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Green Bean Hybrid Battery Reviews
My dashboard was lit up like a Christmas tree! I had driven for a little while knowing the hybrid battery was dying. Called Green Bean after some research.Absolutely professional from beginning to end. Sione came from Pleasnt Grove to install the battery. I live in Salt Lake. He was so very nice! Completed the job quickly, no fuss, no mess. Took it for a test drive and all.I HIGHLY recommend Green Bean and Sione!Here's to a long life yet to come for my little Prius!Thank you Sione & Green bean!
glenda
glenda
19:28 26 Sep 22
Green Bean Battery was very easy to work with. Caleb, our tech from MI, was knowledgeable and efficient. Scheduling was a breeze. Very, very pleased with our experience. Definitely recommend.
Mel Bendle
Mel Bendle
15:16 26 Sep 22
Enjoyed their service. Everything is working great again
Tim Bolan
Tim Bolan
00:00 26 Sep 22
Jonathon is a GOAT. Super happy with my replacement hybrid and the installation was incredibly fast
Thomas Harris
Thomas Harris
17:24 25 Sep 22
Replacing my hybrid battery was starting out to be a nightmare; I found Green Been Battery and my experience with them was fantastic! They answered all my questions and were able to schedule an appointment right away. Luis came to my home to install the battery and was so considerate and kind- even laughed at my dumb mom jokes! Thank you Luis and Green Been! This could not have been easier!
Lucy Fay
Lucy Fay
22:55 24 Sep 22
Devin is an Outstanding tech! He was here on time and did his job thoroughly and professionally. We would recommend Green Bean to everyone!
david arendale
david arendale
17:55 24 Sep 22
Excellent communication, punctual and fast efficient service. Very skilled tech - Kenny is quite knowledgeable and provided friendly service. Sales Rep Austin was in frequent communication during this process. I highly recommend Green Been Battery.
SAIF KHAN
SAIF KHAN
00:18 24 Sep 22
Devin showed up perfectly on time and provided great service and made my baby Prius run like a dream! Thanks to Green Bean and thanks to Devin!
Tizoc Rubio
Tizoc Rubio
16:25 23 Sep 22
If you get the lifetime warranty then your good to go 💯 they come to your house and do it no problems at all shoutout to Carlos for the great service.
Tommy Young
Tommy Young
11:06 23 Sep 22
Customer rep answered all of my questions on a phone call the morning I started inquiring about a replacement hybrid battery. She set me up for an appointment the next day at 6pm. She was a real sweetheart with a good sense of humor. The next day, the tech came out to our house and within an hour of his arrival, he was leaving and everything was fixed back to new condition with the truck. The tech was awesome, very friendly, and quick to boot. Outside of showing up almost an hour later than the scheduled time (which I understand because I also work at people's homes and timing can't always be perfect) he did a great job and even called to let me know he was running a little behind. I would totally recommend the team I worked with and the company they work for! Great job everyone, no complaints from this happy customer!Side note: this company saved me around $3000 compared to the dealership for battery replacement in my hybrid Tahoe and they beat the dealers estimated time to fix the truck by over 2 weeks - and they came TO MY HOUSE to fix it! Awesome service!
Captain Swanky
Captain Swanky
01:18 22 Sep 22
Len came to my house. Made his job done perfectly so quick. Such a great service👌
Arshia Sarmast
Arshia Sarmast
20:46 21 Sep 22
Devon was awesome! Called beforehand to tell me he was on his way. Done in 45 minutes! Took me on a ride. Car's running great! Might get another 200k miles out of it now! I highly recommend Green Bean Battery.
Dan Whalen
Dan Whalen
19:59 21 Sep 22
LUIS did a great job on the install he arrived on time called ahead amd performed the service as a professional. Thank you for make this somewhat stressful situation an ease to deal with. Keep up the great work.
John Moore
John Moore
20:16 20 Sep 22
Luis (Battery Installer) was phenomenal! He sent me a text when he was about 90 min out to let me know exactly what time he would arrive. He got to work right away and I could tell he's a pro by how quickly he was doing everything which made me feel at ease. About 25 minutes and he was done! We went for a test ride and everything was good to go. I paid the outstanding amount online and that was that. Service all-around was first-rate!
Ernesto Castro
Ernesto Castro
03:13 20 Sep 22
Sione came to install the new battery today he was amazing and very down to earth!! He got everything up and done ✔️ 🙌 I am hoping that the battery is as amazing as the tech Sione ! 🙏 💯😊
Brenda Bourgeois
Brenda Bourgeois
21:19 19 Sep 22
Charlie was awesome. He was quick, professional, he went above and beyond what I had asked for, and I would highly recommend his and his company.
Marshall bowland
Marshall bowland
19:30 19 Sep 22
Green Bean Battery is highly recommended. I want to thank Ricardo Lopez warranty advisor for helping me and was able to have my claim approved by the management right away. He did above and beyond which i really appreciate his great customer service! I also want to thank Carlos for replacing my battery not once but twice since the first battery replacement failed and he was able to come back the next day to do the replacement. I want to say if you are looking for a hybrid battery for your car go get it from Green Bean Battery.
Alvin Tee
Alvin Tee
14:57 19 Sep 22
On my way to work I received that dreaded " Hybrid system failure warning" I took the vehicle to the dealer and was quoted $ 5000.00 for replacement. Luckily I remembered seeing posts about Green bean Battery in a Prius forum and made that phone call. They quoted me $2390 OTD which included 12V battery replacement and extended lifetime warranty. To top it off my tech Carlos arrived the next day and replaced my battery at my house. My Prius is running great. I definitely recommend Green bean Battery for your Hybrid needs 5 Stars 🌟
Anthony Stewart Sr.
Anthony Stewart Sr.
02:39 19 Sep 22
Luis did an awesome job. He was here on time to change the battery on my 2010 Prius. Extremely professional! He completed the entire job in less than an hour. Thank you Luis.
Hector Gonzalez
Hector Gonzalez
04:20 17 Sep 22
GreenBean was not only very convenient, but the operator (Carlos) was on time and got the job done in 40 mins. I reccomend this company on it professionalism and options. Muuuuch cheaper than most mechanics. I know, I did alot of research and have had issues with other companies.
pierre lopez
pierre lopez
16:16 16 Sep 22
Devin did a great job!
Robert Banta
Robert Banta
17:09 15 Sep 22
Devin was awesome! I am so glad to have my car back running. Quick and easy process.
Melissa Case
Melissa Case
20:49 14 Sep 22
Green bean battery was very fast with setting up my warranty claim to fix my battery, thanks to Jamie for setting up my appointment and to my Uce-O Len the technician for replacing my battery. He was very friendly and very knowledgeable when it came to diagnosing the battery. He changed out the battery in less than an hour and had it back up and running like new. Definitely recommend green bean battery for all your prius needs. Request Len if he's available!
Joven Kendle
Joven Kendle
23:22 12 Sep 22
It’s so refreshing too have a company do exactly what they say, on time and at a great price.The installer Josh was extremely fast completing the install and took time to answer any question I asked.Great Job You Guys are Awesome!
VERNON CONNER
VERNON CONNER
20:25 12 Sep 22
On time, fast, great service.
Kara Helgren
Kara Helgren
16:38 11 Sep 22
Charlie was very thorough and professional. Very good experience.
William Moxley
William Moxley
16:25 11 Sep 22
I purchased a battery from green bean a few months ago had an issue my claim was approved quickly and my scheduled appointment was moved to a earlier date and time. Thanks to Jaime for her help and great customer service. My issue was resolved thanks to Len the tech who came out and took care of the issue in prompt and professional matter. I highly recommend green bean.Thanks for the great customer service and easy process.
jesse gallardo
jesse gallardo
02:33 11 Sep 22
Terence Fleming
Terence Fleming
02:27 11 Sep 22
Devin was great! Very quick!
Brock Schmitz
Brock Schmitz
19:51 10 Sep 22
Adham was absolutely wonderful. Was very polite, courteous & very efficient. All works were done in less then 1.5 hours. Highly recommend him.
Taco Bell
Taco Bell
07:27 10 Sep 22
Ulziibat Tserenbat
Ulziibat Tserenbat
01:41 10 Sep 22
Devin did an excellent job! Very professional and thorough. Highly recommend!
Harrison Freeman
Harrison Freeman
17:40 09 Sep 22
My technician was Anthony who did an amazing job! Perfect service on my 2007 Prius, couldn’t have asked for better. Great company, battery is working great now. Definitely choose them with your battery needs!
Kayla Primm
Kayla Primm
23:41 08 Sep 22
Solid customer service, 10/10
Chance Gustafson
Chance Gustafson
14:08 08 Sep 22
Kenny was phenominal! He answered all of my questions and got the job done with speed and efficiancy. Highly reccomend!
Trevor Kirby
Trevor Kirby
23:03 06 Sep 22
Outstanding pricing and great service. The work was done in my driveway in about an hour. Andrew O. was very knowledgeable and worked efficiently. He has a great attitude and didn’t mind answering my questions during the battery replacement. I highly recommend using Green Bean and not paying 3x as much at a car dealership!!
Bob Carey
Bob Carey
21:49 06 Sep 22
Gary khachaturyan
Gary khachaturyan
20:39 04 Sep 22
Iana Carter
Iana Carter
00:35 04 Sep 22
Kenny is personable and did a good job
Alexander Bates
Alexander Bates
23:08 03 Sep 22
hi I was attended by Carlos, super efficient and fast..thank you Green Bean for the assistance and agility I will definitely recommend.
Gleyde Varges
Gleyde Varges
17:56 03 Sep 22
Salomon was great! He explained the process and came out on a Saturday in the blazing S. Florida heat. I spent a lot of time researching Green Bean Battery and am very happy I choose them over other options!
Kent Mayer
Kent Mayer
17:53 03 Sep 22
Devin was awsam and very professional very highly recommended
Dariusz Sonnenberg
Dariusz Sonnenberg
15:50 02 Sep 22
Devon was awesome and early for our battery install!!
