FIRST STEP / CHOOSE YOUR MAKE
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CHOOSE YOUR MAKE
I have a 2007 Camry Hybrid and work in Boulder, CO. Got the dreaded warning light, and dealer told me $6000 to fix. I was bummed, as I thought I will have to buy a new car. I found Green Bean Battery online. Everything went as promised. Almir was the assigned technician. He came just a few hours after I got back from the dealer (was actually faster than if I had left the car at the dealer for them to fix). It was under $2000.Almir also took the time to explain how the process worked, a little bit about the company approach, and got everything done in less than 1.5 hours. All in the parking lot of my work.Super quick, much less expensive than the dealer. And people I engaged with including Almir simply delivered what they said they would. The bonus is I have a 5 year warranty on this battery, versus 1 year from the battery I would have gotten from the dealer.
Steve S
21:42 12 Jul 19
My Green Bean battery was installed a little over a month ago, and it's doing great! The technician was very friendly, communicated everything clearly, and took great care with swapping out the battery. Their transparent customer service and their warranty make me feel very confident in my 'new' battery.
Emily P
15:49 08 Jul 19
This company is the real deal. $1549 for a replacement battery (with a 5-year, unlimited mile warranty) for my Prius including delivery and installation at my home. I was really wary that this was a scam at that price until I saw all the glowing reviews. Steven arrived in my driveway a few minutes early for our appointment time and had the battery replaced and the test drive complete within 30 minutes. The customer service from start to finish was fantastic, and you (literally) cannot beat the price. I cannot recommend Green Bean highly enough. Save yourself some money, time, and hassle. Give them a call.
Erin Eggers
05:57 07 Jul 19
Marc saved my 2005 Prius and changed the battery on it with no issues. We were worried because we couldn't jump start it before he got here, but he was able to from the rear end of the vehicle, no problem. The customer service over the phone was amazing, too. Thanks so much, Green Bean!
Ana M
01:56 06 Jul 19
Well, we could not be happier, Almir Silva and Green Bean Battery LLC are great. It's not " Too Good to be True" it is honest pricing, very good service and great work that make a person feel very content. I called Green Bean very leary and was hoping for the best after 4 other quotes on replacing our 2007 Prius battery were between $ 3000. and $ 4500. Ryan was very nice and explained everything putting me at ease. 4 days later ( our choice) Almir came and replaved our battery. Very professional, courtious and quick in less than two and half hours we test drove the car and I was very pleased. Waited for about a week now before giving this review. Wonderful company and workers !
johngc51
22:46 05 Jul 19
Excellant service by Steve and Haven. Replacement took less than an hour, Was perfect and he gave me information that will allow me to get many more miles out of my Prius. I ww=ill certainly spread the word to my friends with Hybrids.
Pat Dibb
18:45 05 Jul 19
The refurbished battery in my car failed, but I couldn't easily drive to the place where I have my warranty. I decided to try Green Bean instead. I called and spoke with Tim, and said that I needed to go out of town in a couple of days and was hoping to get the battery replaced before I left if that was possible. He scheduled someone for the next morning. Marc arrived and replaced my battery. There were some issues with the first battery he put in for some reason, so he replaced it with another and also tightened up my 12v battery which he noticed had not been tightened up very well. He was very friendly and personable, answered all my questions, and had a positive attitude. Thanks to all at Green Bean for helping relieve my car trouble stress, and for my mechanic Marc for getting there so quickly. Now I am able to go out of town driving my own car and I knowing I have a very long warranty on my car. Wonderful service!
Aijung Kim
18:24 30 Jun 19
Ali was terrific! Very knowledgeable and got the battery replaced and car running in no time. Wish I had known about Green Bean earlier. Great value and warranty.
K Cunningham
14:54 29 Jun 19
This is my first time reviewing anything but my tech Ali was fantastic. He did the replacement in 30minutes I think even less because he had to wait for me. I did not expect it done so fast. I was so skeptic about any company replacing hybrid batteries. But I check the BBB and more reviews from reddit. All of them were good reviews. This type of business must be booming (no thanks to dealerships ripping people off)and I hope this company grows. I felt awful because I wanted to tip the Ali but I had no cash. I was hoping for the option to add a tip on credit card but that was not possible. Only wish I could give a tip off credit card. Thanks again Ali and thank you Green Bean Battery
L H
16:41 26 Jun 19
We are quite pleased with the entire process of having the unfortunate need to replace the hybrid battery. But Green Bean Battery made it simple. And ALI the service provided was friendly and performed the replacement in about 1/2 hour. Excellant job! ALI and Green Bean Battery it a AAA rating based upon our experience.
Chuck Tomes
17:43 25 Jun 19
I'm very pleased with the new battery that Scott from Green Bean installed in my 2010 Prius two weeks ago. He arrived at exactly the arranged time and promptly replaced the failed battery. He was careful to check the problem codes. He was careful and thorough in the installation process. He checked the car carefully when he finished and we took a long enough test drive to convince me that the new battery was working correctly. The car is working normally again and the fuel economy is back to normal. I am very pleased with Green Bean and with Scott and will recommend them to my many Prius owning friends.
Bill Gettys
21:15 24 Jun 19
EXCELLENT SERVICE! WILL DO BUSINESS WITH AGAIN. A PLUS +++
Jesus Flores
16:19 24 Jun 19
I had them come out on June 6, 2019 the installer, Justin was a really friendly and polite dude. He was in and out in no more than an hour and a half. After looking to replace the battery myself I couldn’t find anyone that came close to this warranty and let me tell you I need it. I drive from south Orange County to as far south San Diego as you can get everyday for work. That’s 45k miles a year I’m putting on my 07 Prius. So Green Bean was the obvious choice. At the rate that I drive the warranty will outlast the car and that’s well worth the 1500 I paid. Thank you guys and I will definitely use you again after I drive this Prius into the ground.
Jose Meza
10:59 21 Jun 19
I had my Hybrid battery replaced on my 2008 Toyota Highlander, had 185K miles. I was a little sceptical getting a refurbished battery, but so far I am very impressed. I have seen better fuel efficiency and even runs better when just the hybrid battery. The installer here in Colorado, Almir, was phenomenal. He was very professional and even followed up and came back to my house to install 2 bolts that he found were missing from the seat brackets from whoever else was in there prior. He went above and beyond and is a great representative for Grean Bean to have. I have an 2008 Prius with 280K miles that I am sure is going to need to have the battery replaced and I will be sure to call Green Bean when needed. Thank you!!
Todd Robbins
23:39 11 Jun 19
I was skeptical about the 5 year warranty, but after reading several glowing reviews we decided to give them a call. Talked with Zack and after confirming everything from specifics about the warranty, to how the process works we decided to move forward. Our technician, Ali, was prompt, friendly, and very skilled. He had the battery on our 05 Prius changed in about 35 minutes start to finish! We were most impressed with him and highly recommend this service! Hopefully we will not need to use the warranty but it's nice knowing its there.
Michael Kuzy
13:52 10 Jun 19
There are so many good reviews, I thought they were fake. After replacing my battery today with Ali, I fully understand why this company is five star rated on every possible outlet. What great service! I couldn’t say more. Ali had my 2009 Tahoe battery replaced within 20 minutes! Dead serious! It was awesome to see someone so dedicated to what they do for a living. Extremely knowledgeable, and very hard-working. He let me take a couple photos, didn’t seem to be bothered about me pestering him with questions. Very good experience! I absolutely recommend this company for anyone looking to replace a hybrid battery. It’s a no brainer!
Andrew LeFebvre
00:16 07 Jun 19
The product and service tech exceeded my expectation. I highly recommend GreenBean Batterys.
Terry Menebroker
03:13 06 Jun 19
These guys are awesome I had them come out and change my 05 Prius hybrid battery and they got her done 15 mins flat it was incredible. I am already recommending them to everyone I know who has or going to have hybrids in the future. Thank you for doing a fantastic job and being so open and honest on schedule and timing. Very grateful for your company and will call again when my other hybrid car needs a change out.
David Hazeltine
18:26 05 Jun 19
I want to start by saying I too, like others was skeptical about the Green Bean Battery company. It seemed too good to be true. After reading multiple 5 start reviews I decided I would take the chance. I called this morning and spoke with them and told them I needed a battery as soon as they could get it. I expected a week or so..( that even would have been great) but no. They sent someone to my house tonight. Yes tonight. The same day I called . Jean, the man who was sent to my house to work on my battery was extremely nice and professional. He had my battery installed in an hour. I have never seen such great customer service. I was blown away at the service from this company. Nothing short of amazing. I will be telling everyone about this company and the awesome people that works for it.
Carlie Mcmillian
02:00 04 Jun 19
Prompt, courteous, service and even though they didn't service the type of batteries I needed they attempted to find a company that did. Green Bean went above and beyond " Customer Service " to assist me in my search for replacement batteries. I would recommend this company to anyone who needs batteries for their Hybrid vehicle.
