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Hybrid Battery Replacement Aurora

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Green Bean Hybrid Battery Reviews
James Frye installed our battery just now, showed us the problem area we need to fix in our 2005 Prius to stop the leak which caused our first battery to fail after 16 years. He filled me with confidence that we are in great hands with Green Bean Battery. Thank you James.
Eve Keller
Eve Keller
00:33 28 Feb 21
The whole experience was easy and fast. The technician Brock Strickland was awesome.
Greg Smith
Greg Smith
18:45 27 Feb 21
Just had a replacement done in my Gen2 Prius this morning, so far so good. Marc Dudek came out, great guy, professional, friendly, happy to talk shop and help me understand more about Prius tech.The whole process was smooth, from the initial ordering on the site, to the confirmation call, scheduling, payment, etc. Can't beat the lifetime warranty and almost nation-wide coverage either, especially if you don't know if you'll be in a new state by the time your hybrid battery goes out.This was the smarter choice for us than getting one of the brand new cylindrical style batteries installed by my mechanic. The warranty was the deciding factor here. I also bought an OBD scanner so that I could supply error codes to Green Bean, if and when this battery goes out.Again, just had the replacement this morning, so no long term experience, but so far it has been a pleasure to work with them.
Heath Morris
Heath Morris
18:37 27 Feb 21
Kaylani Bailey
Kaylani Bailey
04:11 27 Feb 21
I PURCHASED A GREAN BEAN BATTERY ON 2 /25 /2021 .THE INSTALLER,SCOTT LANTA, CAME TO MY HOUSE AND DID A VEARY PROFESSIONAL JOB.SALES PERSONAL WAS VERY HELPFUL AND POLITE. I WOULD HIGHLY RECCOMEND THIS COMPANY.
Steve Mullinax
Steve Mullinax
19:39 26 Feb 21
Justin Pickard
Justin Pickard
18:09 26 Feb 21
Great experience I called ,made an appointment for the following day the installer Narindra Motiram,called me and asked if was ok to come early which was good for me, he explained his process and got right to work, everything was done in about an hours time, my car drove like it did when I first bought it. My installer was very likable and knowledgeable guy Satisfied customer!!!.
Archie Barksdale
Archie Barksdale
17:35 26 Feb 21
My husband and I would once again give Green Bean a 5 star rating. Specifically, we had James and Jeffrey replacing the traction battery in our second Prius, and everything went extremely well: good communication, on time arrival, careful protection of the car during the work, test driving it after the installation, and excellent customer service from headquarters (Jawad) providing the receipt and the warranty. We will definitely let all our Prius friends know about Green Bean for their future needs!
Sarah Westervelt
Sarah Westervelt
21:13 25 Feb 21
Amazing Customer Service! I just called to schedule an appointment on Tuesday and my battery was installed the very next day (they actually contacted me to do it the same day, but I wasn’t available). Luke Danner, the Sales Manager was very friendly and knowledgeable and answered all my questions about the battery and warranty before I scheduled my appointment. The following day, Len, my installer came to install the Prius battery within 40 minutes on my driveway! He was so friendly and answered all my questions. I highly recommend this company if you love your hybrid! My 2006 Prius has 313,000 miles and this is my third battery. I plan to continue driving this Prius for a long time and the security of having a hybrid battery with a lifetime warranty it’s so incredible! Thank you Green Bean!
vicki curry
vicki curry
17:47 25 Feb 21
Shockingly easy! Big shoutout to Eric for bringing life back to my Prius. Eric explained the entire process and finished the install in under an hour. Green Bean rocks!!
Vince B
Vince B
02:40 25 Feb 21
Great company and amazing service! Everything was easy and fast - scheduling, payment, and the tech came to my house and was done with everything within an hour. Thank you!
Journey Elder
Journey Elder
21:49 24 Feb 21
I call green beans battery 🔋 on Tuesday afternoon and like they say Wednesday morning the installers narinbra motiram was at my house the time of the appointment very professional very nice 👍 very good service I recommended to any one that need a hybrid battery replaced to call the green bean battery team they’re the best thanks you a million
Jenrry Santos
Jenrry Santos
16:01 24 Feb 21
Len did the on site installation of my battery. He was punctual, professional and completed the installation in less than an hour. Trouble code gone, car drives great. Thank you Len for the great service and thanks to you as well Dawn for your terrific customer service.Darren.San Diego.
Darren Wellington
Darren Wellington
03:22 24 Feb 21
Great Price and service... Toyota dealership wanted $3000 for a replacement battery for a 2005 Prius and said they would have my car back in 2 days. The price is almost what the car is worth...Called Green Bean and they said they could have someone at my home in 4 hours to install a battery for $1495..The sent "Lin" and he had my car back up and running within 1 hour.GREAT SERVICE without leaving your hour.If your hybrid needs a new high energy battery do yourself a favor and save cash with Lin and Grean Bean....
Ray Littell
Ray Littell
23:32 23 Feb 21
Great company.
DERRICK BURKETT
DERRICK BURKETT
21:43 23 Feb 21
I requested an appointment online and within an hour Maxwell called to confirm my appointment and explain their process. The next day the technician Brock came out and replaced the battery while I was at work. The process was very smooth and I'm 100% satisfied.You can't beat the price of a green bean replacement battery. Understand these aren't new batteries so it may eventually fail, but if or when that does there is a lifetime warranty and with the quick response I've seen on my replacement I am not worried at all.I would recommend Green Bean Battery to anyone with a hybrid vehicle needing a replacement battery.
Matt Smith
Matt Smith
21:00 23 Feb 21
Erick Acosta
Erick Acosta
18:19 23 Feb 21
Super easy and great people to have help fix your vehicles! Thank you Brock Stricklen for coming out and repairing my battery!
courtney jinkens
courtney jinkens
17:34 23 Feb 21
Don't hesitate buying a Green bean battery!! I was in your shoes, shopping around, trying to decide between an OEM or refurbished. I have a 2009 Tahoe Hybrid. The Green Bean transaction was smooth and easy. We had two great experiences with both Green Bean techs. I called at 10 am Friday and tech was at my driveway 3:30 pm same day. Anthony, the 1st tech drove from Houston to DFW. He was very prompt and courteous. The 1st battery that was replaced ended up with a "Service Hybrid System" several days later. We took our vehicle to the dealership for a diagnostic and then forwarded the info onto Green Bean. Green Bean sent a 2nd tech, Johnathan, also from Houston out to the house and replaced with a different battery. Jonathan was in constant contact with me due to traffic/snow/sleet mix on his commute to DFW.Dedication!! Ever since, my vehicle has had NO issues and drives like new again. With a lifetime warranty, great price & amazing service, I highly recommend using Green Bean!! They live up to their warranty!
CT Bottenfield
CT Bottenfield
14:27 23 Feb 21
James Frye came the very next day after I called for installation. He not only changed out the old battery but was so helpful with explaining other issues that were unique to my Prius model. I would highly recommend Green Bean Battery and give James 5 stars!
Julie Stone
Julie Stone
03:53 22 Feb 21
Timeline:4:50pm - set website appointment (opening at 8pm, same night). Odd…5:08pm - Received phone call from Dawn to confirm and discuss the procedure/billing. Dawn says it’s still a go. Pushed appointment to 9pm. I have doubt because of impending snow…9:20pm - James (technician) called and said that he’s running late due to snow traffic conditions. I request to move the appointment for safety but he declines and would rather do it tonight than in the morning. OK but I’m still doubtful.10:37pm - James arrives. Starts work. I request no power tools because it’s late. He agrees. I’m impressed.11:52pm – James completes install. Gives a brief on how to groom the battery and other diagnostic tips. Leaves me his card and cell phone number in case I have issues. Still impressed. VERY impressed.SO – in a span of roughly seven hours, I have an HV Prius battery (with a lifetime warranty that’s transferrable) INSTALLED IN A SNOW STORM; I’ve had oil changes take longer.... Green Bean customer service and installation was stunning = five stars across the board! Thanks, Dawn and James…
James A
James A
19:41 21 Feb 21
I have a 2013 Cadillac Escalade Hybrid. I needed a new hybrid battery and they sent a technician (Josh) out to my house the next day and did the job in about an hour. He is a very nice guy and he knew exactly what he was doing. I would not go with any other company. Green Bean is a very convenient option and saves you thousands as opposed to what a dealer would charge for a brand new battery. I love that the battery comes with a lifetime warranty too. I could not be more satisfied!
Arthur C
Arthur C
18:44 21 Feb 21
I need a battery for my Prius. Call green bean talked to Amber. She walked me to the process, contact a installer and set up a same day service to install my battery. With in 30 minutes I got a text from Len and told me he be there around 3PM. He was on time and got the job done in about an hour. Great men. Thank you green bean
Pax
Pax
00:15 21 Feb 21
I called green bean on Friday afternoon and talked to Maxwell. He set me up with an appointment with Len for Saturday morning. Len was extremely professional and fast. Maxwell and Len could not have done a better job!!! I would encourage anyone that needs a hybrid battery replacement to only call Green Bean. Quality battery, lowest price and lifetime warranty can’t be beat!