Anna Sonnenberg
Anna Sonnenberg
15:49 02 Sep 22
Great People and Company. They drove from Phoenix AZ to Prescott AZ and fixed their battery under warranty for $0. Thanks Green Bean!
The Wilsons
The Wilsons
17:46 01 Sep 22
All Star Service! Lem arrived on time as scheduled and completed the job in reasonable time. I'm very satisfied with the service, and I would definitely recommend Green Bean hybrid battery replacement to my friends
Wil Woodard
Wil Woodard
23:24 31 Aug 22
Devon did a great job replacing the battery on our customers 2007 Toyota prius. Great communication and very prompt. - Voodoo Garage Nola
Supercar Vs Budget Car
Supercar Vs Budget Car
15:04 31 Aug 22
I must say I was impressed with the entire process, Green Bean’s customer service and specifically Roman Gomez my installer. He contacted me one hour prior to my appointment and arrived timely at my house to install a refurbished hybrid battery for my 2004 Toyota Prius. Roman thoroughly detailed the installation process with me and answered all questions I had during the install and after. I did opt for a new 12V battery as well. I took the 3 year warranty and did not opt for the lifetime option as I hope to get 3 more years out of this vehicle. I did hesitate installing a new battery at first because of the age of the vehicle and mileage 180,000, but decided to go the battery replacement route anyway due to the car market. I am glad I did thus far as the car has regained life. Thanks to the Green Bean team for their patience, answering all my questions and then for allowing me to analyze my decision without any pressure. I appreciate Jose and Sylvia, part of the Green Bean customer service team and thanks to Roman for all the work that went into the installation process. So far money well spent.
Lawrence Wisoky
Lawrence Wisoky
20:39 30 Aug 22
Had my 2006 Prius battery replaced. Easily the best price, and the best service (Caleb was the installer). My only (minor) criticism is the use of boilerplate templates in email communication that promise phone follow-ups which never come.
pete heyn
pete heyn
18:56 30 Aug 22
I had a really good experience with Green Bean Battery. I replaced a battery through them for my 05 Prius. I noticed a decline in fuel mileage and had 250 thousand miles and did this for preventative maintenance. Austin was my sales rep and answered many upon many questions I had concerning their warranty, company and process. They sent Ian as my installer and was able to get the job done with no issues in the allotted time. Ian also allowed me to inspect my vehicle for all other parts I was concerned with while there and helped put me to ease as he knew exactly what he was doing and was full of knowledge about the car and company. All around I would recommend coming to them, I’ve had no issues for over a week now and saved over 2500 dollars by not going to the dealer for the same exact product with a better warranty. Oh and Ian installed a 12v battery for me purchased through GBB which saved a total of 300 for parts and installing as well!!
Andy
Andy
16:36 30 Aug 22
Great Service , easy to get on hold with them and get the work done if you can provide right codes screenshot.
shanmukha prasad
shanmukha prasad
13:26 29 Aug 22
The original battery lasted 3 years and then it died. I got in contact with them and the set up an appointment within the day. The appointment was a week and a half later but I was in a pretty remote location to be fair. All in all I was impressed and pleased with the process. I would recommend to anyone.
Noah Triplett
Noah Triplett
19:51 28 Aug 22
John Danley
John Danley
18:53 28 Aug 22
Bob Jolloff
Bob Jolloff
11:42 28 Aug 22
Geoff was great took time to explain what he was doing.
Curt Dahl
Curt Dahl
21:38 27 Aug 22
You were recommended from a friend @ Westchester Toyota, Hector Alveras, I was very satisfied with the service an cost, also appreciate the communication, making me aware of your time of arrival. I also want to thank Roman Gomez for all his help.
steven camacho
steven camacho
20:22 25 Aug 22
Fast install by Devin
Nyonic
Nyonic
18:57 25 Aug 22
Mike Floeter
Mike Floeter
02:57 25 Aug 22
Outstanding service at a great price too! Barb and Kenny were the consummate professional tag team installation duo. Very thorough and 100% attention to detail. If your hybrid battery dies, strongly recommend Green Bean Battery for great price and great service!
Pete Stemniski
Pete Stemniski
20:35 24 Aug 22
Josh was efficient, friendly and knowledgeable what else you can ask for!
BIG POWER WATER
BIG POWER WATER
20:02 23 Aug 22
The install went smoothly and the service Sione gave was great. Thank you
Scott Williams
Scott Williams
03:16 23 Aug 22
My ‘05 Prius needed a hybrid battery. After searching to narrow down cost options and reading reviews, I decided to try Green Bean Battery. Called Friday evening and they came to my house in the middle of nowhere SW Michigan on Monday morning! Caleb was very knowledgeable, helpful and fast… done in under an hour! Thanks for getting us back up and running!
Tim Bolin
Tim Bolin
17:48 22 Aug 22
On time and very professional. Provided quick service and answered all technical questions. Took time to test out new battery before leaving. Vehicle is working great after replacement.
antoine tounou
antoine tounou
01:55 22 Aug 22
Sione and Green Bean are amazing! Sione confirmed our appointment, was punctual, efficient, and knowledgeable. He answered all of my many questions and had my car running like new in no time. I highly recommend these guys for hybrid battery replacement! I'm so relieved to get my car up and running again! Thank you Sione and Green Bean!
Jason Stout
Jason Stout
01:42 22 Aug 22
Phone staff was very helpful and informative... the technician that replaced my battery was friendly and qualified. Got the job done quickly and effectively
Roy Josias
Roy Josias
17:31 21 Aug 22
They had great communications with me about getting their tech to my location to swap the battery. The tech was courteous and new exactly what he was doing. After the swap we went for a test ride and checked that everything was good. Been running great so far.
Andrew McClary
Andrew McClary
16:33 21 Aug 22
The weight that has been lifted off my shoulders....My husband found this company and gave them a call to find out more info. It was so quick and the representative was super friendly and knowledgeable. We were able to get an appointment very quickly and they came to my home. Salomon was the technician that worked on my vehicle. Outstanding doesn't even begin to describe my experience with him. The entire process took about an hour and a half, they hauled away my old Lexus ES 300h battery, and test drove my vehicle as well. He's very efficient and patient. Thank you Salomon.
Desiree Dunbar
Desiree Dunbar
14:31 21 Aug 22
5 star review and recommendation for Green Bean Battery, YES.I was relieved by the stellar service for hybrid battery replacement and lifetime warranty offered by Green Bean.Within a week of inquiry, the battery was replaced as advertised; a smooth and uneventful one hour process. The technician was patient with my questions during installation, confident and reassuring. I unexpectedly updated to a lifetime warranty on service day.From the initial phone conversation , to completion of the installation.....pride and confidence in this company's product and service stood out.Thank you for the excellence!
Rae Cook
Rae Cook
09:33 21 Aug 22
Buy your batter with them!! $1,900 for warranty for life hybrid battery and installation!! Ordered the day before, next day Salomon came to my home and installed the battery, working perfectly the same day! Literally has turned my car into basically a new one!!After going to the Honda dealer, and getting a quote there, for $4,500, I though I just had to, since I didn’t want a “refurbished one” to break. The dealer then gave me a 4 week period. While waiting they told me to rent a car or just buy a new one and trade the car in! Absolute money grab from Honda. If you want to get the second half life out of your car, I absolutely recommend Green Bean!!
Santiago Reina
Santiago Reina
19:21 20 Aug 22
Jerry Khachatourian
Jerry Khachatourian
20:42 19 Aug 22
Good service, they had someone come to my house and replace my hybrid battery within 2 days. The technician who came out and did it was polite and only took about a hour.
Victor Arroyo
Victor Arroyo
02:20 19 Aug 22
I was hesitant on purchasing a hybrid battery for my 08 yukon hybrid at first at Greenbean but Carlos and Austin are so friendly and made this experience totally awesome I'll be recommending greenbean to every friends I have who have a hybrid battery problem.
Jowell Hernandez
Jowell Hernandez
21:49 18 Aug 22
I was very apprehensive at first and had to work through my doubts before placing my order. Jose' was very patient with me and answered every question with respect and professionalism. I was concerned that I had to pay in advance because I was unfamiliar with Green Bean Batteries and didn't want a negative outcome. Their no return policy also raised a red flag for me, until I remembered that every auto parts store refuses returns on electronics, and I reasoned that at least if I ended up with a bad battery they would replace it. I researched multiple good and bad reviews online. In doing this I recognized that every issue, whether good or bad, admitted that Green Bean would come back out to try to bring a positive resolution to every concern. I also recognized that Green Bean provides service to a majority of the nation, so they are not a fly-by-night organization. Once satisfied, I placed my order. The battery was installed by Anthony the following day. He did the job quickly and cleared the codes, and the car returned to operating normally. On the follow up test drive, Anthony showed me the battery readings on his scanner, explained the expected range for a "normal" battery and where my replacement battery fell in that range. He reassured me of his own experience with Green Bean, emphasizing how promptly they respond to warrantee claims and without additional fees (which reinforced the testimonies of others that I had read online). My final opinion is that Green Bean Batteries is a company that is building business on the foundation of integrity, and Jose' and Anthony both represent the company well. Another man in sales also helped reduce my doubts, I think his name was Ricky or Richie. I wish Green Bean and all of it's associates God's very best, and I am now actively promoting them to my friends with hybrids. - Ken Karpinski, Florida
Ken Karpinski
Ken Karpinski
16:12 18 Aug 22
Green Bean came to where my Prius was parked and installed a battery. The installer Anthony was so very knowledgeable and nice. He did a great job!! My Prius is running great again.
Holly Clements
Holly Clements
11:00 17 Aug 22
Ordering the batteries was extremely easy. However, that wasn't the best part. They changed my battery much faster than expected, 0 hassle on my part, extremely nice customer service, extremely short wait times, etc. Can't stress this enough, if you need to replace your EV battery these are definitely the guys for the job!! Thank you!!