William Humiston
22:12 01 Jun 19
At 200,000+ miles my 2005 Prius hybrid battery died. Dealers wanted $4000+ to replace it and I would have to wait 2 weeks. Called Green Bean and Bill the installer was out the next day to my home, on time, Removed my old battery and put another Toyota battery in my car within an hour! He explained a lot to me about the hybrid battery system that no dealership service person had been able to, while he worked. I am so impressed with him and this company. And totally thrilled that it cost me only $1600 out the door with an unlimited mileage 5 year warranty! Saved a ton of money and time and had a super experience- none of that would have happened at a dealer! Who comes to you and does service anymore? Green Bean does!How can I buy stock in this company! I am totally impressed! Will be telling all my hybrid car friends about them for sure!
Margaret Daole
13:45 29 May 19
I have a Lexus GS 450H Hybrid. Love the car and it’s performance and economy. After many years of happy service, I became faced with literally a “Pinball Wizard” view of warning lights on the dashboard. My go to mechanic who’s super knowledgeable in all aspects of autos from working for GM to designing systems for the vehicles did some deep research into the underlying problems. He learned that my ECU needed a TSB (Technical Service Bulletin) re-programming/reflashing. Only the dealership can do it and I have an honest service underwriter at the HUGE Lexus dealer I use for dealer-only work who knew I needed the battery but also agreed the TSB recommended by my “guru” mechanic suggested and charged me an hour labor. The lights went off and they were optimistic but before I picked it up, lights were all back on. Shot battery.Price at Lexus, $6,700. Not worth the $$$. As a long time Toyota/Lexus patron/owner, I reached out to Lexus for some assistance. I’d have luck before with my wife’s Camry Hybrid where they contributed a grand to the replacement. After a week of no response and messages left, a big NO. Not a dime. Zach from Green Bean was super understanding, located the somewhat rare hybrid battery for me and sent out an OUTSTANDING Tech, Steve Z who personally rebuilt my battery to top specs and installed it with his amazing daughter who’s going to make a name for herself I can tell, as she grows into whatever field she chooses. Steve Z. Expertly removed the giant battery, checked the systems and installed the new Green Bean battery and reassembled my car. They test drove her and I couldn’t be happier! I’m hoping for a busy week of work as a Realtor driving my awesome car with the Green Bean Steve Z installed battery!Thanks for saving me a ton of money!
Jack Sanderson
23:21 28 May 19
Had a great experience with Green Bean Battery. Steve Z drove to my house was polite and considerate when installing the battery. He took it for a test drive and assured me he would be back if there were any problems. Simple, easy and great service!
Johnny Choi
00:46 21 May 19
WOW!!! Bill did a AWESOME JOB TODAY!!! Made it look like it was easy lol Super professional and car is up and running like a champ!! You guys are great!! Highly recommend!!!
Joey Medina
21:25 20 May 19
We needed to replace the hybrid battery on our 2012 Prius C. Toyota dealer quoted us a new battery for $2500 with only a 1 year warranty. The Green Bean battery is reconditioned but has a 5 year warranty for $1550 (tax and installation included in the price.) I called on Tuesday and on Thursday Tony drove to Upstate NY from Virginia for the installation. He was very pleasant and professional--answered all of my husband's questions, too. I also love that the business model is environmentally and economically sustainable. Will let you know if we have any problems down the road.
Juli Sharratt
12:15 17 May 19
Green been battery is a five star company Tony Costa was a awesome guy and installer he really knows his stuff highly recommend this company
Steve Neri
18:00 10 May 19
I just had a battery put in by Green Bean a couple days ago. Ryan was my primary point of contact and he provided excellent experience and communication. There were a couple of minor billing issues/confusion caused by me cancelling and getting a refund and later rebooking, but it wasnt a huge deal and we got it straightened out. I wasn't home for the install but my Dad said Tony was very professional and very efficient and had the battery swapped in 30 minutes. The car runs great so far and the warranty is unbeatable, and its a fraction of what Toyota charges. If you need to keep your older hybrid on the road I'd give this company a chance.
Corey Fisher
23:47 04 May 19
It's been about a week, and so far so good. The five year warranty really gives me peace of mind - but, if anything goes wrong I'll update this review. The man that came out and installed the battery, Almir S., was extremely kind and did a wonderful job. He was on time, and the installation was done much quicker than I thought it would be. He was also nice to my dog, which I'm always appreciative of. Thank you, Almir!!
Skyla Walker
19:41 02 May 19
Al was prompt, courteous, and instilled trust. The 5 year warranty is the best offer in the hybrid battery replacement industry. I recommend Al and Green Bean for tour hybrid battery needs. 😃
Amy Mejstrik
19:53 01 May 19
Exceptional: The battery install was fast, reasonably priced and done in my driveway. My Prius is now driving as good as it was when new. The green bean technician was knowledgable and friendly. I wish Green Bean company the best as they are providing an essential service for older hybrid car owners.
MK
05:22 29 Apr 19
I'm very happy happy with the install. Scott was my technician/installer. I couldn't have been more pleased with his knowledge, politeness, and customer service. It shows great things are happening with this company and you've acquired a lifelong customer from me.
Jake Lewis
16:49 28 Apr 19
I was extremely nervous with this purchase but I have to say, Green Bean Battery put me at ease by being very thorough in explaining what to expect. My Technician, Steve, was very accommodating when it came to our schedule. The installation was very quick and the car is working great! Not to mention, their 5 year warranty is unbeatable! I highly-highly recommend Green Bean Battery!Current Vehicle: 2007 Camry Hybrid
Julio Serrano
22:56 26 Apr 19
Green Bean Battery has taken care of me for several of my replacement battery needs and for 2 of the times, Ali has been the face for the company. He has always been polite, respectful and very very fast. Ali is an asset to this company.
E Wall
06:03 24 Apr 19
07 Camry in Michigan, battery was replaced in about 30-40 minutes. Steve Z showed up on time and was very friendly, he did a great job. Highly recommend.
Dan Zyrowski
14:59 23 Apr 19
I just had my battery pack replaced in my 2007 Toyota Prius. The technician (Ali) Called me to let me know he will be arriving early. He arrived at my house and completed the installation within an hour's time. I love the fact that they come to your house and do the work. He cleared all codes and added some antifreeze for me too. I purchased a 5 yr warranted battery pack for less than half the dealer would charge.
John Mason
17:40 18 Apr 19
I am from Northern Michigan and Steve installed the battery. He kept excellent contact with me as the weather was terrible. He was very professional and did an excellent job.
cashemco
19:45 13 Apr 19
Extremely good service and customer relations, both on the phone, and in person. I HIGHLY recommend this company!
kevin bailey
02:06 13 Apr 19
Ali had my 2006 prius stripped down to the factory innards in 3 minutes flat, including removing the back seats. Total time to swap out the battery, 25 minutes start to finish. $1550, 5 year warranty, free delivery and installation 12 hours after I ordered. Y'all. Wow. I'm hella impressed.
Jennifer Wunder
01:34 12 Apr 19
Scott did an awesome job. My car was in pieces when he got to my house on Sunday afternoon. It wasn’t long until it was completely reassembled and running great. The car sat at a service station for months until my friend told me about Green Bean. Thanks to Scott and Aaron and everyone else at Green Bean!
Vincent Manzo
15:04 10 Apr 19
Green Bean offered a better price AND a better warranty than any other hybrid battery replacement I found on the market. Their customer service was friendly and beyond thorough, and the technician, Steve, who did my replacement was on-time, fast, and personable. He got the whole thing done before I had to be in the office this morning, and it wasn't nearly as hard on my pocket book as any other option.
Reba Krueger
13:47 02 Apr 19
Got my battery replaced for my 2009 Tahoe a week ago. The install was done quickly and professionally, and the new hybrid battery runs great. The warranty is pretty unbeatable considering the cost as well. If you're trying to pick between these guys and a dealership, I'd go with these guys.
Erick Ely
04:28 01 Apr 19
Thank you Green Bean. First you (Joselyn) were able to locate an installer that could squeeze me in so that I could use my car for a planned trip. Then, you guys (Steve) arrived early and were done quickly (and both very friendly). Last, the fix seemed to work splendidly and after driving to Chicago and back it is still working great! Thank you Steve & Joselyn for you help! This is not a scam people. Use this service!
James St. Onge
03:42 01 Apr 19
We just had our 2005 Toyota Prius battery replaced this morning by Steve (and his daughter) from Green Bean Battery. He showed up a few minutes before the scheduled arrival time, which was fine. He and his daughter performed like a race track pit crew coordinating their work between the left & right sides of the car. It took them about 30 minutes to remove the old battery and install the new one. Steve was very knowledgable, friendly, and professional with his work. I took it for a test drive after he was finished and it drove just fine with no error codes or anything. I can highly recommend Green Bean Battery to anyone needing a replacement Prius battery. Their cost is less than half of what Toyota charges for the same battery and the installation is at your home, or wherever you choose, and completed in much less time that it would take Toyota.
