5 YEAR UNLIMITED MILEAGE

By installing our product, you agree to our limited 5-year warranty, the limitations of our liability, and the waiver of claims outlined in this agreement.

Warranty Service Requests

To initiate a warranty service request, please email Warranty@GreenBeanBattery.com with the following information:

• First and Last Name
• Phone Number
• Address of Vehicle for Service
• Vehicle Identification Number (VIN)
• Reported Mileage
• Invoice Number
• Images of Diagnostic Trouble Codes or a Copy of the Diagnostic Report

PLEASE NOTE – All suspected warranty claims must be verified through diagnosis. 

You may obtain diagnostic trouble codes (DTCs) from a repair shop, dealership, or parts store, or use a personal OBD II scanner. Please provide images of the scanner showing the codes and email them to Warranty@GreenBeanBattery.com.

If diagnosed by a shop or dealership, submit all DTCs from the vehicle’s modules, including but not limited to: Powertrain Control Module, Battery Energy Control Module, Engine Control Module, Transmission Control Module, Body Control Module, and ABS Control Module.

Upon verification of battery failure within the warranty period, Green Bean Battery will replace the failed battery at no cost. However, diagnostic and towing expenses are not reimbursed.

Terms of the Warranty

Limited Liability & Waiver of Claims

Green Bean Battery guarantees our battery for the entirety of the warranty period, regardless of age or mileage. Our Unlimited Mileage Warranty covers battery replacement for failures as per our stated warranty process.

PLEASE NOTE – The warranty will be null and void under the following conditions:

• Misuse, abuse, or accident
• Installation of unauthorized accessories
• Alterations to the product
• Improper installation
• Exposure to harsh weather or chemicals
• Lack of proper maintenance
• Opening or tampering with the product, including removing stickers
• Any condition beyond the control of Green Bean Battery

Disclaimer of Incidental, Consequential, and Special Damages

Green Bean Battery is not liable for incidental, consequential, or special damages. All other warranties, including implied warranties of fitness for a particular purpose and merchantability, are excluded.

Core Return

The warranty will be voided if the core battery, shipping materials, and case are not returned within 30 days of the installation appointment or receipt date (for non-Green Bean installed batteries). Failure to return these items will result in a charge of up to $1,000. The warranty will not be activated until payment is received.

Waiver of Claims

By accepting and using this product, you waive and release Green Bean Battery, its employees, officers, directors, agents, and customers from any claims, demands, suits, or legal proceedings arising from injury, death, property damage, or loss of property related to the product’s possession, use, or operation.

Additional Terms

• This warranty is non-transferable, except as required by law.
• The warranty becomes null and void if the vehicle is totaled or written off.
• In cases where a battery is found defective due to material, workmanship, or installation during the warranty period, the battery will be replaced following confirmation of battery failure.

12-Volt Battery Requirement

At the hybrid battery appointment, Green Bean Battery installers will test the 12-volt battery. If it fails, and no replacement has been purchased from Green Bean, you must provide proof of purchase and installation of an Absorbed Glass Mat (AGM) battery. If a non-AGM battery is installed, it must be replaced with an AGM battery (Honda hybrid vehicles are excluded).

Warranty Exclusions

This warranty does not cover failures caused by:

• Improper installations by non-Green Bean installers
• Vehicles stored for over 30 days
• Vehicles driven less than 2,500 miles per year
• Physical damage after battery delivery
• Removal or tampering with warranty labels
• Modifications not compliant with manufacturer specifications
• Reinstallation of the battery in another vehicle
• Hybrid battery damage due to engine issues or improper engine operation (e.g., DTCs: P0A0F, P0AB9, P3190, P3191, P3193, P1196, P0101, P0102, P0505)
• Flood, fire, or environmental damage beyond Green Bean Battery’s control

Dispute Resolution and Warranty Fee

In the event of a dispute regarding battery failure:

1. Damage Due to Engine Issues or Inactivity: If the damage is due to engine issues or prolonged inactivity, a service fee of $630 plus tax will be charged.
2. Uncertain Fault Determination: If the fault is unclear, an upfront fee of $375 will be charged. If the battery is determined to be faulty, the fee will be refunded. If the battery is not at fault, the fee will not be refunded.
3. Continued Uncertainty: If the fault remains uncertain after initial assessment, the battery will be replaced. If the replacement battery is also deemed not at fault, the customer can either pay an additional $255 plus tax to keep the new battery or have the original battery reinstalled.

PLEASE NOTE – By installing our product, you agree to these terms and conditions.