Fernando Esparza
Fernando Esparza
08:50 17 Aug 22
billy poe
billy poe
02:23 17 Aug 22
Solomon did a great job. I appreciate the work he did, especially in the rain
ED Dext
ED Dext
21:02 16 Aug 22
I’ve never been more impressed with a company and their customer service. My local Toyota dealer wanted $5,000 and over a week to replace my hybrid batteries. I called and spoke to Austin on a Saturday and they had me scheduled for an install at my work location on Monday. Ethan installed it and was fast efficient and very friendly. Can’t say enough about the experience or how much money I saved.
David Jones
David Jones
19:59 16 Aug 22
Jennifer Hill
Jennifer Hill
01:00 16 Aug 22
It appears to me that after reading all these reviews, that those that gave GBB a 1-2 stars, was actually due to stupidity on the part of the customer, having some quack mechanic, that is unfamiliar with hybrids, do the diagnostics! If you don't have the diagnostic tools to do it yourself, for God sake, take it to a dealer!!
Stanley Koziol
Stanley Koziol
23:31 15 Aug 22
Kenny came down and quickly fixed the battery!
h y
h y
16:43 14 Aug 22
Sal from Green Bean Battery came right to me and replaced my hybrid battery. Quickly and efficiently he replaced my bad battery with a Green Bean Battery in under 2 hours! A job well done and left my car in mint condition. She runs so beautifully now 🙂 From the moment I called Green Bean and spoke with representatives down to the moment Sal fixed my car I have had nothing but a great experience. I would definitely recommend to anyone. Thanks Sal and thanks Green Bean Battery!
Sam Sinclair
Sam Sinclair
00:47 12 Aug 22
Disano was great to work with. Very informative and quick.Melody was also very helpful.Thank you.
alex reis
alex reis
21:16 11 Aug 22
Jonathan did great service was excellent
Oliver Potts
Oliver Potts
13:48 09 Aug 22
Bought my 2006 Prius used in 2015 and got good mileage but hybrid battery died March 2021. Green Bean (Tony) came out two days after my contact (they actually offered next day=Sunday!) and installed a recon battery in about an hour. The same day I did a test drive of an over 50 mile round trip and got 53.4mpg (8% better than I was getting in 2015 for the same route and ambient temperature). I am thrilled. Installer, Tony, was courteous, friendly, informative, and very efficient. Two thumbs up for an awesome company.August2022 update: Green Bean's reconditioned battery failed after 6 months, and they replaced it under their warranty with no cost to me. That replacement is still going strong after 9 months now.
Richard Keffert
Richard Keffert
12:33 09 Aug 22
The best people in Utah replace the hybrid battery: Sione and Silvia
黃畯紳
黃畯紳
03:38 09 Aug 22
Green Bean Battery was such a lifesaver. I received installation within two days of calling and my technician Josh Atkinson was courteous and did a great job and made sure everything was reset and ready to go. Highly recommend.
Crystal Jones
Crystal Jones
00:37 09 Aug 22
Jonathan was professional, on time and represented your company wonderfully. Silvia, my sales agent was knowledgeable and very clear about my options. I’m hoping the replacement battery will last as long as your companies employees good will.
Ron Rocci
Ron Rocci
13:38 08 Aug 22
Paul Gregory
Paul Gregory
20:56 07 Aug 22
Installer called on day of installation informing he could come half an hour early. Fantastic. Halfway the job rain started but Narindre managed to do the job safe and secure. Impressive given we were in the middle of a narrow street in Brooklyn. We did a test drive, checked the battery performance and everything was done in under an hour. Great service.
Robert Coenen
Robert Coenen
19:25 07 Aug 22
Green bean was great.... They were out within a couple days installation was fast and it works great... Highly recommended for hybrid batteries
Tony Nelson
Tony Nelson
18:18 07 Aug 22
Sione was great. Found a day and time that worked for both of us. Was very polite and professional and got my daughter’s battery replaced in her car in no time!
Stephanie Berry
Stephanie Berry
18:28 06 Aug 22
i really appreciate solomon he made my car work after 2 months of it being down i love him and will tell people to ask for him when they need they car done😆
Nini & Ahmad
Nini & Ahmad
16:57 06 Aug 22
Devin was very efficient. Good job. Very pro.
Bill Garrett
Bill Garrett
16:40 06 Aug 22
I highly recommend choosing Green Bean Battery for your replacement hybrid battery. I recently purchased a replacement high voltage battery for my 2008 Ford Escape HyBrid from Green Bean Battey and had it installed in Sherwood, OR. Ricky Poole was the sales rep and Jonathon Disano was the installation technician. Both Jonathon & Ricky did a great job and were awesome to work with. I've been driving the car for two days and have noticed a big improvement in performance and gas mileage. I have no doubt this battery will last a long time but a big reason I went with Green Bean was the lifetime warranty.
michael mann
michael mann
04:01 06 Aug 22
Douglas Bradley
Douglas Bradley
23:21 05 Aug 22
Called around noon on a Friday and new battery was installed first thing the next day. Could have been done even sooner but we opted not to wait around during the heatwave and deal with in the morning. A little concerned about the warranty which went from 5 years to lifetime to 3 years over time since the company started. I paid the extra for lifetime. Very friendly, prompt, answered any and all questions and took less than an hour.
Will Thethrill
Will Thethrill
17:59 05 Aug 22
Disano was helpful, quick, polite and efficient. Good experience so far. Ricky in sales was on point and very helpful and knowledgeable.
Green bean is really good place to do your hybrid battery. Sione is The guy that replaced it he was super kind did it really quick and help me with everything I needed
gideon prescott
gideon prescott
16:20 04 Aug 22
Devin was a professional and extremely excited about his job. Thank you very much!
Michael Maddox
Michael Maddox
01:43 03 Aug 22
Awesome job. Totally recommend Devon.
Shari Scott
Shari Scott
23:10 01 Aug 22
This whole experience was stellar from start to finish. Because I'm a pain-in-the-tailpipe customer (thorough. I'm thorough) I not only drilled the first sales rep I spoke to, Dawn, (who was one of the most delightful reps I've ever had the pleasure of speaking to on the phone) but then went through the warrantee almost line by line with Melody at the warrantee department who was very patient with me. Both were extremely knowledgable, accommodating, and friendly. Closed with Madison, who was very professional, and then had the pleasure of Kenny coming out and replacing the battery. Really awesome guy, and an excellent tech. Also called back in with a question about something shortly after and got Jose, who was great as well.I waited a little while to post this because I wanted to see at least a week or so of how the vehicle drove first. You can have great people, but obviously the product matters most in this situation. I'll edit this review in the future if things go awry but what I can confirm at this point is that everyone I spoke with was a genuinely helpful person and that my car is running better than it has in years.Thank you!!
Michael Briskin
Michael Briskin
21:52 01 Aug 22
Green Bean Battery imo was worth it!The lifetime warranty really gives me a peace of mind knowing that if the hybrid battery goes out again, that I can get it replaced easily! The customer service has been a1 and the mechanic who came to service my car (Chris) was very nice and informative!Thank you Chris!
Darwin Mendioro
Darwin Mendioro
02:27 01 Aug 22
Andrew O. came out and installed my battery yesterday, he was kind, quick, and extremely professional. I cannot recommend Green Bean highly enough! After he installed the new battery he took it for a quick spin and said it was working like new again! All of the dash lights went off and stayed off, no more red triangle of death!! Thank you so much!!
Kieran Foster
Kieran Foster
15:04 30 Jul 22
Devon changed out my hybrid moments ago. From booking the service with Dawn through final installation with Devon, the Green Bean Team was friendly, professional, and really cared about getting me back up and running very quickly.
Robert Juneau
Robert Juneau
01:55 30 Jul 22
Disano was great!Very helpful and informative. Great customer service.Dawn was also great on the phone.That both made it easy and stress free experience.Will pass them on to others.Thank you.Thomas
t thomas
t thomas
17:51 29 Jul 22
Josh did an exceptional job.....represents Green Bean well! The appointment updates were timely and accurate and and phone conversations were always very polite and respectful. I highly recommend this company to anyone that needs a battery.
Cathy Lippe
Cathy Lippe
01:48 29 Jul 22
Came out to us, Josh was dependable and proficient, as well as a reasonable price! Recommend!
Charlie
Charlie
18:33 28 Jul 22
5 Star! Josh drove to Albuquerque and installed the hybrid pack pretty quick and he even helped me diagnose another issue. Excellent service, great communication. I highly recommend this company!
Estevan Melendez
Estevan Melendez
13:35 28 Jul 22
I’m pleased with my experience with Green Bean’s battery service for my 2010 Prius. Josh, the tech who did the installation was professional and provided excellent customer service. He keep me updated on his expected arrival and installed the battery during off & on bouts of rain. Thank you Josh and Green Bean!
Carmen Henan
Carmen Henan
23:52 27 Jul 22
I just had my Toyota Prius hybrid battery replaced. Jonathan DiSano was a great technician. He was professional, knowledgeable, answered all of my questions and quickly got my battery replaced. This was a very convenient and affordable option for getting the hybrid battery replaced!
Lilah Toland
Lilah Toland
17:55 26 Jul 22
Caleb was a fantastic tech!Not only was he very personable and polite, but he was competent and very fast. He communicated the work clearly, and executed exactly as he said he would.My car has been running like a dream ever since he replaced the hybrid battery.All I can say is that Caleb is an asset to Green Bean, and to all the customers who are assisted by him...you are in great hands!
Victor Njoroge
Victor Njoroge
14:05 26 Jul 22
I was stuck in Salisbury, NC, when the main battery failed on my 06 Prius. I limped to the Toyota dealer who took their time to analize that the problem was indeed the main battery. When they told me it would cost $7800 to fix it, I was shocked. They only offered me $500 trade in for the Prius if I wanted to buy another car from them. That's when I discovered Green Bean Battery company. Seemed too good to be true that they could get me back on the road for $1500 and provide a lifetime warrantee for the new main battery. The technician came ontime and replaced the battery and I drove the Prius 1000 miles the next two days. The Prius still runs great and I'm very glad I took the risk of trying Green Bean.