Phil Blette
16:43 29 Mar 19
In late January 2019 the dashboard of my 2008 Toyota Prius, with about 145,000 miles on it, lit up like a Christmas tree. A mechanic friend did a diagnostic test and the fault code said my car's hybrid battery was done. I went online and initially made an appointment with Green Tec to come to my home and replace the battery ($2100+ for 4 yr warranty). Fortunately before that appointment occurred a fellow employee told me he also had his hybrid battery replaced just a few weeks before and recommended Green Bean Battery highly. I cancelled my appointment with Green Tec and made one with Green Bean - in doing so I saved over $600 compared to Green Tec and got a 5 year warranty.But my Green Bean reconditioned hybrid battery was a lemon and 2 months after it was installed my dashboard lit up again as I was driving to work. After again confirming the failed hybrid battery fault code, I submitted a warranty claim ONLINE to Green Bean and my battery was replaced at no cost to me THE VERY NEXT DAY - GREEN BEAN HAS VERY IMPRESSIVE CUSTOMER SERVICE AND OBVIOUSLY STANDS BEHIND THEIR WARRANTY.Green Bean also told me some of their reconditioned batteries do fail and when it happens it is typically within the first 2-3 months after the installation...so my first Green Bean reconditioned hybrid battery may have failed, but at least it failed was right on schedule...
Tim Regello
19:37 28 Mar 19
Very pleased with my experience with Green Bean. Scott the mechanic was courteous and communicative. He contacted me beforehand and gave me updates as he was on his way. The battery installation was a little unexpectedly tough, but he stuck with it, remained pleasant and positive, and got the job done! I spoke with Aaron and Ryan on the phone to get information about the company and arrange the visit, and I was impressed by their phone customer service. Finally, Ryan was also the person on night duty at the phone headquarters when Scott was working on my vehicle, and I could hear the two of them working together to troubleshoot the challenging battery install. I was quite impressed with how positive and supportive Ryan remained throughout the many phone calls. One last thing - I didn't receive the credit card receipt via email at the end of the visit - I contacted the company via email the next day and they responded and sent me my final receipt and invoice within 5 minutes! I never write reviews, but I was just so impressed. I'd use Green Bean again!
Lynn Snow
22:57 19 Mar 19
totally impressed with GBB-the sales people, the installer, the price, the ease, the speed. They made what could have been a very stressful experience easy as a pie. Recommended highly.
jeff gelb
20:15 18 Mar 19
I just had my battery pack replaced in my 2005 Toyota Prius. The technician arrived at my house on time and completed the installation within an hour's time. I purchased a 5 yr warranted battery pack. I love the warranty it comes with. If anything goes wrong with it, they will replace the entire unit for free once you have sent them the diagnostic results from either the Toyota Dealership or a repair shop. It all sounds good to me!
Lucas McGraw
23:29 17 Mar 19
can't say enough good things about this company! super fast, affordable compared to any other place i looked at and amazing guarantee, my technician James was great! he drove from portland to ashland oregon and communicated with me the whole way down. he got here, explained what he was going to do and had my prius running again in 45 minutes. my car is running better than ever so far, and i really would recommend this to anyone. thank you green bean!!
Manuel Bayardo
03:06 17 Mar 19
My 2006 Prius was diagnosed at my local Toyota service center that a new battery was needed. The quote was $3200 and along with some other work on the quote, I was seriously considering donating my vehicle. Thankfully, I searched online and when I came across Green Bean it looked too good to be true with a quote less than half than the service center, including home installation and a 5-yr warranty! I was amazed to schedule with Green Bean for next day service right in my driveway. Tony was professional and very competent, taking only 20 minutes to replace my battery and take the old one away. My Prius has a new heart and runs like it did many years ago. I highly recommend Green Bean and appreciated their business to breathe life back into older hybrids!
Jeff Wilks
16:47 14 Mar 19
Steve did a great job! I saved so much money by choosing Grean Bean over my local mechanic.
Jadyn Donahue-Szudy
15:35 12 Mar 19
Whole experience was great. Kenny was my technician and he was very friendly and professional. Saved me money and longer warranty than a new one. Can't beat that.
David Kent Layton
02:35 11 Mar 19
So happy I found this company Kenny from tenesee did my battery, seven months later and my car is doing great Toyota dealership wanted 4,300$ and they did it for half the price! With a five year warranty would highly recommend this for someone wanting to keep their hybrid going.
Gavin S.
17:37 09 Mar 19
This is my 2nd review on Green Bean. Customer service is awesome. I emailed them regarding the warranty for a battery that went, I received a call right away to set up an appointment to have it swapped out. Within 2 days Marc showed up to replace the battery. Great guy who really enjoys what he does. They say when you love what you do, then its not really work. Marc was very professional & personable. Had a blast chatting with him as he worked in sub 20 degree weather changing the battery. When or if Green Bean goes public, let me know, I gave you 5 stars
dhenry2425
22:44 07 Mar 19
The hybrid battery went out of my 2007 Camry last week and when I got the estimate for replacement from our local Toyota dealer I started looking for other options. That's when I found Green Bean Battery and their 5 year warranty. I called on Thursday and had an appointment scheduled for the following Tuesday. The installer, Steve, met me at my daughter's apartment and changed the battery in the street and was done in about 30 minutes. I'm looking forward to having a working car again and thought everyone I worked with here was great.
Kent Kingsley
18:02 05 Mar 19
I haven't hired these guys to install a battery, yet, but I will be going to them if and when that time comes. I called to schedule an appointment. Green Bean patiently took down all of my codes and told me that none of the codes I gave him pointed to the battery needing to be replaced. They ended up helping me realize I probably need to find another mechanic.
Alex Cook
20:23 04 Mar 19
I had my battery replaced a month ago. Setting up the appointment was quick and easy and all questions answered put me at ease. Very smooth experience overall and would highly recommend! My car has been running great and happy to have a 5 year warranty. Steve Z. replaced my battery in about 25 minutes and my car was good to go from there. Thank you!!
Ashley
20:52 03 Mar 19
Excellent service by Steve Z. Very impressed at how quick he responded to out service request. The price and warranty balance is exceptional, and a good buy for the money.
Jim Eaton
22:54 28 Feb 19
After thinking I needed to settle with the dealer and drop $2700 on a new battery for my Prius I decided to check out some more options- I came across green been battery company! I thought it was too good to be true, but I am SO happy with this company! Steve (I think was his name) came to my house and switched the battery out in less than 30 minutes and my car is working perfectly since and it’s been over a month!
Mary Kay Williams
18:55 23 Feb 19
I had my 2007 Camry Hybrid Battery replaced with a refurbished battery by Almir Silva. He is very knowledgeable and walked me through how Green Bean refurbishes batteries. Replacement was quick (1 hour, 15 min.). I drove the vehicle afterwards with Almir. Car is working very well. I'm very pleased with the service and Almer's' representation of Green Bean Battery in Aurora, Colorado.
Tom Stear
18:33 22 Feb 19
I had the battery replaced about a month ago and the car is better than ever. So far no issues, highly recommend.Very punctual, the whole ordeal took less than an hour in a parking lot. You can tell the tech has done this many many times, he worked like a machine, it was actually amazing to watch. The price was better than the other guys and they have a better warranty. Cant lose.
Robert Sienko
19:07 19 Feb 19
UPDATE from February 5th, 2019:If I could give this company a second five star review, I would. Instead, I have to update my original review to tell you what happened and how they fixed it. Basically, the battery failed. But, no worries because they have a 5 year full replacement warranty. There were a few steps I had to take to get this done, but actually it was quite easy, and it made sense- they don’t want to drive across the country to find out that your battery issue was misdiagnosed by another mechanic. I spoke with them on Monday morning and they got back to me really quickly to set up a time the next day to get my battery replaced. Again, a fella came by my house and changed it in my driveway. My car is a 2007, with 140,000 miles on it. I am happy to have it up and running again, and happy to know that the warranty process was so smooth. Maybe someday, they will offer an extended warranty for an additional fee? ...wishfull thinking. :)I just hope that anyone who has a hybrid battery issue will try this company out. Original review from January 2018:My car was fixed in my own driveway, in around 40 minutes, and the price was fixed at $1549 with no hidden secret extra charges. There's a 5 year, unlimited mileage full replacement warranty on the battery. My car lives on! Not gonna lie, I searched high and low for negative feedback on this company since they are newer, and the worst reviews I could find were a 4 star review mentioning the smell of the paint on the battery (which I have not yet noticed being an issue) and a 2 star review saying they could have found someone cheaper. Still not a real negative review pertaining to the issues I cared about. I was quoted from the dealer, $3200 for the part, and told I had a million other issues that my regular mechanic somehow didn't notice, which was going to bring my repair total to a ballpark figure of $5000. I'm super happy to have found this company. The technician was very friendly, and actually came by the night before he was supposed to, which worked better for me anyway!
Cory Hammerstone
01:10 06 Feb 19
The red master triangle and check engine light came on, on my 2007 prius. Come to find out it was the hybrid battery. We had no idea what we were getting into. We were reading horror stories of the "red triangle of death" and $4000 dollars to replace it at toyota or just sell the car and move on but after doing some more research we came across green bean battery. Very easy company to work with. $1599 for a refurbished battery with a 5 year warranty and they will come to you to change it. This is the BEST DEAL and the BEST option for replacing your hybrid battery.
Faith DeGoey
20:26 02 Feb 19
Showed up on time. Less than 30 minutes to install. Just came back from a 200 mile trip and everything is back to normal. Couldn't be happier with Green Bean and Steven our installer.