Joseph Adams
Joseph Adams
00:11 21 Feb 21
Incredible service. Johnathan Disano was prompt, very personable and very experienced. He replaced the hybrid battery on my wife’s Prius in less than an hour in my garage. Luke Danner in sales was able to arrange for Johnathan to show up with a new battery in just several hours. $1500 delivered and installed with a lifetime warranty is incredible to say the least. Thanks to everyone at Green Bean.Ron Jones
Ron Jones
Ron Jones
23:13 20 Feb 21
My car had been acting funny for awhile and then today, after a long cold snap, it would not start. After doing some research I found green bean batteries. They got great reviews so I gave them a shot. It could not have been an easier/smoother process. Maxwell in sales was very helpful and informative and Jonathan who did the service was Johnny on the spot. I called and 1:30 pm and by 4:30 pm I was driving my car again! I will recommend this company to anyone who has a hybrid vehicle. Thanks y’all!
Philip Secrest
Philip Secrest
22:40 20 Feb 21
I had a great experience with Green Bean Battery. I requested an appointment and within the hour Luke had reached out to me. James Frye was able to meet me that same day and had my car back in perfect condition in just a few hours. He was polite and thorough. My car went from not starting, to driving like new in an afternoon. I cannot recommend Green Bean Batter and James enough.
Olivia Prado
Olivia Prado
20:14 20 Feb 21
Tom was very patient with the help Christian and Arin to help me install my battery. Tom really did a great job taking apart the battery and replacing it with a new one. I am satisfied with them and would recommend again.
Josiah Everson
Josiah Everson
00:42 20 Feb 21
It was certainly an amazing experience that I had with Green Bean Battery. I got the "Red Triangle of Death" on my dashboard on the 17th of Feb 2021 when my wife came home after picking up some food. Called Green Bean Battery the next afternoon and made an appointment which was for the same day (02/18/21) at 6pm. I live in Indianapois, In and the tech came out of Michigan. Steven Z could not have been a better man. He did a awesome job with the install and finished in less than an hour. If every business did this kind of five star work, no one would have any reason to complain. Absolutely one of the best experiences I have ever had. The CEO has good reason to be proud of this employee. Truely a job done to perfection.
Guy Wooster
Guy Wooster
03:30 19 Feb 21
How lucky am I to have found Green Bean Battery. I called yesterday and spoke with Maxwell and told him I would call back the next day. I ordered the service today from Luke in the call center and they arrived the same Day.My service provider was Len, prompt polite and quality service.What a great team you guys have
Michael Bodine
Michael Bodine
22:06 17 Feb 21
Service was fast, price was half of a dealership, lifetime warranty. Great service from our technician James Frye
Jiajd Akhdb
Jiajd Akhdb
18:59 17 Feb 21
I've been on a bit of a journey regarding the battery in my 2005 Prius in the last couple of years. The car was showing a P0A80 triangle every fifteen minutes after a reconditioning one month ago. I made the decision to go with a Green Bean replacement, and could not be more pleased. I got an installation appointment for the same day I called, and Frank from Santa Clara had the new battery installed without fuss in less than an hour. There is a noticeable improvement in performance, and the price was certainly competitive. Highly recommended!
Peter Goetz
Peter Goetz
17:03 17 Feb 21
Scott came out to install our battery. He was very thorough and a pleasure to have working on our car. I would highly recommend Green Bean to anyone.
Dustin Verwers
Dustin Verwers
01:12 17 Feb 21
Frank did a good job he install the battery in less than an hour 👍
allen Thoun
allen Thoun
19:10 14 Feb 21
So very happy with my experience with Green Bean Battery, Len was very pleasant and professional in replacement of my battery. Tim was the customer service support and this was the fastest service I ever had with any company. Looks like 2021 may be alright , thank you much. Diana Goodman
Diana Goodman
Diana Goodman
15:38 13 Feb 21
I needed a replacement battery for my 2009 Toyota Prius. After some searching, my brother referred me to Green Bean's website. I went on a made the selections (really easy user experience), found a good no-nonsense price, picked a service date and then Luke & Max gave me a call right away to confirm the service date. They were really detailed in explaining the service date activities needed.On the date of installation, Len (service technician) gave me a text to advise of his ETA and he arrived on time. Performed the service and ran some after service tests before leaving.Here's the thing - it's a Lifetime Warranty, on the battery - so if it dies in a year or two or three, Green Bean will come out and replace it. Pretty easy and a lot cheaper than going to a Toyota Dealer.
Bao Le
Bao Le
14:51 13 Feb 21
This review should have gone up a year ago. A year ago the dreaded red triangle of death bespoke my sweet baby girl... I called and spoke with Arin initially and it was an overall excellent transaction. The customer service is superb. A day later, Len came out and installed the battery. The lady of the house was present while Len completed the work with in a half hour. A year later and many many miles, the red triangle of death reared its ugly head once again... I had an almost exact same experience with these two same gentleman. Arin crushed it and he said I didn’t have anything to worry about.. I was in shock... surely this company would try to worm their way out of the warranty some how! Right? Wrong... the warranty is real... the customer service was superb... and Len came out and all the while holding a very excellent conversation with myself, Len beat is intial replacement time.. the whole thing took 25 minutes... I felt compelled to immediately call the office and in form them how happy I was with the service and with Len. It’s most appreciated when a company has incredible employees, wonderful warranty’s and good old fashioned values and customer service that is hard to find these days..If you need a hybrid battery just do your self a favor and call Green Bean... I am so glad I did..
Brian Chamberlin
Brian Chamberlin
06:41 13 Feb 21
Hemisha Patel
Hemisha Patel
02:21 13 Feb 21
Everything went great! I had a different company install a refurbished battery before this and it was a huge headache. Fortunately this experience was much better! Hope I never have to use the warranty, but that was one of the best parts!
Andrew Sindorf
Andrew Sindorf
23:37 12 Feb 21
Great service from setting up appointment to Steve installing our battery. Appointment was same day we called. Would highly recommend Green Bean Battery and Steve.
Calvin Heyd
Calvin Heyd
21:09 12 Feb 21
Had one installed a couple weeks ago, the installer, Jeff, who works in St Louis but I think is out of Osage, MO did a great job. On time, very friendly and quick! Wanted to make sure he got a shout out! So far my Prius is running great. Very good value for money!
Patrick Lowery
Patrick Lowery
16:19 12 Feb 21
Green Bean was fast, friendly and efficient. The battery was so affordable, and with a lifetime warranty I thought it was worth trying (a new battery would be 5 times what I paid) They came the next day and installed my battery. I was very happy with the price, service and my car is great now.
JoAnn Thompson
JoAnn Thompson
02:31 12 Feb 21
Thank you Green Bean!! Frank and the rest of the company saved me some major money. Don't trust the dealership, use Green Bean. Frank in the San Francisco Bay area came out the same day and he did the install quick and disinfected everything. My Prius runs so smooth now. Thank you Frank you rock!
Brian Lee
Brian Lee
01:11 12 Feb 21
James Frye was the Technician that came out.Efficient, communicative and great overall customer service. Would recommend to anyone!
DEVGRU13
DEVGRU13
00:21 11 Feb 21
Great service! I was really impressed with Green Bean. They came out right away and replaced my battery on sight. Len was awesome and did an amazing job.
Gini De Armas
Gini De Armas
23:55 09 Feb 21
Frank came by to replace battery. Very professional, on-time. Great job! Happy our Prius has been brought back to life.
Siliconalley
Siliconalley
22:36 09 Feb 21
I've been borderline unable to drive my Prius for about six months due to battery pack/12v battery issues, so I gave Green Bean a try to replace the hybrid pack. Ordering was quick and efficient, and my appointment was scheduled within ten minutes of my hitting the order button for the following day!My installer Jeff O. was quick and courteous - arrived a half hour before scheduled install time and had it done well before the expected hour it would take. Install went smoothly (even in the cold and snow) and the car is running great after the replacement!
Justin Young
Justin Young
03:29 09 Feb 21
Thanks, had work done on Friday. Driving like new again. Very professional service from Brock Stricklen who also gave great advice on maintaining the car.Would definitely recommend.
Paul Warren - St Joseph
Paul Warren - St Joseph
00:04 09 Feb 21
What a great service. We have a 2007 Camry hybrid which has served us well. After 14 years we didn’t want to get a new car and needed a better option than an expensive new hybrid battery. We found Green Bean Battery and the price seemed too good to be true but it’s not. For 1/3 of the price of new, GBB sent an installer to our little rural town with a refurbished battery and a lifetime warranty. The car drives beautifully and Scott, the installer was great. He even found a few diagnostic codes the Toyota dealership had missed when we took it to them just last week. Thanks Green Bean and thanks Scott.