Darrell Racey
Darrell Racey
01:08 24 Jul 22
Using Green Bean for the replacement of our 2008 Prius hybrid drive battery was a great choice. I was looking to do the replacement myself but found I could hire Green Bean to do the job for nearly the same price, but with a lifetime warranty! Our installer Kenny replaced the battery, from start to finish, in less than 40 minutes (he would have been faster if I wasn't talking to him the whole time). The sales rep, Silvia, was very patient and helped me schedule the replacement while providing all of the documentation to make me feel comfortable with the decision making process. The Prius is back on the road and running like a champ. Highly recommend!
S. Jason Cole
S. Jason Cole
21:01 23 Jul 22
Jonathan
Jack Overton
Jack Overton
17:26 23 Jul 22
I could not be happier with Green Bean service beginning to end, especially Sione who showed up on time, kept me informed of his progress, and provided my vehicle back to me in a short 90 minutes cleared of all error codes and functioning as promised. And all at 40% of the cost the local Toyota dealer quoted me to install a new hybrid battery (but only when they could get one about two months from now). Thanks Green Bean for breathing new life into my 2008 Prius at 190,000 miles. With a Green Bean lifetime warranty, maybe it will go another 190,000 miles!
Mike Jenkins
Mike Jenkins
21:35 21 Jul 22
I do appreciate ,Dawn customer service and installer , Tony for good service and best job replacing my hybrid battery . I am proud them with the wonderful job !!!
Mesfin Adane
Mesfin Adane
19:05 21 Jul 22
Michigan. My install tech Caleb Pelletier was incredible 🙌 👏 👌 ✨️ ❤️ 🌟 🤩 like hands down the most helpful knowledgeable efficent and coolest tech ive ever met! 😎 seriously that guy has amazing person vibes AllDay! This company is so awesome! 10/10 will recommend them to Everyone! Okay so i called this morning to schedule my install, i hit the #1 button for sales and my call was picked up on the first ring by an actual human! No digital dan to confuse and annoy me just a real person and she was so wonderful to talk to! She helped me with all of my questions, made sure i was prepared, walked me thru the payment process, and scheduled me for the same day at 530pm! It was the most pleasant call ive had for months! Then my tech was available an hour before he was scheduled, he called my phone and when he didnt reach me he texted to ask if it would be alright to start the job early. I responded as soon as i got the message, luckily my dad was home to give him the key, and by the time i got home the job was done!!! He explained everything to me, my daughter is moving to alaska for the military and he was even able to give me some great pointers about our prius to help her to be safe on her journey! Wonderful guy, great personality. He helped me to understand all about the battery situation, was very patient and helpful. Really made me feel like we definitely got our $ worth. Ps he has wonderful taste in Cinema and literature!!! 😄 really cool person!!! I am so glad i met him. FYI IF YOU ARE SOMEONE IN CHARGE THIS GUY DESERVES A PROMOTION! I will be recommending your company to everyone i know with a hybrid! Best prices, best warrantee, best customer service!
ADHDKetchup
ADHDKetchup
02:07 21 Jul 22
Outstanding service from the beginning to the end!!!Dawn with Customer service made sure I was completely satisfied plus followed up with a call to ensure pricing was correct. Kenny the installer was timely and outstanding with the install and answered any and all questions and concerns. I would definitely recommend Greenbean for anyone looking to replace hybrid battery at a great price and lifetime warranty.
DB “DB”
DB “DB”
23:01 20 Jul 22
I had a 2011 Hybrid Escalasde I purchased through Ray Skillman several years ago. About a month after buying it the battery began having issues. When I took it back to the dealer they said the battery was going out and it would cost around $5,000 to replace. They did not cover it under my warranty. I then took it to a Cadilac dealership and they told me that the battery was on order. I began looking around and found Green Bean, I was VERY skeptical about what they were telling me, just sounded too good to be true. In the end they came to my home, replaced the battery, charged me $2,500 (half of what the dealership was trying to charge me), and with a lifetime warranty! This company is GREAT and stands behind their work. Don't be fooled by others, if you are needing to replace your hybrid battery I can confidently say this company is the BEST!!!
Jose Tapia
Jose Tapia
17:53 20 Jul 22
Our 07 Prius was out of commission since December 21 and was just sitting there for half a year. Decided to give Green Bean a try since they do service in our state and in two days they were here already and got the Prius back and running again. Our serviceman Kenny got it done in no time and I felt bad with them working in the summer heat but they switched out the battery in 40 minutes and got the car running back to how it was before. I honestly didn't think I was going to see the car run again too.Thank you Green Bean for giving our Prius another life.
Jocky Sou
Jocky Sou
03:56 19 Jul 22
Adam was friendly, fast, thorough and sharp
patrick farrell
patrick farrell
00:43 19 Jul 22
Awesome. Couldn’t ask for a better guy to do the work. Thanks Devon
James Smith
James Smith
23:59 16 Jul 22
Rolf Schmidt
Rolf Schmidt
23:02 16 Jul 22
Needed a battery fix by next day, scheduled in the afternoon. Within an hour I got a phone call and appointment set for the next day and the mechanic they sent out, Carlos was perfect. He replaced my NiMH & 12v batteries both in about 20 minutes or so. Would recommend!
Alice (Linguist)
Alice (Linguist)
20:02 16 Jul 22
Devin was awesome. Personal and efficient.
John Rackles
John Rackles
00:31 16 Jul 22
My car was in a mechanic shop for a month and they were going to charge me double what green bean did, while making jump through hoops. Green bean were convenient, easy to work with, got it done with in a day and basically saved me. Jonathan was who helped me and he was very kind and professional I really appreciate the work!
Faye Mone
Faye Mone
19:45 14 Jul 22
I debated on going with a company like Green Bean Battery or through the dealer and I’m glad (so far) that I chose this company. I have had great communication from day one (thank you Madison!), and had AMAZING service and communication from my technician Mike (THANK YOU MIKE!!). Mike was patient and answered all of my questions, even in the sweltering Yuma heat. He was respectful, quick and efficient. This is a great company and I’m glad I chose them. They have a great team and because of the team that I encountered, I will recommend them!
Wendy Scott
Wendy Scott
18:49 12 Jul 22
Aaron(upper management)gave outstanding customer service. (2007 Prius)I bought the lifetime warranted battery from them and I got a code that came up was P3190”poor engine power”. He called the shop himself and explained what to check for even though it had nothing to do with the battery. He did this to PROTECT my new battery. Thank you !Thank you !Thank you! 😊
Tim Carpenter
Tim Carpenter
17:10 12 Jul 22
Jonathan was great fast organized and Albert was also very helpful
kelly merilee
kelly merilee
00:57 11 Jul 22
The technician-installer was very competent, courteous and thorough. The battery is working great in my 2007 Toyota Prius!
Richie
Richie
21:07 08 Jul 22
Quick and easy swap for the hybrid battery in my 07 Camry. I called to set up an appointment and Tyler was here with the replacement in less than a day. He swapped the battery in about an hour and came to my house to fix it! For a fraction of the dealer cost, and a lifetime warranty, I couldn't be happier with the service. Thanks Tyler and green bean!
Rhett Kiser
Rhett Kiser
18:43 08 Jul 22
Johnathan is fabulous!!!! Install went smoothly, quick,easy and well worth the warrenty. Recommend this product a d service.Vickie Hodgson
Vickie Hodgson
Vickie Hodgson
01:49 08 Jul 22
Sione was amazing! He checked in with updates and had great communication. My car is running great and did a fantastic job on replacing the battery!
Brekyn Anderson
Brekyn Anderson
22:26 07 Jul 22
Install was on time, and fast. Installer was polite and very knowledgeable. Would highly recommend Green Bean. Price was half or less than the Dealer.
Calvin Jones
Calvin Jones
19:39 07 Jul 22
Tony came to our house and installed a refurbished battery in less than an hour. He was GREAT!!! Friendly, professional, informative, happy to answer all our questions. He even called ahead to see if it would be OK if he came an hour early. Couldn't ask for a better experience!
Karen Bernard
Karen Bernard
17:51 07 Jul 22
The easiest and hassle free experience. After lots of research, decided to go with Green Bean and had a great experience so far. Johnathan has been wonderful, quick to install and helped with all the “curious” questions. Albert (Sales) helped to schedule the appointment same day. Battery is withstanding the charge pretty well…will update after several months of use.
Dhananjay Singh
Dhananjay Singh
22:36 05 Jul 22
Another reviewer here mentioned how impressed they were with customer support & I can say the same. Dawn and Madison were so kind and helpful. I really can’t stress enough just how great their support is. On top of it the gentleman they sent, Carlos was punctual, professional & done in under 40 mins. Car maintenance lights all clear and running again. Thanks a bunch.
Luis Zamora
Luis Zamora
00:19 03 Jul 22
Sione was the best you could ask for. This company is awesome, they make it hassle free and they come to you. Don't let the stigma of high price hybrid battery replacement from the other Companies stop you from owning or buying a hybrid car. Affordable, fast, best experience ever. Again Sione was the best and fast. If you need a hybrid battery replaced, get a quote from the dealership, the auto body mechanic place you took it to and then call these guys and go with what you think is the best. Outstanding warranty and affordable price and mobile, hands down best experience.
My experience with Green Bean was definitely 5 star! My technician Tyler replaced my hybrid battery and explained how to get the 12v replaced by Toyota. I took the battery down to the Toyota dealer who load tested the battery and said it needed a good charge which I was able to do at home. Thanks to Tyler’s careful direction, I was able to reinstall the 12v battery myself and get the car running again without having to call a mobile mechanic. Green Bean warranty manager Arin, was excellent too. My hybrid battery was replaced under warranty and his service was prompt, knowledgeable and personal. Very satisfied customer.
Julie Cansler
Julie Cansler
00:57 01 Jul 22
I am so happy with green bean batteries I've been using them for 2 and a 1/2 years now They are on top of their game Bradley came out and took care of me thanks so much Rene
Rene Horstmann
Rene Horstmann
22:18 30 Jun 22
Adam was on time, professional, answered my questions directly, and took extra time to allow me to drive the car before he left to make sure I was happy with the install.