Terry McIntee
13:55 25 Jan 19
I was considering replacing my own battery for a brief period of time after my Prius gave the red triangle of death, but after reviewing the procedures and comparing the parts costs, I'm glad i instead picked green bean to replace it for me. Their mobile installer completed in about 45 minutes a process which probably would have taken me a day and a half. They drive to you with the right product and the right tools and know-how, and take care of the entire process start to finish, right in your driveway. The 5 year warranty is peace of mind as well! Down the road when this battery also reaches its lifespan, I'll be picking green bean again.
Andrej Walilko
14:47 21 Jan 19
My '08 Prius traction battery failed after hinting it was not holding a charge well any more. Morning starts from a complete stop were jerky as the battery couldn't supply adequate power to the electric motors. I also noticed that the battery charge indicated on the Energy screen of the MFD would fluctuate from full charge (green) to very low (orange) rather wildly, at least compared to the way it used to act.So, after finally getting a dashboard full of warning lights and getting the P0A80 code from my ODBII scanner, I began to shop around for battery replacement.The dealership local to me estimated between $3-4k for a new (granted, new, not reconditioned) battery. A few other places found through a Google search were about $2k (+ / -) and I would have to do the removal of old and installation of new batteries myself. Not impossible, but containing a few worries for me.Then I saw Green Bean. $1595 all-in and they would come to me and do all the labor. Sounded too good to be true, but a couple hundred positive Google reviews and a smattering of good reviews on other review sites, such as Yelp definitely required me to at least call them. I spoke with Adrian and was impressed and convinced, with the final winning point being that on a Monday I asked if Wednesday was a possibility and his response was, "No, but I can do tomorrow." Even faster than I expected and I needed to get the car back on the road.Kenny arrived only slightly later than the appointed time and after communicating by phone earlier about the delay. He was able to complete the entire process so efficiently that 50 minutes after pulling into my driveway, he had completed the swap, I had test-driven the car and paid and he was departing.A week later and things are going well. The car is running like it should again.There is a 5-year, unlimited mileage warranty on the replacement battery (a reconditioned battery, previously taken from some other Generation 2 Prius), but I hope I never have to use it. Time will tell, but I'm well pleased so far.
Mike Sims
17:34 19 Jan 19
Almir just swapped out my old 2005 Prius battery pack for a reconditioned Green Bean battery pack -- in my driveway. I watched him do it since I'm an engineer and I was curious. Almir, the technician, is a very friendly and competent -- great service. The installed price was less than I could buy just a reconditioned battery for from the auto parts stores! Plus there's a 5 year warranty! These guys have a great product and business model. Two thumbs up.
John Hubbert
18:13 16 Jan 19
Green Bean was terrific! We have a 2006 Toyota Prius which died in Asheville NC. Had it tested at the dealer then towed to an apartment complex. Ryan at Green Bean got me a same day service - the technician Josh showed up a few min early - did a GREAT job and the car is off and running like new. Thank you Green Bean for saving me $$ and getting the job done same day! Highly recommend them!
Bruce Simmons
23:08 08 Jan 19
I bought a used 2007 prius and within one month the hybrid battery was dead. I was devastated as I couldn't afford to pay the $4500 to replace the battery with a new one. Luckily I found green bean battery and they replaced it for around $1600. And the assurance of 5 years guarantee was the best part. It's been almost an year since I replaced the battery and it's been running without a problem ever since. I'm so thankful that I feel obliged leave them a positive review
Vivek Francis
11:27 22 Dec 18
This was the best experience i have ever had with any company if i could give then 6 stars i wouldI got on the website Dec. 19th at 10pm and set an appointment for Dec. 20th at 11am because the calender gave it as an option it only took 5 minutes and the was a message assistant that helped with my questions the only reason i didnt pay that night is i thought no way they can do it that fastBut the next morning at 8:30 and said my tech could be there at 11am and a couple more questions no more then 2 minutesThe tech (Ali) called at 9:30am and said he would be able to be there at 10:30am a half hour early i said that was fine and that is when he got hereAli Was very nice and professional and installed the battery in the rain and was done before noonSo 14 hours from the time i requested my 07 prius battery be replaced and i had a running vehicle i could not be happier with my fanatic experience with green bean batteriesAnd they said if i have any problems in the next 5 years i can contact them for the warranty service and i hope im calling them in 6 years to do it again
chancedemon !
04:44 21 Dec 18
Our technician (Matt, from KC) was prompt, courteous, and competent. I will definitely use Green Bean again if we can get Matt for our tech. Awesome guy, awesome service!
James Winzer
22:58 30 Nov 18
I had a great install experience with Green Bean. Steve Z and his daughter drove two hours to install the battery pack and they were done within an hour (despite my barrage of questions). Everyone I talked with was friendly, knowledgeable, and professional and it made the whole process (4 days from the battery's death to replacement) wonderful.
Daniel Kurin
21:32 23 Nov 18
I was on the verge of garbaging the car I love because of the dead HV battery. The Toyota company asked for 4500.00 and and the Green Bean did it 2,000.00. The Technician was very nice and more than that my prius is running with a better power and better gas mileage than whe it was new. I waited until the car runz atleast 500 miles before I post my review..We love Green Bean Battery around as they know what they are doing!Thank you
mesfin kelkile
00:09 05 Nov 18
Awesome service. The service guy came to my house in Green Bay, WI. Arrived early for the appointment and had hybrid battery replaced in my 2007 Prius in less than an hour. Red triangle of death is gone and I am back to 50mpg. A much cheaper option than a new battery at the Toyota dealership.
Elliott Jensen
14:34 29 Oct 18
Just got a new battery and the triangle of death is gone. Geoff was kind, on-time, knowledgable and the whole experience was really pleasant. He even checked if anything else was wrong with my car. Will update if anything goes awry with the battery but for now I'm really impressed and feel like I'm in good hands.
Rani Molla
17:09 24 Oct 18
We had the main battery go bad on our 2005 Prius. We had Green Bean battery installed and it was a terrific experience. They came a day after I contacted them on the web and Steve Z was at my house and installed the battery in one hour. I paid them on the spot with a credit card. This was the easiest repair I’ve ever done and the car is running like new again. Great value on top of it all as well.
Patrick Hooyman
19:15 22 Oct 18
Edit/Update 18 October 2018 (over a year later):We couldn't be happier with this service. 2010 Prius 160,000 city miles was showing some contradicting symptoms. A bad hybrid battery had been a diagnosis from a local garage. I was holding out for a second opinion. I found it in the form of tons of similar scenarios online which generally resulted in further confusion OR a replaced battery. So, with the research I had done, I just decided to replace the battery. These guys charged us pretty close to half of the local non-dealer shop price (peeps with really great reviews too - all indications are: good guys - we had some other work done on the same car). Local guys offered 2 year warranty. GreenBean offered 5 years. We got a crazy fast appointment. Painless process and transaction in our driveway. The car runs great. It runs as it did when we bought it at 35,000 miles. All mpg ratings returned to "normal". Even a nagging stutter in the gas engine has diminished (probably our next issue in development). In any case, I'll report my experience after some months. I like these guys. They have a great service. 5 stars deserved.We had another battery code pop up on the GB battery. There wasn't a hint of hesitation. It was a seamless transaction. Warranty was full and not even questioned. I can't remember the turn around time now—some time has passed—it was very short—if I'm not mistaken, it was a day later. The tech said they hadn't received many warranty recalls on our model yr (2010 gen 3 prius) at that time. The second battery has been trouble free for nearly a year. These folks are the real deal. Don't hesitate.
SCOTT WILLIAMS
15:29 18 Oct 18
Our 2005 Prius battery died in early May. After researching repair options I opted to contact Green Bean based on the reviews I read and the website and schedule a tech out to install a reconditioned battery. Green Bean came out on a Friday and the installation was fast and our Prius was back on the road. However, 6 weeks later, all the lights came back on and we couldn't start the Prius. Thankfully, this occurred in my driveway and my wife was not stranded with the vehicle. I contacted Green Bean and was told I needed diagnostic codes to see if the problem was the battery. I ended up paying for towing to a private mechanic and then to the Toyota dealership only to have the same codes diagnosed P0AA6 Hybrid Battery Isolation Fault. Toyota told me the issue was the Hybrid Inverter (a potential $4500 repair) and then advised me to start shopping for a new Toyota. Based on Toyota's recommendation, I ended up purchasing a new vehicle believing that I had a Prius that was not worth repairing. Thankfully, I had the good sense to pay for the vehicle to be towed to another private repair shop which advertised that they also fix Hybrids. My hope was to have them repair the Prius with a used Hybrid Inverter and then sell the vehicle to help recoup the $1500 I paid for the reconditioned battery. The repair agent found the case for the Hybrid battery bent where the HV wires enter. He was able to fix this, clear the codes and get the Prius back on the road. I had him keep the prius for about 2 weeks to make sure that the Prius was ok. I contacted Green Bean and spoke to Arin, who was very courteous and professional and he asked me to drive the vehicle for another 30 days before any reimbursements were given. After 30 days of problem free driving, I contacted Arin again and within a week or 2 Green Bean agreed to reimburse me for the expenses incurred due to the faulty battery. I appreciate that Green Bean worked with me towards a resolution during a very difficult and stressful situation.
