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BELOW IS OUR PRIVACY POLICY

 

Privacy Policy

 

Protecting your private information is our priority. This statement of privacy applies to GreenBeanBattery.com, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all reference to Green Bean Battery include www.GreenBeanBattery.com and Green Bean Battery. The Green Bean Battery website is a hybrid battery replacement service site. By using the Green Bean Battery website, you consent to the data practices described in this statement. 

Collection of your Personal Information

In order to better provide you with products and services offered, Green Bean Battery may collect personally identifiable information, such as your:

  • First and Last name
  • Mailing Address 
  • Email Address
  • Phone Number

If you purchase Green Bean Battery’s products and services, we collect billing and credit card information. This information is used to compete the purchase transaction.

We do not collect any persona information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non personal information in the future.

Use of your Personal Information

Green Bean Battery collects and uses your personal information to operate and deliver the services you have requested. Green Bean Battery may also use your personally identifiable information to inform you of other products or services available from Green Bean Battery.

Sharing Information with Third Parties

Green Bean Battery does not sell, rent or lease its customer lists to third parties.

Green Bean Battery may share data with trusted partners to help perform statistical analysis, send out email or post mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Green Bean Battery, and the yare required to maintain the confidentially of your information.

We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us

Green Bean Battery may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the ethics of the law or comply with legal process served on Green Bean Battery or the site; (b) protect and defend the rights or property of Green Bean Battery; and/or (c) act under exigent circumstances to protect the personal safety of users of Green Bean Battery, or the public. 

Tracking User Behavior

Green Bean Battery may keep track of the websites an pages our users visit within Green Bean Battery, in order to determine what Green Bean Battery services are the most popular. This data is used to deliver customized content and advertising within Green Bean Battery to customers whose behavior indicates that they are interested in a particular subject area. 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Green Bean Battery. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Green Bean Battery website.

Security of you Personal Information 

Green Bean Battery secures your personal information from unauthorized access, use, or disclosure. Green Bean Battery uses the following methods for this purpose:

  • SSL Protocol 

When personal information is transmitted to other websites, it it protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and 
  • Direct any service providers to delete your personal information from the records. 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Green Bean Battery does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

Email Communications

From time to time, Green Bean Battery may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Green Bean Battery or click on a link therein.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted. 