Mary West
Mary West
20:30 08 Feb 21
Tom was my tech and he arrived on time, very helpful in explaining the warranty and his personal experience with the company. Being a hydrid owner himself he shared great insight of what I can expect. So far the car is running great. No issues. Thanks for the quick turnaround to get me back on the road
Richard Huizar
Richard Huizar
18:11 08 Feb 21
Great experience in Greater Seattle area. Battery failed on morning of Superbowl Sunday (2/7/2021). Very easy to engage with the company via chatbot on their website, followed by them contacting by phone to complete the process - started engagement around noon. James Frye arrived at scheduled time of 3pm and completed the work in about an hour. He even located a previously lost interior trim screw so left things better than he found them. Overall this was great experience, and puts dealer to shame. Can't complain about a lifetime warranty either as this is the 4th aftermarket battery rebuild I've put in this car :).
Andrew Wilson
Andrew Wilson
17:42 08 Feb 21
Wow what a positive experience. I had a problem with my battery and spoke to Javaad who scheduled an appt. for 2/9. Then on Sunday the tech -Frank called and asked if I would prefer to replace the battery on Sun 2/7 and of course I said yes. Frank did an excellent job and was done within 45 minutes with the replacement, Test drive and reset of codes. I couldn't ask for more as he also answered she questions for me, and gave me relevant info on the hybrid battery and how it works. Thanks Javaad and Frank for your help, as I was able to drive to work today. Great Customer Service and done before schedule, and I doubt I could have gotten that from Toyota. Also, the price was un-beatable and to think lifetime warranty for as long as I own the car. MO $$
Mo SERANG
Mo SERANG
16:25 08 Feb 21
I live in the middle of nowhere and they were still able to help me and made it out to my place in less than a week. My car was completely dead after sitting for a couple weeks because I thought I was going to try and sell it, I couldn't afford what the shop quoted me, the technician was able to jump the 12 volt battery and made sure it held a charge before he left. I'm so happy I found this company before I sold my car!
Kerrie Retzloff
Kerrie Retzloff
04:23 08 Feb 21
Narindra Motiram did an excellent job in replacing the battery in my Prius. The job was completed in less than 24 hours from when we called Green Bean. He showed up on time and finished the job in 90 minutes including a test drive and explaining what he did. I would highly recommend this service to anyone in need of a replacement Hybrid car battery.
Jay Attiya
Jay Attiya
20:25 07 Feb 21
So far so good! Brock installed the battery for me and was very friendly and effecient. I've been driving the car all around town today and it's working very well. Will update the review if I have more interactions with the company but I am satisfied so far!
Jacob Osborn
Jacob Osborn
21:15 06 Feb 21
Truly thankful that we found you guys. Adam came and replaced the battery on our tahoe right in our driveway, and it was super quick. He was very professional and communication was awesome! Now I can actually drive with confidence!!
Kaishyn Mitchell
Kaishyn Mitchell
18:39 06 Feb 21
Tom did a great job and very funny guy.
Roro James
Roro James
05:26 06 Feb 21
I called at 4 PM and asked for the next available appointment. He said, we can do it today at 6:30 PM! That alone deserves 5 stars. The installer, Narindra, came 45 minute early to my home, worked with his wife and worked efficiently to dismantle the car, remove the battery and installed the refurbished one. He even saw water leakage and gave me tips on how to protect the car and cleaned out the fan. The phone guy said the old battery is refurbished if they can and recycled responsibly if they can't. And they do it for less than half the price of the dealer. So if I could give 6 stars, I would. Superfast service, done at your home, at half the price and better for the environment with a very nice and informed installer. You have to be nuts not to use this service.
Walter Tsou
Walter Tsou
00:46 06 Feb 21
Today I received excellent service from Roman. He answered all my questions & wasn't at all bothered by them. He called ahead to notify me he would be arriving 30 minutes early. The work was performed within an hour and my car in running well. Thank yoy Green Bean Battery...keep up the good service because it is very difficult to come by!
Donette McNair
Donette McNair
20:28 05 Feb 21
Frank Souza Sr. and Jr. were awesome!! They worked so quickly, it really was an amazing experience to watch. Not to mention, they were super nice guys! When they finished their work, they sanitized inside the car where they had touch. Very respectful of the Covid-19 compliances. After they left, I called everyone in my family that had hybrid vehicles to put Green Bean Battery Company, (and to request Frank Souza) into their contacts in case they may need them in the future. Plus, the cost was so reasonable! Thank you sooo much Frank and Frank, and Green Bean Battery for having such awesome employees!! We really appreciated the experience with you!Forever Grateful,John and Dorothy M.PS: Happy Birthday to Frank’s sister🎂🎉
Dorothy Meyer
Dorothy Meyer
04:38 05 Feb 21
Green Bean Battery is the best company I have ever had the pleasure of dealing with. I called on Saturday about three weeks ago expecting to have to wait 3 to 5 days or more to have a battery installed in my Prius. I was told that they could install it that same day in about three hours and that the installation would take about an hour and a half. The installer showed up on time and a hour and a half latter the installation was complete. I was more than impressed, not only the get a new battery the same day I called but more importantly by the professionalism and courteous service of the person I talked to when I called and by Toni Maxwell the installer. As if that wasn’t enough, the battery comes with a lifetime warranty. You can’t ask for anything better that. I would and will recommend Green Bean to everyone I know who owns a hybrid car. By far the best customer service experience I have ever had from ANY company. If I could give them 10 stars I would. Please make Green Bean your first choice, you will not be sorry.
Tad Hale
Tad Hale
03:07 05 Feb 21
I had James Frye come out 15 mins early, was very nice and efficient in changing my battery. I have a Yukon Hybrid and the battery is huge. He was very friendly and taught me a lot while moving the huge batteries in and out of my car. We did a test drive after, had no issues and I would recommend Green Bean Battery to everyone who drives hybrid cars. The dealership was going to charge me $6500! I saved $4k today and it comes with a Lifetime warranty with free installation at your house, amazing! Also very professional in keeping all the COVID-19 protocols. Thanks James!
Stanley Daniels II
Stanley Daniels II
02:38 05 Feb 21
Good value, Great Warranty, Great service. I called Sunday afternoon and they had the new battery installed before noon on Monday. James Frye did the install very efficiently but didn't mind my watching and asking questions. Original battery lasted 16 years and I intend to see if this replacement will last as long!
Richard Knowles
Richard Knowles
23:05 03 Feb 21
Brock Strickland was great ! Efficient work! Very good experience so far!!!
David and Tonya Roper
David and Tonya Roper
22:32 03 Feb 21
Tom just changed the battery on my 08 Prius. He did a great job, was on time and very professional. Communicated very well, I'm very pleased with his work. I would not hesitate to use this company. The dealership wanted me to scrap the car, instead it's back on the road for under $1,500. A fantastic deal, thank you so much Green Bean & Tom!
Heather Sandrik
Heather Sandrik
03:42 03 Feb 21
My technician, Scott Lantay was fantastic. Very informative and right on schedule. He even cleaned up my car a bit after he was finished. The company has done a great job with their communication to me & customer service.
Ashley
Ashley
17:43 02 Feb 21
WOW. !!!!I CALLED THE COMPANY AROUND NOON AND CALEB CAME TO MY HOUSE!!! ITS 6:45 pm and it is done.Everyone was polite and the right hand knew what the left was doing. Caleb who was going to service my prius, called to keep me appraised of his schedual. He was well groomed and Well spoken . He arrived when he said he would and like I said was done at 7:45. The price was great.I have been self-employed and someone like caleb is one in a million. Oh let me also say they were prompt with the paperwork and when I called I spoke with a people and didn't have to push a series of numbers.I AM ONE SATISFIED CUSTOMER. That is rare.
Margaret Lowe
Margaret Lowe
23:55 01 Feb 21
Green Bean Battery impressed us from the beginning. They were able to come the very day we requested their service. Scott was very efficient with communicating the process to us, and he was very knowledgeable and friendly!
Allison Montcastle
Allison Montcastle
23:01 01 Feb 21
Such a great service and half the price of the dealer! Couldn't have been more simple - they came out the same day and only took a little over an hour. Jeff was very courteous and professional.
Rachel Hain
Rachel Hain
23:19 31 Jan 21
Adam was very prompt in showing up to my shop in Indianapolis to swap my junk battery out! Car runs just like new! Very friendly and I will definitely recommend this company, as well as Adam as the swift installer, for all of my hybrid driving friends!
