later that day and asked if we could move the maintenance up to the next day to plan ahead for weather conditions. He drove from the Denver area to my Airbnb near a ski resort 15 miles from the nearest town the next day. He kept in communication with me as he traveled. He arrived exactly on time and let me hang out with him as he changed the battery. He answered all of my questions and educated me on the process and on Prius maintenance. He answered my texts with a solution the next day when I had a warning light after the installation. I drove it the 1300 miles home without issue. The process could not have been smoother or more convenient.Edit: Five months and ~15,000 miles later, and the battery is working wonderfully. Now that it has warmed up, my 2009 Prius consistently gets 48-52 mpg, up from 42-46 before the battery was changed.
Isaiah Wiles
Isaiah Wiles
11:40 24 May 22
Kenny was great! Gave me helpful advice for my car and warranty. So fast too! Done in less than 30 minutes.
asthmatic me
asthmatic me
00:08 24 May 22
After seriously weighing different options, we went with Green Bean. Our installer, Tony called and said he could take us about 2 hours early. When he showed up I could tell this gentleman really knew his stuff. I hit him with some pretty tough questions as I had done a fair amount of research into hybrid battery replacement. He answered my questions, even the toughest ones, to my satisfaction. He was friendly, engaging, and very professional. He completed the job in under an hour, and that includes me probably talking too much to him! Great experience from start to finish, would highly recommend without hesitation. Our Prius works great now. Thanks Green Bean, your future looks bright.
Goodthought
Goodthought
17:16 22 May 22
Excellent and fast service, len is the best
Felipe Matias
Felipe Matias
00:09 22 May 22
Kenny did my instillation and was prompt and courteous. We did the test drive and everything works as it should. Very happy so far.
Ron B
Ron B
05:49 21 May 22
Excellent service and price. Highly recommend.
john taylor
john taylor
18:35 19 May 22
Jose Gonzalez
Jose Gonzalez
02:47 19 May 22
GreenBean has been great to work with. Fast install, fast issue resolution. Get the lifetime warranty. It is beyond worth it to always know you’ll have a working battery for the life of the vehicle. Bradley was super knowledgeable and communicative and did a great job.
Shawn Gardner
Shawn Gardner
13:18 16 May 22
Such a great company! Way more affordable and came straight to my home and their installer Josh Atkinson installed and made sure the codes all reset and was fined in about hour!
William Hicks
William Hicks
21:05 15 May 22
Got batteries replaced at home through Green bean mobile service. Sione from Green bean did a great job in replacing my Camry hybrid batteries swiftly and resetting my hybrid codes.
pankaj sharma
pankaj sharma
22:11 14 May 22
Yesterday, May 12,2022 I contacted Green Bean Battery for my 2007 Toyota Camry Hybrid car.Sales representative Jose from start to finish explained everything I need to know about the hybrid battery installment process and then quickly arranged the time and scheduled an appointment on the same day. Afterwards installer Favio replaced the old battery and then we took a test drive.My car is running well now.Both Jose and Fabio had done a great customer service.They were helpful, kind and professional.I would gladly recommend Green Bean Battery.Thank you so much!
Hamit bayşi
Hamit bayşi
00:57 14 May 22
Myrdale was very professional and showed me everything he was doing. I'm a tech also so it was great to see someone that really takes pride in his work. My Lexus is performing exceptional now that the battery was replaced. My gas mileage went up instantly. I did get the lifetime warranty as this was a no brainer because we do plan on keeping the car for quite some time. I did a lot of research before the purchase and would highly recommend Green bean battery.Duke
Tim Walker
Tim Walker
20:46 13 May 22
My installer, Josh, had great communication, and was fast, efficient, and friendly. In the month since the installation my Camry Hybrid has been working great.
David Spencer
David Spencer
14:32 13 May 22
Our experience with Green Bean was great! The person on the phone was kind and efficient. Kenny was knowledgeable and friendly. I will tell anyone I know with a Prius about Green Bean!
fred baer
fred baer
21:00 12 May 22
I thought Kenny did a great job looking forward to getting another better for my 2013 in the future
Ted Williams
Ted Williams
00:49 12 May 22
The whole process was so easy. We have a 2004 Prius w/200k miles and the original hybrid battery. Charlie was amazing, very thorough, friendly and respectful of our time and belongings.HIGHLY RECOMMEND!!
