Thank you installer : Narindra !I set up my appointment using their online scheduler and paid online. This was the easiest major car repair I’ve ever done. Within minutes I received a phone call from the Greenbean to discuss what was going to happen when the installer arrived. And to my surprise they were actually able to change my appointment to that day rather than having to schedule out few daysThe installer Narindra called me a 1/2 hr for before he arrived and he arrived on time . He was very nice and knowledgeable. He even showed me a few items to check on my Prius . He checked all the codes when completed and took the car for a test drive . The install took an hour to complete and I am up and running . This has been a great experience and I am super impressed . I have a life time warranty on my battery and my Gen 2 Prius already has 160k on it to I am hoping for another 100k or more !
20:42 06 Mar 21
When I came across GREENBEAN BATTERY over the internet I promise I thought it was too good to be true, and possibly a scam! Honestly! I began reading the reviews and just doing some serious research on this company, I’ve never heard of a company that offers the type of service GREEN BEAN BATTERY offers in my life! And let’s just say I’ve been here a while.. lol I would recommend this company to ANY ONE ON THIS PLANTED that has a hybrid battery issue.. BILLY was AWESOME!!! he explained step by step his process, took the time to test drive it and made sure none of those annoying warning lights come on again!!! He even sanitized my car when he was finished! Because of GREEN BEAN BATTERY & the Technician BILLY I am so excited about my car it runs like new!!!!
00:32 06 Mar 21
Jeff Worphan was amazing. Came right to my job and got my battery installed in an hour. It’s so convenient and now my car runs like new again.
03:04 05 Mar 21
I want to say Thanks to this gentleman named Joshua Estep, he was very helpful and very friendly and helpful. I appreciate all your help today and discovering another issue with my car. I will give him a 5 star rating for being a great guy. You’re the man Joshua.
23:30 04 Mar 21
Luke did a good job with my install.
20:34 04 Mar 21
My beloved 2004 Prius didn’t like the cold blast we had here in Texas. I was heartbroken when she wouldn’t start and had so many warning lights. After much research, I realized my hybrid battery needed replaced. Being she is 17 years old, I felt it was time to give her some TLC. Green Bean Battery to the rescue. I was hoping they would be able to do the replacement in a week or less. I never thought they would be able to come the very same day! Johnathan Disano was the young man who replaced the battery. He was very professional as well as quite knowledgeable. It was a delight talking to him. He had the whole thing replaced and buttoned up in record time. He took it for a test drive and cleaned it up due to COVID. The entire process from start, thank you Jawad from sales, to having Johnathan doing the repair was so much easier than I expected. I am so glad I found this company. Thank y’all so much!
20:28 04 Mar 21
I found Green Bean a year ago, but I was skeptical I must admit. All of 2020 our Prius was nothing but a dust collector, and I really had no idea what we were going to do with it. Looking back, I wish I would have gone ahead w/ Green Bean since the get-go. They were awesome from beginning to end. My installer was Marlon, super nice guy! He was super knowledgeable, quick and friendly, plus he came the same day I booked my appointment at 5:30pm. It was unreal to have my Prius up and running after one long year, in a matter of hours since I decided to go with Green Bean. Plus you really can't go wrong w/ a life-time warranty, and a responsive team 😀
19:07 04 Mar 21
I was very impressed with the quick response and service that I got. James, the mechanic, let me know what he was going to do and how long it would take. Kept me informed as I was not able to be there. I highly recommend this company. Everyone was very friendly and helpful. More than willing to answer any question.
18:07 04 Mar 21
WOW!!!!! My car has 161k miles and the "Check Hybrid System" warning come up. I take the car to Autozone and pull the codes and it comes up as "P0A7F – Hybrid Battery Pack Deterioration". My worst fear from when I bought the car in 2014 came true, the battery is dying. I jump online and start to look at youtube on how to replace it, then look at batteries I can buy. Lexus wanted $3800 for the battery and who knows how much to install it.My wife was also looking and came across a couple of services that will install refurbished batteries at your house. I look at a couple and come across Green Bean Battery. They offer a lifetime warranty (better than any others out there) and their reviews are very good so I give them a call. The person that answered was knowledgeable about the car and systems and answered all my questions. When I asked when it could be done, he said, "how about tomorrow?" I said let's do it and paid a $250 deposit.The next morning, the tech called and said he was running EARLY (that never happens) and showed up and had the battery replaced in about 35 minutes. He even let me watch and ask questions. He ran a scan of the car while he was here and everything was clear (thank goodness) and he was on his way after the test drive. Great service, product, and idea.I hope I never have to use the warranty but I am very sure I will be taken care of if I have to. Super impressed all the way around and will recommend this company to everyone I know with hybrid. Keep up the good work.
00:30 04 Mar 21
Great service, on time , would recommend Narindra Motiram very professional and educated in what he does!
23:50 03 Mar 21
My installer, Matt, was awesome! He was prompt and very helpful. He made sure that the battery was working well and all codes related to the battery were clear before he left. He also went above and beyond expectations and gave me a run down of the remaining codes to be dealt with. Great experience overall!
19:05 03 Mar 21
I have a 2010 Lexus RX 450h and my hybrid battery went out. After I had my mechanic diagnosed and give me the right codes I called green bean battery and they were able to help me right away. I called on a Friday and they made an appointment for the following Tuesday. Matt my technician showed up early for My appointment. Matt also explained how long it was going to take what he was going to be doing and let me know he was going to be taking the car on a test drive. He was finished about a half an hour before he said he would be done. I'm super grateful for finding a place that had a good warranty on a reconditioned battery. Thank you Matt and all the people at green bean batteries.
17:43 03 Mar 21
Customer service is alive and well at greenbean. everyone at this place was so helpful and kind, my tech,installer was Narindra was great he explained every thing service was fast and now the car runs great. thank you. all.
16:42 03 Mar 21
Today was a unique experience for me as I called green bean batteries and they sent a professional technician called Len, less than 30 minutes and the whole process took less than 40 minutes, we'll see how long this battery lasts but everything seems perfect so far..
05:49 03 Mar 21
I was very pleased with the service of Green bean Battery. We bought a used 2007 Camry Hybrid and knew it would only be a matter of time before we would need to replace the battery. Originally we took our car to a local repair shop and they wanted $4600+ to install a new battery. Definitely out of my budget, so I did some research online and found Green Bean.They were able to schedule the appointment right away, mobile installation at my home, right in my driveway.The installer Tom was very easy going, made the process clean and simple. When he was done, he took it for a test drive and we chatted about the LIFETIME warranty.Very pleased!
21:10 02 Mar 21
I went online and scheduled an appointment for Wednesday. 20 minutes later I received a call to confirm my appointment. However, the caller stated that they could have someone come to me that very day. I was all for that. The tech, Adam, called and left a msg that he was on the way. He even texted to let me know he'd be few minutes later than anticipated because he needed to stop for fuel.He arrived, chatted with me briefly and went right to work. About 30 minutes later he let me know he was finished installing the battery (at my home), had test driven it and cleared all the codes.Adam and Green Bean Battery are amazing. I can't recommend them enough. Our 2007 Prius drives like new. Thanks!!!!
12:03 02 Mar 21
Thank you technician JAMES FRYE!Wow. I cannot believe how awesome this experience was. My battery in my Gen 2 Prius went down on a Saturday. The dealership quoted me nearly $4000 with a 1 year warranty. (GULP). On to Google for checking prices from reputable companies, fully intending to have to install it myself, and go through the extra CORE charge refund procedure for the old battery. And there they were, GREEN BEAN BATTERY, looking way too good to be true. I entered my info and received a call 5 minutes later. The amazing tech (James) came out to my house (and I live a long ways from the city), had my new battery in, codes reset, and test driven by 4:30pm Monday. Literally took less than an hour. And all this for less than most batteries without installation. Oh, and a lifetime warranty with no fine print? Me and my neighbor are both just floored. Recommending to all my hybrid owning friends. Thanks JAMES!
01:37 02 Mar 21
Great company and amazing service! Everything was easy and fast - scheduling, payment, and the tech, Brock Stricklen, came to my house and was done with everything within an hour. Thank you!
01:23 02 Mar 21
My technician, Brock, was awesome. Communicated great ahead of time and walked through the process making some great suggestions and car works fantastic now.
01:04 01 Mar 21
10/10Great service from start to finish. Very easy process. Thanks to Len for installing and Madison for the booking. Highly recommend.
19:09 28 Feb 21
James Frye installed our battery just now, showed us the problem area we need to fix in our 2005 Prius to stop the leak which caused our first battery to fail after 16 years. He filled me with confidence that we are in great hands with Green Bean Battery. Thank you James.
00:33 28 Feb 21
The whole experience was easy and fast. The technician Brock Strickland was awesome.
18:45 27 Feb 21
Just had a replacement done in my Gen2 Prius this morning, so far so good. Marc Dudek came out, great guy, professional, friendly, happy to talk shop and help me understand more about Prius tech.The whole process was smooth, from the initial ordering on the site, to the confirmation call, scheduling, payment, etc. Can't beat the lifetime warranty and almost nation-wide coverage either, especially if you don't know if you'll be in a new state by the time your hybrid battery goes out.This was the smarter choice for us than getting one of the brand new cylindrical style batteries installed by my mechanic. The warranty was the deciding factor here. I also bought an OBD scanner so that I could supply error codes to Green Bean, if and when this battery goes out.Again, just had the replacement this morning, so no long term experience, but so far it has been a pleasure to work with them.
18:37 27 Feb 21
04:11 27 Feb 21
I PURCHASED A GREAN BEAN BATTERY ON 2 /25 /2021 .THE INSTALLER,SCOTT LANTA, CAME TO MY HOUSE AND DID A VEARY PROFESSIONAL JOB.SALES PERSONAL WAS VERY HELPFUL AND POLITE. I WOULD HIGHLY RECCOMEND THIS COMPANY.
19:39 26 Feb 21
Great experience I called ,made an appointment for the following day the installer Narindra Motiram,called me and asked if was ok to come early which was good for me, he explained his process and got right to work, everything was done in about an hours time, my car drove like it did when I first bought it. My installer was very likable and knowledgeable guy Satisfied customer!!!.
17:35 26 Feb 21
My husband and I would once again give Green Bean a 5 star rating. Specifically, we had James and Jeffrey replacing the traction battery in our second Prius, and everything went extremely well: good communication, on time arrival, careful protection of the car during the work, test driving it after the installation, and excellent customer service from headquarters (Jawad) providing the receipt and the warranty. We will definitely let all our Prius friends know about Green Bean for their future needs!
21:13 25 Feb 21
Amazing Customer Service! I just called to schedule an appointment on Tuesday and my battery was installed the very next day (they actually contacted me to do it the same day, but I wasn’t available). Luke Danner, the Sales Manager was very friendly and knowledgeable and answered all my questions about the battery and warranty before I scheduled my appointment. The following day, Len, my installer came to install the Prius battery within 40 minutes on my driveway! He was so friendly and answered all my questions. I highly recommend this company if you love your hybrid! My 2006 Prius has 313,000 miles and this is my third battery. I plan to continue driving this Prius for a long time and the security of having a hybrid battery with a lifetime warranty it’s so incredible! Thank you Green Bean!
17:47 25 Feb 21
Shockingly easy! Big shoutout to Eric for bringing life back to my Prius. Eric explained the entire process and finished the install in under an hour. Green Bean rocks!!
02:40 25 Feb 21
I call green beans battery 🔋 on Tuesday afternoon and like they say Wednesday morning the installers narinbra motiram was at my house the time of the appointment very professional very nice 👍 very good service I recommended to any one that need a hybrid battery replaced to call the green bean battery team they’re the best thanks you a million
16:01 24 Feb 21
Len did the on site installation of my battery. He was punctual, professional and completed the installation in less than an hour. Trouble code gone, car drives great. Thank you Len for the great service and thanks to you as well Dawn for your terrific customer service.Darren.San Diego.