Sean McMahan
Sean McMahan
17:58 31 Jan 21
So far so good. Adam installed the battery in my car in about an hour. I’ve driven the car 300 miles since with no issues. Adam was great to work with and showed up when he said he would. Customer service from green bean was excellent. I’m hoping to drive this car another 3-5 years, so I’m curious to see if I will need the lifetime warranty during that time and how that is handled. At the moment, I’m extremely happy with the service that was provided for a price that was better than anywhere else I looked. It was a great feeling knowing that within 24 hours of calling my car was driving again.
chrisdeitzel
chrisdeitzel
17:44 31 Jan 21
I cannot say enough about how impressed I am with the service I received beginning with placing my order, followed by an absolutely stunning arrival at my house just 4 hours after placing my order and culminating with an impressive and professional 35min installation and test drive by Adam. If you need a hybrid battery replacement I very strongly recommend Green Bean Battery!
Marcu Highland
Marcu Highland
01:48 31 Jan 21
Frank did a fantastic job to replace the battery. Tim was very helpful over the phone. Thank you Green Bean.
LoL Roro music
LoL Roro music
22:35 30 Jan 21
I love this company and especially pleased with with James Frye who just replaced the battery in my 2008 Prius. He was super professional and did a great job. I'm happy to refer all my Prius Pals to Green Bean Battery for hybrid battery replacements.
May Haley
May Haley
21:43 30 Jan 21
I had an issue pop up, and they somehow managed to send Scott out the very same day to knock it out of the park with a fresh install! Scott and Green Bean are amazing!
Taner Oguz
Taner Oguz
16:01 30 Jan 21
Scott was very thorough and knowledgeable. Good experience overall. They came to my work and replaced my battery. Would definitely recommend.
A S
A S
14:02 30 Jan 21
Green Bean is by far the obvious choice for a replacement battery. I figured out how to DYI the bad cells, but they come about every 6 months. Enough of that, time for a lifetime warranty replacement. Thanks to friendly installer James Frye, I won't have to do that again. Great service and quality install.
Keith Paulson
Keith Paulson
05:52 30 Jan 21
James Frye installed the replacement hybrid battery on my Cadillac Escalade Hybrid. James was extremely knowledgeable, helpful, and on time. Replacing the battery was a game changer and now it is now running like a brand new vehicle.
Jaimeson Filer
Jaimeson Filer
00:15 30 Jan 21
Amazing service from the first phone call to completed install!The quality of customer service we received from Maxwell on the sales team to James our technician was outstanding!Maxwell was very knowledgeable and answered all of our questions regarding the battery and warranty. Maxwell was able to schedule our install, which was a 4 hr. drive to meet the technician.James was one of the most professional installers I have had the pleasure of working with. He took time to answer any questions and was very considerate in protecting the battery area and the interior while removing and installing the batteries.Thank you for the great customer service and would highly recommend James and Maxwell and the Green Bean product!
Bobby Cato
Bobby Cato
22:48 29 Jan 21
I decided to wait several weeks before posting my review to make sure everything was as great as I hoped. It's a pricey repair so I was a bit nervous about whole thing. My installation was done the same day I called (a Sunday!) and it took about an hour. My installer, Len, was timely, personable, and most importantly, he really knew his stuff. Since then my car has been working beautifully, getting the fabulous gas mileage we Prius-owners love! I feel good recommending Green Bean.
Apple Jean
Apple Jean
19:11 29 Jan 21
If you need a hybrid battery replacement, do not go anywhere other than Green Bean. A fair price and a life time warranty is unbeatable. I had to have my battery replace twice (thank goodness for the lifetime warranty). Scott Lantay and Kenny were both very professional and knowledgeable with their service. Love Green Bean!
Joshua Lambert
Joshua Lambert
18:57 29 Jan 21
Green Bean Battery’s installer was available to come the same day that I scheduled my appointment. They called me first and made sure all my question were answered. The installation was super quick and now my car is back in good shape. Thank you!
Rich Roth
Rich Roth
23:29 28 Jan 21
Narindra Motiram was on-time, courteous, and very efficient. He had our old battery out and the new battery in in 1 hour. The entire process with Green Bean Battery was exceptional. They were able to offer same-day service and even worked with us on a scheduling change. I will definitely recommend Green Bean and Narindra.
Jodi Parsons
Jodi Parsons
22:09 28 Jan 21
Kenny was great, communicative, and efficient. Came on short notice and got me back on the road. Car runs great and should be good for another 100k.
Jacob Wood
Jacob Wood
18:26 28 Jan 21
James Frye was my hybrid battery replacement guy. He was so helpful, accommodating, informative and presented great customer skills. He also finished the installation so smooth and in a timely manner. Which I’m grateful for. I called him shortly after the installation was complete in regards to another issue with my car (the sensors) and he was also helpful with advising me where to go and recommended me a place to go to because I am not from here and just moved from California. James made an effort to listen, understand and was kind to help me and guide me.
Mary Hong
Mary Hong
06:04 28 Jan 21
Scott was the installer and he was super nice and helpful. He completed the job quickly, test drive the car. New battery from Green Bean is amazing.Don’t buy a $4000 battery with the products and services Green Bean provides !!
Roger Chase
Roger Chase
22:45 27 Jan 21
Great experience with Green Bean Battery. James Frye worked on my 2007 Prius in January. He came on time and was great about communicating and answering my questions. The Prius is running again and am so glad I found this company.
Jack Messner
Jack Messner
21:47 27 Jan 21
Brock Stricklen was in and out in under an hour and very friendly and professional. Cars runs awesome! I highly recommend!
Tony Hartley
Tony Hartley
21:41 27 Jan 21
My technician name was Narindra. He showed up to my appointment exactly on time and did a quick prompt and fantastic job
Fahim Ali
Fahim Ali
21:08 27 Jan 21
Mr. Mark was on time very professional and fast! I definitely would recommend green bean battery to anyone! I really appreciate it!
Whitney Malone
Whitney Malone
12:53 27 Jan 21
Excellent company that delivered what they promised.I am 150% satisfied with my experience with green bean. They delivered more than I expected.Narindra performed an exceptional installation... On time, professional, friendly... OUTSTANDINGThank you Green Bean, THANK YOU Narindra.
Karl Kuta
Karl Kuta
16:36 26 Jan 21
Scott Lantry did a fantastic job replacing the battery in my 2007 Prius. He was kind, professional, and throughly through !!! He did this work back in December and I tried to post a 5-Star review for him then, but may have either failed to do so, or didn't get all 5 stars up. That means this may be a second, much more accurate recommendation -- needless to say, he was terrific !
lawson sachter
lawson sachter
17:57 25 Jan 21
Awesome service! Very professional and friendly. Kaleb was super pro and generous to have driven from Michigan to revive my car with his above and beyond great customer service and the Green Bean power bank for my 2012 Prius. Kaleb deserves a bonus please!
China Tognibo
China Tognibo
17:56 25 Jan 21
Marc came all the way to Savannah from North Carolina ON A SUNDAY just to replace my battery! I can't articulate just how grateful I am for such prompt and friendly service. Marc was very personable and shared a wealth of knowledge while replacing my battery. The price was very reasonable considering the fact that this company carries a lifetime warranty on their batteries unlike Toyota who would've charged me 3 times the price but mustn't have enough confidence in their own parts to guarantee them for the life of the vehicle. I don't plan on buying another car anytime soon but if my next vehicle is a hybrid, Green Bean is who I will be calling for my battery needs.
ron ron
ron ron
00:29 25 Jan 21
After doing a lot of research, we decided on Green Bean for our Hybrid Battery Replacement needs. Within 5 minutes of requesting service online, a representative called me to confirm my requested installation time. Installer Steve (& assistant) were friendly, prompt & efficient. Our 2007 Toyota Camry Battery was replaced and tested in less than 20 minutes (including the test drive). Thank you Green Bean Battery for your amazing service.
Stacy Masters
Stacy Masters
18:20 24 Jan 21
Dawn and Brock where knowledgeable and very courteous I would recommend to a friend.
robert hatcher
robert hatcher
18:58 23 Jan 21
Madison and Kenny made it a fast and smooth process. Madison set up our installation appointment and guided us as of how the whole procedure would be. Our battery installer tech Kenny arrived fast and installed my 2008 yukon hybrid battery within 30 min and took it for a test drive to make sure everything was okay.Do not hesitate to use them if you are in need of hybrid battery replacement. They beat their competitors in all aspects!
horacio cano
horacio cano
18:33 23 Jan 21
Very great service and very quick! I was able to get my appointment scheduled and Tom arrived early and completed the work within an hour. Nice guy too! Very communicative and friendly person. THRILLED to find a replacement battery with a lifetime warranty as well. Thanks Tom and Green Bean!