Lara S
Lara S
18:28 11 May 22
Silvia was a Super Woman, answered all my questions and told me everything I needed to know,.about warranty, service, etc. Scheduled, a Today app't, which I would never, have dreamed, was possible.Kenny, Mr. Mechanic was earlier, than scheduled time, and called from 30 min. away. He went straight to work, was effientand explained what he would do and had my car running in no time.I recommend Green Battery to all hybrid car owners and others, too.
Barbara Lambert
Barbara Lambert
09:12 11 May 22
Zaza Berishvili
Zaza Berishvili
23:54 10 May 22
Great service from Anthony Devito. I am looking forward to getting another 220,000 miles out of 2008 Prius. So far this has been a great experience. My Hybrid battery failed after 5 months. The Next Day I had a new one installed. I'm getting 50 MPG. Great service Great Company. The service tech was a prompt and professional.
Scott Moss
Scott Moss
11:36 10 May 22
I just got a Green Bean battery installed. Charlie did amazing and was quick. I found out about Green Bean only a few days ago. From the start I have felt taken care of. Thank you so much! I will gladly recommend you to anyone who needs help!
Gair Paul
Gair Paul
18:59 08 May 22
Its the first review for this company. So far an excellent service. I was assisted by Dawn in my first call and this call was enough to make the desition to choose Green Bean Battery. She was clear and gave me a perfect guide about all the process. In less than 24 h, Anthony was at my door and in 45 minutes the new battery was instaled. He was very professional and answer all my doubtsI'll follow up on the car performance and update the review. Uptoday 5 stars
Ygber Gonzalez
Ygber Gonzalez
23:37 07 May 22
There's a good reason Green Bean Battery gets so many 5-star reviews. Excellent same day service, great pricing, a mere $50 gets you a lifetime warranty on your replacement battery, and they come to you. Charlie, the tech who serviced my '07 Prius was a pleasure to work with, answered my numerous questions, and offered an excellent education on both the hybrid and 12V batteries. Really an excellent service I cannot recommend highly enough.
Travis Whitsel
Travis Whitsel
03:21 07 May 22
Bradley came back out to investigate a glitch that turned out to not even be the battery itself. They are so nice to not send me right back to the shop, and Bradley had the expertise to locate the issue. The owner even called to reassure that I understood the situation, and I'm back on the road with an easy fix!!
Patrick H
Patrick H
20:59 06 May 22
Adam was a great help and was very knowledgeable about the process. I would highly recommend his work and Green Bean Battery as a service provider, they do excellent work.
Colby Sutherland
Colby Sutherland
20:16 06 May 22
I am so very pleased with Green Bean service. From the first telephone call through the installation everyone was very professional. The ease of ordering was great. Kenny the installation technician was prompt and professional. Thanks so much Green Bean!
Glenda Grabert
Glenda Grabert
01:06 06 May 22
Tyler from Green Bean Battery did an excellent job in replacing our battery. He was very thorough and professional. Thanks so much!
Edward Stuart Jr
Edward Stuart Jr
17:15 05 May 22
Bradley was great! Knowledgeable and very helpful!! Answered my questions and fixed me right up.
Patrick Haney
Patrick Haney
21:38 04 May 22
Called on a Tuesday and did have to wait until Sunday, but Jonathan was done within 30 minutes and did an amazing job! Before the swap I did have red triangle and only got 38 mpg on a good day. Now I’m averaging 45-47 mpg, and car runs flawlessly! Definitely give these guys a shot! Their reconditioning process is legit!!
Eduardo Navarro
Eduardo Navarro
20:33 04 May 22
This was a great experience from start to finish. Less than 48 hours from getting a quote from a very professional, LIVE person, my beloved 1st Gen Prius was back and better than ever! Everyone I spoke and interacted with was helpful, kind, and knew what they were doing and it showed. My installer, Eugene, was fast, efficient, and very professional. Highly recommend this company for their quality service and products. If you have a hybrid, look no further for service on your battery.
Erik Boggs
Erik Boggs
20:06 04 May 22
Dawn went above and beyond to get us help in replacing a battery on a customer vehicle of ours after the original company we contacted stood us up for two different appointments. Highly recommend Green Bean Battery! Knowledgeable and quick! They really helped us out in time of need!
eric murders
eric murders
18:04 04 May 22
We needed a battery for our 2007 Toyota Camry hybrid and was quoted $6500.00 at Toyota in Fort Walton Beach, Florida. I found Green Bean Battery on Google and after reading some of the reviews I reached out to them and was given a quote of $1774.00 + tax. I am so grateful that I found them because not only was the price amazing, the customer service was too! Madison was so fast, kind, efficient, and knowledgeable during the call. The down payment and online contract process was so easy I did it while still on the phone with him. They came out within 2 days! Bradley was our installer and he was wonderful! Service was fast, he was so nice and it was finished within an hour. This experience was so easy and hassle free! I feel a peace of mind knowing that they provide free service if there’s any problems with the lifetime warranty with unlimited miles we purchased for just $50.00. Thank you Madison, Bradley and Green Bean!!!