Michael Johnson
Michael Johnson
18:53 30 Jun 22
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Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Reviews
My dashboard was lit up like a Christmas tree! I had driven for a little while knowing the hybrid battery was dying. Called Green Bean after some research.Absolutely professional from beginning to end. Sione came from Pleasnt Grove to install the battery. I live in Salt Lake. He was so very nice! Completed the job quickly, no fuss, no mess. Took it for a test drive and all.I HIGHLY recommend Green Bean and Sione!Here's to a long life yet to come for my little Prius!Thank you Sione & Green bean!
glenda
glenda
19:28 26 Sep 22
Green Bean Battery was very easy to work with. Caleb, our tech from MI, was knowledgeable and efficient. Scheduling was a breeze. Very, very pleased with our experience. Definitely recommend.
Mel Bendle
Mel Bendle
15:16 26 Sep 22
Enjoyed their service. Everything is working great again
Tim Bolan
Tim Bolan
00:00 26 Sep 22
Jonathon is a GOAT. Super happy with my replacement hybrid and the installation was incredibly fast
Thomas Harris
Thomas Harris
17:24 25 Sep 22
Replacing my hybrid battery was starting out to be a nightmare; I found Green Been Battery and my experience with them was fantastic! They answered all my questions and were able to schedule an appointment right away. Luis came to my home to install the battery and was so considerate and kind- even laughed at my dumb mom jokes! Thank you Luis and Green Been! This could not have been easier!
Lucy Fay
Lucy Fay
22:55 24 Sep 22
Devin is an Outstanding tech! He was here on time and did his job thoroughly and professionally. We would recommend Green Bean to everyone!
david arendale
david arendale
17:55 24 Sep 22
Excellent communication, punctual and fast efficient service. Very skilled tech - Kenny is quite knowledgeable and provided friendly service. Sales Rep Austin was in frequent communication during this process. I highly recommend Green Been Battery.
SAIF KHAN
SAIF KHAN
00:18 24 Sep 22
Devin showed up perfectly on time and provided great service and made my baby Prius run like a dream! Thanks to Green Bean and thanks to Devin!
Tizoc Rubio
Tizoc Rubio
16:25 23 Sep 22
If you get the lifetime warranty then your good to go 💯 they come to your house and do it no problems at all shoutout to Carlos for the great service.
Tommy Young
Tommy Young
11:06 23 Sep 22
Customer rep answered all of my questions on a phone call the morning I started inquiring about a replacement hybrid battery. She set me up for an appointment the next day at 6pm. She was a real sweetheart with a good sense of humor. The next day, the tech came out to our house and within an hour of his arrival, he was leaving and everything was fixed back to new condition with the truck. The tech was awesome, very friendly, and quick to boot. Outside of showing up almost an hour later than the scheduled time (which I understand because I also work at people's homes and timing can't always be perfect) he did a great job and even called to let me know he was running a little behind. I would totally recommend the team I worked with and the company they work for! Great job everyone, no complaints from this happy customer!Side note: this company saved me around $3000 compared to the dealership for battery replacement in my hybrid Tahoe and they beat the dealers estimated time to fix the truck by over 2 weeks - and they came TO MY HOUSE to fix it! Awesome service!
Captain Swanky
Captain Swanky
01:18 22 Sep 22
Len came to my house. Made his job done perfectly so quick. Such a great service👌
Arshia Sarmast
Arshia Sarmast
20:46 21 Sep 22
Devon was awesome! Called beforehand to tell me he was on his way. Done in 45 minutes! Took me on a ride. Car's running great! Might get another 200k miles out of it now! I highly recommend Green Bean Battery.
Dan Whalen
Dan Whalen
19:59 21 Sep 22
LUIS did a great job on the install he arrived on time called ahead amd performed the service as a professional. Thank you for make this somewhat stressful situation an ease to deal with. Keep up the great work.
John Moore
John Moore
20:16 20 Sep 22
Luis (Battery Installer) was phenomenal! He sent me a text when he was about 90 min out to let me know exactly what time he would arrive. He got to work right away and I could tell he's a pro by how quickly he was doing everything which made me feel at ease. About 25 minutes and he was done! We went for a test ride and everything was good to go. I paid the outstanding amount online and that was that. Service all-around was first-rate!
Ernesto Castro
Ernesto Castro
03:13 20 Sep 22
Sione came to install the new battery today he was amazing and very down to earth!! He got everything up and done ✔️ 🙌 I am hoping that the battery is as amazing as the tech Sione ! 🙏 💯😊
Brenda Bourgeois
Brenda Bourgeois
21:19 19 Sep 22
Charlie was awesome. He was quick, professional, he went above and beyond what I had asked for, and I would highly recommend his and his company.
Marshall bowland
Marshall bowland
19:30 19 Sep 22
Green Bean Battery is highly recommended. I want to thank Ricardo Lopez warranty advisor for helping me and was able to have my claim approved by the management right away. He did above and beyond which i really appreciate his great customer service! I also want to thank Carlos for replacing my battery not once but twice since the first battery replacement failed and he was able to come back the next day to do the replacement. I want to say if you are looking for a hybrid battery for your car go get it from Green Bean Battery.
Alvin Tee
Alvin Tee
14:57 19 Sep 22
On my way to work I received that dreaded " Hybrid system failure warning" I took the vehicle to the dealer and was quoted $ 5000.00 for replacement. Luckily I remembered seeing posts about Green bean Battery in a Prius forum and made that phone call. They quoted me $2390 OTD which included 12V battery replacement and extended lifetime warranty. To top it off my tech Carlos arrived the next day and replaced my battery at my house. My Prius is running great. I definitely recommend Green bean Battery for your Hybrid needs 5 Stars 🌟
Anthony Stewart Sr.
Anthony Stewart Sr.
02:39 19 Sep 22
Luis did an awesome job. He was here on time to change the battery on my 2010 Prius. Extremely professional! He completed the entire job in less than an hour. Thank you Luis.
Hector Gonzalez
Hector Gonzalez
04:20 17 Sep 22
GreenBean was not only very convenient, but the operator (Carlos) was on time and got the job done in 40 mins. I reccomend this company on it professionalism and options. Muuuuch cheaper than most mechanics. I know, I did alot of research and have had issues with other companies.
pierre lopez
pierre lopez
16:16 16 Sep 22
Devin did a great job!
Robert Banta
Robert Banta
17:09 15 Sep 22
Devin was awesome! I am so glad to have my car back running. Quick and easy process.
Melissa Case
Melissa Case
20:49 14 Sep 22
Green bean battery was very fast with setting up my warranty claim to fix my battery, thanks to Jamie for setting up my appointment and to my Uce-O Len the technician for replacing my battery. He was very friendly and very knowledgeable when it came to diagnosing the battery. He changed out the battery in less than an hour and had it back up and running like new. Definitely recommend green bean battery for all your prius needs. Request Len if he's available!
Joven Kendle
Joven Kendle
23:22 12 Sep 22
It’s so refreshing too have a company do exactly what they say, on time and at a great price.The installer Josh was extremely fast completing the install and took time to answer any question I asked.Great Job You Guys are Awesome!
VERNON CONNER
VERNON CONNER
20:25 12 Sep 22
On time, fast, great service.
Kara Helgren
Kara Helgren
16:38 11 Sep 22
Charlie was very thorough and professional. Very good experience.
William Moxley
William Moxley
16:25 11 Sep 22
I purchased a battery from green bean a few months ago had an issue my claim was approved quickly and my scheduled appointment was moved to a earlier date and time. Thanks to Jaime for her help and great customer service. My issue was resolved thanks to Len the tech who came out and took care of the issue in prompt and professional matter. I highly recommend green bean.Thanks for the great customer service and easy process.
jesse gallardo
jesse gallardo
02:33 11 Sep 22
Terence Fleming
Terence Fleming
02:27 11 Sep 22
Devin was great! Very quick!
Brock Schmitz
Brock Schmitz
19:51 10 Sep 22
Adham was absolutely wonderful. Was very polite, courteous & very efficient. All works were done in less then 1.5 hours. Highly recommend him.
Taco Bell
Taco Bell
07:27 10 Sep 22
Ulziibat Tserenbat
Ulziibat Tserenbat
01:41 10 Sep 22
Devin did an excellent job! Very professional and thorough. Highly recommend!
Harrison Freeman
Harrison Freeman
17:40 09 Sep 22
My technician was Anthony who did an amazing job! Perfect service on my 2007 Prius, couldn’t have asked for better. Great company, battery is working great now. Definitely choose them with your battery needs!
Kayla Primm
Kayla Primm
23:41 08 Sep 22
Solid customer service, 10/10
Chance Gustafson
Chance Gustafson
14:08 08 Sep 22
Kenny was phenominal! He answered all of my questions and got the job done with speed and efficiancy. Highly reccomend!
Trevor Kirby
Trevor Kirby
23:03 06 Sep 22
Outstanding pricing and great service. The work was done in my driveway in about an hour. Andrew O. was very knowledgeable and worked efficiently. He has a great attitude and didn’t mind answering my questions during the battery replacement. I highly recommend using Green Bean and not paying 3x as much at a car dealership!!
Bob Carey
Bob Carey
21:49 06 Sep 22
Gary khachaturyan
Gary khachaturyan
20:39 04 Sep 22
Iana Carter
Iana Carter
00:35 04 Sep 22
Kenny is personable and did a good job
Alexander Bates
Alexander Bates
23:08 03 Sep 22
hi I was attended by Carlos, super efficient and fast..thank you Green Bean for the assistance and agility I will definitely recommend.
Gleyde Varges
Gleyde Varges
17:56 03 Sep 22
Salomon was great! He explained the process and came out on a Saturday in the blazing S. Florida heat. I spent a lot of time researching Green Bean Battery and am very happy I choose them over other options!
Kent Mayer
Kent Mayer
17:53 03 Sep 22
Devin was awsam and very professional very highly recommended
Dariusz Sonnenberg
Dariusz Sonnenberg
15:50 02 Sep 22
Devon was awesome and early for our battery install!!