Will Hahn
Will Hahn
22:08 22 Jan 21
Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Reviews
James Frye installed our battery just now, showed us the problem area we need to fix in our 2005 Prius to stop the leak which caused our first battery to fail after 16 years. He filled me with confidence that we are in great hands with Green Bean Battery. Thank you James.
Eve Keller
Eve Keller
00:33 28 Feb 21
The whole experience was easy and fast. The technician Brock Strickland was awesome.
Greg Smith
Greg Smith
18:45 27 Feb 21
Just had a replacement done in my Gen2 Prius this morning, so far so good. Marc Dudek came out, great guy, professional, friendly, happy to talk shop and help me understand more about Prius tech.The whole process was smooth, from the initial ordering on the site, to the confirmation call, scheduling, payment, etc. Can't beat the lifetime warranty and almost nation-wide coverage either, especially if you don't know if you'll be in a new state by the time your hybrid battery goes out.This was the smarter choice for us than getting one of the brand new cylindrical style batteries installed by my mechanic. The warranty was the deciding factor here. I also bought an OBD scanner so that I could supply error codes to Green Bean, if and when this battery goes out.Again, just had the replacement this morning, so no long term experience, but so far it has been a pleasure to work with them.
Heath Morris
Heath Morris
18:37 27 Feb 21
Kaylani Bailey
Kaylani Bailey
04:11 27 Feb 21
I PURCHASED A GREAN BEAN BATTERY ON 2 /25 /2021 .THE INSTALLER,SCOTT LANTA, CAME TO MY HOUSE AND DID A VEARY PROFESSIONAL JOB.SALES PERSONAL WAS VERY HELPFUL AND POLITE. I WOULD HIGHLY RECCOMEND THIS COMPANY.
Steve Mullinax
Steve Mullinax
19:39 26 Feb 21
Justin Pickard
Justin Pickard
18:09 26 Feb 21
Great experience I called ,made an appointment for the following day the installer Narindra Motiram,called me and asked if was ok to come early which was good for me, he explained his process and got right to work, everything was done in about an hours time, my car drove like it did when I first bought it. My installer was very likable and knowledgeable guy Satisfied customer!!!.
Archie Barksdale
Archie Barksdale
17:35 26 Feb 21
My husband and I would once again give Green Bean a 5 star rating. Specifically, we had James and Jeffrey replacing the traction battery in our second Prius, and everything went extremely well: good communication, on time arrival, careful protection of the car during the work, test driving it after the installation, and excellent customer service from headquarters (Jawad) providing the receipt and the warranty. We will definitely let all our Prius friends know about Green Bean for their future needs!
Sarah Westervelt
Sarah Westervelt
21:13 25 Feb 21
Amazing Customer Service! I just called to schedule an appointment on Tuesday and my battery was installed the very next day (they actually contacted me to do it the same day, but I wasn’t available). Luke Danner, the Sales Manager was very friendly and knowledgeable and answered all my questions about the battery and warranty before I scheduled my appointment. The following day, Len, my installer came to install the Prius battery within 40 minutes on my driveway! He was so friendly and answered all my questions. I highly recommend this company if you love your hybrid! My 2006 Prius has 313,000 miles and this is my third battery. I plan to continue driving this Prius for a long time and the security of having a hybrid battery with a lifetime warranty it’s so incredible! Thank you Green Bean!
vicki curry
vicki curry
17:47 25 Feb 21
Shockingly easy! Big shoutout to Eric for bringing life back to my Prius. Eric explained the entire process and finished the install in under an hour. Green Bean rocks!!
Vince B
Vince B
02:40 25 Feb 21
Great company and amazing service! Everything was easy and fast - scheduling, payment, and the tech came to my house and was done with everything within an hour. Thank you!
Journey Elder
Journey Elder
21:49 24 Feb 21
I call green beans battery 🔋 on Tuesday afternoon and like they say Wednesday morning the installers narinbra motiram was at my house the time of the appointment very professional very nice 👍 very good service I recommended to any one that need a hybrid battery replaced to call the green bean battery team they’re the best thanks you a million
Jenrry Santos
Jenrry Santos
16:01 24 Feb 21
Len did the on site installation of my battery. He was punctual, professional and completed the installation in less than an hour. Trouble code gone, car drives great. Thank you Len for the great service and thanks to you as well Dawn for your terrific customer service.Darren.San Diego.
Darren Wellington
Darren Wellington
03:22 24 Feb 21
Great Price and service... Toyota dealership wanted $3000 for a replacement battery for a 2005 Prius and said they would have my car back in 2 days. The price is almost what the car is worth...Called Green Bean and they said they could have someone at my home in 4 hours to install a battery for $1495..The sent "Lin" and he had my car back up and running within 1 hour.GREAT SERVICE without leaving your hour.If your hybrid needs a new high energy battery do yourself a favor and save cash with Lin and Grean Bean....
Ray Littell
Ray Littell
23:32 23 Feb 21
Great company.
DERRICK BURKETT
DERRICK BURKETT
21:43 23 Feb 21
I requested an appointment online and within an hour Maxwell called to confirm my appointment and explain their process. The next day the technician Brock came out and replaced the battery while I was at work. The process was very smooth and I'm 100% satisfied.You can't beat the price of a green bean replacement battery. Understand these aren't new batteries so it may eventually fail, but if or when that does there is a lifetime warranty and with the quick response I've seen on my replacement I am not worried at all.I would recommend Green Bean Battery to anyone with a hybrid vehicle needing a replacement battery.
Matt Smith
Matt Smith
21:00 23 Feb 21
Erick Acosta
Erick Acosta
18:19 23 Feb 21
Super easy and great people to have help fix your vehicles! Thank you Brock Stricklen for coming out and repairing my battery!
courtney jinkens
courtney jinkens
17:34 23 Feb 21
Don't hesitate buying a Green bean battery!! I was in your shoes, shopping around, trying to decide between an OEM or refurbished. I have a 2009 Tahoe Hybrid. The Green Bean transaction was smooth and easy. We had two great experiences with both Green Bean techs. I called at 10 am Friday and tech was at my driveway 3:30 pm same day. Anthony, the 1st tech drove from Houston to DFW. He was very prompt and courteous. The 1st battery that was replaced ended up with a "Service Hybrid System" several days later. We took our vehicle to the dealership for a diagnostic and then forwarded the info onto Green Bean. Green Bean sent a 2nd tech, Johnathan, also from Houston out to the house and replaced with a different battery. Jonathan was in constant contact with me due to traffic/snow/sleet mix on his commute to DFW.Dedication!! Ever since, my vehicle has had NO issues and drives like new again. With a lifetime warranty, great price & amazing service, I highly recommend using Green Bean!! They live up to their warranty!
CT Bottenfield
CT Bottenfield
14:27 23 Feb 21
James Frye came the very next day after I called for installation. He not only changed out the old battery but was so helpful with explaining other issues that were unique to my Prius model. I would highly recommend Green Bean Battery and give James 5 stars!
Julie Stone
Julie Stone
03:53 22 Feb 21
Timeline:4:50pm - set website appointment (opening at 8pm, same night). Odd…5:08pm - Received phone call from Dawn to confirm and discuss the procedure/billing. Dawn says it’s still a go. Pushed appointment to 9pm. I have doubt because of impending snow…9:20pm - James (technician) called and said that he’s running late due to snow traffic conditions. I request to move the appointment for safety but he declines and would rather do it tonight than in the morning. OK but I’m still doubtful.10:37pm - James arrives. Starts work. I request no power tools because it’s late. He agrees. I’m impressed.11:52pm – James completes install. Gives a brief on how to groom the battery and other diagnostic tips. Leaves me his card and cell phone number in case I have issues. Still impressed. VERY impressed.SO – in a span of roughly seven hours, I have an HV Prius battery (with a lifetime warranty that’s transferrable) INSTALLED IN A SNOW STORM; I’ve had oil changes take longer.... Green Bean customer service and installation was stunning = five stars across the board! Thanks, Dawn and James…
James A
James A
19:41 21 Feb 21
I have a 2013 Cadillac Escalade Hybrid. I needed a new hybrid battery and they sent a technician (Josh) out to my house the next day and did the job in about an hour. He is a very nice guy and he knew exactly what he was doing. I would not go with any other company. Green Bean is a very convenient option and saves you thousands as opposed to what a dealer would charge for a brand new battery. I love that the battery comes with a lifetime warranty too. I could not be more satisfied!
Arthur C
Arthur C
18:44 21 Feb 21
I need a battery for my Prius. Call green bean talked to Amber. She walked me to the process, contact a installer and set up a same day service to install my battery. With in 30 minutes I got a text from Len and told me he be there around 3PM. He was on time and got the job done in about an hour. Great men. Thank you green bean
Pax
Pax
00:15 21 Feb 21
I called green bean on Friday afternoon and talked to Maxwell. He set me up with an appointment with Len for Saturday morning. Len was extremely professional and fast. Maxwell and Len could not have done a better job!!! I would encourage anyone that needs a hybrid battery replacement to only call Green Bean. Quality battery, lowest price and lifetime warranty can’t be beat!