Melissa Saporito
Melissa Saporito
15:31 04 May 22
Great service and the battery install feels like new. An installer named Sione came out for the install in my Prius and wrapped it up in my driveway in just an hour or two. He was professional, considerate, and test drove the car to ensure everything was resolved. I was very happy with the product and the service all around.
Tyler M
Tyler M
22:11 03 May 22
Andrew Olmstead, did a great job installing my hybrid battery. I’m a time efficient way! Friendly and knowledgeable!
michael willis jr
michael willis jr
21:36 02 May 22
If you are looking for an affordable company to change your hybrid battery, Green Bean is the place. They have financing options for you and customer service is amazing. They get you someone out there the same day you call addressing your concerns. Also most places do not carry lifetime warranty on hybrid batteries, but Green Bean does and for an affordable cost. Kenny was my service mechanic and he was amazing! He took care of everything and squared me away. It took less then an hour and he was done and even test driving my car and to add on top of that my car runs better then it ever has. Kenny had such wonderful customer service as well, he talked to you through the whole process and made sure you understood what was going on. I will forever use and recommend Green Bean. The are an amazing company.
Rochelle Statts
Rochelle Statts
21:21 02 May 22
The battery on my 2007 Camry needed replaced and I found Green Bean Battery on-line. They were easy to work with and came out to the house within a day . Charlie was great to work with. He called when he was on his way and arrived as scheduled. I appreciate all that he did and would recommend him. Nancy
Nancy Quinata
Nancy Quinata
15:47 02 May 22
I am very happy with the reconditioned battery from Green Bean Battery. Charlie performed the install. He did a great job and too time to explain each step of the process.
Sam Hendrix
Sam Hendrix
02:13 02 May 22
Jacob was amazing to work with! Super friendly and courteous, efficient and full of knowledge. He really treated my car like it was his own. Thanks Green Bean!!
Laundry Superstunnah
Laundry Superstunnah
19:00 30 Apr 22
Tyler was very professional and courteous when he came to change the car battery. He showed himself to be knowledgeable when we asked some questions and provided some additional advice for future possible car problems. He was friendly, worked quickly and arrived at the expected time. A very pleasant experience.
Manuela Chong
Manuela Chong
16:56 30 Apr 22
Technician Charlie came out to my Dads house and he was super friendly and knowledgeable. I would recommend his work to anyone. Thank you so much. Tino Javier
Jasmine J Pina
Jasmine J Pina
15:29 30 Apr 22
My Prius hybrid battery decided to malfunction this week and after calling shops and dealers in my area only to find out no auto shop will touch hybrid batteries, and that the dealership wanted $4k to replace the battery, I was feeling pretty stressed out about how much it would cost to get my car back to running. The last thing I wanted was to have to look for a new car in this economic climate. Green bean is amazing and saved me so much money and stress and got my car back up and running. The service technician was friendly and very patient, I can’t recommend this company enough for anyone who needs a hybrid battery replacement.
Emma Milledge
Emma Milledge
22:06 29 Apr 22
I’m extremely happy with the service and the outcome of replacement of my battery. It feels like a new vehicle!!! Josh Atkinson did an awesome job, was friendly, and he was fast!
Joshua Pickrell
Joshua Pickrell
17:49 29 Apr 22
Kenny was very knowledgeable and was able to answer all my questions. He was very professional and had the battery replaced within about 30 minutes. Everything was reinstalled and put back together correctly. I would highly recommend Green Bean batteries!
Lee Francis
Lee Francis
16:32 29 Apr 22
A surprisingly enjoyable experience start to finish. Phone customer service was excellent, with zero wait to talk to a real human! Technician Roman was not only early but called to ask if this would be ok, extremely communicative and friendly, and the job was done in an hour. Never ever get this done at a dealer!
Gregory Kanter
Gregory Kanter
19:52 26 Apr 22
From the start the service was quick and friendly. Jose quoted the replacement quickly and had and appointment set up that worked around my schedule. The technician Anthony was friendly and very knowledgeable. The install was performed in a timely manner. I won't hesitate to call again when in need. Thank you Green Bean Battery!