Changes to this Statement

Green Bean Battery reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your; (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Green Bean Hybrid Battery Reviews
Overall great experience. Victoria was very helpful in setting up an appointment. Len showed up on time and quickly swapped out our old battery. Awesome, friendly service all around. Saved me thousands compared to what the dealership wanted to charge.Highly recommended!
Most patient and helpful team. Sylvia was very helpful with scheduling and answering any questions I had on the service. Zeeshan was quick with the installation and was very transparent with any work that was being done to the vehicle.
Kev
Kev
17:02 29 Jan 23
I had the Green Bean Battery installed in my Prius yesterday. Zeeshan was awesome! He was running late due to traffic but he sent me text updates throughout the day. He also responded promptly when I reached out. He was super friendly/pleasant and got the job done in under 1-hour. I haven't driven my car around town yet but last night it seemed to run smooth after installation when I parked it. The company also responded quickly to questions I had. In the sales department, I spoke to both Victoria and Dawn I believe...they were very helpful and answered all my questions. Great experience so far and I'll update my review in the future if ever needed.
Angela Pope
Angela Pope
16:19 29 Jan 23
Ali the installer was great, informative, and very professional. The whole process was pretty seamless. Silvia was also very good with setting the appointment. My car conked out on me on a Thursday, and they fit me in a day early. I used affirm and it was pretty helpful. Car runs great...very satisfied.
Patrick Walker
Patrick Walker
18:43 28 Jan 23
Jason drove out over 200 miles and took care of me Big Don. Diagnosing and installing the hybrid battery. Company very professional from the front office to the tech. Jason shared his in-depth knowledge about hybrids to this newby owner. Highly recommend.
WheatStalker
WheatStalker
14:31 28 Jan 23
Unbelievable/ the. Quick response from time of first call to battery installed- 2 hours on a Friday evening. .Kenny was kind, efficient…
Barbara Christensen
Barbara Christensen
04:03 28 Jan 23
These guys were great. Jason was 5 minutes early and they saved us $1000 over the Hickory Toyota Dealership. Very please
Dan Beatty
Dan Beatty
20:11 25 Jan 23
Couldn't have had a better experience than yesterday during replacement of our Prius battery. Kaleb was very professional and very informative while replacing the battery.As of now I would highly recommend Green Bean Services fpr prius owners. Time will tell and I will again write a review as I drive the vehicle and evaluate the battery.Again, Kaleb was a joy to have as a service technician.Thanks to Green Bean!!
Dale Brown
Dale Brown
16:43 25 Jan 23
I almost got rid of my 2004 Prius back in the summer of 2019 as the hybrid battery had failed. After much research and contemplation, I decided to give Green Bean Battery a try. It was so convenient and reasonably priced to get my car back on the road. Last November, the hybrid battery failed again at 3.5 years into my 5 year warranty. It took them about 10 days to be in my area again to replace the battery which was FREE of charge. So now my 255,000 mile Prius can continue on to 300K. So happy I made the decision to use Green Bean! Caleb did our latest installation and he was beyond words GREAT. Thank you so much!
Gloria TSG
Gloria TSG
23:59 24 Jan 23
Sione showed up early and promptly and d professionally removed my old core battery and installed the new one. Couldn't have been easier from my point of view. Looking forward to no car payments for years to come.
Dan Cox
Dan Cox
00:03 24 Jan 23
Absolutely among the best customer experiences I have had. The dealership recommended I use Green Bean, and am glad I followed that recommendation. My entire interaction with Green Bean was fantastic. Exactly as things should go: Clear, easy, responsive, kind, timely, personal touch, quality work, informative, stress free.
Michael Shoemaker
Michael Shoemaker
17:36 22 Jan 23
I had a very positive experience with the customer service at Green Bean! There was confusion with my mechanic's diagnostics regarding needing to replace my battery and Dawn from Green Bean went above and beyond to help me. I didn't end up needing a battery, but if I ever do...I will certainly work with this customer forward company 🙂
Megan Nordin
Megan Nordin
21:00 21 Jan 23
I had a refurbished battery installed last year and purchased the lifetime warranty. Green Bean battery was super on top of things!! Not only was the initial install EASY (they came to my house and installed it while the car was in my garage) but when I started having issues recently they contacted me literally within hours of sending my email to send a tech out! Saad (spelling??) came out and was super friendly and helpful! I have 100% confidence in these people to install and check on my battery. I love the fact that they are replacing cells and that my entire battery didn't end up in the landfill. So glad I purchased the lifetime warranty and so happy that they provide it at such an affordable cost.
krista cavender
krista cavender
18:59 21 Jan 23
Jessica and Kenny were both great in helping us out with our battery replacement. I highly recommend them when having your battery replaced.
Ross O'Keefe
Ross O'Keefe
17:53 20 Jan 23
Been using this service for a few years, absolutely would recommend to anyone who’s got a hybrid! Brett assisted my car today and did an amazing job all while training a new guy: friendly and knowledgeable. His trainee, Chi; was also friendly and looked eager to learn! Thanks guys!
Night Man
Night Man
16:30 20 Jan 23
Kenny and Jessica were very nice. They drove a long way to come to my place and replace my car battery. Kenny got my car up and running again. Thank you!
Michael Kamel
Michael Kamel
19:40 19 Jan 23
Saad was amazing, very professional respectfully and knowledgeable I would highly recommend using them very convenient and affordable thanks again Saad for such a great job.
Dennis Binder
Dennis Binder
21:49 17 Jan 23
Installed in 1 hour. $1000 less than the dealership with the same warranty. Thank you!!!!
Juan Hernandez
Juan Hernandez
20:52 17 Jan 23
So far so good! Austin got me an appointment within 3 hours on a Saturday, greatly exceeding my expectations. Caleb was personable and quick. The car is running fine. A good option for a 16 year old car.
Andy Hoskins
Andy Hoskins
14:26 17 Jan 23
Kenny was on time (actually early) and he let me know his estimated time of arrival. The service was fast, friendly, and efficient! All of this even though I asked a lot of questions about the swap process. K was finished in an hour, including the test drive.
Christian Cutler
Christian Cutler
20:03 16 Jan 23
A true hassle free warranty service on my '04 Prius hybrid battery. Jamie the warranty advisor was great and Zeeshan the install tech was on time and a real pro. Very highly recommended.
Greg Talbot
Greg Talbot
18:45 14 Jan 23
Called and Caleb came to my house with a new battery the next day. Still cant believe how convienient this was. Thanks Caleb, and thanks Green Bean👍
Michael McKinney
Michael McKinney
17:17 14 Jan 23
Thank you Green bean battery and Jason. Phenomenal service done in a timely fashion.
Greg Brown
Greg Brown
16:42 13 Jan 23
Luis came out and did some great work! Very fast and knowledgeable. 10/10
Tim S
Tim S
23:52 12 Jan 23
Devin did an absolutely amazing job! I can't thank him enough
C. Daniel Mobley
C. Daniel Mobley
20:01 10 Jan 23
SIONE WAS POLITE, INFORMATIVE AND WOULD BE THE TYPE OF INSTALLER THAT WOULD BE AN EXCELLENT TRAINER. 5 STAR ALL THE WAY.
main sail set
main sail set
19:31 08 Jan 23
Sharing my very positive experience with Green Bean Battery. Starting with sales person, Dawn, I was able to get all questions answered and the whole process flowed, all in one day. Sione, who installed my hybrid battery, was prompt and very professional, again answering all of my questions. I am so glad I made Green Bean Battery my choice!
Erin B Nielsen
Erin B Nielsen
00:55 07 Jan 23
Adam was on time, professional and very nice.He represented your company very well
Laura W
Laura W
23:55 06 Jan 23
Green bean battery is a great and honest company. My 2011 Prius battery went out and I was afraid to try them thinking they might scam me since I hadn’t heard company name Before…. But I was totally wrong they were here on time and changed battery out within 45 mins my Prius is like new now runs and drives great!!!
Adeena Ibrar
Adeena Ibrar
22:35 06 Jan 23
elvis Chris
elvis Chris
20:19 06 Jan 23
Adam was very punctual arriving at my house to install my Escalade hybrid battery. He completed the installation in a timely manner, was very kind and considerate, professional, helpful and thorough in answering all my questions. I will continue to always highly recommend Green Bean Battery. Outstanding job Adam! Thank you so much! Have a great day & have a Happy & safe New Year! : )Michelle A.
Michelle Anast
Michelle Anast
23:14 04 Jan 23
Kenny was the best! Sylvia was also very helpful! Thank you Green Bean!
Yoga in the Green Room
Yoga in the Green Room
22:31 04 Jan 23
Best service ever. Polite and knowledgeable. I enjoyed meeting Kenny
Don Ridgeway
Don Ridgeway
00:30 04 Jan 23
Devon did an awesome job. In and out in 30 mins, all details checked and test driven. Couldn’t have been better.
Greg Frana
Greg Frana
17:59 03 Jan 23
Just got a battery installed, Len was quick. Even checked the battery fan to see if it needs cleaning. I am quite pleased with Green Bean's work.
Luke
Luke
22:35 01 Jan 23
Olivia Senor
Olivia Senor
03:19 31 Dec 22