Anna Sonnenberg
Anna Sonnenberg
15:49 02 Sep 22
Great People and Company. They drove from Phoenix AZ to Prescott AZ and fixed their battery under warranty for $0. Thanks Green Bean!
The Wilsons
The Wilsons
17:46 01 Sep 22
All Star Service! Lem arrived on time as scheduled and completed the job in reasonable time. I'm very satisfied with the service, and I would definitely recommend Green Bean hybrid battery replacement to my friends
Wil Woodard
Wil Woodard
23:24 31 Aug 22
Devon did a great job replacing the battery on our customers 2007 Toyota prius. Great communication and very prompt. - Voodoo Garage Nola
Supercar Vs Budget Car
Supercar Vs Budget Car
15:04 31 Aug 22
I must say I was impressed with the entire process, Green Bean’s customer service and specifically Roman Gomez my installer. He contacted me one hour prior to my appointment and arrived timely at my house to install a refurbished hybrid battery for my 2004 Toyota Prius. Roman thoroughly detailed the installation process with me and answered all questions I had during the install and after. I did opt for a new 12V battery as well. I took the 3 year warranty and did not opt for the lifetime option as I hope to get 3 more years out of this vehicle. I did hesitate installing a new battery at first because of the age of the vehicle and mileage 180,000, but decided to go the battery replacement route anyway due to the car market. I am glad I did thus far as the car has regained life. Thanks to the Green Bean team for their patience, answering all my questions and then for allowing me to analyze my decision without any pressure. I appreciate Jose and Sylvia, part of the Green Bean customer service team and thanks to Roman for all the work that went into the installation process. So far money well spent.
Lawrence Wisoky
Lawrence Wisoky
20:39 30 Aug 22
Had my 2006 Prius battery replaced. Easily the best price, and the best service (Caleb was the installer). My only (minor) criticism is the use of boilerplate templates in email communication that promise phone follow-ups which never come.
pete heyn
pete heyn
18:56 30 Aug 22
I had a really good experience with Green Bean Battery. I replaced a battery through them for my 05 Prius. I noticed a decline in fuel mileage and had 250 thousand miles and did this for preventative maintenance. Austin was my sales rep and answered many upon many questions I had concerning their warranty, company and process. They sent Ian as my installer and was able to get the job done with no issues in the allotted time. Ian also allowed me to inspect my vehicle for all other parts I was concerned with while there and helped put me to ease as he knew exactly what he was doing and was full of knowledge about the car and company. All around I would recommend coming to them, I’ve had no issues for over a week now and saved over 2500 dollars by not going to the dealer for the same exact product with a better warranty. Oh and Ian installed a 12v battery for me purchased through GBB which saved a total of 300 for parts and installing as well!!
Andy
Andy
16:36 30 Aug 22
Great Service , easy to get on hold with them and get the work done if you can provide right codes screenshot.
shanmukha prasad
shanmukha prasad
13:26 29 Aug 22
The original battery lasted 3 years and then it died. I got in contact with them and the set up an appointment within the day. The appointment was a week and a half later but I was in a pretty remote location to be fair. All in all I was impressed and pleased with the process. I would recommend to anyone.
Noah Triplett
Noah Triplett
19:51 28 Aug 22
John Danley
John Danley
18:53 28 Aug 22
Bob Jolloff
Bob Jolloff
11:42 28 Aug 22
Geoff was great took time to explain what he was doing.
Curt Dahl
Curt Dahl
21:38 27 Aug 22
You were recommended from a friend @ Westchester Toyota, Hector Alveras, I was very satisfied with the service an cost, also appreciate the communication, making me aware of your time of arrival. I also want to thank Roman Gomez for all his help.
steven camacho
steven camacho
20:22 25 Aug 22
Fast install by Devin
Nyonic
Nyonic
18:57 25 Aug 22
Mike Floeter
Mike Floeter
02:57 25 Aug 22
Outstanding service at a great price too! Barb and Kenny were the consummate professional tag team installation duo. Very thorough and 100% attention to detail. If your hybrid battery dies, strongly recommend Green Bean Battery for great price and great service!
Pete Stemniski
Pete Stemniski
20:35 24 Aug 22
Josh was efficient, friendly and knowledgeable what else you can ask for!
BIG POWER WATER
BIG POWER WATER
20:02 23 Aug 22
The install went smoothly and the service Sione gave was great. Thank you
Scott Williams
Scott Williams
03:16 23 Aug 22
My ‘05 Prius needed a hybrid battery. After searching to narrow down cost options and reading reviews, I decided to try Green Bean Battery. Called Friday evening and they came to my house in the middle of nowhere SW Michigan on Monday morning! Caleb was very knowledgeable, helpful and fast… done in under an hour! Thanks for getting us back up and running!
Tim Bolin
Tim Bolin
17:48 22 Aug 22
On time and very professional. Provided quick service and answered all technical questions. Took time to test out new battery before leaving. Vehicle is working great after replacement.
antoine tounou
antoine tounou
01:55 22 Aug 22
Sione and Green Bean are amazing! Sione confirmed our appointment, was punctual, efficient, and knowledgeable. He answered all of my many questions and had my car running like new in no time. I highly recommend these guys for hybrid battery replacement! I'm so relieved to get my car up and running again! Thank you Sione and Green Bean!
Jason Stout
Jason Stout
01:42 22 Aug 22
Phone staff was very helpful and informative... the technician that replaced my battery was friendly and qualified. Got the job done quickly and effectively
Roy Josias
Roy Josias
17:31 21 Aug 22
They had great communications with me about getting their tech to my location to swap the battery. The tech was courteous and new exactly what he was doing. After the swap we went for a test ride and checked that everything was good. Been running great so far.
Andrew McClary
Andrew McClary
16:33 21 Aug 22
The weight that has been lifted off my shoulders....My husband found this company and gave them a call to find out more info. It was so quick and the representative was super friendly and knowledgeable. We were able to get an appointment very quickly and they came to my home. Salomon was the technician that worked on my vehicle. Outstanding doesn't even begin to describe my experience with him. The entire process took about an hour and a half, they hauled away my old Lexus ES 300h battery, and test drove my vehicle as well. He's very efficient and patient. Thank you Salomon.
Desiree Dunbar
Desiree Dunbar
14:31 21 Aug 22
5 star review and recommendation for Green Bean Battery, YES.I was relieved by the stellar service for hybrid battery replacement and lifetime warranty offered by Green Bean.Within a week of inquiry, the battery was replaced as advertised; a smooth and uneventful one hour process. The technician was patient with my questions during installation, confident and reassuring. I unexpectedly updated to a lifetime warranty on service day.From the initial phone conversation , to completion of the installation.....pride and confidence in this company's product and service stood out.Thank you for the excellence!
Rae Cook
Rae Cook
09:33 21 Aug 22
Buy your batter with them!! $1,900 for warranty for life hybrid battery and installation!! Ordered the day before, next day Salomon came to my home and installed the battery, working perfectly the same day! Literally has turned my car into basically a new one!!After going to the Honda dealer, and getting a quote there, for $4,500, I though I just had to, since I didn’t want a “refurbished one” to break. The dealer then gave me a 4 week period. While waiting they told me to rent a car or just buy a new one and trade the car in! Absolute money grab from Honda. If you want to get the second half life out of your car, I absolutely recommend Green Bean!!
Santiago Reina
Santiago Reina
19:21 20 Aug 22
Jerry Khachatourian
Jerry Khachatourian
20:42 19 Aug 22
Good service, they had someone come to my house and replace my hybrid battery within 2 days. The technician who came out and did it was polite and only took about a hour.
Victor Arroyo
Victor Arroyo
02:20 19 Aug 22
I was hesitant on purchasing a hybrid battery for my 08 yukon hybrid at first at Greenbean but Carlos and Austin are so friendly and made this experience totally awesome I'll be recommending greenbean to every friends I have who have a hybrid battery problem.
Jowell Hernandez
Jowell Hernandez
21:49 18 Aug 22
I was very apprehensive at first and had to work through my doubts before placing my order. Jose' was very patient with me and answered every question with respect and professionalism. I was concerned that I had to pay in advance because I was unfamiliar with Green Bean Batteries and didn't want a negative outcome. Their no return policy also raised a red flag for me, until I remembered that every auto parts store refuses returns on electronics, and I reasoned that at least if I ended up with a bad battery they would replace it. I researched multiple good and bad reviews online. In doing this I recognized that every issue, whether good or bad, admitted that Green Bean would come back out to try to bring a positive resolution to every concern. I also recognized that Green Bean provides service to a majority of the nation, so they are not a fly-by-night organization. Once satisfied, I placed my order. The battery was installed by Anthony the following day. He did the job quickly and cleared the codes, and the car returned to operating normally. On the follow up test drive, Anthony showed me the battery readings on his scanner, explained the expected range for a "normal" battery and where my replacement battery fell in that range. He reassured me of his own experience with Green Bean, emphasizing how promptly they respond to warrantee claims and without additional fees (which reinforced the testimonies of others that I had read online). My final opinion is that Green Bean Batteries is a company that is building business on the foundation of integrity, and Jose' and Anthony both represent the company well. Another man in sales also helped reduce my doubts, I think his name was Ricky or Richie. I wish Green Bean and all of it's associates God's very best, and I am now actively promoting them to my friends with hybrids. - Ken Karpinski, Florida
Ken Karpinski
Ken Karpinski
16:12 18 Aug 22
Green Bean came to where my Prius was parked and installed a battery. The installer Anthony was so very knowledgeable and nice. He did a great job!! My Prius is running great again.
Holly Clements
Holly Clements
11:00 17 Aug 22
Ordering the batteries was extremely easy. However, that wasn't the best part. They changed my battery much faster than expected, 0 hassle on my part, extremely nice customer service, extremely short wait times, etc. Can't stress this enough, if you need to replace your EV battery these are definitely the guys for the job!! Thank you!!