ANGEL MORALES
ANGEL MORALES
18:25 26 Apr 22
From my phone call to Green Bean battery to schedule the install, & having the install done the Next day, the whole process was seamless.Thank you Green Bean Battery & Narindra(installer, great guy) for installing the replacement Hybrid pack in my 2007 Toyota Camry. My car has come back to life!I found Green Bean battery on the internet, searched further but couldn't beat Green beans price...and the $50 add-on for a lifetime warranty was a no brainer.My car's running great, no more hesitation while taking off.My gas mileage is up to 40 MPG, and that's combined city/highway driving! I'm very happy about that, it dropped to 28 MPG before replacing hybrid battery.The installer, Narindra was great,very polite and able to answer my questions, he did the job right in my driveway & took just under an hour.Can't say enough about Green Bean battery, thank you again!
Ray Matthews
Ray Matthews
09:19 26 Apr 22
Every aspect of battery replacement through Green Bean was amazing! So simple. The people were very nice. They kept me updated. Even reaching out an hour before expected arrival time to advise they would be here at expected time. Less than 40 minutes after arrival Carlos had my Prius C all put back together and had even completed test drive! Less than 1/2 the cost of our local Toyota dealer and now I have a lifetime warranty on this replacement battery!He made sure all codes were clear and didn't even mind me watching and asking questions.I will absolutely recommend Green Bean to anyone needing replacement hybrid batteries.
Candie Fuller
Candie Fuller
16:41 24 Apr 22
Tyler did a great job with the battery install. He was on time and knowledgeable. Battery is working fine so far.
Jared Powell
Jared Powell
02:13 24 Apr 22
Went well. Sine was super and did a great job.
Bruce Liston
Bruce Liston
20:26 23 Apr 22
Jeff Geoff was great and explained everything and worked to resolve a hybrid error that was not battery related. The new battery was just installed, so I will adjust review in a few weeks if needed.
Ron Griffin
Ron Griffin
19:43 23 Apr 22
Bradley was amazing! Excellent customer service! He worked hard and was very thorough! Great experience!
Ji Robinson
Ji Robinson
15:36 23 Apr 22
I had the BEST experience!! Silvia explained everything brilliantly and immediately got me on the calendar in less than 24 hours! The technician, Myrdale, was ABSOLUTELY AMAZING!!!!!!!!!!! This guy got to my vehicle at 6am!!!!!! WHO DOES THAT?! He was so kind and explained everything about the car, warranty and battery. He was just such a helpful professional. And my car is running perfectly. Couldn't have been a better experience! I 💚 Green Bean.
Wilhelmina Beatrice
Wilhelmina Beatrice
19:03 22 Apr 22
Jacob started the journey to install by giving me a brief call ahead of the scheduled time to make sure we were ready to go. Upon arriving he got straight to work while answering questions I had along the way. The replacement process was very efficient followed by a test drive that went great. A few weeks in now and my Tahoe is running like I remember it doing before and zero errors. Great work and I recommend the service to anyone with hybrid vehicle issues where the primary HEV battery is suspected.
R J
R J
00:34 22 Apr 22
My name is sacko i purchase a battery from green bean battery and they came over do the installation it was easy they got my car up running and great and I love it thank you for Green Bean Battery I appreciate it for your business again I will definitely recommend everyone to get Green Bean battery to everyone again Thank you green bean battery 💪💪👍👍
Mamadou Sacko
Mamadou Sacko
21:02 21 Apr 22
Green Bean Battery is a lifesaver! A quick, cost saving option to hybrid battery replacement! Dawn and Caleb were both incredible! Can’t recommend enough.
Tracey Carter
Tracey Carter
14:55 20 Apr 22
Just got my toyota prius hv battery replaced and this is the easiest company that I have ever worked with so far. Kudos to Carlos for the quick and convenient mobile installation.
The Green Bean Team took great care of my Prius. In fact, they charged $1000 less than the local hybrid specialist and even provide a 3 year warranty so I am very pleased. Gino came out and replaced the battery within an hour as promised. Very efficient, thorough, and so friendly. Thanks for the great service, Gino!