Jason was prompt, professional and did a great job in changing out my Prius battery. I recommend Green Bean when you get the dash lights of impending engine failure.
Michael Harwood
Michael Harwood
23:37 30 Dec 22
This was my second Green Bean battery purchase for my 2nd Prius. I was quite pleased with my first one, and went back for a second. I contacted Green Bean yesterday and they scheduled my installation for a week from yesterday, but called last night and moved me up to today. Jason installed my battery in my driveway. It took about 1 1/2 hours, and went flawlessly. I highly recommend Green Bean and Jason.
Anne Hunt
Anne Hunt
21:25 29 Dec 22
I can’t begin to tell you how happy I was with Green Bean. From an initial call to understand how the program works, to the outstanding follow-through every step of the way! I was blown away by Adam, our installer. So knowledgeable, nice and pleasant. On top of that he was sooo fast and efficient. He was in and out in less then an hour including a 12 minute test drive. If you need a new hybrid battery, do not visit a dealership. Instead, call Green Bean!
Gerard Ballweg
Gerard Ballweg
01:50 29 Dec 22
Devin
Troy Villarreal
Troy Villarreal
17:20 28 Dec 22
After several weeks of trying to find an alternative to going to the dealer I decided to try Green Bean. Making the appt was super simple, all the paperwork was easily done on my phone, the appointment time was clear, lots of reminders, and Adam showed up within 2 minutes of the appointed time. The work was done in about 90 minutes and it seems to all be working very well. About half the cost of the dealer and way more convenient.
Bret Humphries
Bret Humphries
13:10 19 Dec 22
Really appreciate my installer, Kenny, and sales rep, friendly, patiently and knowledgeable. Thanks green been and 3 years warranty!
Zijia Z
Zijia Z
23:21 17 Dec 22
Highly highly recommend Green Bean Battery for all your hybrid battery needs!! They have wonderful customer service that was extremely communicative with me, and Jason, the tech who came out to replace my car battery, was sweet enough to answer any and all questions I had. It has already been a week and my Prius is running almost like it’s brand new with better than normal gas mileage, and the warranty that comes with the battery puts my mind at ease in case anything happens in the future!
Eva Y
Eva Y
20:51 16 Dec 22
So far, everything has been really good. Originally when I ordered my hybrid battery online (2009 Hybrid Escalade), there was a glitch showing a lower price. Upon confirming it went back up to the actual price but they honored the lower price. The appointment was set up for the next day, and the technician (Sione) finished his prior appointment early and asked if I’d like him to come earlier. YES! For us sooner was better because we have a rental, so that was a huge help. Sione took good care of our vehicle while he was working on it, even though he had to work in the snow and ice. He pays attention to detail and explained everything to us and didn’t leave until all of our questions were answered.If you are hesitant because ordering online seems difficult, don’t be. The process was simple and they have a customer service rep call before everything is completed to confirm the order. And, if you’re in the service area, which appears to be most of the U.S. (I’m in Utah) they will have a technician come and do all of the work for you, including returning the core. I’m surprised at how easy it was, and the price of the battery + service + lifetime warranty was too good to pass up!
Devin was prompt, knowledgeable, and professional.
Gabriel Manasco
Gabriel Manasco
01:35 15 Dec 22
Caleb showed up and did a fabulous job. He was kind, explained everything to me and worked so efficiently. I was very impressed.
Dennis Strzyzewski
Dennis Strzyzewski
14:44 14 Dec 22
Len was friendly and punctual, their customer service is amazing, fast & easy experience.
steven o
steven o
10:10 14 Dec 22
Devin was very punctual, polite and professional. He got our Prius running in no time.
Junebug Howser
Junebug Howser
21:59 13 Dec 22
Outstanding experience with Josh replacing the battery on our 2008 Hybrid Lexus!! He came to our house and did the replacement in our garage. We have been driving for around a month now and our Lexus works great and there is a great warranty on the battery if there is a problem. Very professional and super nice people from our first phone call through installation--and at 1/3 the price the dealer quoted us!!
Carol Mabary
Carol Mabary
21:13 13 Dec 22
11 months later, edit: I still am delighted with the customer service from Green Bean, but I'm a bit disappointed in the quality of the batteries. Today I filed my second warranty claim, as the both of the first two installations Green Bean did to my 2007 prius have now failed in less than a year. Again, great customer service - prompt, helpful, quick - and the warranty has been honored, but the batteries have now failed twice :(I would gladly recommend Green Bean Battery to any prius or hybrid owner! Really personal customer service, knowledgable mechanic, transparency about info and rates. I chose the lifetime warranty, which was only $50 more. Everything was easy, fast, and stress-free.At first I had some concerns: would the battery be legit? would it last a long time? would the warranty cover enough possibilities? I received a recommendation from a friend, however, and reviews online seemed positive. I'm so glad I chose Green Bean! The woman, Syliva, who helped me on the phone was very helpful and prompt and answered all my questions, and it was Sunday night so I wasn't sure anyone would answer. She even remembered my name when I called back! An installation mechanic came out the very next day; he arrived a few minutes early and came right to my garage. I had to leave for work, so I was on a tight schedule; Caleb the mechanic was friendly, helpful, and so fast! He was great at communicating and really laid-back. I watched him work for a while, and he was happy to answer my questions and clearly knew a lot. It was about zero degrees outside (January in Wisconsin!) but Caleb didn't let that affect his work speed - or cheerful attitude!It's hard for me to think of a way this could have been better or easier. If you're on the fence, I'd recommend it - and I'd recommend calling them if you have questions, they're super helpful. Thank you so much, Caleb and Green Bean Battery!
Ami Eckard-Lee
Ami Eckard-Lee
22:46 12 Dec 22
Simone, my tech was 25 minutes early, gave me the complete rundown of what was going to happen, with an estimated time of completion. He didn’t miss the mark on any of it!! Give that man a bonus!
John Kevin Pratt
John Kevin Pratt
23:00 10 Dec 22
I found out on Friday around 2:30 in the afternoon and I needed a new hybrid battery for my 2012 Prius V. I was quoted over $5000 from the shop I go to, so I frantically started searching the Internet for an alternative. After finding several, I decided on Green Bean after seeing the price, free installation, and a lifetime warranty at a nominal fee. They were able to give me my first request of 10 AM the following day, Saturday. Carlos was prompt, knowledgeable, and efficient. He was very friendly too! I would recommend this company to anybody needing a hybrid battery for the car! I was able to replace my battery for almost 1/3 the cost!
Jim Leong
Jim Leong
22:28 10 Dec 22
Neal came out to install the hybrid battery, answered my questions, was very professional, and showed me the before and after diagnostics of the battery on his display. He took me on the test drive and everything checked out right the first time. I purchased the replacement battery for my 2014 Camry with the lifetime warranty. The battery should outlast the car. I paid half the price of a new dealership battery, which only came with a 1 year warranty. I am very satisfied with the excellent service. I am also thankful for Dawn, my first point of contact. She also took the time to answer all of my questions. She eased my concerns. The present mileage is approximately 265,000 miles. I replaced the hybrid battery on my 2007 Camry hybrid at 289,000 miles with a dealership new battery. It finally went to the salvage yard at 422,000 miles. My goal with the 2014 is 400,000 miles.
Bruce Wright
Bruce Wright
22:09 09 Dec 22
Excellent service, called and installed on my 2009 Prius the next day in an hour. Paid $2000 instead of $3500 at the dealership. Highly recommend Green Bean battery.
Michael C.
Michael C.
17:34 09 Dec 22
Excellent Service from start to finish. The installer was on time and professional. The install took about an hour and they came out quickly to my home. The follow up was excellent. I can highly recommend there service from my experience. My wife loved her Prius and now she has it back running good as new. Thanks for a job well done.
Great service, quick, efficient, car runs great! Thanks Adam and Green Bean Battery!
Michele Zimbric
Michele Zimbric
18:33 08 Dec 22
Devin was punctual and made the replacement a breeze 👍
Elliot
Elliot
17:46 08 Dec 22
I had a GREAT experience with Kenny and Barbra. Kenny worked on my car, there were some hick-ups, but he made sure that my car worked perfectly before leaving the site. I’ve already recommended this company to friends. This company is 10 out of 10. If your hesitating to use this company, don’t! And the life time warranty package for $125, is a great deal. You will not be disappointed.
lezlee durre
lezlee durre
10:57 08 Dec 22
Have to admit, I was somewhat skeptical about this service being that the cost was less than half of what our dealership wanted, but Matt just left and had it replaced and running in less than an hour! Awesome!
Shannon Bryant
Shannon Bryant
21:20 07 Dec 22