Fernando Esparza
Fernando Esparza
08:50 17 Aug 22
billy poe
billy poe
02:23 17 Aug 22
Solomon did a great job. I appreciate the work he did, especially in the rain
ED Dext
ED Dext
21:02 16 Aug 22
I’ve never been more impressed with a company and their customer service. My local Toyota dealer wanted $5,000 and over a week to replace my hybrid batteries. I called and spoke to Austin on a Saturday and they had me scheduled for an install at my work location on Monday. Ethan installed it and was fast efficient and very friendly. Can’t say enough about the experience or how much money I saved.
David Jones
David Jones
19:59 16 Aug 22
Jennifer Hill
Jennifer Hill
01:00 16 Aug 22
It appears to me that after reading all these reviews, that those that gave GBB a 1-2 stars, was actually due to stupidity on the part of the customer, having some quack mechanic, that is unfamiliar with hybrids, do the diagnostics! If you don't have the diagnostic tools to do it yourself, for God sake, take it to a dealer!!
Stanley Koziol
Stanley Koziol
23:31 15 Aug 22
Kenny came down and quickly fixed the battery!
h y
h y
16:43 14 Aug 22
Sal from Green Bean Battery came right to me and replaced my hybrid battery. Quickly and efficiently he replaced my bad battery with a Green Bean Battery in under 2 hours! A job well done and left my car in mint condition. She runs so beautifully now 🙂 From the moment I called Green Bean and spoke with representatives down to the moment Sal fixed my car I have had nothing but a great experience. I would definitely recommend to anyone. Thanks Sal and thanks Green Bean Battery!
Sam Sinclair
Sam Sinclair
00:47 12 Aug 22
Disano was great to work with. Very informative and quick.Melody was also very helpful.Thank you.
alex reis
alex reis
21:16 11 Aug 22
Jonathan did great service was excellent
Oliver Potts
Oliver Potts
13:48 09 Aug 22
Bought my 2006 Prius used in 2015 and got good mileage but hybrid battery died March 2021. Green Bean (Tony) came out two days after my contact (they actually offered next day=Sunday!) and installed a recon battery in about an hour. The same day I did a test drive of an over 50 mile round trip and got 53.4mpg (8% better than I was getting in 2015 for the same route and ambient temperature). I am thrilled. Installer, Tony, was courteous, friendly, informative, and very efficient. Two thumbs up for an awesome company.August2022 update: Green Bean's reconditioned battery failed after 6 months, and they replaced it under their warranty with no cost to me. That replacement is still going strong after 9 months now.
Richard Keffert
Richard Keffert
12:33 09 Aug 22
The best people in Utah replace the hybrid battery: Sione and Silvia
黃畯紳
黃畯紳
03:38 09 Aug 22
Green Bean Battery was such a lifesaver. I received installation within two days of calling and my technician Josh Atkinson was courteous and did a great job and made sure everything was reset and ready to go. Highly recommend.
Crystal Jones
Crystal Jones
00:37 09 Aug 22
Jonathan was professional, on time and represented your company wonderfully. Silvia, my sales agent was knowledgeable and very clear about my options. I’m hoping the replacement battery will last as long as your companies employees good will.
Ron Rocci
Ron Rocci
13:38 08 Aug 22
Paul Gregory
Paul Gregory
20:56 07 Aug 22
Installer called on day of installation informing he could come half an hour early. Fantastic. Halfway the job rain started but Narindre managed to do the job safe and secure. Impressive given we were in the middle of a narrow street in Brooklyn. We did a test drive, checked the battery performance and everything was done in under an hour. Great service.
Robert Coenen
Robert Coenen
19:25 07 Aug 22
Green bean was great.... They were out within a couple days installation was fast and it works great... Highly recommended for hybrid batteries
Tony Nelson
Tony Nelson
18:18 07 Aug 22
Sione was great. Found a day and time that worked for both of us. Was very polite and professional and got my daughter’s battery replaced in her car in no time!
Stephanie Berry
Stephanie Berry
18:28 06 Aug 22
i really appreciate solomon he made my car work after 2 months of it being down i love him and will tell people to ask for him when they need they car done😆
Nini & Ahmad
Nini & Ahmad
16:57 06 Aug 22
Devin was very efficient. Good job. Very pro.
Bill Garrett
Bill Garrett
16:40 06 Aug 22
I highly recommend choosing Green Bean Battery for your replacement hybrid battery. I recently purchased a replacement high voltage battery for my 2008 Ford Escape HyBrid from Green Bean Battey and had it installed in Sherwood, OR. Ricky Poole was the sales rep and Jonathon Disano was the installation technician. Both Jonathon & Ricky did a great job and were awesome to work with. I've been driving the car for two days and have noticed a big improvement in performance and gas mileage. I have no doubt this battery will last a long time but a big reason I went with Green Bean was the lifetime warranty.
michael mann
michael mann
04:01 06 Aug 22
Douglas Bradley
Douglas Bradley
23:21 05 Aug 22
Called around noon on a Friday and new battery was installed first thing the next day. Could have been done even sooner but we opted not to wait around during the heatwave and deal with in the morning. A little concerned about the warranty which went from 5 years to lifetime to 3 years over time since the company started. I paid the extra for lifetime. Very friendly, prompt, answered any and all questions and took less than an hour.
Will Thethrill
Will Thethrill
17:59 05 Aug 22
Disano was helpful, quick, polite and efficient. Good experience so far. Ricky in sales was on point and very helpful and knowledgeable.
Green bean is really good place to do your hybrid battery. Sione is The guy that replaced it he was super kind did it really quick and help me with everything I needed
gideon prescott
gideon prescott
16:20 04 Aug 22
Devin was a professional and extremely excited about his job. Thank you very much!
Michael Maddox
Michael Maddox
01:43 03 Aug 22
Awesome job. Totally recommend Devon.
Shari Scott
Shari Scott
23:10 01 Aug 22
This whole experience was stellar from start to finish. Because I'm a pain-in-the-tailpipe customer (thorough. I'm thorough) I not only drilled the first sales rep I spoke to, Dawn, (who was one of the most delightful reps I've ever had the pleasure of speaking to on the phone) but then went through the warrantee almost line by line with Melody at the warrantee department who was very patient with me. Both were extremely knowledgable, accommodating, and friendly. Closed with Madison, who was very professional, and then had the pleasure of Kenny coming out and replacing the battery. Really awesome guy, and an excellent tech. Also called back in with a question about something shortly after and got Jose, who was great as well.I waited a little while to post this because I wanted to see at least a week or so of how the vehicle drove first. You can have great people, but obviously the product matters most in this situation. I'll edit this review in the future if things go awry but what I can confirm at this point is that everyone I spoke with was a genuinely helpful person and that my car is running better than it has in years.Thank you!!
Michael Briskin
Michael Briskin
21:52 01 Aug 22
Green Bean Battery imo was worth it!The lifetime warranty really gives me a peace of mind knowing that if the hybrid battery goes out again, that I can get it replaced easily! The customer service has been a1 and the mechanic who came to service my car (Chris) was very nice and informative!Thank you Chris!
Darwin Mendioro
Darwin Mendioro
02:27 01 Aug 22
Andrew O. came out and installed my battery yesterday, he was kind, quick, and extremely professional. I cannot recommend Green Bean highly enough! After he installed the new battery he took it for a quick spin and said it was working like new again! All of the dash lights went off and stayed off, no more red triangle of death!! Thank you so much!!
Kieran Foster
Kieran Foster
15:04 30 Jul 22
Devon changed out my hybrid moments ago. From booking the service with Dawn through final installation with Devon, the Green Bean Team was friendly, professional, and really cared about getting me back up and running very quickly.
Robert Juneau
Robert Juneau
01:55 30 Jul 22
Disano was great!Very helpful and informative. Great customer service.Dawn was also great on the phone.That both made it easy and stress free experience.Will pass them on to others.Thank you.Thomas
t thomas
t thomas
17:51 29 Jul 22
Josh did an exceptional job.....represents Green Bean well! The appointment updates were timely and accurate and and phone conversations were always very polite and respectful. I highly recommend this company to anyone that needs a battery.
Cathy Lippe
Cathy Lippe
01:48 29 Jul 22
Came out to us, Josh was dependable and proficient, as well as a reasonable price! Recommend!
Charlie
Charlie
18:33 28 Jul 22
5 Star! Josh drove to Albuquerque and installed the hybrid pack pretty quick and he even helped me diagnose another issue. Excellent service, great communication. I highly recommend this company!
Estevan Melendez
Estevan Melendez
13:35 28 Jul 22
I’m pleased with my experience with Green Bean’s battery service for my 2010 Prius. Josh, the tech who did the installation was professional and provided excellent customer service. He keep me updated on his expected arrival and installed the battery during off & on bouts of rain. Thank you Josh and Green Bean!
Carmen Henan
Carmen Henan
23:52 27 Jul 22
I just had my Toyota Prius hybrid battery replaced. Jonathan DiSano was a great technician. He was professional, knowledgeable, answered all of my questions and quickly got my battery replaced. This was a very convenient and affordable option for getting the hybrid battery replaced!
Lilah Toland
Lilah Toland
17:55 26 Jul 22
Caleb was a fantastic tech!Not only was he very personable and polite, but he was competent and very fast. He communicated the work clearly, and executed exactly as he said he would.My car has been running like a dream ever since he replaced the hybrid battery.All I can say is that Caleb is an asset to Green Bean, and to all the customers who are assisted by him...you are in great hands!
Victor Njoroge
Victor Njoroge
14:05 26 Jul 22
I was stuck in Salisbury, NC, when the main battery failed on my 06 Prius. I limped to the Toyota dealer who took their time to analize that the problem was indeed the main battery. When they told me it would cost $7800 to fix it, I was shocked. They only offered me $500 trade in for the Prius if I wanted to buy another car from them. That's when I discovered Green Bean Battery company. Seemed too good to be true that they could get me back on the road for $1500 and provide a lifetime warrantee for the new main battery. The technician came ontime and replaced the battery and I drove the Prius 1000 miles the next two days. The Prius still runs great and I'm very glad I took the risk of trying Green Bean.