Coco Family
00:40 16 Oct 18
Such a wonderful experience! They were fast, friendly, excellent customer service when we replaced the battery in my 2005 Prius. The technician, Steve, was so knowledgeable, thorough, personable, and FAST. The entire replacement took under 30 minutes! Our local dealer told us it would take 10 hours and quoted us almost $4000, and basically told us the vehicle had such high mileage that it wasn't worth saving. We're so excited to still be driving our little car! I can't recommend Steve and Green Bean highly enough.
Kasey McNeally
23:55 12 Oct 18
On the road again! Toyota dealership wanted so much money for a new battery. We found Green Bean online read the reviews and made the call. They were able to be here quick and we are on the road again. The technician greeted us with a smile and was done in less than an hour. I am excited to save alot of money. If you are considering or unsure don't be just read the real reviews from people. 4.9 out of 5 stars. That's all I needed to know. Thank you GreenBeanBattery
Ron and Dawn Padot Team
15:52 25 Sep 18
Great people! The code came up on Tuesday and the battery was replaced on Thursday. I called and talked to the people multiple times with multiple questions and they were very patient with me. Excellent experience. Thanks!
Christopher Burke
21:17 13 Sep 18
The hybrid system on my '06 prius had been incorrectly repaired by a previous owner and failed 2 months after I purchased it. Unwilling to pay what the dealer was asking, I called Green Bean. On the day of my appointment, I got a call from Steve, letting me know he was an hour away. I met him at the Toyota dealership (the service manager was super cool with the whole arrangement and actually encourage me to use Green Bean) and he had the hybrid system replaced in under 30 minutes. He was incredibly professional and a pleasure to talk with. My system was missing a few bolts - and he only had one spare. He gave that one to me and reinstalled the bolts so that all of the important spots were filled. He communicated with me clearly throughout the process to ensure I understood the situation and to assure me that the missing bolts would not impact performance. Overall, it was a great experience! Definitely go with Green Bean.
Ethan Hartter
03:39 13 Sep 18
2005 Prius, 409,000 Miles, SECOND Hybrid Battery / 2nd Triangle O DeathFirst battery came from a Different company offering a 1yr or 25,000 mile warranty for $1800 installed wherever. My local Toyota dealership wanted $4350 new, installed at dealership. This time around, I came across Green Bean Battery LLC. They offer a 5yr, unlimited mileage, reman for $1595 installed wherever. I made an appointment online. I received a call from a Green Bean rep. who explained the process and answered my questions regarding their warranty. I received email confirmations prior to install which eased my nerves. Then, day of install, I received a call from my installer, Karl. Karl confirmed our agreed upon ETA, showed up 4 minutes early and was finished in less than 30 minutes. Karl was very knowledgeable, cordial and tolerant to my inquisition. As Karl left following the completion, I stood there thinking to my self, " No Way", nothing goes this smooth, but, IT WAS ALL GOOOOD. I am back up and running. I highly recommend Green Bean battery and Karl for the Southern, US installations. GOOD JOB
Bradley Mcclary
02:55 13 Sep 18
I was skeptical - paying $2,000 upfront because the battery was specialized and had to be made. I called Green Bean to ensure the technician was still coming as the appointment time had been missed by ten minutes. Karl - the technician phoned me right back to say he was 8 miles away. He had driven 6 hours to come install my new hybrid battery! Almost half the price of the dealership. My car is as good as new again. Love it! Thanks Green Bean & Karl!
Frances McIntosh
20:41 11 Sep 18
Green Bean is legit! Kinda seemed too good to be true. Now - I've only just had it done, but I can say this: my car did not run and had the red triangle of death. Tony Green Bean came, no more triangle of death and now my car runs great. He called to ask if it was alright to arrive a little early, which was awesome. Less than half the cost of my dealership, and a warranty that's 5X as long. Tony the installer was very professional, quick and thorough - even returned the rug and top cover that I had removed prior to his arrival. I'll keep this 2005 Prius for a few more years thanks to Green Bean. Thank you!
Mary Alice McAllister
21:18 07 Sep 18
I spoke with one of your representatives and he was extremely helpful and have me some advice in going to follow . If I and up needing a battery for any of my cars I will only call you guys just based on the service I got on the phone from you . I was and am very impressed with the quality of the help I received from you having not spent a penny with you . Thank you and I hope you can post this for others to see . Sincerely ; Frank pietrasiuk
680ecks
20:01 06 Sep 18
I contacted Green Bean on Friday, August 24, 2018. I was contacted, by Arin, who told me my battery was under full replacement warranty, after I gave him proof of a defective battery. This was done immediately. Arin offered to send someone to come over the week-end. I told him that was not necessary. On Tuesday, August 28, the battery was replaced. I consider that outstanding service considering I live in KY and Green Bean is located in NC. I definitely would recommend this company for purchasing Hybrid batteries.
Keith Kirkland
12:43 03 Sep 18
Update 2: Nothing was wrong with the battery,. My car just had a weird, fickle wiring hardness pin problem. Karl and the team came back out and got everything fixed up.Update: The implant didn't take, and now I can't drive the car.Wow! My Nissan Altima hybrid is running great again. Karl and his assistant were friendly and fast, even considering it was their first Nissan hybrid battery installation. Can't beat a 5-year warranty for the price, either. Totally recommend!
Erica Anthony-Benavides
01:14 29 Aug 18
Easy and affordable way to get your hybrid battery changed out. Matt did a great job. Update after one month:Battery still going strong!
Jon Runge - DNR
20:09 21 Aug 18
With an online company it can be a bit sketchy I know, but all of these great reviews made me go with Green Bean. I am super glad I did. This is a legit review ( I always have wondered if companies fake their own reviews). After having my battery replaced I understood why this company is rated so highly.I had Matt as my mechanic and he was AWESOME. I learned more about my car than I ever have learned in one of my college classes 😅. He was so helpful and answered all of my questions. He didnt just replace my batter, he showed me how to fix many of the cosmetic things wrong with my 200k plus miles prius as well. And he said I could call him anytime with any questions I have about my prius. Wonderful service done in about 45 min.Thanks Matt and Green Bean!
J Thomure
02:11 21 Aug 18
Carl was great. Quick install in my Prius, less than an hour. Very friendly and professional
Tim Lounds
15:05 16 Aug 18
I called Green Bean hoping to get a battery for my '07 Camry within a week or so, but to my surprise, Green Bean support told me they could do it that same day! I scheduled it and William showed up with the battery and installed it without a hitch in about an hour. Bill ran some in-depth tests to ensure everything was operating correctly and also drove the car to ensure proper performance. All the service lights that were on and the "check hybrid system" message are now gone. Do not hesitate to use this company. Overall great experience.
vee bee
14:01 16 Aug 18
I REBECCA HIGHLY RECOMMEND GREEN BEAN BATTERIES. IT IS FLAT FEE, NI HIDDEN CHARGES. FIVE YEAR WARRANTY. MY TECHNICAIN WAS VERY PROFESSIONAL. ALMIR SILVA WAS MY TECHNICAIN LOCATED IN COLO. THANKS AGAIN MY PRIUS IS READY FOR ANOTHER 200,000 MILES.
Reba Mondragon
21:52 08 Aug 18
Kenny from Green Bean Battery was very prompt and quick! My 2007 Camry Hybrid runs like new after battery was replaced. The dealership tried to charge me almost three times the amount of what Green Bean's cost and the warranty was limited (3 yrs). I'm glad to know that I'm covered for 5 years with green bean. Thanks guys!
Alessandro Bautista
20:41 08 Aug 18
Highly recommend this company to anyone getting a Prius battery replaced. Unbelievable price. Almir came out 5 days after I ordered a replacement. Did an A+ job and put everything back together properly. Truly showing his experience. He got there at 6:30am and finished by 8am. I didn’t have to tow my car anywhere or try and drive it on a dead battery to a shop. Car runs like new again and has zip. The warranty sold me and shows they are using great replacement batteries
tyler selvey
14:55 07 Aug 18
Great work was fast and easy and much cheaper than other options. Amazing customer service and the tech was nice and a real pro. Absolutely will do business with them again if needed in the future
John Dobler
13:44 04 Aug 18
I highly recommend using Green Bean Battery to solve your hybrid battery problems. The cost was half the price of the dealer's quote form my 09' Tahoe. After making the payment, my husband and I immediately received a phone call from Green Bean Battery to schedule my appointment. The gentleman that installed my battery alone with the phone coordinator both were knowledgeable and friendly. They explained the simple and easy process. Our new battery is installed and running PERFECTLY!
Veronica Chambliss
00:16 03 Aug 18
Made the appointment on Tuesday for a gen2 Prius battery replacement. Customer service was friendly and helpful and scheduled a replacement on Thursday morning. The installer, Ali, was friendly efficient and very open about the condition of the existing install. The original battery had been worked on before I purchased the car, which was not disclosed. Anyway, I am a happy customer and will check in a few years from now to update the batteries status. Five year warranty provides peace of mind.
Bobby Baird
14:42 02 Aug 18
Fantastic experience and customer service. Green Bean came right to my driveway and had my Camry Hybrid battery installed in less than an hour. Very professional and no stress. My car is running great. Thanks Green Bean for helping me get my hybrid battery problem solved. 10+ service!