"Update 12/07/22 Replacement Battery still going strong after 4 years. Great stuff !! Red triangle of death" on my 07 Prius w 140k made my heart drop to my shoes. After trying other recommended remedies, I called Tim at GBean. Tim explained what was happening in clear and understandable terms. Tony came on a Sunday morning and had the battery switched out in an hour. Made a bad situation much better. $$ are much more reasonable than dealers plus 5 yr no quibble warranty. Prius runs like new. Great outfit !
Jack Wolf
Jack Wolf
19:06 07 Dec 22
It's only been two days since install but everything works as it should. Caleb showed up on time and was very quick and professional. Time will tell how the battery, and follow up care will be provided if needed.
Jeff M
Jeff M
16:08 06 Dec 22
Could not ask for a better 2nd round of service with Green Bean! We had the original reconditioned battery installed back in 2019 and started to see similar symptoms of the traction battery failure crop up this November. Had the usual trouble codes and called the Green Bean warranty Department and sent the scan pictures they needed. Ricardo got immediate approval to replace the battery under warranty and had Jonathan scheduled the next day for the replacement. Once again, a fast and easy service for this 250K mile - '05 Prius. Thanks!
John Hart
John Hart
23:33 04 Dec 22
Jonathan was the installer I’ve ever hadRecardo was very helpful too
Hasan Nayef
Hasan Nayef
20:16 04 Dec 22
This is my 1st time using Green Bean Battery and all i can say is OUTSTANDING service,super fast and on point, communication level and interaction with the company members simply professional and very pleasant.Kenny turned out to be an AWESOME human being!!! and a really good professional.I am very grateful to both Kenny and his wife for the service and human interaction that they have provided.I'm simply impressed and would recommend this company to anyone and if possible get Kenny to change your battery😎
Leo Rusu
Leo Rusu
20:37 03 Dec 22
The installer sione was very straight forward. Instantly noticed a difference in 🔋 thank u green bean
josh kinn
josh kinn
16:09 02 Dec 22
Great customer service. Austin was quick to follow up and respond. I felt really confident with Green Bean and am really happy that I chose to get this battery!
Elizabeth Witter
Elizabeth Witter
17:58 30 Nov 22
Ronnie Ward
Ronnie Ward
22:01 28 Nov 22
I called to discuss the options and Austin was very friendly and helpful answering all my questions. He took all the information to order a replacement for my 2008 Prius and was able to schedule Logan the installer to replace the battery at my regular service shop where I had the car towed once the dashboard lights lit up like a Christmas tree. The work was done professionally and even my service manager at my regular shop commented on how nice and professional Logan was in his attitude and workmanship. From the time place the initial call to the time the work was completed it was less than two hours. I would highly recommend them for anyone else needing a hybrid battery replacement.
Glenn Schulke
Glenn Schulke
21:36 28 Nov 22
Kaleb is a wonderful service installer from Michigan. He also drives a Prius!! Skillfully removing all bolts and pieces he did a wonderful job replacing my battery and the car works like new!! Thank you Kaleb and best of luck in all your future job adventures!! Maybe we will see you down the road!! Many blessings my friend!! Oops almost forgot to also include Silvia who was outstanding as reception person in office coordinating calls and installers in the field!! She was clear, concise and professional! Go team Prius!!!
Ubergirl Barbara
Ubergirl Barbara
16:55 28 Nov 22
Just got the battery installed, so I can’t speak to the quality or warranty at this point. However Green Bean’s service with Dawn over the phone and Sione who came to install the battery was top notch. Everyone at the company was friendly, informative, and quick to respond. Called in and the next day Sione was on time at my home and my vehicle was running within the hour.
Scott braithwaite
Scott braithwaite
20:59 27 Nov 22
Neal arrived early and texted me well in advance. Working with Neal was a decidedly pleasant and his communication style is clear. He checked and double checked every step to ensure everything was in good order before handing my vehicle back to me. Including his test drive of 10 miles round trip the entire replacement of my 2020 Prius II hybrid battery took Neal less than 90 minutes! My Green Bean hybrid battery replacement was very cost effective (Toyota 5,900 Neal and Green Bean 2001 including taxes and lifetime warranty with right of first transfer if I sell my car. Unbelievable value!
Thomas Cahill
Thomas Cahill
17:51 26 Nov 22
My experience with Green Bean Battery was stellar. When I called in with questions and concerns, AUSTIN helped me with every query without any hesitation—no matter how many times I called! He was always pleasant and courteous while maintaining the utmost professionalism.When it came to my appointment, I was surprised at how soon an appointment was available, I could really have had a technician visit the following day if I needed. That was very reassuring.When the actual day came for my appointment, DEVIN (my assigned technician), reached out to me and advised that he was on his way for the assigned time. He was able to get to me early and called to confirm that it would be okay because he didn’t want to inconvenience me. I appreciated that a lot. Devin got there at the estimated time and was very polite, professional, and he worked quickly. When he encountered an unexpected challenge in the repair his resourcefulness saved the day and everything was resolved without incident.I could not have asked for a better overall experience with Green Bean Battery. With great staff like Austin and Devin, and an excellent product, Green Bean Battery is a great choice for anyone going through the stress of replacing their hybrid battery.
Hanif L
Hanif L
20:47 25 Nov 22
Tech ( I believe his name was Bret) called on time and arrived on time. The work was preformed quickly and he checked for faults and test drove the car. So far so good. Even checked the tire pressure and filled several tires with air. Good job.
Art Cohen
Art Cohen
14:40 25 Nov 22
I had a terrific experience with Green Bean Battery!!! Not only did they have the best prices but Austin made booking my appt super easy and Tony showed up, installed my battery, and answered all the questions I had. There was absolutely no hassle. If you are looking for a hybrid battery this is the place to go!!!!
Niki Tyler
Niki Tyler
03:30 24 Nov 22
Cheap, fast, and friendly service!
Brandon Christie
Brandon Christie
03:07 23 Nov 22
I am so very pleased with Green Bean service. From the first telephone call through the installation everyone was very professional. The ease of ordering was great. Kenny the installation technician was prompt and professional. Thanks so much Green Bean!
Glenda Grabert
Glenda Grabert
18:16 21 Nov 22
Cool dude great service! On time and done a wonderful job! 5 stars alll day Devin
Brittany sticher
Brittany sticher
17:46 18 Nov 22
I bought my 2012 Prius C hybrid car secondhand and was already at 180k miles and it was time for an electric battery change. I called/scheduled for an appointment at 6pm on a Tuesday night and Jose reached back to me via phone call minutes later I applied for service online… (I thought it was a spam call) but he followed up with a text AND email so I called back and was able to schedule an appointment right away. Jose scheduled me for Sunday morning but was able to get parts ready for me two business days after.Len, who serviced my car was able to come Thursday morning and replaced my battery in less than an hour. We test drove it and my battery is good to go!Super excellent service and trustworthy people. I definitely recommend this company and I plan on doing a follow up review after a few months of running the replacement hybrid battery they put in my car 🚗
Alyssa Hernandez
Alyssa Hernandez
21:38 17 Nov 22
Green Bean Saved My CarThis review is for a replacement battery and installation for a 2007 Toyota Hybrid Camry. This was the first car we bought brand new, but the hybrid battery gave out. We wasted no time in finding a solution and headed straight to Toyota for a replacement. When we learned that a replacement battery costs greater than $7,000 we almost gave up hope on the car. We looked online for some saving grace and it came to us when we found Green Bean. Just like you, we relied on Google reviews and made the decision to go with the replacement. We placed the order and a serviceman came the next day. The installation took about an hour and a half and the car is back to itself, dependable.This is a real review and Green Bean really saved my car. A big shoutout to Brett who installed the battery for us. Thank you so much!
Vincent KS Berry, CPA
Vincent KS Berry, CPA
15:30 16 Nov 22
Done in the blink of an eye. Kenny was a delight. And he brought puppies!
Henry Owings
Henry Owings
12:31 14 Nov 22
Highly recommend going with Green Bean Battery for their hybrid batteries especially with their lifetime warranty. Our 2007 Prius battery got the P0A80 check engine code which means the hybrid battery needs to be replaced. We browsed online for options and Green Bean stood out because they offer a lifetime warranty upgrade while the competition offered 1 or 2 years warranty and was more expensive. We decided to go for it and filled out the online form and requested an appointment. In less than an hour, Austin from Green Bean called back to finalize the details and appointment. We were able to book an appointment for the next day which is very convenient. The next day our installer Johnathan Disano arrived on time. He was very friendly, honest and worked very efficiently. He disassembled the interior quickly, removed and installed the battery and started testing the vehicle then put everything back when it was all good. He had his dog with him and we were able to take a photo of Rogan with our new Green Bean Battery. We will have to see the longevity of the new battery however because of the lifetime warranty, we won't be as worried and have the confidence that if anything goes wrong with the battery, Green Bean will take care of it and replace it. So if you're deciding if you should go with Green Bean, go for it. The whole process was very smooth and you'll be back on the road in no time.