03:22 24 Feb 21
Great Price and service... Toyota dealership wanted $3000 for a replacement battery for a 2005 Prius and said they would have my car back in 2 days. The price is almost what the car is worth...Called Green Bean and they said they could have someone at my home in 4 hours to install a battery for $1495..The sent "Lin" and he had my car back up and running within 1 hour.GREAT SERVICE without leaving your hour.If your hybrid needs a new high energy battery do yourself a favor and save cash with Lin and Grean Bean....
23:32 23 Feb 21
21:43 23 Feb 21
I requested an appointment online and within an hour Maxwell called to confirm my appointment and explain their process. The next day the technician Brock came out and replaced the battery while I was at work. The process was very smooth and I'm 100% satisfied.You can't beat the price of a green bean replacement battery. Understand these aren't new batteries so it may eventually fail, but if or when that does there is a lifetime warranty and with the quick response I've seen on my replacement I am not worried at all.I would recommend Green Bean Battery to anyone with a hybrid vehicle needing a replacement battery.
21:00 23 Feb 21
18:19 23 Feb 21
Super easy and great people to have help fix your vehicles! Thank you Brock Stricklen for coming out and repairing my battery!
17:34 23 Feb 21
Don't hesitate buying a Green bean battery!! I was in your shoes, shopping around, trying to decide between an OEM or refurbished. I have a 2009 Tahoe Hybrid. The Green Bean transaction was smooth and easy. We had two great experiences with both Green Bean techs. I called at 10 am Friday and tech was at my driveway 3:30 pm same day. Anthony, the 1st tech drove from Houston to DFW. He was very prompt and courteous. The 1st battery that was replaced ended up with a "Service Hybrid System" several days later. We took our vehicle to the dealership for a diagnostic and then forwarded the info onto Green Bean. Green Bean sent a 2nd tech, Johnathan, also from Houston out to the house and replaced with a different battery. Jonathan was in constant contact with me due to traffic/snow/sleet mix on his commute to DFW.Dedication!! Ever since, my vehicle has had NO issues and drives like new again. With a lifetime warranty, great price & amazing service, I highly recommend using Green Bean!! They live up to their warranty!
14:27 23 Feb 21
James Frye came the very next day after I called for installation. He not only changed out the old battery but was so helpful with explaining other issues that were unique to my Prius model. I would highly recommend Green Bean Battery and give James 5 stars!
03:53 22 Feb 21
Timeline:4:50pm - set website appointment (opening at 8pm, same night). Odd…5:08pm - Received phone call from Dawn to confirm and discuss the procedure/billing. Dawn says it’s still a go. Pushed appointment to 9pm. I have doubt because of impending snow…9:20pm - James (technician) called and said that he’s running late due to snow traffic conditions. I request to move the appointment for safety but he declines and would rather do it tonight than in the morning. OK but I’m still doubtful.10:37pm - James arrives. Starts work. I request no power tools because it’s late. He agrees. I’m impressed.11:52pm – James completes install. Gives a brief on how to groom the battery and other diagnostic tips. Leaves me his card and cell phone number in case I have issues. Still impressed. VERY impressed.SO – in a span of roughly seven hours, I have an HV Prius battery (with a lifetime warranty that’s transferrable) INSTALLED IN A SNOW STORM; I’ve had oil changes take longer.... Green Bean customer service and installation was stunning = five stars across the board! Thanks, Dawn and James…
19:41 21 Feb 21
I have a 2013 Cadillac Escalade Hybrid. I needed a new hybrid battery and they sent a technician (Josh) out to my house the next day and did the job in about an hour. He is a very nice guy and he knew exactly what he was doing. I would not go with any other company. Green Bean is a very convenient option and saves you thousands as opposed to what a dealer would charge for a brand new battery. I love that the battery comes with a lifetime warranty too. I could not be more satisfied!
18:44 21 Feb 21
I need a battery for my Prius. Call green bean talked to Amber. She walked me to the process, contact a installer and set up a same day service to install my battery. With in 30 minutes I got a text from Len and told me he be there around 3PM. He was on time and got the job done in about an hour. Great men. Thank you green bean
00:15 21 Feb 21
I called green bean on Friday afternoon and talked to Maxwell. He set me up with an appointment with Len for Saturday morning. Len was extremely professional and fast. Maxwell and Len could not have done a better job!!! I would encourage anyone that needs a hybrid battery replacement to only call Green Bean. Quality battery, lowest price and lifetime warranty can’t be beat!
00:11 21 Feb 21
Incredible service. Johnathan Disano was prompt, very personable and very experienced. He replaced the hybrid battery on my wife’s Prius in less than an hour in my garage. Luke Danner in sales was able to arrange for Johnathan to show up with a new battery in just several hours. $1500 delivered and installed with a lifetime warranty is incredible to say the least. Thanks to everyone at Green Bean.Ron Jones
23:13 20 Feb 21
My car had been acting funny for awhile and then today, after a long cold snap, it would not start. After doing some research I found green bean batteries. They got great reviews so I gave them a shot. It could not have been an easier/smoother process. Maxwell in sales was very helpful and informative and Jonathan who did the service was Johnny on the spot. I called and 1:30 pm and by 4:30 pm I was driving my car again! I will recommend this company to anyone who has a hybrid vehicle. Thanks y’all!
22:40 20 Feb 21
I had a great experience with Green Bean Battery. I requested an appointment and within the hour Luke had reached out to me. James Frye was able to meet me that same day and had my car back in perfect condition in just a few hours. He was polite and thorough. My car went from not starting, to driving like new in an afternoon. I cannot recommend Green Bean Batter and James enough.
20:14 20 Feb 21
Tom was very patient with the help Christian and Arin to help me install my battery. Tom really did a great job taking apart the battery and replacing it with a new one. I am satisfied with them and would recommend again.
00:42 20 Feb 21
It was certainly an amazing experience that I had with Green Bean Battery. I got the "Red Triangle of Death" on my dashboard on the 17th of Feb 2021 when my wife came home after picking up some food. Called Green Bean Battery the next afternoon and made an appointment which was for the same day (02/18/21) at 6pm. I live in Indianapois, In and the tech came out of Michigan. Steven Z could not have been a better man. He did a awesome job with the install and finished in less than an hour. If every business did this kind of five star work, no one would have any reason to complain. Absolutely one of the best experiences I have ever had. The CEO has good reason to be proud of this employee. Truely a job done to perfection.
03:30 19 Feb 21
How lucky am I to have found Green Bean Battery. I called yesterday and spoke with Maxwell and told him I would call back the next day. I ordered the service today from Luke in the call center and they arrived the same Day.My service provider was Len, prompt polite and quality service.What a great team you guys have
22:06 17 Feb 21
Service was fast, price was half of a dealership, lifetime warranty. Great service from our technician James Frye
18:59 17 Feb 21
I've been on a bit of a journey regarding the battery in my 2005 Prius in the last couple of years. The car was showing a P0A80 triangle every fifteen minutes after a reconditioning one month ago. I made the decision to go with a Green Bean replacement, and could not be more pleased. I got an installation appointment for the same day I called, and Frank from Santa Clara had the new battery installed without fuss in less than an hour. There is a noticeable improvement in performance, and the price was certainly competitive. Highly recommended!
17:03 17 Feb 21
Scott came out to install our battery. He was very thorough and a pleasure to have working on our car. I would highly recommend Green Bean to anyone.
01:12 17 Feb 21
Frank did a good job he install the battery in less than an hour 👍
19:10 14 Feb 21
So very happy with my experience with Green Bean Battery, Len was very pleasant and professional in replacement of my battery. Tim was the customer service support and this was the fastest service I ever had with any company. Looks like 2021 may be alright , thank you much. Diana Goodman
15:38 13 Feb 21
I needed a replacement battery for my 2009 Toyota Prius. After some searching, my brother referred me to Green Bean's website. I went on a made the selections (really easy user experience), found a good no-nonsense price, picked a service date and then Luke & Max gave me a call right away to confirm the service date. They were really detailed in explaining the service date activities needed.On the date of installation, Len (service technician) gave me a text to advise of his ETA and he arrived on time. Performed the service and ran some after service tests before leaving.Here's the thing - it's a Lifetime Warranty, on the battery - so if it dies in a year or two or three, Green Bean will come out and replace it. Pretty easy and a lot cheaper than going to a Toyota Dealer.
14:51 13 Feb 21
This review should have gone up a year ago. A year ago the dreaded red triangle of death bespoke my sweet baby girl... I called and spoke with Arin initially and it was an overall excellent transaction. The customer service is superb. A day later, Len came out and installed the battery. The lady of the house was present while Len completed the work with in a half hour. A year later and many many miles, the red triangle of death reared its ugly head once again... I had an almost exact same experience with these two same gentleman. Arin crushed it and he said I didn’t have anything to worry about.. I was in shock... surely this company would try to worm their way out of the warranty some how! Right? Wrong... the warranty is real... the customer service was superb... and Len came out and all the while holding a very excellent conversation with myself, Len beat is intial replacement time.. the whole thing took 25 minutes... I felt compelled to immediately call the office and in form them how happy I was with the service and with Len. It’s most appreciated when a company has incredible employees, wonderful warranty’s and good old fashioned values and customer service that is hard to find these days..If you need a hybrid battery just do your self a favor and call Green Bean... I am so glad I did..
06:41 13 Feb 21
02:21 13 Feb 21
Everything went great! I had a different company install a refurbished battery before this and it was a huge headache. Fortunately this experience was much better! Hope I never have to use the warranty, but that was one of the best parts!
23:37 12 Feb 21
Great service from setting up appointment to Steve installing our battery. Appointment was same day we called. Would highly recommend Green Bean Battery and Steve.
21:09 12 Feb 21
Had one installed a couple weeks ago, the installer, Jeff, who works in St Louis but I think is out of Osage, MO did a great job. On time, very friendly and quick! Wanted to make sure he got a shout out! So far my Prius is running great. Very good value for money!
16:19 12 Feb 21
Green Bean was fast, friendly and efficient. The battery was so affordable, and with a lifetime warranty I thought it was worth trying (a new battery would be 5 times what I paid) They came the next day and installed my battery. I was very happy with the price, service and my car is great now.
02:31 12 Feb 21
Thank you Green Bean!! Frank and the rest of the company saved me some major money. Don't trust the dealership, use Green Bean. Frank in the San Francisco Bay area came out the same day and he did the install quick and disinfected everything. My Prius runs so smooth now. Thank you Frank you rock!
01:11 12 Feb 21
James Frye was the Technician that came out.Efficient, communicative and great overall customer service. Would recommend to anyone!
00:21 11 Feb 21
Great service! I was really impressed with Green Bean. They came out right away and replaced my battery on sight. Len was awesome and did an amazing job.
Gini De Armas
23:55 09 Feb 21
Frank came by to replace battery. Very professional, on-time. Great job! Happy our Prius has been brought back to life.
22:36 09 Feb 21
I've been borderline unable to drive my Prius for about six months due to battery pack/12v battery issues, so I gave Green Bean a try to replace the hybrid pack. Ordering was quick and efficient, and my appointment was scheduled within ten minutes of my hitting the order button for the following day!My installer Jeff O. was quick and courteous - arrived a half hour before scheduled install time and had it done well before the expected hour it would take. Install went smoothly (even in the cold and snow) and the car is running great after the replacement!
03:29 09 Feb 21
Thanks, had work done on Friday. Driving like new again. Very professional service from Brock Stricklen who also gave great advice on maintaining the car.Would definitely recommend.