Che Presant
23:35 31 Jul 18
So glad we did our research. Mechanics quoted us 3-5k with 2 year warranty. Install was done in under an hour. Thank you!
Raul
21:55 27 Jul 18
Great service! Ali was very professional. I was away for the weekend when he arrived to do the replacement. He contacted me on arrival and texted pictures throughout the process and after test ride when finished. As others have said it seems to good to be true but it is true. The service and price are outstanding and just what works for a older Prius (2007) out of warranty. All indications are that we are back to factory specs with an average of 49MPG! Thank You!
Ray Laird
14:53 27 Jul 18
I just had a battery installed in my 2005 Prius this morning in Sheboygan, Wisconsin. The technician who installed it, Steve, was very professional and friendly. He estimated that it would take approximately 25 minutes and that was exactly how long it took. I am so glad that I discovered this company, partly because the cost was about half of the next available option, not to mention that the five year warranty was WAY better than everyone else's 1year warranty. Thanks Green Bean!
James Semsch
02:28 25 Jul 18
Marc came out yesterday and installed my battery. He's quick, knowledgeable, and personable. It was interesting for me to watch and my car is a lot perkier now for the change. Thanks Marc, and thanks Green Bean!
MA C
15:34 20 Jul 18
Great service! Matt was wonderful and very friendly! Can not wait to start driving my Prius!!! Thank you Green Bean Battery!!!
Jennifer Clarke
17:11 18 Jul 18
They are as good as they claim to be and helped me out of a bad situation with my car for less than half the price of a dealership and in my case, were able to do it same day. Absolutely amazing. All of the error codes on my car were fixed with the new battery, and I was going highway speeds not an hour later. Thanks green bean!
Adam Burr
19:18 07 Jul 18
Great experience. Matt was professional and personable. He arrived early and was finished in 35 minutes. He answered all our questions. Thank you, Matt!!
Randy Roman
02:00 03 Jul 18
Eugene, the technician, arrived early after driving most of the night to get here. He was polite and knowledgeable. He took pride in his work and had the battery replaced in about 1 hour. He was conscientious making sure that every nut, fastener, and cable were put back exactly right. He made sure the trim, liners and covers were put back exactly right. He did an excellent job. I was impressed with the company making sure they contacted me and made sure I was aware of everything. The warranty for the battery is much better than that of the dealership or most other companies out there. Very impressed so far.
Bill D
16:21 29 Jun 18
I was helped today by Marc who was wonderful! He was knowledgeable, professional and you could tell that he loves what he does. He took the time to make sure everything was perfect with the install and kept me informed the entire time. It was an even better experience than I could have expected, thank you Green Bean team!
Robin Divine
01:44 29 Jun 18
Eugene arrived early and completed our install in just over an hour. He was polite and answered any questions. Tested our 07 Camry's systems and went on test drive. Everything worked as expected and gave our car an extended life. We debated for several days whether it was logical to replace the battery or just cut our losses. Glad we found Green Bean Battery. I would highly recommend this company and their services. If your in need of a replacement battery for your hybrid don't waste your time searching any further than Green Bean Battery.
B L
15:53 27 Jun 18
Have nothing but great things to say about Green Bean. Like most reviewers, I was a little skeptical but my quote from Toyota was $5900 to replace the battery in my 2007 Camry...so I was motivated to take a bit of a risk. Everything you read about their dedication to great service is dead on. They came out on holiday weekend (I called late on Good Friday, had someone at my house Saturday evening) to get my repair done. The installation was fast and professional. Car went back to operating normally right away and battery hasn’t given me a moments trouble since. I waited a few months to write the review to see if any thing would pop up over the first few months, but haven’t had any issues in the first 90 days. Green Bean is a great solution if your hybrid battery has kicked out but you’re not ready to let go of the car!
Tim Johnson
23:39 26 Jun 18
Eugene from Green Bean battery replaced our hybrid battery on our 2006 Prius yesterday. He was very courteous and knowledgeable. He arrived an hour earlier than scheduled and got the job done efficiently and quickly. Made sure all the codes were cleared and the car was running good. Would highly recommend this company to anyone needing their hybrid battery replaced.
Brandon Selby
14:43 24 Jun 18
Amazing experience, start to finish. When our battery failed, we were freaking out that it would cost us $4,000 to replace, or that we would have to buy a new car. After talking with a representative from Green Bean Battery, and after the amazing work Eugene (the technician) did on our 2006 Toyota Prius, we are now believers. A warrantied, refurbished battery for under $1600! Fantastic service, knowledge, and customer service. I highly recommend this company!
Cole McCollum
01:18 24 Jun 18
I had a Green Bean battery put in my 2006 Toyota Highlander Hybrid Limited. It was half the price I was quoted through a local mechanic and it provided a 5-year warranty versus a 3-year warranty. To be honest, I was a bit skeptical since it was half the price and they were going to come to me. REALLY!?! How incredibly convenient. There's got to be a catch. If there is, I have not yet discovered it. Matt called to let me know he was on his way and showed up exactly on time for my scheduled appointment. Because my car was a bit disgusting under the seats, Matt allowed me to vacuum and do a little carpet cleaning while my seats were out of the car. I was very impressed with Matt's customer service and Green Bean Battery, as a whole. I would highly recommend to anyone needing a hybrid battery replacement.
Justin Bauereiss
18:45 21 Jun 18
Battery installed on time and correctly. Battery works and has restored the gas mileage to my 2007 prius. I had my doubts, but they have been assuaged; this is a legitimate operation that replaces your non functional hybrid battery with a working one.Low price doesn't mean inferior quality. Looking forward to another 200k miles.
Mike Downing
13:20 21 Jun 18
So far, a great experience with Green Bean Battery. The hybrid battery was failing on my 2005 Prius. A Toyota dealer diagnosed the issue; they and other dealers wanted $3850 (and they tried all their tricks to dissuade me from driving it home), The Prius was at best worth $4000. I found online that Green Bean offers installation at your home of a reconditioned battery for $1549. It's a relatively young business so I had my guard up, despite lots of positive online reviews (were they all authentic?). The online support was quick and responsive, answering concerns I had, eg, about the 5-year warranty. They scheduled an appointment within 4 days (the dealers needed 2 weeks) - the appointment was at 8 pm, which was exactly what I needed for my schedule. I had a few days to sit with my decision and decided to forge ahead - payment wasn't due until the time of the job. The technician, Tony, was on time, competent, courteous, and efficient, and willing to answer all my questions about the car, and had lots of good things to say about his company. The whole job took less than an hour.... done before nightfall. Seems like a smart business model and a green business - they will recycle/recondition my failed battery. I've been driving with the new battery for 2 weeks and performance and mileage seem as good as ever.
Paul Socolar
22:21 19 Jun 18
This was a great experience. I dreaded the day I would have to replace the "big" battery, but Green Bean Battery made it so easy. Josh came right to my driveway and was polite and professional, and had the thing up and running in less than 40 minutes. Even took it for a test spin and cleared the codes. Oh, and they had to re-schedule and came a day earlier. It's really a no-brainer.
Dave Tanury
20:12 19 Jun 18
We got our Prius, 2007 hybrid battery changed by Steve from Green Bean Battery. Steve was excellent, knowledgeable and courteous.I had read many reviews about Green Bean Battery and they were excellent. It sounds like company is on top of all the needs of customer and there is nothing more to add than saying same good things over and over.This is one of the rare occasions in business/marketing that in delivering services this company exceeds in their service more than what they say they will do! Hope they keep this consistency and stand as a 5 star example in business world as for as doing more than what they said they will do. Steve, Thank you for your professionalism.
B Chauhan
17:02 14 Jun 18
Really these guys are excellent. I saw the reviews and trusted what I read, and let me tell you, I was not disappointed. Their hybrid batteries come in at a staggering 800 below competitors and include them coming to your house to install it. They called and spoke to me, and came a week earlier than I scheduled, and swapped out the battery in about 35 mins. There was a question I wanted answered about my new battery, and the technician put me directly in touch with the head of the company to have it answered. It was great.BUTFar and away, the best part, was the fact that their batteries come with an unbelievable 5 year warranty. No one can even touch that. Even OEM only comes with a 1 year warranty!No, I am not getting paid by them, I am just a happy customer and I want their business model to thrive, so I'm doing my part to support it. 10/10 will do business with them again.
Silas Newsome
22:35 10 Jun 18
After research I decided to purchase the Green Bean Hybrid battery for my 2006 Prius. The tech came to my house as arranged, and was very professional, polite and friendly. He handled the car parts carefully and respectfully and answered all my questions. He went above and beyond my expectations in every way. I am very happy with the decision to purchase! It was by far the most hassle-free and pleasant car repair experience I have ever had. I say this as a busy senior citizen who does not usually do reviews. Best part is that if the battery fails in the next 5 years, they come to me wherever I am to replace it!