VMA 8
VMA 8
21:04 12 Nov 22
I literally just finished having a great experience with green bean a few minutes ago. The tech, Len, was great: He got here ahead of schedule and replaced the battery and cleared the code in less than an hour. Super chill and friendly guy. Big thanks to sales manager Madison Clore and sales rep Austin who answered a ton of my initial questions. 5/5, great experience, fair price, would repeat. I hope I don’t have to, but I know who I’ll call if I do 🙂
Bill Burman
Bill Burman
22:22 11 Nov 22
Jonathan Ortiz replaced our battery pack and did a great job it was installed in about an hour and was careful with the car …. I wouldn’t hesitate to recommend / use them again
James DiEugenio
James DiEugenio
18:25 11 Nov 22
Had a great experience! Devin was very efficient and knowledgeable!!! Thanks Devon& Green Bean!!
Lori Sears
Lori Sears
17:15 11 Nov 22
This was the best decision I made and such a helpful team with knowledge and experience. Way better then taking to a dealer or mechanic. Thank you Green Bean!!!
Ivy Stone
Ivy Stone
16:09 11 Nov 22
Green Bean Battery was an excellent choice for my situation! Having an older car on its last legs is stressful, but Green Bean and Austin did a wonderful job scheduling service for the hybrid battery replacement. Ethan, the installer, was super efficient, and my car has new life! I am very happy with the service I received, and would definitely recommend Green Bean Battery.
Stephen Jennings
Stephen Jennings
02:00 11 Nov 22
Was having trouble finding a place to replace my hybrid battery without going back to the dealership which the cost was triple there vs Greenbean! Kenny arrived and got the job done in less than a hour! Oh and did I mention Albert set us up with the appointment at noon and by 7 pm same day my battery was replaced! Great service knowledgeable staff! Thanks for your services today!
brook willoughby
brook willoughby
02:53 10 Nov 22
I recently had a battery replaced by Jason at Green Bean Battery and he was very professional and answered any questions that I had. Dawn was the sales rep that I spoke with and she also was very accommodating during the sales process, willing to answer all of the questions that I had. The replacement was quick and service was excellent. I highly recommend.
Zach Porter
Zach Porter
22:18 05 Nov 22
We had our Gen 2 Prius battery replaced after months of horrible gas mileage and eventually receiving the red triangle of death for our hybrid battery. It was a super simple process: I filled out an appt request online and the GB folks called the next day to confirm. Josh came out the day after and the whole process took less than an hour! We are now getting 50+ mpg again, even at 65 mph and faster. I know our city mpg will be even better. If you are in Denver and need to replace your hybrid battery, I would highly recommend working with Josh and the Green Bean team!
Koda Stokes
Koda Stokes
14:38 04 Nov 22
Amazing service. I love my car and am all for recycling especially if you can warranty your work! The company told us exactly how many weeks until we got our new battery and they delivered it to our house and did all the work to replace it without a hiccup. Len showed up with our new battery and worked so hard to get the work done in a timely manner. He answered all of our questions and was just an amazing guy overall- I recommend this company completely.
Kundan Ghimire
Kundan Ghimire
04:17 03 Nov 22
"Tony" arrived today 11-1-22 early and got right to work replacing Hybrid Battery on my 2009 Prius. Despite running into a problem with the orange plug, the latch on the plug was somewhat damaged by a previous installer over 2 years ago. Tony made sure it was secure. Overall great service from the nice lady who took my service request, and went over everything in great detail to Tony. Despite the mentioned problem, Tony was still under an hour completing the job. Thank you Green Bean!!!!!!. I tried getting another company, but they would not come to West Virginia. Thank you Josie!!
Mark Williams
Mark Williams
23:18 01 Nov 22
The battery went bad in my 2007 Prius. I called Green Bean Battery and they sent Kaleb out the very next day. Great guy. He really knew what he was doing. He had me back on the road in about an hour.
greg F
greg F
01:13 01 Nov 22
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Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Reviews
Overall great experience. Victoria was very helpful in setting up an appointment. Len showed up on time and quickly swapped out our old battery. Awesome, friendly service all around. Saved me thousands compared to what the dealership wanted to charge.Highly recommended!
Most patient and helpful team. Sylvia was very helpful with scheduling and answering any questions I had on the service. Zeeshan was quick with the installation and was very transparent with any work that was being done to the vehicle.
Kev
Kev
17:02 29 Jan 23
I had the Green Bean Battery installed in my Prius yesterday. Zeeshan was awesome! He was running late due to traffic but he sent me text updates throughout the day. He also responded promptly when I reached out. He was super friendly/pleasant and got the job done in under 1-hour. I haven't driven my car around town yet but last night it seemed to run smooth after installation when I parked it. The company also responded quickly to questions I had. In the sales department, I spoke to both Victoria and Dawn I believe...they were very helpful and answered all my questions. Great experience so far and I'll update my review in the future if ever needed.
Angela Pope
Angela Pope
16:19 29 Jan 23
Ali the installer was great, informative, and very professional. The whole process was pretty seamless. Silvia was also very good with setting the appointment. My car conked out on me on a Thursday, and they fit me in a day early. I used affirm and it was pretty helpful. Car runs great...very satisfied.
Patrick Walker
Patrick Walker
18:43 28 Jan 23
Jason drove out over 200 miles and took care of me Big Don. Diagnosing and installing the hybrid battery. Company very professional from the front office to the tech. Jason shared his in-depth knowledge about hybrids to this newby owner. Highly recommend.
WheatStalker
WheatStalker
14:31 28 Jan 23
Unbelievable/ the. Quick response from time of first call to battery installed- 2 hours on a Friday evening. .Kenny was kind, efficient…
Barbara Christensen
Barbara Christensen
04:03 28 Jan 23
These guys were great. Jason was 5 minutes early and they saved us $1000 over the Hickory Toyota Dealership. Very please
Dan Beatty
Dan Beatty
20:11 25 Jan 23
Couldn't have had a better experience than yesterday during replacement of our Prius battery. Kaleb was very professional and very informative while replacing the battery.As of now I would highly recommend Green Bean Services fpr prius owners. Time will tell and I will again write a review as I drive the vehicle and evaluate the battery.Again, Kaleb was a joy to have as a service technician.Thanks to Green Bean!!
Dale Brown
Dale Brown
16:43 25 Jan 23
I almost got rid of my 2004 Prius back in the summer of 2019 as the hybrid battery had failed. After much research and contemplation, I decided to give Green Bean Battery a try. It was so convenient and reasonably priced to get my car back on the road. Last November, the hybrid battery failed again at 3.5 years into my 5 year warranty. It took them about 10 days to be in my area again to replace the battery which was FREE of charge. So now my 255,000 mile Prius can continue on to 300K. So happy I made the decision to use Green Bean! Caleb did our latest installation and he was beyond words GREAT. Thank you so much!
Gloria TSG
Gloria TSG
23:59 24 Jan 23
Sione showed up early and promptly and d professionally removed my old core battery and installed the new one. Couldn't have been easier from my point of view. Looking forward to no car payments for years to come.
Dan Cox
Dan Cox
00:03 24 Jan 23
Absolutely among the best customer experiences I have had. The dealership recommended I use Green Bean, and am glad I followed that recommendation. My entire interaction with Green Bean was fantastic. Exactly as things should go: Clear, easy, responsive, kind, timely, personal touch, quality work, informative, stress free.
Michael Shoemaker
Michael Shoemaker
17:36 22 Jan 23
I had a very positive experience with the customer service at Green Bean! There was confusion with my mechanic's diagnostics regarding needing to replace my battery and Dawn from Green Bean went above and beyond to help me. I didn't end up needing a battery, but if I ever do...I will certainly work with this customer forward company 🙂
Megan Nordin
Megan Nordin
21:00 21 Jan 23
I had a refurbished battery installed last year and purchased the lifetime warranty. Green Bean battery was super on top of things!! Not only was the initial install EASY (they came to my house and installed it while the car was in my garage) but when I started having issues recently they contacted me literally within hours of sending my email to send a tech out! Saad (spelling??) came out and was super friendly and helpful! I have 100% confidence in these people to install and check on my battery. I love the fact that they are replacing cells and that my entire battery didn't end up in the landfill. So glad I purchased the lifetime warranty and so happy that they provide it at such an affordable cost.