Paul Warren - St Joseph
00:04 09 Feb 21
What a great service. We have a 2007 Camry hybrid which has served us well. After 14 years we didn’t want to get a new car and needed a better option than an expensive new hybrid battery. We found Green Bean Battery and the price seemed too good to be true but it’s not. For 1/3 of the price of new, GBB sent an installer to our little rural town with a refurbished battery and a lifetime warranty. The car drives beautifully and Scott, the installer was great. He even found a few diagnostic codes the Toyota dealership had missed when we took it to them just last week. Thanks Green Bean and thanks Scott.
20:30 08 Feb 21
Tom was my tech and he arrived on time, very helpful in explaining the warranty and his personal experience with the company. Being a hydrid owner himself he shared great insight of what I can expect. So far the car is running great. No issues. Thanks for the quick turnaround to get me back on the road
18:11 08 Feb 21
Great experience in Greater Seattle area. Battery failed on morning of Superbowl Sunday (2/7/2021). Very easy to engage with the company via chatbot on their website, followed by them contacting by phone to complete the process - started engagement around noon. James Frye arrived at scheduled time of 3pm and completed the work in about an hour. He even located a previously lost interior trim screw so left things better than he found them. Overall this was great experience, and puts dealer to shame. Can't complain about a lifetime warranty either as this is the 4th aftermarket battery rebuild I've put in this car :).
17:42 08 Feb 21
Wow what a positive experience. I had a problem with my battery and spoke to Javaad who scheduled an appt. for 2/9. Then on Sunday the tech -Frank called and asked if I would prefer to replace the battery on Sun 2/7 and of course I said yes. Frank did an excellent job and was done within 45 minutes with the replacement, Test drive and reset of codes. I couldn't ask for more as he also answered she questions for me, and gave me relevant info on the hybrid battery and how it works. Thanks Javaad and Frank for your help, as I was able to drive to work today. Great Customer Service and done before schedule, and I doubt I could have gotten that from Toyota. Also, the price was un-beatable and to think lifetime warranty for as long as I own the car. MO $$
16:25 08 Feb 21
I live in the middle of nowhere and they were still able to help me and made it out to my place in less than a week. My car was completely dead after sitting for a couple weeks because I thought I was going to try and sell it, I couldn't afford what the shop quoted me, the technician was able to jump the 12 volt battery and made sure it held a charge before he left. I'm so happy I found this company before I sold my car!
04:23 08 Feb 21
Narindra Motiram did an excellent job in replacing the battery in my Prius. The job was completed in less than 24 hours from when we called Green Bean. He showed up on time and finished the job in 90 minutes including a test drive and explaining what he did. I would highly recommend this service to anyone in need of a replacement Hybrid car battery.
20:25 07 Feb 21
So far so good! Brock installed the battery for me and was very friendly and effecient. I've been driving the car all around town today and it's working very well. Will update the review if I have more interactions with the company but I am satisfied so far!
21:15 06 Feb 21
Truly thankful that we found you guys. Adam came and replaced the battery on our tahoe right in our driveway, and it was super quick. He was very professional and communication was awesome! Now I can actually drive with confidence!!
18:39 06 Feb 21
Tom did a great job and very funny guy.
05:26 06 Feb 21
I called at 4 PM and asked for the next available appointment. He said, we can do it today at 6:30 PM! That alone deserves 5 stars. The installer, Narindra, came 45 minute early to my home, worked with his wife and worked efficiently to dismantle the car, remove the battery and installed the refurbished one. He even saw water leakage and gave me tips on how to protect the car and cleaned out the fan. The phone guy said the old battery is refurbished if they can and recycled responsibly if they can't. And they do it for less than half the price of the dealer. So if I could give 6 stars, I would. Superfast service, done at your home, at half the price and better for the environment with a very nice and informed installer. You have to be nuts not to use this service.
00:46 06 Feb 21
Today I received excellent service from Roman. He answered all my questions & wasn't at all bothered by them. He called ahead to notify me he would be arriving 30 minutes early. The work was performed within an hour and my car in running well. Thank yoy Green Bean Battery...keep up the good service because it is very difficult to come by!
20:28 05 Feb 21
Frank Souza Sr. and Jr. were awesome!! They worked so quickly, it really was an amazing experience to watch. Not to mention, they were super nice guys! When they finished their work, they sanitized inside the car where they had touch. Very respectful of the Covid-19 compliances. After they left, I called everyone in my family that had hybrid vehicles to put Green Bean Battery Company, (and to request Frank Souza) into their contacts in case they may need them in the future. Plus, the cost was so reasonable! Thank you sooo much Frank and Frank, and Green Bean Battery for having such awesome employees!! We really appreciated the experience with you!Forever Grateful,John and Dorothy M.PS: Happy Birthday to Frank’s sister🎂🎉
04:38 05 Feb 21
Green Bean Battery is the best company I have ever had the pleasure of dealing with. I called on Saturday about three weeks ago expecting to have to wait 3 to 5 days or more to have a battery installed in my Prius. I was told that they could install it that same day in about three hours and that the installation would take about an hour and a half. The installer showed up on time and a hour and a half latter the installation was complete. I was more than impressed, not only the get a new battery the same day I called but more importantly by the professionalism and courteous service of the person I talked to when I called and by Toni Maxwell the installer. As if that wasn’t enough, the battery comes with a lifetime warranty. You can’t ask for anything better that. I would and will recommend Green Bean to everyone I know who owns a hybrid car. By far the best customer service experience I have ever had from ANY company. If I could give them 10 stars I would. Please make Green Bean your first choice, you will not be sorry.
03:07 05 Feb 21
I had James Frye come out 15 mins early, was very nice and efficient in changing my battery. I have a Yukon Hybrid and the battery is huge. He was very friendly and taught me a lot while moving the huge batteries in and out of my car. We did a test drive after, had no issues and I would recommend Green Bean Battery to everyone who drives hybrid cars. The dealership was going to charge me $6500! I saved $4k today and it comes with a Lifetime warranty with free installation at your house, amazing! Also very professional in keeping all the COVID-19 protocols. Thanks James!
Stanley Daniels II
02:38 05 Feb 21
Good value, Great Warranty, Great service. I called Sunday afternoon and they had the new battery installed before noon on Monday. James Frye did the install very efficiently but didn't mind my watching and asking questions. Original battery lasted 16 years and I intend to see if this replacement will last as long!
23:05 03 Feb 21
Brock Strickland was great ! Efficient work! Very good experience so far!!!
David and Tonya Roper
22:32 03 Feb 21
Tom just changed the battery on my 08 Prius. He did a great job, was on time and very professional. Communicated very well, I'm very pleased with his work. I would not hesitate to use this company. The dealership wanted me to scrap the car, instead it's back on the road for under $1,500. A fantastic deal, thank you so much Green Bean & Tom!
03:42 03 Feb 21
My technician, Scott Lantay was fantastic. Very informative and right on schedule. He even cleaned up my car a bit after he was finished. The company has done a great job with their communication to me & customer service.
17:43 02 Feb 21
WOW. !!!!I CALLED THE COMPANY AROUND NOON AND CALEB CAME TO MY HOUSE!!! ITS 6:45 pm and it is done.Everyone was polite and the right hand knew what the left was doing. Caleb who was going to service my prius, called to keep me appraised of his schedual. He was well groomed and Well spoken . He arrived when he said he would and like I said was done at 7:45. The price was great.I have been self-employed and someone like caleb is one in a million. Oh let me also say they were prompt with the paperwork and when I called I spoke with a people and didn't have to push a series of numbers.I AM ONE SATISFIED CUSTOMER. That is rare.
23:55 01 Feb 21
Green Bean Battery impressed us from the beginning. They were able to come the very day we requested their service. Scott was very efficient with communicating the process to us, and he was very knowledgeable and friendly!
23:01 01 Feb 21
Such a great service and half the price of the dealer! Couldn't have been more simple - they came out the same day and only took a little over an hour. Jeff was very courteous and professional.
23:19 31 Jan 21
Adam was very prompt in showing up to my shop in Indianapolis to swap my junk battery out! Car runs just like new! Very friendly and I will definitely recommend this company, as well as Adam as the swift installer, for all of my hybrid driving friends!
17:58 31 Jan 21
So far so good. Adam installed the battery in my car in about an hour. I’ve driven the car 300 miles since with no issues. Adam was great to work with and showed up when he said he would. Customer service from green bean was excellent. I’m hoping to drive this car another 3-5 years, so I’m curious to see if I will need the lifetime warranty during that time and how that is handled. At the moment, I’m extremely happy with the service that was provided for a price that was better than anywhere else I looked. It was a great feeling knowing that within 24 hours of calling my car was driving again.
17:44 31 Jan 21
I cannot say enough about how impressed I am with the service I received beginning with placing my order, followed by an absolutely stunning arrival at my house just 4 hours after placing my order and culminating with an impressive and professional 35min installation and test drive by Adam. If you need a hybrid battery replacement I very strongly recommend Green Bean Battery!
01:48 31 Jan 21
Frank did a fantastic job to replace the battery. Tim was very helpful over the phone. Thank you Green Bean.
LoL Roro music
22:35 30 Jan 21
I love this company and especially pleased with with James Frye who just replaced the battery in my 2008 Prius. He was super professional and did a great job. I'm happy to refer all my Prius Pals to Green Bean Battery for hybrid battery replacements.
21:43 30 Jan 21
I had an issue pop up, and they somehow managed to send Scott out the very same day to knock it out of the park with a fresh install! Scott and Green Bean are amazing!
16:01 30 Jan 21
Scott was very thorough and knowledgeable. Good experience overall. They came to my work and replaced my battery. Would definitely recommend.
14:02 30 Jan 21
Green Bean is by far the obvious choice for a replacement battery. I figured out how to DYI the bad cells, but they come about every 6 months. Enough of that, time for a lifetime warranty replacement. Thanks to friendly installer James Frye, I won't have to do that again. Great service and quality install.
05:52 30 Jan 21
James Frye installed the replacement hybrid battery on my Cadillac Escalade Hybrid. James was extremely knowledgeable, helpful, and on time. Replacing the battery was a game changer and now it is now running like a brand new vehicle.
00:15 30 Jan 21
Amazing service from the first phone call to completed install!The quality of customer service we received from Maxwell on the sales team to James our technician was outstanding!Maxwell was very knowledgeable and answered all of our questions regarding the battery and warranty. Maxwell was able to schedule our install, which was a 4 hr. drive to meet the technician.James was one of the most professional installers I have had the pleasure of working with. He took time to answer any questions and was very considerate in protecting the battery area and the interior while removing and installing the batteries.Thank you for the great customer service and would highly recommend James and Maxwell and the Green Bean product!
22:48 29 Jan 21
I decided to wait several weeks before posting my review to make sure everything was as great as I hoped. It's a pricey repair so I was a bit nervous about whole thing. My installation was done the same day I called (a Sunday!) and it took about an hour. My installer, Len, was timely, personable, and most importantly, he really knew his stuff. Since then my car has been working beautifully, getting the fabulous gas mileage we Prius-owners love! I feel good recommending Green Bean.
19:11 29 Jan 21
If you need a hybrid battery replacement, do not go anywhere other than Green Bean. A fair price and a life time warranty is unbeatable. I had to have my battery replace twice (thank goodness for the lifetime warranty). Scott Lantay and Kenny were both very professional and knowledgeable with their service. Love Green Bean!
18:57 29 Jan 21
Green Bean Battery’s installer was available to come the same day that I scheduled my appointment. They called me first and made sure all my question were answered. The installation was super quick and now my car is back in good shape. Thank you!