Anna Maxey
17:10 08 Jun 18
INCREDIBLE SERVICE!!!I own a 2007 Toyota Prius. On May 31st, I got the “red triangle of death.” Yesterday, on June 4th, I took my Prius to a Toyota dealership and found out my hybrid battery died. I was so bummed. Then I was told I would be charged $2700 for the dealership to replace my hybrid battery, and that their battery only came with a ONE YEAR warranty. I was even more sad! They also said it would take them about FIVE HOURS to put it in.Yesterday afternoon, wondering what to do, I Googled hybrid batteries online. Green Bean was one of the first to come up. I was so surprised that Green Bean was offering the part and labor for a little over HALF of what the Toyota dealership was asking for.$1549 IS SUCH A GOOD DEAL!!!Plus, it comes with a FIVE YEAR warranty instead of ONE YEAR. Needing to leave on June 9th to drive to Washington, DC, I really needed to get it fixed or pay $350 to pay for a rental car.I needed the battery urgently, so I called Green Bean and talked to Mitch last night at 5:30pm, 30 minutes before they closed. He was very friendly and understable of my situation. He told me I could get the battery replaced the next morning, which is now today.This morning, Matt, the battery installer, drove TO MY HOUSE at about 10:30am. It only took him about THIRTY MINUTES to replace it, TEN TIMES faster than the time quoted to me by the Toyota dealership. Awesome!Within 24 hours, I now have a working Prius with an awesome hybrid battery that is GUARANTEED to last 5 years with unlimited mileage. I AM SO HAPPY!!!In comparison:Toyota dealership offers: -1 year warranty -$2000 for the battery -$700 for a 5 hour installation and service time -taxes on top of the parts and labor -a requirement to drive to the Toyota dealershipGreen Bean offers: -5 year warranty -$1549 for the (2007 Prius) battery -free installation included with the cost of the battery -no taxes or extra fees -the battery installer drove to my house.I can’t say it enough. Green Bean is awesome. I have a working Prius 24 hours after I found out the battery was almost dead, and if the battery fails again in the next 5 years I’ll have a whole new battery, guaranteed.PS. Did I mention Green Bean is awesome? You should definitely use them for getting a replacement hybrid battery.
Nathan Uttley
17:35 05 Jun 18
Haven Zantjer
15:54 05 Jun 18
Green Bean absolutely ROCKS!!! Like many, I was a little nervous about it, since it was sooooo much cheaper than Toyota. So, my wife and I peppered our installation tech with questions and watched every minute of the job. I have to say, Green Bean does a great job, fast, and for a really reasonable price. Our Green Bean battery has been in the Camry Hybrid for over a month and is working beautifully.
Phil Dickerson
11:38 03 Jun 18
As an international customer, living just across the border in Windsor Ontario I was very happy to see that Greenbean had the flexibility to literally meet me half way to replace my hybrid battery. We met in the parking lot of a Walmart only 26 miles from my home over in Troy, Michigan. I was stunned when the car dealership quoted a price tag of $11,000.00 to replace my faulty battery. I found Steve the installer to be courteous, conscientious and a dedicated worker. He was all about doing it right, not quickly. By the time he was done the "red triangle of death" was long gone! The real time support he was able to access for the install facilitated what was overall a very pleasurable experience. I would give Steve and the Greenbean company a plus 10. Steve's helper (his son), Sam was also great and kept track of all those bolts for his Dad. Thanks again Greenbean! I have even supplied your company's name to the Nissan dealership in case they want to save their customers some money.
Philip Ricciardi
14:08 01 Jun 18
Our installer Matt showed up on time and did a quick and professional job. The price and warranty sold me. The fast professional service was a nice bonus. I own three Prius this is my first battery replacement. Nice to know I got Green Bean to keep them on the road. Thanks Matt and Green Bean Battery.
Romany House
14:01 01 Jun 18
Incredible! I honestly can't believe I got a battery replacement, in my own driveway, very quickly after contacting them, for less than a third of the total price quoted from our local shop. A five year warrantee, and fantastic technician Marc were just icing on the cake; he was so helpful and personable that the short amount of time he needed flew by. Marc traveled from a location almost six hours away from me, and was perfectly on time. My Camry is running great - I'm so grateful and am a customer for life! Even though you only would need them a couple times in a lifetime, if you play your cards right ;)Doesn't hurt that their name is just fantastic!
Anna Heffernan
05:12 31 May 18
We could not be more pleased with Green Bean Battery! If you have a hybrid, you have to have these guys in your contacts list. We were able to get the battery in our Prius replaced for less than half the cost the dealership & others had quoted us - and they came to our house!! Online scheduling & appt availability were great, and followed up by a phone call from a super nice human. Mechanic/technician arrived promptly and was also super nice, quick and competent. The whole experience was fantastic from top to bottom. The fact that they offer a payment plan is a bonus that takes them to another galaxy. DEFINITELY use Green Bean! 🙂
Rebecca Blair
04:11 25 May 18
This is what i talking about a great service professional and awesome warranty and product Tim Livinston awesome job 100 recommended.
Danny Rod
17:32 23 May 18
I was nervous to try this website, but i saw all the good reviews and decided to give it a try. BEST DECISION IVE EVER MADE! Its legit! Plus they saved me some money! Yesterday they came replaced by parents Tahoe Hybrid battery, the guy was very polite, total professional at his job... 5 stars!
Janet Figueroa
14:17 23 May 18
Great Customer Service. 3 months later and my car is running fine. Will definitely recommend if you have a hybrid vehicle and need a battery. Thanks
g B
00:59 19 May 18
Had the battery replaced in my 2007 Toyota Prius a few weeks ago. Did lots of research about Green Bean Battery and decided to go with them for the fact they have good prices and a good warranty. I was worried about having an “online service”/ company based in another state replace the hybrid battery as it is not cheap and I was worried about the quality and service I would receive. The closest local mechanic to me quoted me $2200 to have a refurbished battery installed with a 3 year warranty. So, Green Bean Battery has great prices and a better warranty. The technician Matt showed up on time and was fast, efficient and nice to converse with. He had the battery replaced in under an hour and even replaced a couple of bolts for me in the trunk that were not correct and used by the previous owner or used car dealer. So far the battery is working great. Just before the battery died, I was getting 40mpg with mostly highway driving. With the new battery I’m getting 52mpg! With all that being said, if anything changes with the life of this refurbished battery causing warranty work, I will update the review and document the experience.
Scott Hilton
21:40 18 May 18
Well... i had an appointment set for 2:30pm. Matt was not able to get here until 7:30pm. However, he did call and ask if i was flexible. It worked out. Matt did an awesome job, was very friendly and he was fast!!Glad i went with green bean battery. Plus, one can’t beat the warranty of 5 years!!!Great job Matt! Thanks!!! Im looking forward to many miles and some gas saving!!I definitely recommend green bean battery and Matt.
Tom Murphy
03:29 17 May 18
Matt Vickery installed my battery in under an hour including the test drive. He was friendly and informative. He arrived when he said he would. The price is the best around. Thank you Green Bean Battery!
David Rivere
14:48 10 May 18
I just had my battery replaced. After going to a couple local mechanics for quotes in the Cleveland area as well as a Toyota dealership I was astounded at the price, $4-5K for the replacement of the battery. I did a little digging on the internet and found Green Bean. Couldn’t believe the price as well as all the reviews. Well it’s true and their service was impeccable and hassle free. I will update should I run into any issues down the line. Thanks Green Bean!
Varun Gopinath
00:37 10 May 18
Had my battery replaced yesterday 8 May 2018. The tech was Matt . Being skeptical about these kind of on-line services, I decided to obtain the services from Green Bean Battery and they truly delivered! I would with out hesitation recommend Green Bean Battery to anyone in need of this type of service. Matt arrived to my home even before his scheduled time and he called me to inform me of this which was very courteous of him. He greeted me with a firm handshake and introduced himself. He explained everything and began the process. He amazed me and my wife with his speed and accuracy and had our Prius back up and running in about 30 to 45 minutes. After the work was complete and being his last customer for the day, he took some of his own time to chat with me on a personal level which makes for great customer relations. Matt was professional, courteous and knowledgeable and I want to thank him for his hard work and true dedication in providing a great service and impeccable customer service. Thanks again to Green Bean Battery and to Matt. You all ROCK!!
Carlton G
14:23 09 May 18
I woulds like to give GB Battery a HUGE 5 thumbs up, after the initial shock of having to replace the battery on my wifes Prius, we contacted the local Toyota dealers for the estimate to replace the battery, what we got from the dealers was nothing short of ridiculous.... 3900$... 4700$... so I started looking online and in Toyota Prius and hybrid battery chat boards and found GB Battery and thank god !!! I called them, they explained the service and procedure and the particulars, I set up the appt and made the deposit and within about a week I had a fully functioning 2007 Prius, with 157000 miles again, made my wife so happy. I can't thank MATT, the installer, enough for his communication, thoroughness, knowledge and expertise ... what the dealers claimed would take "up to 7 or 8 hrs" MATT was able than 2.5 start to finish in my driveway and was good as new even with me yapping at him the whole time. GOTTA SAY this is the alternative for anyone who needs a hybrid battery replacement, GREEN BEAN BATTERY is the real deal....Tim HealyDenver CO
tim healy
23:30 06 May 18
Great service and price. Matt V. got here early and completed the job in 45 minutes. He was very professional and knowledgeable. Coming to our location was a real plus. A lifesaver and a great value compared to the Toyota dealer.