krista cavender
krista cavender
18:59 21 Jan 23
Jessica and Kenny were both great in helping us out with our battery replacement. I highly recommend them when having your battery replaced.
Ross O'Keefe
Ross O'Keefe
17:53 20 Jan 23
Been using this service for a few years, absolutely would recommend to anyone who’s got a hybrid! Brett assisted my car today and did an amazing job all while training a new guy: friendly and knowledgeable. His trainee, Chi; was also friendly and looked eager to learn! Thanks guys!
Night Man
Night Man
16:30 20 Jan 23
Kenny and Jessica were very nice. They drove a long way to come to my place and replace my car battery. Kenny got my car up and running again. Thank you!
Michael Kamel
Michael Kamel
19:40 19 Jan 23
Saad was amazing, very professional respectfully and knowledgeable I would highly recommend using them very convenient and affordable thanks again Saad for such a great job.
Dennis Binder
Dennis Binder
21:49 17 Jan 23
Installed in 1 hour. $1000 less than the dealership with the same warranty. Thank you!!!!
Juan Hernandez
Juan Hernandez
20:52 17 Jan 23
So far so good! Austin got me an appointment within 3 hours on a Saturday, greatly exceeding my expectations. Caleb was personable and quick. The car is running fine. A good option for a 16 year old car.
Andy Hoskins
Andy Hoskins
14:26 17 Jan 23
Kenny was on time (actually early) and he let me know his estimated time of arrival. The service was fast, friendly, and efficient! All of this even though I asked a lot of questions about the swap process. K was finished in an hour, including the test drive.
Christian Cutler
Christian Cutler
20:03 16 Jan 23
A true hassle free warranty service on my '04 Prius hybrid battery. Jamie the warranty advisor was great and Zeeshan the install tech was on time and a real pro. Very highly recommended.
Greg Talbot
Greg Talbot
18:45 14 Jan 23
Called and Caleb came to my house with a new battery the next day. Still cant believe how convienient this was. Thanks Caleb, and thanks Green Bean👍
Michael McKinney
Michael McKinney
17:17 14 Jan 23
Thank you Green bean battery and Jason. Phenomenal service done in a timely fashion.
Greg Brown
Greg Brown
16:42 13 Jan 23
Luis came out and did some great work! Very fast and knowledgeable. 10/10
Tim S
Tim S
23:52 12 Jan 23
Devin did an absolutely amazing job! I can't thank him enough
C. Daniel Mobley
C. Daniel Mobley
20:01 10 Jan 23
SIONE WAS POLITE, INFORMATIVE AND WOULD BE THE TYPE OF INSTALLER THAT WOULD BE AN EXCELLENT TRAINER. 5 STAR ALL THE WAY.
main sail set
main sail set
19:31 08 Jan 23
Sharing my very positive experience with Green Bean Battery. Starting with sales person, Dawn, I was able to get all questions answered and the whole process flowed, all in one day. Sione, who installed my hybrid battery, was prompt and very professional, again answering all of my questions. I am so glad I made Green Bean Battery my choice!
Erin B Nielsen
Erin B Nielsen
00:55 07 Jan 23
Adam was on time, professional and very nice.He represented your company very well
Laura W
Laura W
23:55 06 Jan 23
Green bean battery is a great and honest company. My 2011 Prius battery went out and I was afraid to try them thinking they might scam me since I hadn’t heard company name Before…. But I was totally wrong they were here on time and changed battery out within 45 mins my Prius is like new now runs and drives great!!!
Adeena Ibrar
Adeena Ibrar
22:35 06 Jan 23
elvis Chris
elvis Chris
20:19 06 Jan 23
Adam was very punctual arriving at my house to install my Escalade hybrid battery. He completed the installation in a timely manner, was very kind and considerate, professional, helpful and thorough in answering all my questions. I will continue to always highly recommend Green Bean Battery. Outstanding job Adam! Thank you so much! Have a great day & have a Happy & safe New Year! : )Michelle A.
Michelle Anast
Michelle Anast
23:14 04 Jan 23
Kenny was the best! Sylvia was also very helpful! Thank you Green Bean!
Yoga in the Green Room
Yoga in the Green Room
22:31 04 Jan 23
Best service ever. Polite and knowledgeable. I enjoyed meeting Kenny
Don Ridgeway
Don Ridgeway
00:30 04 Jan 23
Devon did an awesome job. In and out in 30 mins, all details checked and test driven. Couldn’t have been better.
Greg Frana
Greg Frana
17:59 03 Jan 23
Just got a battery installed, Len was quick. Even checked the battery fan to see if it needs cleaning. I am quite pleased with Green Bean's work.
Luke
Luke
22:35 01 Jan 23
Olivia Senor
Olivia Senor
03:19 31 Dec 22
Jason was prompt, professional and did a great job in changing out my Prius battery. I recommend Green Bean when you get the dash lights of impending engine failure.
Michael Harwood
Michael Harwood
23:37 30 Dec 22
This was my second Green Bean battery purchase for my 2nd Prius. I was quite pleased with my first one, and went back for a second. I contacted Green Bean yesterday and they scheduled my installation for a week from yesterday, but called last night and moved me up to today. Jason installed my battery in my driveway. It took about 1 1/2 hours, and went flawlessly. I highly recommend Green Bean and Jason.
Anne Hunt
Anne Hunt
21:25 29 Dec 22
I can’t begin to tell you how happy I was with Green Bean. From an initial call to understand how the program works, to the outstanding follow-through every step of the way! I was blown away by Adam, our installer. So knowledgeable, nice and pleasant. On top of that he was sooo fast and efficient. He was in and out in less then an hour including a 12 minute test drive. If you need a new hybrid battery, do not visit a dealership. Instead, call Green Bean!
Gerard Ballweg
Gerard Ballweg
01:50 29 Dec 22
Devin
Troy Villarreal
Troy Villarreal
17:20 28 Dec 22
After several weeks of trying to find an alternative to going to the dealer I decided to try Green Bean. Making the appt was super simple, all the paperwork was easily done on my phone, the appointment time was clear, lots of reminders, and Adam showed up within 2 minutes of the appointed time. The work was done in about 90 minutes and it seems to all be working very well. About half the cost of the dealer and way more convenient.
Bret Humphries
Bret Humphries
13:10 19 Dec 22
Really appreciate my installer, Kenny, and sales rep, friendly, patiently and knowledgeable. Thanks green been and 3 years warranty!
Zijia Z
Zijia Z
23:21 17 Dec 22
Highly highly recommend Green Bean Battery for all your hybrid battery needs!! They have wonderful customer service that was extremely communicative with me, and Jason, the tech who came out to replace my car battery, was sweet enough to answer any and all questions I had. It has already been a week and my Prius is running almost like it’s brand new with better than normal gas mileage, and the warranty that comes with the battery puts my mind at ease in case anything happens in the future!
Eva Y
Eva Y
20:51 16 Dec 22
So far, everything has been really good. Originally when I ordered my hybrid battery online (2009 Hybrid Escalade), there was a glitch showing a lower price. Upon confirming it went back up to the actual price but they honored the lower price. The appointment was set up for the next day, and the technician (Sione) finished his prior appointment early and asked if I’d like him to come earlier. YES! For us sooner was better because we have a rental, so that was a huge help. Sione took good care of our vehicle while he was working on it, even though he had to work in the snow and ice. He pays attention to detail and explained everything to us and didn’t leave until all of our questions were answered.If you are hesitant because ordering online seems difficult, don’t be. The process was simple and they have a customer service rep call before everything is completed to confirm the order. And, if you’re in the service area, which appears to be most of the U.S. (I’m in Utah) they will have a technician come and do all of the work for you, including returning the core. I’m surprised at how easy it was, and the price of the battery + service + lifetime warranty was too good to pass up!
Devin was prompt, knowledgeable, and professional.
Gabriel Manasco
Gabriel Manasco
01:35 15 Dec 22
Caleb showed up and did a fabulous job. He was kind, explained everything to me and worked so efficiently. I was very impressed.
Dennis Strzyzewski
Dennis Strzyzewski
14:44 14 Dec 22
Len was friendly and punctual, their customer service is amazing, fast & easy experience.
steven o
steven o
10:10 14 Dec 22
Devin was very punctual, polite and professional. He got our Prius running in no time.
Junebug Howser
Junebug Howser
21:59 13 Dec 22
Outstanding experience with Josh replacing the battery on our 2008 Hybrid Lexus!! He came to our house and did the replacement in our garage. We have been driving for around a month now and our Lexus works great and there is a great warranty on the battery if there is a problem. Very professional and super nice people from our first phone call through installation--and at 1/3 the price the dealer quoted us!!
Carol Mabary
Carol Mabary
21:13 13 Dec 22