23:29 28 Jan 21
Narindra Motiram was on-time, courteous, and very efficient. He had our old battery out and the new battery in in 1 hour. The entire process with Green Bean Battery was exceptional. They were able to offer same-day service and even worked with us on a scheduling change. I will definitely recommend Green Bean and Narindra.
22:09 28 Jan 21
Kenny was great, communicative, and efficient. Came on short notice and got me back on the road. Car runs great and should be good for another 100k.
18:26 28 Jan 21
James Frye was my hybrid battery replacement guy. He was so helpful, accommodating, informative and presented great customer skills. He also finished the installation so smooth and in a timely manner. Which I’m grateful for. I called him shortly after the installation was complete in regards to another issue with my car (the sensors) and he was also helpful with advising me where to go and recommended me a place to go to because I am not from here and just moved from California. James made an effort to listen, understand and was kind to help me and guide me.
06:04 28 Jan 21
Scott was the installer and he was super nice and helpful. He completed the job quickly, test drive the car. New battery from Green Bean is amazing.Don’t buy a $4000 battery with the products and services Green Bean provides !!
22:45 27 Jan 21
Great experience with Green Bean Battery. James Frye worked on my 2007 Prius in January. He came on time and was great about communicating and answering my questions. The Prius is running again and am so glad I found this company.
21:47 27 Jan 21
Brock Stricklen was in and out in under an hour and very friendly and professional. Cars runs awesome! I highly recommend!
21:41 27 Jan 21
My technician name was Narindra. He showed up to my appointment exactly on time and did a quick prompt and fantastic job
21:08 27 Jan 21
Mr. Mark was on time very professional and fast! I definitely would recommend green bean battery to anyone! I really appreciate it!
12:53 27 Jan 21
Excellent company that delivered what they promised.I am 150% satisfied with my experience with green bean. They delivered more than I expected.Narindra performed an exceptional installation... On time, professional, friendly... OUTSTANDINGThank you Green Bean, THANK YOU Narindra.
16:36 26 Jan 21
Scott Lantry did a fantastic job replacing the battery in my 2007 Prius. He was kind, professional, and throughly through !!! He did this work back in December and I tried to post a 5-Star review for him then, but may have either failed to do so, or didn't get all 5 stars up. That means this may be a second, much more accurate recommendation -- needless to say, he was terrific !
17:57 25 Jan 21
Awesome service! Very professional and friendly. Kaleb was super pro and generous to have driven from Michigan to revive my car with his above and beyond great customer service and the Green Bean power bank for my 2012 Prius. Kaleb deserves a bonus please!
17:56 25 Jan 21
Marc came all the way to Savannah from North Carolina ON A SUNDAY just to replace my battery! I can't articulate just how grateful I am for such prompt and friendly service. Marc was very personable and shared a wealth of knowledge while replacing my battery. The price was very reasonable considering the fact that this company carries a lifetime warranty on their batteries unlike Toyota who would've charged me 3 times the price but mustn't have enough confidence in their own parts to guarantee them for the life of the vehicle. I don't plan on buying another car anytime soon but if my next vehicle is a hybrid, Green Bean is who I will be calling for my battery needs.
00:29 25 Jan 21
After doing a lot of research, we decided on Green Bean for our Hybrid Battery Replacement needs. Within 5 minutes of requesting service online, a representative called me to confirm my requested installation time. Installer Steve (& assistant) were friendly, prompt & efficient. Our 2007 Toyota Camry Battery was replaced and tested in less than 20 minutes (including the test drive). Thank you Green Bean Battery for your amazing service.
18:20 24 Jan 21
Dawn and Brock where knowledgeable and very courteous I would recommend to a friend.
18:58 23 Jan 21
Madison and Kenny made it a fast and smooth process. Madison set up our installation appointment and guided us as of how the whole procedure would be. Our battery installer tech Kenny arrived fast and installed my 2008 yukon hybrid battery within 30 min and took it for a test drive to make sure everything was okay.Do not hesitate to use them if you are in need of hybrid battery replacement. They beat their competitors in all aspects!
18:33 23 Jan 21
Very great service and very quick! I was able to get my appointment scheduled and Tom arrived early and completed the work within an hour. Nice guy too! Very communicative and friendly person. THRILLED to find a replacement battery with a lifetime warranty as well. Thanks Tom and Green Bean!
22:08 22 Jan 21
Great Service. Highly recommended. Scott went over and beyond. Thank you Scott
16:58 22 Jan 21
Johnathan DiSano was the tech for my ‘08 Camry. He was quite professional while at the same time personable and open. This guy spent extra time doing each step of the battery replacement just right, from the main electrics and checking multiple fuses, to the cooling fan cleaning, to making sure each piece of trim was back properly. I have not received service of this caliber in my entire adult life, living all over the US. I love GreenBean’s vision, mission and integrity. Their refurbished battery was less expensive than any other I found, and their lifetime/unlimited mileage warranty made the choice a no-brainer. When Johnathan let me know that my battery too would be recycled, I felt great! Minimal contribution to the waste stream, by a guy who’s great at and loves his job. Thank you, John and GreenBean! I’ll enjoy the next 300K miles 😊. Alison H, Dripping Springs, TX
03:08 22 Jan 21
I am very happy with the service I have received from Green Bean Battery. When ordering and setting up the appointment with Luke to getting the battery installed by Brock Stricklen. I received multiple emails that kept me up to date on the appointment. Brock, the tech, was right on time and even called when he was an hour out from my place. I highly recommend Brock and Luke when it comes to needing new a hybrid battery.
18:49 21 Jan 21
Matt did an awesome job installing my Green Bean battery, and was early too, Thanks Matt 🙂
22:44 20 Jan 21
James from Green Bean Battery was able to install my new battery in mountain weather conditions (high winds) quickly and efficiently. He was on time, friendly, and delivered a great service. Thank you!
17:16 20 Jan 21
Scott did a great install very polite and constantly working good clean up excellent job thank you
David Foss Sr
16:29 20 Jan 21
Great service. Tech. came to my work 20 minutes early. I met him by my Prius gave him the key and 45 minutes later I had a new battery. I could not be happier. No more triangle of death on the Prius dash.
19:41 19 Jan 21
Thank you, Scott Lantay and Green Bean Battery for getting our 2006 Prius back on the road the same day we called!!!
02:01 19 Jan 21
I spoke with courteous customer service rep named Jawad, who set me up with an appointment for install the same day! Frank and Frank sr. came right on schedule and performed a perfect install in less than an hour. Awesome experience overall and would highly recommend.
23:44 18 Jan 21
I was very impressed with the Green Bean Battery company and LEN the technician that serviced our vehicle. It was easy to do business with them. I was able to get an appointment the same day. LEN was professional, texted me the time he would be there and answered any concerns I has at the beginning and after the installation. The best part was when my vehicle was fixed and all of the red lights were gone.This is an additional praise report. I needed a warranty done. I took it to the auto part store and has the code read. Then called Greenbean and they dispatched LEN the technician again. The warranty department was great and LEN replaced my battery and answered all my questions etc. This company really went the extra mile. I would definitely recommend this company.
21:20 18 Jan 21
I couldn’t be happier! My 2010 Toyota Prius was giving me the ⚠️ and I wasn’t quite ready to give up on my car. Narindra came out the morning after I called and replaced my battery in an hour. He was so friendly and made me feel much better about my decision. I highly recommend Green Bean if you’re looking to replace your hybrid battery!
02:28 18 Jan 21
Great service!! We had Brock Stricklen on our back to finish the battery change. Such a nice experience with him and appreciate all the professionalism!!
21:27 17 Jan 21
Adam was friendly and he came out fast and got the job done efficiently and professionally . It was easy to get the job done with Green Bean and I saved over 3000 of what the dealership quoted. I would highly recommend working with Green Bean services!
17:54 16 Jan 21
I was having some battery trouble with my Prius C and went somewhere else to receive a temporary fix. That temporary fix only lasted about a week, so I googled hybrid batteries and searched for the best price. I came across Green Bean Battery during my search and the price for a new battery was great. I received a call within 10 minutes of booking my appointment and Brock arrived at our set appointment. Brock worked quick and had my Prius running like new again. Green Bean communicated with me from the moment I booked my appointment, the days leading to my appointment, and after. They also provide a lifetime warranty.
18:23 15 Jan 21
My 2010 Prius had 202,000 miles when all the check engine lights came on. The dealership diagnosed the demise of the big battery, and quoted me $3700 for a new one. This is not my first Prius, nor my first rodeo with a dead battery. I purchased a new battery through the dealership for my 2005 Prius for $3500, and within a month the car was totaled in an accident. OUCH. My next Prius, when the battery died, I found a mechanic who replaced individual cells to keep the car running... three times at $300 a pop. OUCH. This time, I found Green Bean and there is no OUCH in this story. They came the same day that I called them, replaced the battery in my driveway for $1500, and 5,000 miles later I could not be more pleased. This company has filled a necessary niche. No more multi-thousand dollar repairs, no more return trips to the mechanic. They are awesome, professional, and oh yeah - the lifetime guarantee. Plus super beneficial for the environment. Buy stock in this company.
02:11 15 Jan 21
Frank and Frank and Dawn were fantastic through my whole experience! The logistics to set up the appointment were easy and Frank and Frank Jr. arrived on time and finished within an hour! I’m very happy with my decision and outcome!
AWS San Francisco
01:36 15 Jan 21
Len was great, he was quick to take care of installation and Madison who booked our appointment was great was able to get a next day appointment.
23:04 13 Jan 21
Great guy ! He called ahead, came out and explained everything to us. Replace the hybrid battery 🔋 and runs like a champ! Thanks
01:44 13 Jan 21
Karl was fantastic. Punctual and professional I highly recommend this company.
22:39 12 Jan 21
Marc came and gave a splendid service. He was fast and did a great job. The car had no damage, very professional. I would suggest anyone to give GreenbeanBattery a call. I got better service than at my dealership( which MESSED UP my AIRBAG COVER). sry about the caps, I got angry.
21:19 12 Jan 21
I own an 05 Prius. the battery had been replaced 6 months before I bought it, and within 12 months of buying the car, the battery started dying. The dealership gave me a hard time getting it replaced because the owner of the vehicle had changed. They finally (reluctantly) agreed to replace under warranty, but I had to pay for the battery and the labor, and they would reimburse me for the battery (VERY SKETCHY). They did reimburse me 4 weeks later, and 3 years and 2 months later, the battery dies again... they would not replace under warranty because it had been 5 years since the original battery replacement. I was told that I would need to come out of pocket another $2500 to get a "reconditioned" battery with a 1 year warranty... I went online and found Greenbean. They came to my house the very next day and replaced the battery for $1449 with a lifetime warranty. The installer was professional, courteous, FAST, and meticulous! The Car drives like new now (although it's only been a day) I will update if needed. I can't review the warranty yet, but I've already saved about $1,000 over the stealership.
16:20 12 Jan 21
Matt was a friendly guy and installed everything in less than an hour. HE answered all my questions and was very professional.Only had the battery for a few days now but everything seems to be working great.
21:13 10 Jan 21
They have very good customer service and fast who fix my car hybrid battery that also very nice with me he made me full satisfied and we did test drive make sure everything was okay. His name is roman he is very good worker thxxx for it
08:37 10 Jan 21
Great services by Luke and Brock! Easy communication and friendly service!!!! Very thankful for Brock to drive an hour out to replace the battery!!
03:02 09 Jan 21
I am satisfied with the experience with Green Bean Battery. I called to set an appointment and spoke with Luke, he’s was courteous and he made sure that my appointment was set for the best time to work with my schedule. My appointment was set for the next day at 2pm. I was sent a few reminders about my appointment beforehand. Brock Stricklen was the tech that showed up and he gave me a phone call before showing up to make sure the car was ready for him to work on. When Brock showed up he immediately went to work on the car. After the Green Bean battery was installed we test drove the car and everything worked as it should! He explained the warranty and he answered any questions I had about the car. Brock was very knowledgeable and professional! Thank you for getting the car fixed in such a short time!