Darrell Racey
Darrell Racey
01:08 24 Jul 22
Using Green Bean for the replacement of our 2008 Prius hybrid drive battery was a great choice. I was looking to do the replacement myself but found I could hire Green Bean to do the job for nearly the same price, but with a lifetime warranty! Our installer Kenny replaced the battery, from start to finish, in less than 40 minutes (he would have been faster if I wasn't talking to him the whole time). The sales rep, Silvia, was very patient and helped me schedule the replacement while providing all of the documentation to make me feel comfortable with the decision making process. The Prius is back on the road and running like a champ. Highly recommend!
S. Jason Cole
S. Jason Cole
21:01 23 Jul 22
Jonathan
Jack Overton
Jack Overton
17:26 23 Jul 22
I could not be happier with Green Bean service beginning to end, especially Sione who showed up on time, kept me informed of his progress, and provided my vehicle back to me in a short 90 minutes cleared of all error codes and functioning as promised. And all at 40% of the cost the local Toyota dealer quoted me to install a new hybrid battery (but only when they could get one about two months from now). Thanks Green Bean for breathing new life into my 2008 Prius at 190,000 miles. With a Green Bean lifetime warranty, maybe it will go another 190,000 miles!
Mike Jenkins
Mike Jenkins
21:35 21 Jul 22
I do appreciate ,Dawn customer service and installer , Tony for good service and best job replacing my hybrid battery . I am proud them with the wonderful job !!!
Mesfin Adane
Mesfin Adane
19:05 21 Jul 22
Michigan. My install tech Caleb Pelletier was incredible 🙌 👏 👌 ✨️ ❤️ 🌟 🤩 like hands down the most helpful knowledgeable efficent and coolest tech ive ever met! 😎 seriously that guy has amazing person vibes AllDay! This company is so awesome! 10/10 will recommend them to Everyone! Okay so i called this morning to schedule my install, i hit the #1 button for sales and my call was picked up on the first ring by an actual human! No digital dan to confuse and annoy me just a real person and she was so wonderful to talk to! She helped me with all of my questions, made sure i was prepared, walked me thru the payment process, and scheduled me for the same day at 530pm! It was the most pleasant call ive had for months! Then my tech was available an hour before he was scheduled, he called my phone and when he didnt reach me he texted to ask if it would be alright to start the job early. I responded as soon as i got the message, luckily my dad was home to give him the key, and by the time i got home the job was done!!! He explained everything to me, my daughter is moving to alaska for the military and he was even able to give me some great pointers about our prius to help her to be safe on her journey! Wonderful guy, great personality. He helped me to understand all about the battery situation, was very patient and helpful. Really made me feel like we definitely got our $ worth. Ps he has wonderful taste in Cinema and literature!!! 😄 really cool person!!! I am so glad i met him. FYI IF YOU ARE SOMEONE IN CHARGE THIS GUY DESERVES A PROMOTION! I will be recommending your company to everyone i know with a hybrid! Best prices, best warrantee, best customer service!
ADHDKetchup
ADHDKetchup
02:07 21 Jul 22
Outstanding service from the beginning to the end!!!Dawn with Customer service made sure I was completely satisfied plus followed up with a call to ensure pricing was correct. Kenny the installer was timely and outstanding with the install and answered any and all questions and concerns. I would definitely recommend Greenbean for anyone looking to replace hybrid battery at a great price and lifetime warranty.
DB “DB”
DB “DB”
23:01 20 Jul 22
I had a 2011 Hybrid Escalasde I purchased through Ray Skillman several years ago. About a month after buying it the battery began having issues. When I took it back to the dealer they said the battery was going out and it would cost around $5,000 to replace. They did not cover it under my warranty. I then took it to a Cadilac dealership and they told me that the battery was on order. I began looking around and found Green Bean, I was VERY skeptical about what they were telling me, just sounded too good to be true. In the end they came to my home, replaced the battery, charged me $2,500 (half of what the dealership was trying to charge me), and with a lifetime warranty! This company is GREAT and stands behind their work. Don't be fooled by others, if you are needing to replace your hybrid battery I can confidently say this company is the BEST!!!
Jose Tapia
Jose Tapia
17:53 20 Jul 22
Our 07 Prius was out of commission since December 21 and was just sitting there for half a year. Decided to give Green Bean a try since they do service in our state and in two days they were here already and got the Prius back and running again. Our serviceman Kenny got it done in no time and I felt bad with them working in the summer heat but they switched out the battery in 40 minutes and got the car running back to how it was before. I honestly didn't think I was going to see the car run again too.Thank you Green Bean for giving our Prius another life.
Jocky Sou
Jocky Sou
03:56 19 Jul 22
Adam was friendly, fast, thorough and sharp
patrick farrell
patrick farrell
00:43 19 Jul 22
Awesome. Couldn’t ask for a better guy to do the work. Thanks Devon
James Smith
James Smith
23:59 16 Jul 22
Rolf Schmidt
Rolf Schmidt
23:02 16 Jul 22
Needed a battery fix by next day, scheduled in the afternoon. Within an hour I got a phone call and appointment set for the next day and the mechanic they sent out, Carlos was perfect. He replaced my NiMH & 12v batteries both in about 20 minutes or so. Would recommend!
Alice (Linguist)
Alice (Linguist)
20:02 16 Jul 22
Devin was awesome. Personal and efficient.
John Rackles
John Rackles
00:31 16 Jul 22
My car was in a mechanic shop for a month and they were going to charge me double what green bean did, while making jump through hoops. Green bean were convenient, easy to work with, got it done with in a day and basically saved me. Jonathan was who helped me and he was very kind and professional I really appreciate the work!
Faye Mone
Faye Mone
19:45 14 Jul 22
I debated on going with a company like Green Bean Battery or through the dealer and I’m glad (so far) that I chose this company. I have had great communication from day one (thank you Madison!), and had AMAZING service and communication from my technician Mike (THANK YOU MIKE!!). Mike was patient and answered all of my questions, even in the sweltering Yuma heat. He was respectful, quick and efficient. This is a great company and I’m glad I chose them. They have a great team and because of the team that I encountered, I will recommend them!
Wendy Scott
Wendy Scott
18:49 12 Jul 22
Aaron(upper management)gave outstanding customer service. (2007 Prius)I bought the lifetime warranted battery from them and I got a code that came up was P3190”poor engine power”. He called the shop himself and explained what to check for even though it had nothing to do with the battery. He did this to PROTECT my new battery. Thank you !Thank you !Thank you! 😊
Tim Carpenter
Tim Carpenter
17:10 12 Jul 22
Jonathan was great fast organized and Albert was also very helpful
kelly merilee
kelly merilee
00:57 11 Jul 22
The technician-installer was very competent, courteous and thorough. The battery is working great in my 2007 Toyota Prius!
Richie
Richie
21:07 08 Jul 22
Quick and easy swap for the hybrid battery in my 07 Camry. I called to set up an appointment and Tyler was here with the replacement in less than a day. He swapped the battery in about an hour and came to my house to fix it! For a fraction of the dealer cost, and a lifetime warranty, I couldn't be happier with the service. Thanks Tyler and green bean!
Rhett Kiser
Rhett Kiser
18:43 08 Jul 22
Johnathan is fabulous!!!! Install went smoothly, quick,easy and well worth the warrenty. Recommend this product a d service.Vickie Hodgson
Vickie Hodgson
Vickie Hodgson
01:49 08 Jul 22
Sione was amazing! He checked in with updates and had great communication. My car is running great and did a fantastic job on replacing the battery!
Brekyn Anderson
Brekyn Anderson
22:26 07 Jul 22
Install was on time, and fast. Installer was polite and very knowledgeable. Would highly recommend Green Bean. Price was half or less than the Dealer.
Calvin Jones
Calvin Jones
19:39 07 Jul 22
Tony came to our house and installed a refurbished battery in less than an hour. He was GREAT!!! Friendly, professional, informative, happy to answer all our questions. He even called ahead to see if it would be OK if he came an hour early. Couldn't ask for a better experience!
Karen Bernard
Karen Bernard
17:51 07 Jul 22
The easiest and hassle free experience. After lots of research, decided to go with Green Bean and had a great experience so far. Johnathan has been wonderful, quick to install and helped with all the “curious” questions. Albert (Sales) helped to schedule the appointment same day. Battery is withstanding the charge pretty well…will update after several months of use.
Dhananjay Singh
Dhananjay Singh
22:36 05 Jul 22
Another reviewer here mentioned how impressed they were with customer support & I can say the same. Dawn and Madison were so kind and helpful. I really can’t stress enough just how great their support is. On top of it the gentleman they sent, Carlos was punctual, professional & done in under 40 mins. Car maintenance lights all clear and running again. Thanks a bunch.
Luis Zamora
Luis Zamora
00:19 03 Jul 22
Sione was the best you could ask for. This company is awesome, they make it hassle free and they come to you. Don't let the stigma of high price hybrid battery replacement from the other Companies stop you from owning or buying a hybrid car. Affordable, fast, best experience ever. Again Sione was the best and fast. If you need a hybrid battery replaced, get a quote from the dealership, the auto body mechanic place you took it to and then call these guys and go with what you think is the best. Outstanding warranty and affordable price and mobile, hands down best experience.
My experience with Green Bean was definitely 5 star! My technician Tyler replaced my hybrid battery and explained how to get the 12v replaced by Toyota. I took the battery down to the Toyota dealer who load tested the battery and said it needed a good charge which I was able to do at home. Thanks to Tyler’s careful direction, I was able to reinstall the 12v battery myself and get the car running again without having to call a mobile mechanic. Green Bean warranty manager Arin, was excellent too. My hybrid battery was replaced under warranty and his service was prompt, knowledgeable and personal. Very satisfied customer.
Julie Cansler
Julie Cansler
00:57 01 Jul 22
I am so happy with green bean batteries I've been using them for 2 and a 1/2 years now They are on top of their game Bradley came out and took care of me thanks so much Rene
Rene Horstmann
Rene Horstmann
22:18 30 Jun 22
Adam was on time, professional, answered my questions directly, and took extra time to allow me to drive the car before he left to make sure I was happy with the install.
Michael Johnson
Michael Johnson
18:53 30 Jun 22
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Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Service Area

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