11 months later, edit: I still am delighted with the customer service from Green Bean, but I'm a bit disappointed in the quality of the batteries. Today I filed my second warranty claim, as the both of the first two installations Green Bean did to my 2007 prius have now failed in less than a year. Again, great customer service - prompt, helpful, quick - and the warranty has been honored, but the batteries have now failed twice :(I would gladly recommend Green Bean Battery to any prius or hybrid owner! Really personal customer service, knowledgable mechanic, transparency about info and rates. I chose the lifetime warranty, which was only $50 more. Everything was easy, fast, and stress-free.At first I had some concerns: would the battery be legit? would it last a long time? would the warranty cover enough possibilities? I received a recommendation from a friend, however, and reviews online seemed positive. I'm so glad I chose Green Bean! The woman, Syliva, who helped me on the phone was very helpful and prompt and answered all my questions, and it was Sunday night so I wasn't sure anyone would answer. She even remembered my name when I called back! An installation mechanic came out the very next day; he arrived a few minutes early and came right to my garage. I had to leave for work, so I was on a tight schedule; Caleb the mechanic was friendly, helpful, and so fast! He was great at communicating and really laid-back. I watched him work for a while, and he was happy to answer my questions and clearly knew a lot. It was about zero degrees outside (January in Wisconsin!) but Caleb didn't let that affect his work speed - or cheerful attitude!It's hard for me to think of a way this could have been better or easier. If you're on the fence, I'd recommend it - and I'd recommend calling them if you have questions, they're super helpful. Thank you so much, Caleb and Green Bean Battery!
Ami Eckard-Lee
Ami Eckard-Lee
22:46 12 Dec 22
Simone, my tech was 25 minutes early, gave me the complete rundown of what was going to happen, with an estimated time of completion. He didn’t miss the mark on any of it!! Give that man a bonus!
John Kevin Pratt
John Kevin Pratt
23:00 10 Dec 22
I found out on Friday around 2:30 in the afternoon and I needed a new hybrid battery for my 2012 Prius V. I was quoted over $5000 from the shop I go to, so I frantically started searching the Internet for an alternative. After finding several, I decided on Green Bean after seeing the price, free installation, and a lifetime warranty at a nominal fee. They were able to give me my first request of 10 AM the following day, Saturday. Carlos was prompt, knowledgeable, and efficient. He was very friendly too! I would recommend this company to anybody needing a hybrid battery for the car! I was able to replace my battery for almost 1/3 the cost!
Jim Leong
Jim Leong
22:28 10 Dec 22
Neal came out to install the hybrid battery, answered my questions, was very professional, and showed me the before and after diagnostics of the battery on his display. He took me on the test drive and everything checked out right the first time. I purchased the replacement battery for my 2014 Camry with the lifetime warranty. The battery should outlast the car. I paid half the price of a new dealership battery, which only came with a 1 year warranty. I am very satisfied with the excellent service. I am also thankful for Dawn, my first point of contact. She also took the time to answer all of my questions. She eased my concerns. The present mileage is approximately 265,000 miles. I replaced the hybrid battery on my 2007 Camry hybrid at 289,000 miles with a dealership new battery. It finally went to the salvage yard at 422,000 miles. My goal with the 2014 is 400,000 miles.
Bruce Wright
Bruce Wright
22:09 09 Dec 22
Excellent service, called and installed on my 2009 Prius the next day in an hour. Paid $2000 instead of $3500 at the dealership. Highly recommend Green Bean battery.
Michael C.
Michael C.
17:34 09 Dec 22
Excellent Service from start to finish. The installer was on time and professional. The install took about an hour and they came out quickly to my home. The follow up was excellent. I can highly recommend there service from my experience. My wife loved her Prius and now she has it back running good as new. Thanks for a job well done.
Great service, quick, efficient, car runs great! Thanks Adam and Green Bean Battery!
Michele Zimbric
Michele Zimbric
18:33 08 Dec 22
Devin was punctual and made the replacement a breeze 👍
Elliot
Elliot
17:46 08 Dec 22
I had a GREAT experience with Kenny and Barbra. Kenny worked on my car, there were some hick-ups, but he made sure that my car worked perfectly before leaving the site. I’ve already recommended this company to friends. This company is 10 out of 10. If your hesitating to use this company, don’t! And the life time warranty package for $125, is a great deal. You will not be disappointed.
lezlee durre
lezlee durre
10:57 08 Dec 22
Have to admit, I was somewhat skeptical about this service being that the cost was less than half of what our dealership wanted, but Matt just left and had it replaced and running in less than an hour! Awesome!
Shannon Bryant
Shannon Bryant
21:20 07 Dec 22
"Update 12/07/22 Replacement Battery still going strong after 4 years. Great stuff !! Red triangle of death" on my 07 Prius w 140k made my heart drop to my shoes. After trying other recommended remedies, I called Tim at GBean. Tim explained what was happening in clear and understandable terms. Tony came on a Sunday morning and had the battery switched out in an hour. Made a bad situation much better. $$ are much more reasonable than dealers plus 5 yr no quibble warranty. Prius runs like new. Great outfit !
Jack Wolf
Jack Wolf
19:06 07 Dec 22
It's only been two days since install but everything works as it should. Caleb showed up on time and was very quick and professional. Time will tell how the battery, and follow up care will be provided if needed.
Jeff M
Jeff M
16:08 06 Dec 22
Could not ask for a better 2nd round of service with Green Bean! We had the original reconditioned battery installed back in 2019 and started to see similar symptoms of the traction battery failure crop up this November. Had the usual trouble codes and called the Green Bean warranty Department and sent the scan pictures they needed. Ricardo got immediate approval to replace the battery under warranty and had Jonathan scheduled the next day for the replacement. Once again, a fast and easy service for this 250K mile - '05 Prius. Thanks!
John Hart
John Hart
23:33 04 Dec 22
Jonathan was the installer I’ve ever hadRecardo was very helpful too
Hasan Nayef
Hasan Nayef
20:16 04 Dec 22
This is my 1st time using Green Bean Battery and all i can say is OUTSTANDING service,super fast and on point, communication level and interaction with the company members simply professional and very pleasant.Kenny turned out to be an AWESOME human being!!! and a really good professional.I am very grateful to both Kenny and his wife for the service and human interaction that they have provided.I'm simply impressed and would recommend this company to anyone and if possible get Kenny to change your battery😎
Leo Rusu
Leo Rusu
20:37 03 Dec 22
The installer sione was very straight forward. Instantly noticed a difference in 🔋 thank u green bean
josh kinn
josh kinn
16:09 02 Dec 22
Great customer service. Austin was quick to follow up and respond. I felt really confident with Green Bean and am really happy that I chose to get this battery!
Elizabeth Witter
Elizabeth Witter
17:58 30 Nov 22
Ronnie Ward
Ronnie Ward
22:01 28 Nov 22
I called to discuss the options and Austin was very friendly and helpful answering all my questions. He took all the information to order a replacement for my 2008 Prius and was able to schedule Logan the installer to replace the battery at my regular service shop where I had the car towed once the dashboard lights lit up like a Christmas tree. The work was done professionally and even my service manager at my regular shop commented on how nice and professional Logan was in his attitude and workmanship. From the time place the initial call to the time the work was completed it was less than two hours. I would highly recommend them for anyone else needing a hybrid battery replacement.
Glenn Schulke
Glenn Schulke
21:36 28 Nov 22
Kaleb is a wonderful service installer from Michigan. He also drives a Prius!! Skillfully removing all bolts and pieces he did a wonderful job replacing my battery and the car works like new!! Thank you Kaleb and best of luck in all your future job adventures!! Maybe we will see you down the road!! Many blessings my friend!! Oops almost forgot to also include Silvia who was outstanding as reception person in office coordinating calls and installers in the field!! She was clear, concise and professional! Go team Prius!!!
Ubergirl Barbara
Ubergirl Barbara
16:55 28 Nov 22
Just got the battery installed, so I can’t speak to the quality or warranty at this point. However Green Bean’s service with Dawn over the phone and Sione who came to install the battery was top notch. Everyone at the company was friendly, informative, and quick to respond. Called in and the next day Sione was on time at my home and my vehicle was running within the hour.
Scott braithwaite
Scott braithwaite
20:59 27 Nov 22
Neal arrived early and texted me well in advance. Working with Neal was a decidedly pleasant and his communication style is clear. He checked and double checked every step to ensure everything was in good order before handing my vehicle back to me. Including his test drive of 10 miles round trip the entire replacement of my 2020 Prius II hybrid battery took Neal less than 90 minutes! My Green Bean hybrid battery replacement was very cost effective (Toyota 5,900 Neal and Green Bean 2001 including taxes and lifetime warranty with right of first transfer if I sell my car. Unbelievable value!
Thomas Cahill
Thomas Cahill
17:51 26 Nov 22