Joseph Adams
Joseph Adams
00:11 21 Feb 21
Incredible service. Johnathan Disano was prompt, very personable and very experienced. He replaced the hybrid battery on my wife’s Prius in less than an hour in my garage. Luke Danner in sales was able to arrange for Johnathan to show up with a new battery in just several hours. $1500 delivered and installed with a lifetime warranty is incredible to say the least. Thanks to everyone at Green Bean.Ron Jones
Ron Jones
Ron Jones
23:13 20 Feb 21
My car had been acting funny for awhile and then today, after a long cold snap, it would not start. After doing some research I found green bean batteries. They got great reviews so I gave them a shot. It could not have been an easier/smoother process. Maxwell in sales was very helpful and informative and Jonathan who did the service was Johnny on the spot. I called and 1:30 pm and by 4:30 pm I was driving my car again! I will recommend this company to anyone who has a hybrid vehicle. Thanks y’all!
Philip Secrest
Philip Secrest
22:40 20 Feb 21
I had a great experience with Green Bean Battery. I requested an appointment and within the hour Luke had reached out to me. James Frye was able to meet me that same day and had my car back in perfect condition in just a few hours. He was polite and thorough. My car went from not starting, to driving like new in an afternoon. I cannot recommend Green Bean Batter and James enough.
Olivia Prado
Olivia Prado
20:14 20 Feb 21
Tom was very patient with the help Christian and Arin to help me install my battery. Tom really did a great job taking apart the battery and replacing it with a new one. I am satisfied with them and would recommend again.
Josiah Everson
Josiah Everson
00:42 20 Feb 21
It was certainly an amazing experience that I had with Green Bean Battery. I got the "Red Triangle of Death" on my dashboard on the 17th of Feb 2021 when my wife came home after picking up some food. Called Green Bean Battery the next afternoon and made an appointment which was for the same day (02/18/21) at 6pm. I live in Indianapois, In and the tech came out of Michigan. Steven Z could not have been a better man. He did a awesome job with the install and finished in less than an hour. If every business did this kind of five star work, no one would have any reason to complain. Absolutely one of the best experiences I have ever had. The CEO has good reason to be proud of this employee. Truely a job done to perfection.
Guy Wooster
Guy Wooster
03:30 19 Feb 21
How lucky am I to have found Green Bean Battery. I called yesterday and spoke with Maxwell and told him I would call back the next day. I ordered the service today from Luke in the call center and they arrived the same Day.My service provider was Len, prompt polite and quality service.What a great team you guys have
Michael Bodine
Michael Bodine
22:06 17 Feb 21
Service was fast, price was half of a dealership, lifetime warranty. Great service from our technician James Frye
Jiajd Akhdb
Jiajd Akhdb
18:59 17 Feb 21
I've been on a bit of a journey regarding the battery in my 2005 Prius in the last couple of years. The car was showing a P0A80 triangle every fifteen minutes after a reconditioning one month ago. I made the decision to go with a Green Bean replacement, and could not be more pleased. I got an installation appointment for the same day I called, and Frank from Santa Clara had the new battery installed without fuss in less than an hour. There is a noticeable improvement in performance, and the price was certainly competitive. Highly recommended!
Peter Goetz
Peter Goetz
17:03 17 Feb 21
Scott came out to install our battery. He was very thorough and a pleasure to have working on our car. I would highly recommend Green Bean to anyone.
Dustin Verwers
Dustin Verwers
01:12 17 Feb 21
Frank did a good job he install the battery in less than an hour 👍
allen Thoun
allen Thoun
19:10 14 Feb 21
So very happy with my experience with Green Bean Battery, Len was very pleasant and professional in replacement of my battery. Tim was the customer service support and this was the fastest service I ever had with any company. Looks like 2021 may be alright , thank you much. Diana Goodman
Diana Goodman
Diana Goodman
15:38 13 Feb 21
I needed a replacement battery for my 2009 Toyota Prius. After some searching, my brother referred me to Green Bean's website. I went on a made the selections (really easy user experience), found a good no-nonsense price, picked a service date and then Luke & Max gave me a call right away to confirm the service date. They were really detailed in explaining the service date activities needed.On the date of installation, Len (service technician) gave me a text to advise of his ETA and he arrived on time. Performed the service and ran some after service tests before leaving.Here's the thing - it's a Lifetime Warranty, on the battery - so if it dies in a year or two or three, Green Bean will come out and replace it. Pretty easy and a lot cheaper than going to a Toyota Dealer.
Bao Le
Bao Le
14:51 13 Feb 21
This review should have gone up a year ago. A year ago the dreaded red triangle of death bespoke my sweet baby girl... I called and spoke with Arin initially and it was an overall excellent transaction. The customer service is superb. A day later, Len came out and installed the battery. The lady of the house was present while Len completed the work with in a half hour. A year later and many many miles, the red triangle of death reared its ugly head once again... I had an almost exact same experience with these two same gentleman. Arin crushed it and he said I didn’t have anything to worry about.. I was in shock... surely this company would try to worm their way out of the warranty some how! Right? Wrong... the warranty is real... the customer service was superb... and Len came out and all the while holding a very excellent conversation with myself, Len beat is intial replacement time.. the whole thing took 25 minutes... I felt compelled to immediately call the office and in form them how happy I was with the service and with Len. It’s most appreciated when a company has incredible employees, wonderful warranty’s and good old fashioned values and customer service that is hard to find these days..If you need a hybrid battery just do your self a favor and call Green Bean... I am so glad I did..
Brian Chamberlin
Brian Chamberlin
06:41 13 Feb 21
Hemisha Patel
Hemisha Patel
02:21 13 Feb 21
Everything went great! I had a different company install a refurbished battery before this and it was a huge headache. Fortunately this experience was much better! Hope I never have to use the warranty, but that was one of the best parts!
Andrew Sindorf
Andrew Sindorf
23:37 12 Feb 21
Great service from setting up appointment to Steve installing our battery. Appointment was same day we called. Would highly recommend Green Bean Battery and Steve.
Calvin Heyd
Calvin Heyd
21:09 12 Feb 21
Had one installed a couple weeks ago, the installer, Jeff, who works in St Louis but I think is out of Osage, MO did a great job. On time, very friendly and quick! Wanted to make sure he got a shout out! So far my Prius is running great. Very good value for money!
Patrick Lowery
Patrick Lowery
16:19 12 Feb 21
Green Bean was fast, friendly and efficient. The battery was so affordable, and with a lifetime warranty I thought it was worth trying (a new battery would be 5 times what I paid) They came the next day and installed my battery. I was very happy with the price, service and my car is great now.
JoAnn Thompson
JoAnn Thompson
02:31 12 Feb 21
Thank you Green Bean!! Frank and the rest of the company saved me some major money. Don't trust the dealership, use Green Bean. Frank in the San Francisco Bay area came out the same day and he did the install quick and disinfected everything. My Prius runs so smooth now. Thank you Frank you rock!
Brian Lee
Brian Lee
01:11 12 Feb 21
James Frye was the Technician that came out.Efficient, communicative and great overall customer service. Would recommend to anyone!
DEVGRU13
DEVGRU13
00:21 11 Feb 21
Great service! I was really impressed with Green Bean. They came out right away and replaced my battery on sight. Len was awesome and did an amazing job.
Gini De Armas
Gini De Armas
23:55 09 Feb 21
Frank came by to replace battery. Very professional, on-time. Great job! Happy our Prius has been brought back to life.
Siliconalley
Siliconalley
22:36 09 Feb 21
I've been borderline unable to drive my Prius for about six months due to battery pack/12v battery issues, so I gave Green Bean a try to replace the hybrid pack. Ordering was quick and efficient, and my appointment was scheduled within ten minutes of my hitting the order button for the following day!My installer Jeff O. was quick and courteous - arrived a half hour before scheduled install time and had it done well before the expected hour it would take. Install went smoothly (even in the cold and snow) and the car is running great after the replacement!
Justin Young
Justin Young
03:29 09 Feb 21
Thanks, had work done on Friday. Driving like new again. Very professional service from Brock Stricklen who also gave great advice on maintaining the car.Would definitely recommend.
Paul Warren - St Joseph
Paul Warren - St Joseph
00:04 09 Feb 21
What a great service. We have a 2007 Camry hybrid which has served us well. After 14 years we didn’t want to get a new car and needed a better option than an expensive new hybrid battery. We found Green Bean Battery and the price seemed too good to be true but it’s not. For 1/3 of the price of new, GBB sent an installer to our little rural town with a refurbished battery and a lifetime warranty. The car drives beautifully and Scott, the installer was great. He even found a few diagnostic codes the Toyota dealership had missed when we took it to them just last week. Thanks Green Bean and thanks Scott.