20:53 08 Jan 21
As many other Prius owners will know, there can come a time when you get the red triangle of death and an explosion of other warning lights that lead you to find out that you have to replace the hybrid battery pack. It is expensive no matter how you approach the problem. Getting what you need to do a proper job of going down the DIY route can be nearly as expensive as a new battery pack unless you already know someone who has spent money on the equipment. I looked at all of my options and finally settled on Green Bean Battery. I could of gone a little cheaper, but the lifetime, transferrable warranty sold me on the company (assuming the warranty works out as promised).The experience of setting up the appointment was straightforward. I simply filled out the appointment request form online, for the next day, and they called me very quickly to confirm my details and the appointment time and place. Mark, the installer, met me the next day at my location right on time. He came across as knowledgeable and efficient. Within 30 minutes he was into the car, did the swap, and had everything checked and closed back up. He managed this despite fielding all of my curiosity questions lobbed at him from several feet away. He did a quick test drive and everything seemed to be sorted out.Unfortunately there was a hitch. Sometime after Mark left, I was finally able to take a few minutes to take the car out for a quick spin. Sadly, the errors returned. Fortunately I do have my own OBD scanner, they are easily to be found fairly cheap on amazon after all, and was able to confirm that it was the same error. Apparently I got a dud battery pack.I called Mark immediately and he simply told me to call the office and he would turn around and started heading back to my location immediately with a different battery pack in anticipation of the office telling him to do just that. I called the office using the contact number provided on the warranty. I explained the problem. They asked me to confirm the error code that had popped up. They then explained that they would have the installer turn around and come sort the issue out immediately. The call took less than 5 minutes. I received no run around, no being put on hold, they simply moved to resolve the issue right away.Mark returned to me as quickly as promised with another battery pack. He was just as quick to swap this one for the dud. Just to be sure, he went through some additional steps and took a much longer test drive to try to ensure that there would be no repetition of the problem. 24 hours later, all continues to work as it should.Some may choose to find fault with the installation of what turned out to be a dud pack the first time. Perhaps the pack had simply sat on a shelf a little too long after having been rebuilt. I, on the other hand, appreciate the nature of what they are trying to do and the logistics of providing that service. It is always possible for problems to crop up. What I took away from the experience is that, Mark was fantastic, and when there was a problem they jumped right on it without hesitation or complication. That is the kind of responsive service that gives me confidence in their warranty and what extra I paid for that service in the price.These are refurbished, reconditioned batteries, not new ones. There are potential issues there that you simply won’t see as often with new batteries. It is what it is. The important part is how you deal with those issues and Mark, as well as Green Bean, show me something of how they deal with issues. Despite the dud battery, I was very pleased with the people I interacted with and the experience as a whole. I still hate spending that much money at once, who doesn’t, but the experience left me feeling as though I likely spent it the best way I could have under the circumstances. Thank you Mark and thank you to the folks in the office.BTW, to anyone who might read this… I can’t recommended that you get your own OBD reader highly enough.
16:53 08 Jan 21
Mat the installer from Green Bean Battery did a great job, my sisters Toyota Prius had the main battery replaced and was quoted a ridiculous amount from the factory. After a Google search I found Green Bean and was quoted a reasonable price including the installation with a life time warranty.Mat the installer called the day of her scheduled install and asked if he can come early, that was awsome!! He replaced the faulty main battery, test drove the Prius and corrected the trouble codes.My sister was ecstatic that her car was fixed at a fraction from what the dealer asked and that Green Bean came to us.Green Bean is a great company with reasonable cost for repair and the installer was professional.Thank you Mat the installer and Green Bean.
17:23 07 Jan 21
I requested a battery replacement on a Sunday and they sent out a tech named Tom Tuesday afternoon. Tom was quick and kind, entertaining any questions I had. It only took about an hour and a half and he had my car put back together and I was back on the road. I highly recommend both Green Bean Battery and the technician Tom.
17:05 07 Jan 21
Had a good experience with Green Bean Battery! Called them and they came out to the house and I never had to interact in person with anyone. Very covid responsible!!!!!! Ali was the installer closest to my house and he did a marvelous job and test drove the car after. He communicated well each step of the way. As did Maxell, who I talked to initially at GBB. One thing I might suggest is to make sure you know it is the hybrid battery that needs to be replaced. I was told by the first person at GBB (I believe his name is Madison?) that because my car did not start that I would have to pay the full amount upfront. My concern was that they were going to install the reconditioned batter regardless of if it needed it or not and I would be out the $1649 charge. They are the experts! And should know whether the battery ACTUALLY needs replacement. And if it doesn't they should charge for a service diagnostic fee of whatever but not $1649! The other concern is if it fails there are too many loopholes in their warranty. They stress LIFETIME but.......It is limited lifetime and you have to send in pics or get it diagnosed and send in proof. Lots of what I feel are unnecessary hoops to jump through and time to spend dotting the i's and crossing the T's. I replaced the 12 volt and the car initially did not even run with just the engine. Still don't know why but later in the week after buying a obd2 scanner it did finally start and was able to only have to put up a deposit. By that time also I was able to verify the hybrid battery was bad with the error codes. And like I said before I had a great experience with the swap out! If you have the time ..... make sure it is the hybrid battery though and read their warranty. Don't think it better just because it is LIFETIME.
15:50 06 Jan 21
Matt did a great job swapping out the battery. I was occupied so he went about fixing it and took it for a test drive. Reset the codes. The car runs great! He was very friendly.
19:55 05 Jan 21
Narinda came within a day of our calling for a replacement battery service on a 2007 Toyota Prius. The swap out was quickly accomplished, test drive proved successful as the ride was smooth and free of the lurches and power loss that we were experiencing beforehand 100% of the time. Our family highly recommends Green Bean Battery as a lower cost choice for battery replacement than what the respective dealerships for your make and model vehicle will offer. Bravo!!
13:57 05 Jan 21
Could not be happier with their service. & during this pandemic, they did the service 100% contact-free.With the 5 year warranty, the price is outstanding.Hopefully I won't need to call them again (car is already 15 years old) but if I do need this service again, I won't hesitate to call.Specific details:I called on Friday, New Year's Day, Maxwell helped me & got me an appointment for the NEXT DAY, Saturday at noon.Narindra called me half hour before the appointment. Then arrived on time & at my workplace, finished in under an hour & left the inside of my car as it was before.
19:20 03 Jan 21
Narendra was super helpful, and came on time and got the work done quickly. He installed the new battery and made sure everything was running correctly. I definitely recommend Narendra from Green Bean Battery who did a great job!
23:59 01 Jan 21
Within 2 days of my call, Green Bean Battery's skilled technician, Kenny were able to travel 5 hours to install my new battery (Which took only 15 minutes.) Would recommend this company to anyone in the market for a new hybrid battery.
22:13 01 Jan 21
Narindra Motiram did a good job, efficient and fast, he arrived at the time the appointment was, this review is for the installation only, it is too early to do a battery review, but so far is working soo good.
14:27 01 Jan 21
I can not stress how amazing these guys are. From the very beginning to the handshake at the end, everyone was very kind and professional. Our installer Jeff Orphan was the best. He called the morning of and then about an hour before the appointment to keep us up to date with the time line of his arrival. He worked well with us to make sure everything was done in a very timely manner. I don't know why anyone would use anyone else for they hybrid battery needs.
23:12 31 Dec 20
I have a 2009 Chevrolet Tahoe hybrid 4wdI have looked on the Internet for a while to find out when the battery fell what is the symptoms I haven't seen anybody experienced the same symptoms as my car had Just keep in mind if your car Start sounding like if it wants to stop what are you driving and The transmission start cranking like if it's has problems every time when you make a stop can accelerate it is 100% your battery is dying I recommend change it as soon as possible I called green battery they came the next day and they replace it for the price of $2549 it was amazing experience the guys that came and change the battery they were very experienced in this field they know exactly what to do and it's only take them about an hour to do it they tested the car after they finish the work and I was happy with the service the guy name is narindra Super friendly
16:10 31 Dec 20
(CA) Matt is a professional and an amazing and dedicated hybrid specialist. He had my ‘07 prius back up to tip top shape with the full battery replacement. Now my prius runs as if she were new again at 51/49 mph.At first I honestly was skeptical about the pricing and warranty, but this company comes to show that they truly do care about us hybrid/electric car drivers.I was on the phone with a person name Juwad (I apologize for the misspelling) who had officially had me sold on choosing Green Bean Battery.Thank you Matt for giving that extra life my hybrid desperately needed, and for the indefinite reassurance of a hybrid battery waiting to be installed for as long as my car can run! 🙂
23:46 30 Dec 20
Adam was so kind, well mannered, super helpful and patient! Explained everything I needed to know! Although it’s been a hardship to have my battery go out this company saved me over 50% going with them! They were immediately available and drove to my place! Spectacular warranty! I never have to worry about replacing my battery again
20:13 30 Dec 20
Charlie was an absolute professional. He came out with some nasty road conditions here in Colorado and had everything ready to go in less than an hour.
19:47 30 Dec 20
My technician...Charlie..just installed my battery. He showed up early, did the work quickly and was a really nice guy. I am very satisfied with the excellent service I received. Your company did not disappoint. I highly recommend it to anyone that has Hybrid replacement issues. Thanks...Al Garza.
19:04 30 Dec 20
I contacted Green Bean battery after having issues with my 2011 Tahoe Hybrid. They were able to offer same day installation. Scott was at my house within an hour of scheduling and was very professional! He did a test drive after he was finished and made sure I was satisfied with the work before leaving. I was impressed with the excellent communication throughout the entire process, expedited installation, and safety precautions taken due to the pandemic. I am so glad to have my Tahoe running smoothly again!
02:49 30 Dec 20
I have never had a better experience and service than the green bean battery, I could not believe that I made an appointment at 10 am and at 1 already had the battery installed in my car. Jawad contacted me 10 minutes after placing my appointment on the website, really, his treatment is very professional and transparent. and Mr. Kenny (the installer) kept me informed when he would arrive at my house to change the battery, he also impressed me with his speed, organization and cleanliness with which I work on my car. After I finished changing the battery, he explained everything to me and gave me good feedback to keep the battery working properly. really a good experience, I congratulate you. Thanks a lot
02:56 29 Dec 20
Did an amazing job replacing the hybrid battery in my 08 Prius. Scott was a wonderful technician and made sure everything was right with the vehicle before leaving. Highly recommend this company for any hybrid battery needs.
00:53 29 Dec 20
Scott recently installed a Green Bean battery in my 2007 Prius. He was very thorough, explained everything in detail, and had the car back to normal in one short hour. I would recommend this work to anyone who needs a new Prius battery.
19:42 28 Dec 20
Matt did a great job installing my battery for my escalade
04:57 28 Dec 20
I changed my hybrid battery with green beans at the end of July. I didn’t want to rate until I use the car for couple of months. After I changed the battery the car returned as same as the new one great and smooth. Matt was very professional and gave me some important information.
04:10 28 Dec 20
Frank and Don came out tonight Sunday two days ahead of scheduled appointment. Great professional service and tested it before leaving. I called Dawn at GreenBean at noon today and by 6pm on a Sunday my Prius is up and running. Thank you!!
03:32 28 Dec 20
I almost had to trade in my car thanks to Green Bean Battery the lady on the phone had answered all my questions and the service man Len came less than an hour after I ordered it and finished in just half an hour very nice man. I strongly suggest people who have the same situation like me with dead hybrid battery. It’s a best way to make it alive again.