Laura R. Marshall
Laura R. Marshall
20:06 18 Apr 22
rylandjw
rylandjw
19:00 16 Apr 22
Thank you installer : Narindra !I set up my appointment using their online scheduler and paid online. This was the easiest major car repair I’ve ever done. Within minutes I received a phone call from the Greenbean to discuss what was going to happen when the installer arrived. And to my surprise they were actually able to change my appointment to that day rather than having to schedule out few daysThe installer Narindra called me a 1/2 hr for before he arrived and he arrived on time . He was very nice and knowledgeable. He even showed me a few items to check on my Prius . He checked all the codes when completed and took the car for a test drive . The install took an hour to complete and I am up and running . This has been a great experience and I am super impressed . I have a life time warranty on my battery and my Gen 2 Prius already has 160k on it to I am hoping for another 100k or more !Update the costumer service has been awesome . I had to have my battery replaced. Brett came out to replace my battery and in turn he helped my discover another electric issue with car that was causing it to throw a code. He took the time to explain the issue to me and I was able to get it to Toyota to resolve the issue . Thank you to Brett for taking the extra effort and providing excellent customer service !!!!
stgmusic1
stgmusic1
13:23 16 Apr 22
Starting with the sales person Dawn and then the installer Christian both were outstanding. They kept me up to date on what was happening and the time frame of doing the installation. I got the battery 3 weeks before I was initially was told. I highly recommend everyone I worked with and the green bean battery co overall
dennis flanagin
dennis flanagin
23:17 15 Apr 22
My installer Carlos was fast. He came in and put the battery in and less than 40 mins. We then went a on a test drive and the act seems to be better. I will keep scanning the car and update later on.
Matthew Chan
Matthew Chan
18:51 15 Apr 22
Charlie, a Green Bean tech out of Denver replaced both batteries in my 2007 Prius and was very friendly and informative. Excellent service! Highly Recommended.
Mike Scott
Mike Scott
14:45 14 Apr 22
Jacob came out on time and replaced the battery quickly, working in the snow flurry. Very professional, competent and courteous. I couldn’t have asked for a better experience.
Annette Cottrell
Annette Cottrell
01:07 13 Apr 22
ended up needing to replace my hybrid battery and saved probably $1k on the cost to fix with green bean. i scheduled an appointment about two weeks out since they were really busy but they called me when they got an opening to fix it the next day. gino came by and had everything up and running after about an hour and i haven’t had any issues since. thanks for the great service!
Van Anh Van-Dinh
Van Anh Van-Dinh
23:53 12 Apr 22
Charlie was on prompt, professional, and did great work.
John Stueve
John Stueve
14:29 12 Apr 22
It has been over a month since the Green Bean battery swap and so far so good. Although its not as good as brand-new, which for me was about 65 - 70 mpg on average, my mileage has improved significantly, up from 35 - 40 mpg and failing to about 55 - 60 mpg on average, which is what i was getting from the factory battery after about two years. The price difference in the Green Bean vs Toyota makes this a good value for me. The sales representatives were polite and informative over the phone. They were not pushy and allowed me the time that I needed to make my decision. The installation technician, Charlie was courteous and professional. He treated our car with care, especially the finicky interior components which are easy to damage. He wore gloves and wiped and cleaned the surfaces that he was working with. He completed the exchange as described. From what I could see, the battery was clean and appeared to be rebuilt correctly, no missing or loose screws or anything. There was a small unimportant cosmetic bend in the sheet metal safety cover, which Charlie repaired himself without me ever prompting or requesting. He changed the battery efficiently and engaged in friendly conversation while we test drove my car together. I was apprehensive with buying this service on-line but after working with Charlie I felt reassured and more confident.
Jonathen Green
Jonathen Green
15:39 11 Apr 22
Josh Atkinson came out and did a great job! Very professional and kept me updated on how long it would take him to get to my location and was very fast to finish the job. Overall, I'm very impressed and appreciative on the quality of service this company provides.
Noon Yes
Noon Yes
01:51 11 Apr 22
My granddaughter was 100 miles from home and I called green bean batteries and talked to Silvia and she was really helpful and had Brett drive many miles to my granddaughters car and replace the battery. My granddaughter said he was really nice and got her car fixed and sent her on her way. All this happened late on a Sunday afternoon. What a great place to do business with. Gary B
Wing Beat
Wing Beat
21:46 10 Apr 22
Caleb Pelletier showed up perfectly on time to my house to do the job. He was very knowledgeable and professional. He replaced the hybrid battery on my 2004 Prius. Then he cleared the codes, and took the car on a drive to make sure the battery was behaving properly. He even spent a decent amount of time offering suggestions for issues with my car that are not related to the hybrid battery.I am very impressed with the service and will be using Green Bean again in the future. Caleb if you’re seeing this, thank you so much! I am a very happy customer.