Mary West
Mary West
20:30 08 Feb 21
Tom was my tech and he arrived on time, very helpful in explaining the warranty and his personal experience with the company. Being a hydrid owner himself he shared great insight of what I can expect. So far the car is running great. No issues. Thanks for the quick turnaround to get me back on the road
Richard Huizar
Richard Huizar
18:11 08 Feb 21
Great experience in Greater Seattle area. Battery failed on morning of Superbowl Sunday (2/7/2021). Very easy to engage with the company via chatbot on their website, followed by them contacting by phone to complete the process - started engagement around noon. James Frye arrived at scheduled time of 3pm and completed the work in about an hour. He even located a previously lost interior trim screw so left things better than he found them. Overall this was great experience, and puts dealer to shame. Can't complain about a lifetime warranty either as this is the 4th aftermarket battery rebuild I've put in this car :).
Andrew Wilson
Andrew Wilson
17:42 08 Feb 21
Wow what a positive experience. I had a problem with my battery and spoke to Javaad who scheduled an appt. for 2/9. Then on Sunday the tech -Frank called and asked if I would prefer to replace the battery on Sun 2/7 and of course I said yes. Frank did an excellent job and was done within 45 minutes with the replacement, Test drive and reset of codes. I couldn't ask for more as he also answered she questions for me, and gave me relevant info on the hybrid battery and how it works. Thanks Javaad and Frank for your help, as I was able to drive to work today. Great Customer Service and done before schedule, and I doubt I could have gotten that from Toyota. Also, the price was un-beatable and to think lifetime warranty for as long as I own the car. MO $$
Mo SERANG
Mo SERANG
16:25 08 Feb 21
I live in the middle of nowhere and they were still able to help me and made it out to my place in less than a week. My car was completely dead after sitting for a couple weeks because I thought I was going to try and sell it, I couldn't afford what the shop quoted me, the technician was able to jump the 12 volt battery and made sure it held a charge before he left. I'm so happy I found this company before I sold my car!
Kerrie Retzloff
Kerrie Retzloff
04:23 08 Feb 21
Narindra Motiram did an excellent job in replacing the battery in my Prius. The job was completed in less than 24 hours from when we called Green Bean. He showed up on time and finished the job in 90 minutes including a test drive and explaining what he did. I would highly recommend this service to anyone in need of a replacement Hybrid car battery.
Jay Attiya
Jay Attiya
20:25 07 Feb 21
So far so good! Brock installed the battery for me and was very friendly and effecient. I've been driving the car all around town today and it's working very well. Will update the review if I have more interactions with the company but I am satisfied so far!
Jacob Osborn
Jacob Osborn
21:15 06 Feb 21
Truly thankful that we found you guys. Adam came and replaced the battery on our tahoe right in our driveway, and it was super quick. He was very professional and communication was awesome! Now I can actually drive with confidence!!
Kaishyn Mitchell
Kaishyn Mitchell
18:39 06 Feb 21
Tom did a great job and very funny guy.
Roro James
Roro James
05:26 06 Feb 21
I called at 4 PM and asked for the next available appointment. He said, we can do it today at 6:30 PM! That alone deserves 5 stars. The installer, Narindra, came 45 minute early to my home, worked with his wife and worked efficiently to dismantle the car, remove the battery and installed the refurbished one. He even saw water leakage and gave me tips on how to protect the car and cleaned out the fan. The phone guy said the old battery is refurbished if they can and recycled responsibly if they can't. And they do it for less than half the price of the dealer. So if I could give 6 stars, I would. Superfast service, done at your home, at half the price and better for the environment with a very nice and informed installer. You have to be nuts not to use this service.
Walter Tsou
Walter Tsou
00:46 06 Feb 21
Today I received excellent service from Roman. He answered all my questions & wasn't at all bothered by them. He called ahead to notify me he would be arriving 30 minutes early. The work was performed within an hour and my car in running well. Thank yoy Green Bean Battery...keep up the good service because it is very difficult to come by!
Donette McNair
Donette McNair
20:28 05 Feb 21
Frank Souza Sr. and Jr. were awesome!! They worked so quickly, it really was an amazing experience to watch. Not to mention, they were super nice guys! When they finished their work, they sanitized inside the car where they had touch. Very respectful of the Covid-19 compliances. After they left, I called everyone in my family that had hybrid vehicles to put Green Bean Battery Company, (and to request Frank Souza) into their contacts in case they may need them in the future. Plus, the cost was so reasonable! Thank you sooo much Frank and Frank, and Green Bean Battery for having such awesome employees!! We really appreciated the experience with you!Forever Grateful,John and Dorothy M.PS: Happy Birthday to Frank’s sister🎂🎉
Dorothy Meyer
Dorothy Meyer
04:38 05 Feb 21
Green Bean Battery is the best company I have ever had the pleasure of dealing with. I called on Saturday about three weeks ago expecting to have to wait 3 to 5 days or more to have a battery installed in my Prius. I was told that they could install it that same day in about three hours and that the installation would take about an hour and a half. The installer showed up on time and a hour and a half latter the installation was complete. I was more than impressed, not only the get a new battery the same day I called but more importantly by the professionalism and courteous service of the person I talked to when I called and by Toni Maxwell the installer. As if that wasn’t enough, the battery comes with a lifetime warranty. You can’t ask for anything better that. I would and will recommend Green Bean to everyone I know who owns a hybrid car. By far the best customer service experience I have ever had from ANY company. If I could give them 10 stars I would. Please make Green Bean your first choice, you will not be sorry.
Tad Hale
Tad Hale
03:07 05 Feb 21
I had James Frye come out 15 mins early, was very nice and efficient in changing my battery. I have a Yukon Hybrid and the battery is huge. He was very friendly and taught me a lot while moving the huge batteries in and out of my car. We did a test drive after, had no issues and I would recommend Green Bean Battery to everyone who drives hybrid cars. The dealership was going to charge me $6500! I saved $4k today and it comes with a Lifetime warranty with free installation at your house, amazing! Also very professional in keeping all the COVID-19 protocols. Thanks James!
Stanley Daniels II
Stanley Daniels II
02:38 05 Feb 21
Good value, Great Warranty, Great service. I called Sunday afternoon and they had the new battery installed before noon on Monday. James Frye did the install very efficiently but didn't mind my watching and asking questions. Original battery lasted 16 years and I intend to see if this replacement will last as long!
Richard Knowles
Richard Knowles
23:05 03 Feb 21
Brock Strickland was great ! Efficient work! Very good experience so far!!!
David and Tonya Roper
David and Tonya Roper
22:32 03 Feb 21
Tom just changed the battery on my 08 Prius. He did a great job, was on time and very professional. Communicated very well, I'm very pleased with his work. I would not hesitate to use this company. The dealership wanted me to scrap the car, instead it's back on the road for under $1,500. A fantastic deal, thank you so much Green Bean & Tom!
Heather Sandrik
Heather Sandrik
03:42 03 Feb 21
My technician, Scott Lantay was fantastic. Very informative and right on schedule. He even cleaned up my car a bit after he was finished. The company has done a great job with their communication to me & customer service.
Ashley
Ashley
17:43 02 Feb 21
WOW. !!!!I CALLED THE COMPANY AROUND NOON AND CALEB CAME TO MY HOUSE!!! ITS 6:45 pm and it is done.Everyone was polite and the right hand knew what the left was doing. Caleb who was going to service my prius, called to keep me appraised of his schedual. He was well groomed and Well spoken . He arrived when he said he would and like I said was done at 7:45. The price was great.I have been self-employed and someone like caleb is one in a million. Oh let me also say they were prompt with the paperwork and when I called I spoke with a people and didn't have to push a series of numbers.I AM ONE SATISFIED CUSTOMER. That is rare.
Margaret Lowe
Margaret Lowe
23:55 01 Feb 21
Green Bean Battery impressed us from the beginning. They were able to come the very day we requested their service. Scott was very efficient with communicating the process to us, and he was very knowledgeable and friendly!
Allison Montcastle
Allison Montcastle
23:01 01 Feb 21
Such a great service and half the price of the dealer! Couldn't have been more simple - they came out the same day and only took a little over an hour. Jeff was very courteous and professional.
Rachel Hain
Rachel Hain
23:19 31 Jan 21
Adam was very prompt in showing up to my shop in Indianapolis to swap my junk battery out! Car runs just like new! Very friendly and I will definitely recommend this company, as well as Adam as the swift installer, for all of my hybrid driving friends!