19:36 27 Dec 20
(This is Errol) UH-MAZING! I thought I would have to wait a week to have such a significant repair done. They came out the next day after I called-in. Scott was extremely professional; he explained everything to me, gave me clear directions on what to do with my car, and advised me to test drive it afterwards. The value of the service is remarkable. Thank you Green Bean Battery. I will definitely recommend you to others.
17:06 24 Dec 20
Amazing service! Len it’s great! And the Costumer service it’s everything! I will always trust them! 🙂
01:52 24 Dec 20
I just had my Toyota Camry Hybrid Battery replaced today and Anthony from Green bean Battery did a great job! It was such a relief to have all the warning lights off and it seems to drive smoother now. Anthony also was super helpful and removed a poor dead bunny from the end of my driveway by the road. The price was a lot less then the car place was going to charge which is a plus:) Thank you Green Bean Battery!
01:01 24 Dec 20
Fast, professional, easy . . . I had a great experience with Green Bean Battery. They came to my home, installed in my driveway while practicing social distance and clean practices. I am very happy to have used Green Bean and I will let anyone who has a hybrid that Green Bean is the company to work with! Tomi took my order and Tony installed. Both were helpful, courteous, and great to work with.
17:30 23 Dec 20
The entire experience was extremely easy and everyone was very professional and answered all of our questions. The installer Marc showed up early and got after it and within 40 minutes my sons 2007 Prius was up and running like new. I will recommend this service to all my friends.
02:32 22 Dec 20
Dawn and Frank did excellent service for my car today.
04:39 21 Dec 20
Len came on time and provided great service. Very impressed and I will be recommending to my friends and family!
23:06 20 Dec 20
Cost are reasonable and lifetime warranty with free installation. Technician Frank came and installed it. He is friendly, knowledgeable and installed it very quick. I will definitely buy HV battery from Green Bean again.
22:11 20 Dec 20
Frank was hybrid Mechanic for my 2008 Toyota Prius and he did a great job, explained the warranty and even gave me an estimate for my next hybrid car that might need a new hybrid battery installed sooner or later.
19:20 20 Dec 20
The service and installation we got through Greenbean was greate. The technician Narindra Motiram came earlier that our scheduled appointment and replaced our hybrid battery within one and a half hour. Both him and the trainee that came with him did a good job with installation.
04:28 20 Dec 20
Len went out and beyond. This company really is the best it just took Len an hr to install and make sure my car was running properly. Thank you so much Len!
22:40 19 Dec 20
21:11 19 Dec 20
Adam Smith did an amazing job. He was a bright light in a crazy situation! His attitude was positive and so upbeat. He was gracious to explain the process and very efficient. The cost is significantly cheaper then the dealer and with a lifetime warrenty I have peace of mind should any problem arise. I truly appreciate them being so punctual and getting the job done the same day I called.
00:15 19 Dec 20
I called green bean battery at night time they came very next day. Narindra was the technician and i got late for hour and half he did wait and company called me and ask me if you cannot make it today don’t worry we could come tomorrow i said please wait for half an hour they said ok so after that my car came and Narindra changed the battery and he did very well.Thanks Narindra once again
01:24 18 Dec 20
Jeff Orphan was amazing! Canned beforehand and actually got to me 2 days early! On time and VERY professional. With a lifetime warranty you can't beat Green Bean!
Custom Paint Works
14:01 17 Dec 20
It seems like a decent company. I bought a Prius secondhand and transferred the warranty over from the previous owner. I had trouble with the battery, but Arin got back to me quickly and Narinda Motiram came out shortly after to replace the battery. Good experience all around
01:42 17 Dec 20
Made the appointment this morning and Len was installing the replacement battery in my vehicle 5 hours later. Install time was about 60 minutes and the price was substantially less than the dealership.Performance will be determined over time but the sale and transition has been flawless. With the warranty and ownership transfer policy this may be the perfect solution.
23:37 15 Dec 20
Called at 5 pm on Sunday evening, Tom the Tech, arrived at 9 the next morning and was out by 10:15 am with battery installed. Very courteous and professional.
20:14 15 Dec 20
Matt was great he did a great job on my car. I greatly appreciated this company and their employees.
06:20 15 Dec 20
So far, so awesome! Grean Bean Battery was my final choice after a week of doing research on replacement batteries for my 2nd generation Prius. Narindra did a great job, was kind and left my car both much cleaner inside, and running with some new horses under the hood. Recommended.
01:54 15 Dec 20
Great customer service. I called on a Saturday and they were out on Sunday. The technician was great. Frank took his time and did a great job. The car ran better than before.
03:50 14 Dec 20
Really quick and amazing service. Jawad was very responsive and helped me book my appointment without any hassle. Len worked very quickly and accommodated to an earlier time than what I had originally scheduled. I loved that it includes a lifetime warranty and that I won't have to part with my prius anytime soon. Thank you both for all the help!
01:22 14 Dec 20
Great service. I needed a new hybrid battery for my Tahoe and everywhere quoted me around $5000 or more! Greenbean Battery did it for $2500, came right out to my location the next day and installed a new battery in about an hour. Plus it came with a lifetime warranty included in the price!
21:22 13 Dec 20
Scott was very professional and brought my Prius back to life!
20:15 12 Dec 20
Very knowledgeable,very thorough,and very fast! Thank you Brock for your excellent service! Being a mechanic myself,I would highly recommend again...
17:58 12 Dec 20
12 10 20 I was skeptical but went through with it after talking to one of their salesperson.They set an appointment for 6 in fresno ca the original guy was working around here so he tried to make it earlier which is good most of the time but not this time we were working,but wife called they rescheduled for 6:30 and yes after 3 and one half hour drive Senor Tom showed up did a complete professional job,So we are thankful best costumer service ever thanks Tom and Greenbean. Tony and Rachael Fresno ca
11:29 12 Dec 20
Customer service was amazing! Scheduling was very easy. The technician Len arrived slightly early (not late) and he was efficient in replacing our hybrid battery. We were so pleased with the whole experience and our 2005 Prius runs fantastic! Thank you Green Bean!
21:40 11 Dec 20
This place is awesome. Let me start by saying if you don’t have the money or the time or whatever it may be at the time, they will work with you. Started off with more than enough information given in the beginning about 4 months ago.Then led to Maxwell Tomi keeping in touch all throughout that time. AND answering my phone calls when had random question haha. Can’t find customer service like this anywhere and I greatly appreciate it.Next led to Bill who was Uber professional. Called the day before, and morning of. Arrived early. Fixed it, realized I needed a 12V battery replaced as well, gave me an honest opinion and went with it that as well. Again, test drove it a few times, allowed it to “juice” up some. And was on the way. I loved every step of it. The fact that I was 3 hours away not even at the vehicles side and had confidence in him says a lot.Appreciate you Max and Bill, hope this helps some folks.GO THRU GREENBEAN!!
19:59 11 Dec 20
Convenient and easy! Matt came to me, changed my battery and took my car for a test drive all in an hour. I saved a ton of money compared to going to the car dealership and I am very satisfied with his work. Highly recommend!!
19:02 11 Dec 20
00:46 11 Dec 20
Let me start by saying I went to two other hybrid battery shops a year later the batteries were trash. I called Green Bean and the same day they installed the battery at my home then they had lifetime warranty which caught my eye. Service was great I hope I have no problems with the battery the car runs amazing. Thank U Green Bean A Happy Customer.
15:59 09 Dec 20
Great and fast service. Repairs were done fast, very happy with my purchase.
19:42 08 Dec 20
Myrdale was punctual, informative, efficient, and cordial. Work was accomplished in a timely manner, and there were no hidden fees. Covid precautions were impressive. Thank you for your service, servicer, and very fair pricing.
02:56 08 Dec 20
Lantlay went above my expectations. Thankyou
22:29 07 Dec 20
I’m so grateful a friend referred me to Green Bean. My Prius C hybrid battery died out right past the 150k mileage mark, and I needed to get it replaced. Garages and other sources quoted 3 to 4 k for replacement, but I decided to go the refurbished route, as I really couldn’t find any cons to it. Got a new (refurbished) battery for $1549 with these guys. They come to you. Tom was my installation technician, and I spoke with Maxwell over the phone. They were both extremely caring and professional. I cannot recommend this service enough! Huge life saver all the way around. Thank you so much!! (Installation was in Berkeley, CA)
00:46 07 Dec 20
Matt was awesomeSuper knowledgeable friendly and quickHe was in and out within 1/2 hour and we were on the road again.I highly recommend Green Bean Battery, especially with their lifetime guarantee
20:48 05 Dec 20
Amazing!! Charlie was my mechanic and he did an excellent job! Super fast and efficient!! He was really nice and answered all my questions!
15:49 05 Dec 20
Very satisfied with my installation and customer service today with Green Bean Battery. I worked with Don who was a sales rep. She set up my appointment for today at 10am and I called yesterday at 3:30 pm. She was very kind and straightforward. Narindra came promptly on time to install the battery. He was very professional and kind. The battery was good and the paperwork was immediately sent to me with the lifetime guarantee. Very thankful for this service. My prius is a 2008 and in pretty good condition. There are a lot of other retailers who offer to replace your battery for very cheap but then don't give you a warranty or the type of professional and legitimate service like Green Bean. Very satisfied with this company.
16:50 04 Dec 20
My HV battery died around 11 am. I had a new one in my car by 4pm. Extremely efficient and professional. Pretty
18:03 03 Dec 20
06:58 03 Dec 20
I was so happy with the service I received. The customer service was so wonderful, I was able to set up an appointment the same day. Matt came to install my new battery, he was so professional and communicated with me to let me know his ETA and afterwards communicated what was done and left my car in tip top shape. I would definitely recommend this company to everyone, their prices are reasonable and their service is 10/10. Hassle free set up and lifetime warranty for their batteries. Do not sleep on them!
04:50 02 Dec 20
I made an appointment on Monday and the battery was replaced in Wednesday. Tom called Wednesday morning and arrived early. He replaced the battery and test drove it and the car was back to its former self. Very pleased.Additional info-I drove my car 509 miles round trip last weekend and the battery was a non issue. I think my gas mileage actually improved.Updates: The hybrid light came on and it was diagnosed as a problem with the hybrid battery. After calling and filing the paper work an installer came out and replaced it the next day. Very impressed with the response. Thanks Arin for the fast response and Frank for the quick installation.
16:43 01 Dec 20
Lem was a great person to work with! He kept me informed about hi arrival time, was clean in his work, and was very nice. I will seek them out again for other services!
23:47 30 Nov 20
John DiSano was my installer, and he couldn't have been more professional. He arrived when scheduled, was prepared and efficient in his install, and was very knowledgeable and could answer all of my questions. Highest recommendation for him.UPDATE: my replacement battery failed. This might be the kind of thing that would set some people off, but I just see it as an example of stuff happens. What matters is how Green Bean responds. In a word: perfectly. I sent them (on Thanksgiving) the (free) scan from Autozone showing the P0A80 code and they had an installer out the following Saturday. Anthony did the install and he was just as great as John. Great customer service.
16:55 29 Nov 20
Good price, Lifetime warranty, and a much better value than what I was going to buy. Thank you Matt Nemeth for your good service.
19:27 28 Nov 20
Frank did an excellent job. Very quick.
18:54 28 Nov 20
Unbelievable these guys get you set up with an appointment in the same day. Len my installer was early arrival and had my install done in less than an hour. Now I'm up and running towards a million miles. Lifetime warranty is going to help getting me there. Len my installer was such a polite and courteous guy and fast and efficient. I'm very pleased.