Rizwan Javed
Rizwan Javed
02:09 10 Apr 22
Madison (my rep) was so caring and understanding! Answered all my questions walked me through what the process would be, verified all that I needed and more! Thank you sweet Madison!!!Kenny N. (my tech) was absolutely awesome!! He was polite respectful and answered all of my questions! Made sure I understood what he was to do and was very knowledgeable in his job. He didn’t make me uncomfortable or make me feel dumb or silly and as a woman I feel that needs pointing out! Thank you Mr Kenny & crew!! ;)10 out of 10 on great associates and customer care ALL THE WAY AROUND!!! Great job Green Bean!!
Gina Tripp
Gina Tripp
21:27 09 Apr 22
Josh Atkinson did a fantastic job installing my replacement battery. He took great care in testing everything out once the battery was installed and answered all of my questions about the job.
Gregory Brown
Gregory Brown
16:10 09 Apr 22
Troy Flores
Troy Flores
03:13 09 Apr 22
Ordering process was pretty easy. I had a couple issues but was quickly fixed by on line staff. My installer Trevor called to verify my appointment and to tell me about his arrival time. During the install he was very knowledgeable and asked if I had any question or concerns. He was a pleasure to chat with and checked my car for codes and test drove it to make sure all was good with the finished job. I would greatly recommend any one that needs to replace their Hybrid battery to contact Green Bean.
Bill P.
Bill P.
22:59 08 Apr 22
Green Bean came out yesterday and replaced the battery in the wife's car and we have been driving it around all day and the mileage is back up to where it should be and no more warning lights. We are very happy so far and I highly recommend Green Bean battery!
john wagner
john wagner
16:13 08 Apr 22
Using Green Bean was a great decision, Bradley was on site early and was extremely professional. I highly recommend Green Bean to anyone considering having their High Voltage battery replaced. Great customer service throughout the entire process.
Paul Scarbary
Paul Scarbary
14:56 08 Apr 22
Talked to Madison at the front office, who addressed my hesitancy at committing to the Green Bean process.Very professional. Installer Len kept me aware of his progress to my house and showed up right on time. He answered all my questions and swapped out the battery in an hour. Car runs again fine. So far, so good. Thanks, guys.
Jim H.
Jim H.
00:30 08 Apr 22
THANK YOU!!! Your service was a total lifesaver! I found your company online and in less than 24 hours, my car was up and running. Your inclusive delivery plus installation package, with an optional lifetime warranty upgrade left me feeling blessed and highly favored.. You calmed my nerves and took away the stress......Tyler, my technician was prompt, diligent and professional. He's a keeper! Your customer service was A+ from start to finish Thanks again!!!!😁
telly richardson
telly richardson
13:06 07 Apr 22
Great service, friendly and knowledgeable technician (Josh Atkinson). We were really appreciative of the ability for them to travel to us for the repair!
cre8silverlinings
cre8silverlinings
17:27 06 Apr 22
Dona was really nice and very cooperative over the phone trying to help me get the best deal that I wanted! It’s very affordable considering the price of my battery pack for my car is expensive! She scheduled the appointment to come out to my house a little over 2 weeks but Jonathan, the mechanic, ended up coming about a week earlier than expected! And he was really cool and very helpful cause he was a customer before so he’s been in my shoes! The company is very helpful and I would definitely recommend whether you’re in a pinch for money or not!
Devin Laundra
Devin Laundra
20:22 05 Apr 22
Tyler, changed our hybrid battery in an hour and was very informative ,and polite.
john grier
john grier
02:56 04 Apr 22
Kenny did a rapid and prpfessional installation on my Cadollac Escalade Hybrid. I highly reccomend him as your installer.
Vincent Coiro
Vincent Coiro
19:52 03 Apr 22
Dawn was incredibly astute in getting plans on the go. She was caring and a pleasure to talk to.Carlos our installer was on time and very professional!!! Thank you for taking the time to visit Lemoore and take care of My Lady "Camry"😆
Their technician Tyler came out and went straight to work. He was extremely nice and professional. I definitely recommend this company to anyone needing to get their hybrid battery replaced.
Killian R. Dubourg
Killian R. Dubourg
17:19 01 Apr 22
Tyler was awesome to work with. Quick installation done with care and professionalism. Tyler even accommodated me when I was running behind because of traffic.
Sean Langston
Sean Langston
01:21 01 Apr 22
Matt was my technician, very professional, put my car trunk back in better shape than when it started. Would recommend him to anybody! A pleasure to work with!
Thomas Blosser
Thomas Blosser
19:15 31 Mar 22
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Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Warranty

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