My experience with Green Bean Battery was stellar. When I called in with questions and concerns, AUSTIN helped me with every query without any hesitation—no matter how many times I called! He was always pleasant and courteous while maintaining the utmost professionalism.When it came to my appointment, I was surprised at how soon an appointment was available, I could really have had a technician visit the following day if I needed. That was very reassuring.When the actual day came for my appointment, DEVIN (my assigned technician), reached out to me and advised that he was on his way for the assigned time. He was able to get to me early and called to confirm that it would be okay because he didn’t want to inconvenience me. I appreciated that a lot. Devin got there at the estimated time and was very polite, professional, and he worked quickly. When he encountered an unexpected challenge in the repair his resourcefulness saved the day and everything was resolved without incident.I could not have asked for a better overall experience with Green Bean Battery. With great staff like Austin and Devin, and an excellent product, Green Bean Battery is a great choice for anyone going through the stress of replacing their hybrid battery.
Hanif L
Hanif L
20:47 25 Nov 22
Tech ( I believe his name was Bret) called on time and arrived on time. The work was preformed quickly and he checked for faults and test drove the car. So far so good. Even checked the tire pressure and filled several tires with air. Good job.
Art Cohen
Art Cohen
14:40 25 Nov 22
I had a terrific experience with Green Bean Battery!!! Not only did they have the best prices but Austin made booking my appt super easy and Tony showed up, installed my battery, and answered all the questions I had. There was absolutely no hassle. If you are looking for a hybrid battery this is the place to go!!!!
Niki Tyler
Niki Tyler
03:30 24 Nov 22
Cheap, fast, and friendly service!
Brandon Christie
Brandon Christie
03:07 23 Nov 22
I am so very pleased with Green Bean service. From the first telephone call through the installation everyone was very professional. The ease of ordering was great. Kenny the installation technician was prompt and professional. Thanks so much Green Bean!
Glenda Grabert
Glenda Grabert
18:16 21 Nov 22
Cool dude great service! On time and done a wonderful job! 5 stars alll day Devin
Brittany sticher
Brittany sticher
17:46 18 Nov 22
I bought my 2012 Prius C hybrid car secondhand and was already at 180k miles and it was time for an electric battery change. I called/scheduled for an appointment at 6pm on a Tuesday night and Jose reached back to me via phone call minutes later I applied for service online… (I thought it was a spam call) but he followed up with a text AND email so I called back and was able to schedule an appointment right away. Jose scheduled me for Sunday morning but was able to get parts ready for me two business days after.Len, who serviced my car was able to come Thursday morning and replaced my battery in less than an hour. We test drove it and my battery is good to go!Super excellent service and trustworthy people. I definitely recommend this company and I plan on doing a follow up review after a few months of running the replacement hybrid battery they put in my car 🚗
Alyssa Hernandez
Alyssa Hernandez
21:38 17 Nov 22
Green Bean Saved My CarThis review is for a replacement battery and installation for a 2007 Toyota Hybrid Camry. This was the first car we bought brand new, but the hybrid battery gave out. We wasted no time in finding a solution and headed straight to Toyota for a replacement. When we learned that a replacement battery costs greater than $7,000 we almost gave up hope on the car. We looked online for some saving grace and it came to us when we found Green Bean. Just like you, we relied on Google reviews and made the decision to go with the replacement. We placed the order and a serviceman came the next day. The installation took about an hour and a half and the car is back to itself, dependable.This is a real review and Green Bean really saved my car. A big shoutout to Brett who installed the battery for us. Thank you so much!
Vincent KS Berry, CPA
Vincent KS Berry, CPA
15:30 16 Nov 22
Done in the blink of an eye. Kenny was a delight. And he brought puppies!
Henry Owings
Henry Owings
12:31 14 Nov 22
Highly recommend going with Green Bean Battery for their hybrid batteries especially with their lifetime warranty. Our 2007 Prius battery got the P0A80 check engine code which means the hybrid battery needs to be replaced. We browsed online for options and Green Bean stood out because they offer a lifetime warranty upgrade while the competition offered 1 or 2 years warranty and was more expensive. We decided to go for it and filled out the online form and requested an appointment. In less than an hour, Austin from Green Bean called back to finalize the details and appointment. We were able to book an appointment for the next day which is very convenient. The next day our installer Johnathan Disano arrived on time. He was very friendly, honest and worked very efficiently. He disassembled the interior quickly, removed and installed the battery and started testing the vehicle then put everything back when it was all good. He had his dog with him and we were able to take a photo of Rogan with our new Green Bean Battery. We will have to see the longevity of the new battery however because of the lifetime warranty, we won't be as worried and have the confidence that if anything goes wrong with the battery, Green Bean will take care of it and replace it. So if you're deciding if you should go with Green Bean, go for it. The whole process was very smooth and you'll be back on the road in no time.
VMA 8
VMA 8
21:04 12 Nov 22
I literally just finished having a great experience with green bean a few minutes ago. The tech, Len, was great: He got here ahead of schedule and replaced the battery and cleared the code in less than an hour. Super chill and friendly guy. Big thanks to sales manager Madison Clore and sales rep Austin who answered a ton of my initial questions. 5/5, great experience, fair price, would repeat. I hope I don’t have to, but I know who I’ll call if I do 🙂
Bill Burman
Bill Burman
22:22 11 Nov 22
Jonathan Ortiz replaced our battery pack and did a great job it was installed in about an hour and was careful with the car …. I wouldn’t hesitate to recommend / use them again
James DiEugenio
James DiEugenio
18:25 11 Nov 22
Had a great experience! Devin was very efficient and knowledgeable!!! Thanks Devon& Green Bean!!
Lori Sears
Lori Sears
17:15 11 Nov 22
This was the best decision I made and such a helpful team with knowledge and experience. Way better then taking to a dealer or mechanic. Thank you Green Bean!!!
Ivy Stone
Ivy Stone
16:09 11 Nov 22
Green Bean Battery was an excellent choice for my situation! Having an older car on its last legs is stressful, but Green Bean and Austin did a wonderful job scheduling service for the hybrid battery replacement. Ethan, the installer, was super efficient, and my car has new life! I am very happy with the service I received, and would definitely recommend Green Bean Battery.
Stephen Jennings
Stephen Jennings
02:00 11 Nov 22
Was having trouble finding a place to replace my hybrid battery without going back to the dealership which the cost was triple there vs Greenbean! Kenny arrived and got the job done in less than a hour! Oh and did I mention Albert set us up with the appointment at noon and by 7 pm same day my battery was replaced! Great service knowledgeable staff! Thanks for your services today!
brook willoughby
brook willoughby
02:53 10 Nov 22
I recently had a battery replaced by Jason at Green Bean Battery and he was very professional and answered any questions that I had. Dawn was the sales rep that I spoke with and she also was very accommodating during the sales process, willing to answer all of the questions that I had. The replacement was quick and service was excellent. I highly recommend.
Zach Porter
Zach Porter
22:18 05 Nov 22
We had our Gen 2 Prius battery replaced after months of horrible gas mileage and eventually receiving the red triangle of death for our hybrid battery. It was a super simple process: I filled out an appt request online and the GB folks called the next day to confirm. Josh came out the day after and the whole process took less than an hour! We are now getting 50+ mpg again, even at 65 mph and faster. I know our city mpg will be even better. If you are in Denver and need to replace your hybrid battery, I would highly recommend working with Josh and the Green Bean team!
Koda Stokes
Koda Stokes
14:38 04 Nov 22
Amazing service. I love my car and am all for recycling especially if you can warranty your work! The company told us exactly how many weeks until we got our new battery and they delivered it to our house and did all the work to replace it without a hiccup. Len showed up with our new battery and worked so hard to get the work done in a timely manner. He answered all of our questions and was just an amazing guy overall- I recommend this company completely.
Kundan Ghimire
Kundan Ghimire
04:17 03 Nov 22
"Tony" arrived today 11-1-22 early and got right to work replacing Hybrid Battery on my 2009 Prius. Despite running into a problem with the orange plug, the latch on the plug was somewhat damaged by a previous installer over 2 years ago. Tony made sure it was secure. Overall great service from the nice lady who took my service request, and went over everything in great detail to Tony. Despite the mentioned problem, Tony was still under an hour completing the job. Thank you Green Bean!!!!!!. I tried getting another company, but they would not come to West Virginia. Thank you Josie!!
Mark Williams
Mark Williams
23:18 01 Nov 22
The battery went bad in my 2007 Prius. I called Green Bean Battery and they sent Kaleb out the very next day. Great guy. He really knew what he was doing. He had me back on the road in about an hour.
greg F
greg F
01:13 01 Nov 22
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Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Warranty

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