15:51 28 Nov 20
Great follow up, great customer service, timely arrival, courteous service man, and good battery (increased our mpg and caused no issues in operation of our 2011 Prius).
03:27 28 Nov 20
Fast, friendly, and affordable service. What more could you ask for?
21:05 27 Nov 20
Green Bean did a great job replacing my 06 Prius hybrid battery. Len was professional, punctual, & polite. Gotta love the lifetime warranty, I’ll definitely recommend to friends.
03:07 26 Nov 20
Very satisfied with service , Len replaced the battery on my 2008 lexus RX400h. Did it all fast and clean job. He even stayed extra time to explain everything that was going on I really appreciate that.
17:18 24 Nov 20
Len was the installer, he did a great service, very professional, fast and efficient, yet very honored he found a wallet in the share of the seats that had been months agothat it had been lost, we had no idea that it was there, he had the honor of devouring it.He had the patience to answer all the questions I asked him.Thanks Len and Arin JacobsonCustomer Care Manager.I have a great experience.!!!
07:30 24 Nov 20
Len was fast courteous and friendly. He had it done in an hour.
01:48 24 Nov 20
I was so pleased with my install today. Jeff Orphan was great! He confirmed the appointment time and was prompt. The install took hardly any time at all. He was quite knowledgeable and made sure the car was running and driving perfectly before he was done. Thank you for a great experience!
00:21 24 Nov 20
Len put in the new battery for my Prius and couldn’t have been nicer. Very quick and easy process. No complaints
22:00 23 Nov 20
2004 Prius - Battery replaced July 2020 : four months ago (5,000+ miles so far) all systems still functioning flawlessly. No issues and less than half the dealership price. Home service a nice bonus. Tech Scott had the job done in approximately an hour. Nice work, good people, great value! Thank you Green Bean!
16:37 23 Nov 20
My son was away at college 10.5 hours away from home when the dreaded yellow triangle appeared. Dawn, the Green Bean salesperson got his appointment scheduled for the next day, Brock Strickland, the tech installed the battery , made sure all warning lights were off and test drove the car. Thankful for Green Bean’s excellent service and the fact it was 1/2 the price of what the dealership was going to charge me. I would recommend this company because Dawn and Brock were awesome and the service and price was great!
16:56 22 Nov 20
Tom did a great job replacing my Prius' battery. He was very kind and answered all my questions. Green Bean was able to come replace my battery the day after I called. The battery was changed in September and it has been running great since! It was a much better deal than the dealership's price for a new battery and it's great they use refurbished batteries! Thank you Tom and Green Bean!!
22:50 21 Nov 20
This is by far the best deal for a hybrid battery being a full lifetime warranty coverage & great service from Len! He was very professional and knowledgeable individual, this company is highly recommended
17:25 21 Nov 20
Super satisfied with the service from Green Bean Battery! I bought a replacement battery a couple years back, and when it failed on me this fall, Green Bean was quick and hassle free to honor the warranty. A wonderful technician, Scott Lantay, came out the same day and did a replacement. He even doubled back afterward to help with a compatibility issue and got me all set up and running smoothly. The new battery has been great ever since, and I’m relieved to know this company stands behind their product!
17:15 21 Nov 20
Excellent and fast service! Bill (William) came out to provide the service at our door step the very next day. Honest, professional and to put it simply a very nice person who helped fix our Camry hybrid. Jawad answered my questions through phone and scheduled the service right away. I wish I heard about this company a year ago when the problem with our car started. I hope the company puts up more ads for themselves in youtube etc.. In general, local mechanics stay away from servicing battery issues with hybrid cars and the dealers will ask hefty amount to replace. Getting the battery replaced at half the cost from green bean is the best option in my opinion. I totally recommend this company.
13:12 21 Nov 20
I can’t say enough about how professional Green Bean Battery was from the call through installation. I called on 10/20/20 at about 11:00 in the afternoon. Jawad took the call and couldn’t of been more helpful. He was able to get me an appointment the same day! Matt was the technician who came out and installed my battery. He was very personable and was very fast. The whole install took about 30 min. He took the car for a test ride and all codes were gone. I am not only pleased with the price and the lifetime warranty, but the overall experience was top notch! 5 hours after my call, I have a working car, unbelievable!!
04:06 21 Nov 20
Adam was great! Arrived on time. Nice, friendly, ready to give details and answer all questions. He was done in about 35 minutes and my dog loved him.
01:12 21 Nov 20
Scott was so professional. He confirmed the appointment the night before and arrived early. Great company and customer service!
Lovella D. Glenn
17:57 20 Nov 20
AWESOME! I was extremely impressed from the first call, the customer service, the patience, knowledge and empathy it’s like he felt my pain. Second I was extremely impressed about the price, convenience, THE WARRANTY and coordination of my install. Third my installer Tony was AWESOME!!! on time meant 20 minutes early (extremely impressed) very knowledgeable, customer friendly, quick install, genuinely good guy (I would invite him over for dinner) **extremely impressed from start to finish 10 stars
20:09 19 Nov 20
Len helped me out with exceptional service! Answered all my questions and installed my battery in a short 30 minutes while providing picture updates! Amazing service and unbeatable prices with lifetime warranty.
07:23 19 Nov 20
12:57 18 Nov 20
THERE IS NO WAY THAT I COULD SAY ENOUGH ABOUT THE COMPANY AND THE TECH SCOTT. THEY DO EVERYTHING THEY SAY TO THE TEE! I FEEL GREENBEAN IS VERY LUCKY TO HAVE SCOTT AS PART OF THE TEAM. NO ONE COULD BE MORE THOROUGH. HE IS VERY CARING AND OBSERVANT OF YOUR VEHICLE. IF HE IS BACK IN MY AREA WOULD HOPE HE WOULD JUST STOP IN AND SAY HELLO.
12:38 18 Nov 20
Len was great! He was in and out in 45 min. Easier than an oil change! He was very knowledgeable and answered all my questions. Great service, would definitely recommend.
18:27 16 Nov 20
I love the convenience of this!! I was not thrilled when I saw that dreaded P0A80 code come up on the code reader along with the red triangle of death and check engine light. I know batteries are expensive, and probably would be more than I paid for the entire car if I went to the dealership. Thankfully I did some research online and found out a out green bean battery. A much more affordable solution, and it's great that they come to you!Len, the installer, was great. And the lifetime warranty helped me feel like I made the right decision. Even if I do have to replace it again in a few years I know I'm covered. Now if only it were possible to do a similar service for the catalytic converters on Priuses in California....
15:19 16 Nov 20
Len showed up early and was very helpful, above and beyond. I had a bad tire and he changed it for me too. I felt good in his hands.
05:22 16 Nov 20
Our install with Scott was amazing. He was very professional, knowledgeable, and in my opinion went above and beyond to make our service impeccable. On time, picture updates along the way, and even though our car had some surprises his knowledge and ability to do his job was always evident. At the end, he was able to give us a success story! I will be recommending Green Bean Batteries and Scott to all my Prius owning friends!
19:49 14 Nov 20
The salesman, Luke, and the technician Brock Stricklen were amazing! Luke was informative and efficient on the sales side. And Brock Stricklen was incredibly accommodating and thorough with the installation. Extremely happy with the transaction and install! Would definitely recommend using this company!
22:07 13 Nov 20
Mathew was amazing fast very professional guys educated and kind give star guys so know guys there an alternative green bean battery the price is right😄😄
21:34 13 Nov 20
Hi there! I just want to say how THANKFUL I am. Jawad Malik was so friendly over the phone and was able to get someone over my house in 2 hours!! Then LEN arrived earlier than the appointment 🙌🏾 Also super friendly!Got my car fixed in 1 hour!!!! I’m definitely recommending Green Bean to everyone I know!I can’t wait to get back on the road in my Prius 2008. I will keep everyone posted in a few months to see how it turns out 🙂
23:47 12 Nov 20
Great experience with salesman Luke and mechanic Brock. Lifetime warranty! If you have a hybrid, u’ll need need batteries eventually, CALL THES GUYS! Best deal anywhere
19:23 12 Nov 20
Very easy to deal with. I called several times and everyone on their sakes team/customer service was very helpful. Mark came out to fix my battery he was on time, very knowledgeable as he answered any questions I had. Great experience
18:35 12 Nov 20
Very quick service. Narindra called to verify time and address, was able to come earlier than originally scheduled and swapped the batteries in about an hour. Very professional and courteous.
15:27 12 Nov 20
Super quick, efficient and Great service. I as offered same day service. Literally called at 11 am and by 2:30 pm battery was replaced and car was ready to go.
23:51 11 Nov 20
Jonathan was great speed service.. great work overall.
millz boma millz boma
23:32 11 Nov 20
I was having issues with my 2012 Prius C. When I took it to the dealership for a diagnostic, they said I needed a new hybrid battery and quoted me a price of $3,742! Luckily, I was able to find Green Bean Battery. Their installer, Marc, was there the VERY NEXT DAY! Marc was pleasant and professional. For less than half of what my dealership quoted me, I got a working battery, service at my home, AND a lifetime warranty with unlimited miles. Thank you, Marc and Green Bean Battery😊
22:51 10 Nov 20
We couldn’t be more pleased with the customer care we received from the first conversation to order the battery to the time Adam backed out of our driveway. We enjoyed Adam while he was servicing our car. He was very personable & professional. We would highly recommend Adam & Green Bean Batteries!
22:15 10 Nov 20
What a great experience! When I called to inquire about getting a battery, Jawad, was so knowledgeable and immediately put me at ease. I expected to wait several days, at least, for installation and was amazed when told it would be the next day! Brock called when he was approximately 1 1/2 hours away to let me know when he would arrive. Brock completed the job in about 45 minutes, including the test drive! These young men are truly assets to Green Bean Battery Company! Thanks for getting me back on the road!
21:55 10 Nov 20
Len installed my battery in less than an hour! Very knowledgeable and made me feel secure about the lifetime warranty. Whole process took less than 2.5 hours from initial call to installation. Len was awesome!
18:54 10 Nov 20
Adam with Green Bean Battery was quick, informative and professional.
17:43 10 Nov 20
Adam was great. We had to use our warranty and he was flexible about meeting me at work so my day was not interrupted. He was very professional and had good communication throughout the process
17:04 10 Nov 20
Thank you Frank for driving 2 hours and also helping me with another issue that same day ! What a guy! Real nice. Real professional service! Thank you for going the extra mile for my car. Thank you.
01:22 10 Nov 20
Incredibly fast delivery AND installation, as well as kind/friendly service. Thank you so much again Matt!
00:07 10 Nov 20
I am extremely pleased with both the service I received and my battery from Green Bean Battery. Everyone at customer service was very attentive, thorough and helpful to answer all my questions and set everything up so that my installation went smoothly. Len, my installer, was courteous, punctual and very professional. He installed my new battery in less than an hour and was kind enough to explain to me what he was doing and about the working parts of the battery. I love the fact that if my new (refurbished) battery fails, for the life of my car, Green Bean will provide me with another battery! Thank you Green Bean, for your dependability and excellence!
20:44 08 Nov 20
The technician Brock Stricklen who sent for the installation of my new battery, arrived on time, did the installation in a short time and was very friendly
01:53 07 Nov 20
Outstanding Service fromAnthony, I would recommend this company to everyone. Truly a professional. KeepUp the good workAnthony!!!!
00:41 07 Nov 20
Ordered a battery from Green Bean... Tom, my installer was EXCELLENT!!! I hope you have made copies of him for the entire company!!! The battery is working GREAT! I hope it will continue to do so, and will update this as I get more drive miles on the rebuilt unit..... So far the battery ROCKS!! Thanks! Kip
23:31 06 Nov 20
John came early to the scheduled appointment. Finished the whole battery replacement in a timely manner. What an amazing experience to have the car running as good as the day I bought it in less than hour. Thanks Green Bean!