Sean McMahan
Sean McMahan
17:58 31 Jan 21
So far so good. Adam installed the battery in my car in about an hour. I’ve driven the car 300 miles since with no issues. Adam was great to work with and showed up when he said he would. Customer service from green bean was excellent. I’m hoping to drive this car another 3-5 years, so I’m curious to see if I will need the lifetime warranty during that time and how that is handled. At the moment, I’m extremely happy with the service that was provided for a price that was better than anywhere else I looked. It was a great feeling knowing that within 24 hours of calling my car was driving again.
chrisdeitzel
chrisdeitzel
17:44 31 Jan 21
I cannot say enough about how impressed I am with the service I received beginning with placing my order, followed by an absolutely stunning arrival at my house just 4 hours after placing my order and culminating with an impressive and professional 35min installation and test drive by Adam. If you need a hybrid battery replacement I very strongly recommend Green Bean Battery!
Marcu Highland
Marcu Highland
01:48 31 Jan 21
Frank did a fantastic job to replace the battery. Tim was very helpful over the phone. Thank you Green Bean.
LoL Roro music
LoL Roro music
22:35 30 Jan 21
I love this company and especially pleased with with James Frye who just replaced the battery in my 2008 Prius. He was super professional and did a great job. I'm happy to refer all my Prius Pals to Green Bean Battery for hybrid battery replacements.
May Haley
May Haley
21:43 30 Jan 21
I had an issue pop up, and they somehow managed to send Scott out the very same day to knock it out of the park with a fresh install! Scott and Green Bean are amazing!
Taner Oguz
Taner Oguz
16:01 30 Jan 21
Scott was very thorough and knowledgeable. Good experience overall. They came to my work and replaced my battery. Would definitely recommend.
A S
A S
14:02 30 Jan 21
Green Bean is by far the obvious choice for a replacement battery. I figured out how to DYI the bad cells, but they come about every 6 months. Enough of that, time for a lifetime warranty replacement. Thanks to friendly installer James Frye, I won't have to do that again. Great service and quality install.
Keith Paulson
Keith Paulson
05:52 30 Jan 21
James Frye installed the replacement hybrid battery on my Cadillac Escalade Hybrid. James was extremely knowledgeable, helpful, and on time. Replacing the battery was a game changer and now it is now running like a brand new vehicle.
Jaimeson Filer
Jaimeson Filer
00:15 30 Jan 21
Amazing service from the first phone call to completed install!The quality of customer service we received from Maxwell on the sales team to James our technician was outstanding!Maxwell was very knowledgeable and answered all of our questions regarding the battery and warranty. Maxwell was able to schedule our install, which was a 4 hr. drive to meet the technician.James was one of the most professional installers I have had the pleasure of working with. He took time to answer any questions and was very considerate in protecting the battery area and the interior while removing and installing the batteries.Thank you for the great customer service and would highly recommend James and Maxwell and the Green Bean product!
Bobby Cato
Bobby Cato
22:48 29 Jan 21
I decided to wait several weeks before posting my review to make sure everything was as great as I hoped. It's a pricey repair so I was a bit nervous about whole thing. My installation was done the same day I called (a Sunday!) and it took about an hour. My installer, Len, was timely, personable, and most importantly, he really knew his stuff. Since then my car has been working beautifully, getting the fabulous gas mileage we Prius-owners love! I feel good recommending Green Bean.
Apple Jean
Apple Jean
19:11 29 Jan 21
If you need a hybrid battery replacement, do not go anywhere other than Green Bean. A fair price and a life time warranty is unbeatable. I had to have my battery replace twice (thank goodness for the lifetime warranty). Scott Lantay and Kenny were both very professional and knowledgeable with their service. Love Green Bean!
Joshua Lambert
Joshua Lambert
18:57 29 Jan 21
Green Bean Battery’s installer was available to come the same day that I scheduled my appointment. They called me first and made sure all my question were answered. The installation was super quick and now my car is back in good shape. Thank you!
Rich Roth
Rich Roth
23:29 28 Jan 21
Narindra Motiram was on-time, courteous, and very efficient. He had our old battery out and the new battery in in 1 hour. The entire process with Green Bean Battery was exceptional. They were able to offer same-day service and even worked with us on a scheduling change. I will definitely recommend Green Bean and Narindra.
Jodi Parsons
Jodi Parsons
22:09 28 Jan 21
Kenny was great, communicative, and efficient. Came on short notice and got me back on the road. Car runs great and should be good for another 100k.
Jacob Wood
Jacob Wood
18:26 28 Jan 21
James Frye was my hybrid battery replacement guy. He was so helpful, accommodating, informative and presented great customer skills. He also finished the installation so smooth and in a timely manner. Which I’m grateful for. I called him shortly after the installation was complete in regards to another issue with my car (the sensors) and he was also helpful with advising me where to go and recommended me a place to go to because I am not from here and just moved from California. James made an effort to listen, understand and was kind to help me and guide me.
Mary Hong
Mary Hong
06:04 28 Jan 21
Scott was the installer and he was super nice and helpful. He completed the job quickly, test drive the car. New battery from Green Bean is amazing.Don’t buy a $4000 battery with the products and services Green Bean provides !!
Roger Chase
Roger Chase
22:45 27 Jan 21
Great experience with Green Bean Battery. James Frye worked on my 2007 Prius in January. He came on time and was great about communicating and answering my questions. The Prius is running again and am so glad I found this company.
Jack Messner
Jack Messner
21:47 27 Jan 21
Brock Stricklen was in and out in under an hour and very friendly and professional. Cars runs awesome! I highly recommend!
Tony Hartley
Tony Hartley
21:41 27 Jan 21
My technician name was Narindra. He showed up to my appointment exactly on time and did a quick prompt and fantastic job
Fahim Ali
Fahim Ali
21:08 27 Jan 21
Mr. Mark was on time very professional and fast! I definitely would recommend green bean battery to anyone! I really appreciate it!
Whitney Malone
Whitney Malone
12:53 27 Jan 21
Excellent company that delivered what they promised.I am 150% satisfied with my experience with green bean. They delivered more than I expected.Narindra performed an exceptional installation... On time, professional, friendly... OUTSTANDINGThank you Green Bean, THANK YOU Narindra.
Karl Kuta
Karl Kuta
16:36 26 Jan 21
Scott Lantry did a fantastic job replacing the battery in my 2007 Prius. He was kind, professional, and throughly through !!! He did this work back in December and I tried to post a 5-Star review for him then, but may have either failed to do so, or didn't get all 5 stars up. That means this may be a second, much more accurate recommendation -- needless to say, he was terrific !
lawson sachter
lawson sachter
17:57 25 Jan 21
Awesome service! Very professional and friendly. Kaleb was super pro and generous to have driven from Michigan to revive my car with his above and beyond great customer service and the Green Bean power bank for my 2012 Prius. Kaleb deserves a bonus please!
China Tognibo
China Tognibo
17:56 25 Jan 21
Marc came all the way to Savannah from North Carolina ON A SUNDAY just to replace my battery! I can't articulate just how grateful I am for such prompt and friendly service. Marc was very personable and shared a wealth of knowledge while replacing my battery. The price was very reasonable considering the fact that this company carries a lifetime warranty on their batteries unlike Toyota who would've charged me 3 times the price but mustn't have enough confidence in their own parts to guarantee them for the life of the vehicle. I don't plan on buying another car anytime soon but if my next vehicle is a hybrid, Green Bean is who I will be calling for my battery needs.
ron ron
ron ron
00:29 25 Jan 21
After doing a lot of research, we decided on Green Bean for our Hybrid Battery Replacement needs. Within 5 minutes of requesting service online, a representative called me to confirm my requested installation time. Installer Steve (& assistant) were friendly, prompt & efficient. Our 2007 Toyota Camry Battery was replaced and tested in less than 20 minutes (including the test drive). Thank you Green Bean Battery for your amazing service.
Stacy Masters
Stacy Masters
18:20 24 Jan 21
Dawn and Brock where knowledgeable and very courteous I would recommend to a friend.
robert hatcher
robert hatcher
18:58 23 Jan 21
Madison and Kenny made it a fast and smooth process. Madison set up our installation appointment and guided us as of how the whole procedure would be. Our battery installer tech Kenny arrived fast and installed my 2008 yukon hybrid battery within 30 min and took it for a test drive to make sure everything was okay.Do not hesitate to use them if you are in need of hybrid battery replacement. They beat their competitors in all aspects!
horacio cano
horacio cano
18:33 23 Jan 21
Very great service and very quick! I was able to get my appointment scheduled and Tom arrived early and completed the work within an hour. Nice guy too! Very communicative and friendly person. THRILLED to find a replacement battery with a lifetime warranty as well. Thanks Tom and Green Bean!
Will Hahn
Will Hahn
22:08 22 Jan 21
Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Service Area
Green Bean Hybrid Battery Warranty
Green Bean Hybrid Battery Warranty

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