18:54 06 Nov 20
Mr.maxwell was great on the phone got me in and mr.brock can earlier than scheduled was fear friendly and was fast installing the battery
01:27 05 Nov 20
Scott was profesional and effective with his installation process. He took the time to clean the fan and install the battery in better conditions. He explained that a doble fuse could improve power in the battery for better performance. I appreciate the effort to speak in Spanish, as he was in Colombia for 6 months studying the language. Very fluent and good conversation. The car was tested and functional. I recommend Green Bean Battery.
15:04 04 Nov 20
Customer Service is definitely a priority with Green Bean and was a factor for me choosing this company to replace my hybrid battery. As a former business owner I know how important customer service is for growing and keeping a business alive and well. Their life-time warranty can't be beat and Green Bean Battery Co. provided prompt--next day service! I was amazed and relieved at how quickly Green Bean Rep, Arin, responded to my online service request since my Prius was stranded on a Friday. He had sent Green Bean Tech, Scott to meet me the next day. Scott was on time and provided professional 5 star service, had my Prius up and running and helped me understand how to check my battery on the dash screen. He had gone an extra mile by giving me information I could understand about my battery. I could see he loved his work and stood behind his company. The whole experience was excellent. I highly recommend this company and Technician Scott.
15:17 03 Nov 20
Installer was Scott. Did a fantastic job and was very friendly and pleasant.
18:48 02 Nov 20
Brock was extremely punctual and proficient in what he does. He had the battery installed in short-order order and was smiling the whole time. Could not ask for a more professional installer than Brock!!!! My salesman that made the appointment for the install was also excellent and was able to answer every question that I had about the Hybrid battery and took the time to explain the companies reconditioning method. The price was great and the quality is fantastic. I love my Camry Hybrid and hope to be driving it five years from now! Thanks to Green Bean I think that will happen!
18:00 01 Nov 20
Great transaction! The technician Brock Stricklen did a great job! Definitely the right choice!!
21:23 30 Oct 20
Called yesterday, late in the afternoon (5pm) and was scheduled for install at 9:30am the next day!! The technician Matt texted me an hour before to let me know he was on his way and then called me when he arrived. With contactless install, I left my keys in the car and opened up my garage and he was done in thirty minutes!! Great service!!
17:03 30 Oct 20
Great experience with greenbean battery. Thank you to the technician LEN for the work. He does an amazing job. Also thanks to the sales manager Luke for great customer service. Best deal you can get for Hybrid batteries.
18:12 29 Oct 20
Mechanic making the traction battery installation to my Toyota Prius C was exeptionally competent and very knowledgable. Answered every question, arrived on time, conscientiously applied his efforts to doing a great job and was finished in a hour. Car runs like a charm. Great value for the money!!
01:23 29 Oct 20
I couldn't have had a better experience with green bean battery. I called on a Thursday morning, and they set me up for an appointment the following day to replace my Prius battery (They actually could have been there that day but I was at work). The next morning the tech, Adam, came out to install the battery. He was super friendly and very knowledgeable. He finished the installation in about 45 minutes. This was about two weeks ago and my car is running great. I really couldn't recommend them highly enough.
23:11 28 Oct 20
Wow, talk about great service. I started by chatting with a live person on their website because I had some questions, then someone called me, Jawad. He was very friendly and helpful. In less then a couple of hours I had someone installing my battery here at my drive way! So convenient! The technician Len was on time, professional, and really nice. Answered any questions I had. The warranty is great! The technician was also very careful to sanitize surfaces and wear a mask, very reassuring during covid times. Having to get batteries replaced is never fun but this company made is easy and convenient.
Adapted PE with Mrs. Cindy
20:30 28 Oct 20
Roman (installer) drove down over an hour to south jersey to replace the hybrid battery in my 2013 Prius V. He called before arriving and arrived just before our scheduled 10am appointment, which I made the day before. That’s some quick service! My vehicle had almost no downtime, which is obviously so convenient. We are a very busy family.I’m a curious person and ask a lot of questions. Roman was very gracious and patient, explaining the whole process to me as he went about his work. You could tell this young man knew what he was doing. Roman finished up in under an hour and we test drove the vehicle for a bit to make sure everything was in order.The Prius runs like it’s supposed to now. I won’t have to worry about it again with the lifetime warranty Green Bean provides.A very positive experience and I thank Roman for making the process so quick and easy.
16:24 28 Oct 20
LEN was amazing and very knowledgeable. Friendly,respectful,Green Bean Battery has a loyal hard working employee.
02:38 28 Oct 20
Excellent service! Thank you, Scott, for all of your attention detail and care when installing our 2007 Camry battery. Scott went above and beyond to ensure that everything worked perfectly. Thanks again!
21:32 27 Oct 20
Scott Lantay performed our hybrid battery repair and did a wonderful job. Scott explained in detail the process and was made it simply for us to understand. Scott is very friendly and extremely thorough. He even reinstalled our spare tire cover as it was on incorrectly! Thanks so much, Scott for doing a great job and being so helpful.
21:31 27 Oct 20
My experience with green bean battery was a pleasant one. Jawad as salesperson and Brock as installer were both great to work with. Thanks!
21:18 27 Oct 20
No question this is a 5 stars. This is why, after shopping around, I couldn’t find any good deal instead when I got across Green Bean web page where everything is straightforward from the selection of the battery to the appointment booking. Also, after my appointment the technician (Brock Stricklen) was on time, fast and really professional. I really appreciate the service Brock and Thank you. My 2010 Prius started running again just like a new one 😁.
02:35 27 Oct 20
I was helped today, October 26th 2020 by Mr. Narindra replacing a Yukon Hybrid 2008. Mr Nadindra was on time and extremely helpful! He gave me a new battery and we test drove it, everything’s back in order! Highly recommend this company for anyone who needs a hybrid battery! 10/10!
22:29 26 Oct 20
After talking to the GMC dealership I was going to be forced to pay nearly $7K for new hybrid batteries for my Yukon, researched and found Green Bean, they came out the next day (literally) put in a new battery. Then it still wouldn't run, Tom the tech figured out what the problem was for me. I needed to purchase a new cut off switch (dont remember the technical name of it), he helped me find the piece. It took a week to get to me. Tom came out the next dat AGAIN and put the piece on and my Yukon hasnt ran this good since I bought it brand new 12 years ago! I recommend Green Bean to anyone that needs batteries!! Everyone was accommodating, nice, helpful, and cool AF. LOVE THIS PLACE. NOT TO MENTION.... they saved me damn near $4500!!!
15:35 25 Oct 20
i use fist time is good narinder motitam good thanks
16:46 24 Oct 20
Hi Green Bean Battery and GBB Houston - Texas technician Johnathan DiSano,Thank you for bringing my Toyota Prius back to green life with Green Bean hybrid battery. Now I am worry-free from having a bad hybrid battery thanks to GBB lifetime warranty, that’s a real big thing.You guys did a great job, got my respect as well as my appreciation. All the best to you and yours. ^__^
04:48 24 Oct 20
I called this morning to schedule an appointment to get my 2012 Prius C battery replaced and was able to get the service done the same day! I originally schedule an appointment for 6:30pm but they were able to come earlier which was perfect. Matt came to my house and in about 45-1hr he test drove my car and he was on his way. Excellent customer service. I’ll update in a couple months with the status of my battery tho. So far so good
23:36 23 Oct 20
Adam was great!! Couldn’t have asked for someone better, as he was very polite, knowledgeable. I recommend Adam from Green Bean Battery to anyone!
19:58 22 Oct 20
Matt the technician arrived on time. He was very courteous and polite He did the job in about 45 minutes. I asked him if he could clean the cooling fan for the hybrid battery and he said no problem. He installed the new hybrid battery and test drove it and said it was fine. He also mentioned that there was a lifetime warranty on it. I think he is very professional and knows what he is doing. I give him a five star rating.
16:21 22 Oct 20
15:58 21 Oct 20
It's been nearly 3 weeks since my battery was replaced. I was super impressed from start to finish with the customer service. Very easy process. Larry communicated great and did a fantastic job! So far, I'm getting more mileage for a tank of gas too!
02:55 21 Oct 20
2009 Honda Civic Hybrid / Excellent Condition / 62,000 miles - Code #POA7F Hybrid Battery Deterioration. I received terrific replacement and installation service from Johnathan Disano, GBB Technician. I had an appointment time and Johnathan called prior to arrival and advised of his arrival time, as he travelled from a considerable distance. The convenience of the technician coming to my site can't be beat. The process of ordering the repair was very good and easy to coordinate through Green Bean Battery's primary phone number with Amber, Represenitive. Amber was very professional and proficient. Upon deciding to make the purchase, on a Friday, the repair was able to be scheduled for the upcoming Monday. The installation was done yesterday and everything is working well. Jonathan was courteous, professional, and very competent. The repair was approximately an hour, including test driving. The battery cells are new, not reconditioned. The expense with Green Bean was half ($2,149) of my Honda dealership ($4,200). Before deciding to purchase, I called Green Bean's main number several times with questions and spoke with Lucas, Gerard, and Maxwell who all also provided good information and help. I am very pleased all around.
21:12 20 Oct 20
Adam Replaced battery same day. Adam Was kind and courteous answered all questions. Made sure I left happy and clear if any issues what to do. Couldnt ask for more
19:40 20 Oct 20
Great Scott !!! As the saying go , you don’t see this great service anywhere.
18:39 20 Oct 20
What a great experience dealing with this company!
18:11 19 Oct 20
Easy to purchase and installation was a snap!Too bad all major car work didn’t have a winning option for hybrid battery replacementThanks Len for the quality installation as well as vacuuming areas not done in a decade
00:27 19 Oct 20
I'm in San Diego Ca; Had the dreaded "replace e hybrid battery" code on my lexus Ct200h. Scheduled an appointment friday for the next day, Matt called and was able to show up earlier than scheduled and installed the battery/reset codes and right out of my garage in less than 30 min. Great service from a great tech. Would recommend!
20:34 18 Oct 20
Brock was fast and efficient, It probably took him about 20min to have my car checked and serviced, and he was very friendly too, answered all of my questions,great experience, Calvert Sykes
14:50 18 Oct 20
They came out within 24 to install. Had me on the road faster than auto shop. Great customer service. My car runs like brand new
03:10 18 Oct 20
Matt was excellent! Super professional. He was in and out within 45mins. Green Bean is so damn convenient. They've minted another happy camper 🙌🏿🪙
23:39 16 Oct 20
This company is amazing. Within 3 hours of me calling, a technician showed up and replaced my hybrid battery. The entire process took just under an hour and the company offers a LIFETIME WARRANTY! Johnathan was friendly and fast and had me back on the road for as cheap as possible for an issue like this. Thank you Green Bean!
17:10 16 Oct 20
I bought a replacement battery from Green Bean Battery two years ago. Unfortunately, yesterday the battery died. My mechanic was able to do the diagnostics on the car and the codes determined that the battery needed to be replaced. The service I got from Green Bean Battery was outstanding from the moment I first contacted them until the replacement battery was installed. Arin and Tim assessed the information from my mechanic and immediately scheduled the installation of the replacement battery at my home for the same day. Narindra arrived when promised and installed the new battery including test driving the car in less than one hour. Like Arin and Tim he was exceptionally polite and professional I was extremely pleased with the service that Green Bean Battery provided. I was happy when I dealt with them two years ago when I bought their replacement battery but the litmus test occurs when the seller of the product is expected to honor their warranty - and they came through with flying colors! I highly, highly recommend the services of Green Bean Battery. It is a terrific company!
23:01 15 Oct 20
Best hybrid battery R&R no questions about it