Robert Meador
20:43 02 May 18
I just had an UNBELIEVABLY OVERWHELMING customer experience with Green Bean Battery. From Felice in the Chat Room to Tim that dispatched Ali my Tech, I couldn't be happier right now. You see, yesterday I got the red triangle of death on my 2006 Prius. Having gone through this experience just over a year ago with another Hybrid Battery Company (to remain un-named, and had to go through 3 batteries with them to get one that worked), I thought I was going to have to either buy a new car or bow down to Toyota and pay the $4000 to have them replace my battery. It's a darn good thing we did a Google search for another Company to fix our Prius. When I saw Green Beans 5 year warranty, I thought it was too good to be true. And time will tell, but I have a feeling this battery is going to be AOK. Being a Saturday, I was expecting a schedule date of at least a couple days or even a week down the road, but to my amazement, after Felice said I would be contacted soon by a dispatcher, Tim chimed in on my Chat Room conversation and asked if I was available at Noon. I said sure. Ali called me soon after and said he would arrive between 11:50am and Noon. He was right on time and very courteous and professional. He got to work right away. He had all the right tools, was very meticulous and also very friendly. We talked about my experience with the previous Hybrid company and he apologized to me that I had such a bad experience and assured me that would not be the case with Green Bean. He even pointed out several problems that the previous battery company had done. Ali was done in about 20 to 30 minutes and so from my initial contact via the Chat Room at 9am, I had a fully functional battery installed in my Prius by 12:30pm!!!!!!!! THAT IS CRAZY AWESOME CUSTOMER SERVICE!!!!! THANK YOU GREEN BEAN!!!!!
Michael Sheffer
08:54 22 Apr 18
Just had the battery installed a week ago. Its expensive, but it is the cheapest option out there if you're desperate and need to fix your battery. So the guy took about 30 minutes to install it; he did a good job and it was a piece of cake to him. I watched the whole process. After taking it for a ride the first couple times, I was not getting the good MPG that you're supposed to get out of a brand new battery; I was feeling a little disappointed and I assumed that that was the catch to buying a cheaper option of a hybrid battery which isn't from the dealer 🙁 BUTTT, It turns out that it just needed a few drives on the road to and from school to get it "adjusted" and in sync with the system I guess? It's working now, and I drove a solid 200 miles today with 49/50/51mpg on my Prius 2010. Great option and it's everything I'd hoped.Btw, I also NEED to mention this company's exceptional capability in responding to issues and keeping in contact. Everytime I had sent an email, I had always gotten a reply in less than 5 minutes (NO JOKE). And whenever I asked a question on their website, I got a reply in under a minute.. If there was any reason to have given a 5 star it would be because of the amazing customer service and response time. Keep it up!
Moud Bennett
00:23 22 Apr 18
Excellent experience!! Service tech was great it was a pleasure doing business with Green Bean battery!
Loren R
15:36 17 Apr 18
Great pricing, friendly installer, and included 5-year warranty - what is there not to love? Saved me $1,000 from what the dealer wanted, and the install took 20 minutes. These are people that clearly love what they do and it's so nice to work with those type of people.
Kara Schlifske
02:07 12 Apr 18
This was the most professional job I've seen in many a moon. 43 minutes from a standing start. Everything clean and ready to go at the end. 2005 Prius fired up first try with no issues and ran like a champ today delivering 51 MPG in-town driving. Technician Ali was top-notch in every respect. Can't recommend highly enough.
Michael Pandolfo
21:44 10 Apr 18
Yes! Did my research, this company rules. 5 year warranty on a battery the dealership was asking for $5000 dollars. Other company’s were giving 18 month warranty for 2500 bucks and wanted me to get my car to them. This company installs the battery at your driveway or street, took frank (my install guy (thanks frank)) He’s one of the bay area install guys, less then 30 mins. All for a total price of $1849. Depends on the battery you need could be cheaper, for Prius or other hybrids, green bean battery google it. Thanks guys
Joe Sereda
01:31 07 Apr 18
I took my '05 Prius into the dealership to confirm the lights of death on the dashboard, on the way to the dealership I had no acceleration and could not get above 45mph. Of course, my thoughts were confirmed. I had to replace my battery. I scheduled Green Bean to replace my battery while waiting for dealership to bring my car out to me. They came out within 2 hours of scheduling the appointment and the technician had it changed within an hour. The dealership was going to charge 4 hours of labor. great deal $1000 less than dealership and a 5 year warranty that was 2 years longer than the dealership. I am very happy with the service they did in a Taco Bell parking lot across from the dealership. Thanks for saving me time and money! I will definitely recommend to those I know with a Prius!
Greg Greenland
20:43 29 Mar 18
Marc is best instllar very cool guy, service great ,price great, warranty great, running smooth on second week ,no issue get back 40 mph. I recommend to my friends and other people. I happy that i found online, befor i pay $ 3800 to dealer.
Raj Padmani
21:47 24 Mar 18
Just received my green bean battery done by Marc w/ a C. Very nice & friendly guy. Explained everything he was doing. It’s snowing & raining, he never complained, let me talk the whole time, he kept working. Lexus dealership left off some screws he replaced. You can tell he really likes what he does. Didn’t ask for payment until i drive it everything was done. If asked would I recommend this nice, yes I sure would. Thanks Marc!!
Tamela Lowe
19:35 24 Mar 18
Called for a new battery on a Monday, had the new battery installed on Thursday. Immediately had the same problem with the new battery. Called and reported the issue on Friday morning and the Greenbean installers were at my house at 10pm that night, diagnosed a bad battery, swapped it out and were gone in under 30 minutes! The mark of good service is how well unexpected issues are addressed and I am beyond delighted with the service we received and the value delivered.
Lloyd Williams
14:40 10 Mar 18
Stunned to say the least! IN A VERY GOOD WAY! I had ordered a battery with on-site installation from another company and three days later I had not heard from the installation tech and he had not responded to my inquiry as to when he thought he would get here to install. I did some more digging and found Green Bean and boy am I glad we did! I used the online option to "schedule an install" I requested the next day at 8am, thinking they may call or email and say that wasn't feasible because of the short notice...nope, I was wrong...Tim called within minutes of my online inquiry and informed me that Brian would be here that same night! He showed up PROMPTLY at the time he said and was in and out within 45 minutes! We have never seen the green bars on our battery indicator graphic before! WOOHOO! GREEN BEAN IS AMAZING!
Chris LaGrow
18:20 07 Mar 18
"Red triangle of death" on my 07 Prius w 140k made my heart drop to my shoes. After trying other recommended remedies, I called Tim at GBean. Tim explained what was happening in clear and understandable terms. Tony came on a Sunday morning and had the battery switched out in an hour. Made a bad situation much better. $$ are much more reasonable than dealers plus 5 yr no quibble warranty. Prius runs like new. Great outfit !
Jack Wolf
14:17 07 Mar 18
I'm back in the game.....I must say these people are the best all around. Great tech. Excellent customer service. 🍏
larry fullilove, II
21:43 03 Mar 18
What a relief to have find Green Bean Battery! I was pretty stressed to have to replace a hybrid battery and the process was smooth! I found the company surfing on the web to check if a better alternative to the dealership would exist and I am so glad I found Green Bean Battery. I didn't think a specialized company would exist only installing hybrid batteries. . After several chats I decided to go with them and I was sold by the 5 years warranty, seemed very serious.The price was displayed on the website, I like flat fees, so no surprise. I decided on a Thursday or Friday and it was scheduled for the next Wednesday . At that time I only paid a down payment of $250 and the balance when they came to install. The installer was very pleasant. Now I want to see how long the battery will last.
BJM C
18:23 03 Mar 18
Great service! Great price! When I received the news from my Toyota dealer that I needed to replace the hybrid battery in my wife's 2007 Prius, I thought I needed to purchase another car. Within the hour, I called Green Bean. By 8:45 the next morning, I had a replacement battery installed and a working Prius. My wife and I couldn't be happier! The tech was on time, professional and took away the stress!
Tom Mann
15:45 28 Feb 18
The most amazing thing about this company is the promptness. They are very fast and professional. i would definitely recommend them to anyone that has a prius or lexus. Thank you
Jennifer Hernandez
22:18 26 Feb 18
Great company! Very accommodating since the dealership kept the car 3 days longer then should have. From the 1st phone call to them and the numerous reschedule calls I had to make and a very pleasant installer, 1st class service. So glad found them online and I didn’t pay the dealership to replace our battery. Thank you, Mike P
Mike Pecunes
15:32 26 Feb 18
They were super helpful when we were verifying that our battery needed to be replaced. We made the appointment and the service tech. was here before the appointment. He changed it in the freezing rain without complaint. The whole process was so easy. Fast, friendly, good price, great service AND a 5 year warranty!!!
Mark Henningsen
19:19 25 Feb 18
I chose "pay later" at checkout because I simply did not believe I could click the confirm button and someone would show up at my door six hours later. But they did and were done changing the battery in under an hour. I wouldn't have believed it if I didn't see it myself. I was skeptical about remanufactured batteries but there's a five year warranty on it. There really isn't anything to lose here. You can argue about the cost of the battery but it's not likely you're going to invest $1600 into something else and come out ahead. My car is 100% back in action and back over 50 MPG too.
Matt G
00:58 25 Feb 18
The warning lights have gone away for good it looks like, our installer would not let rain slow him down, funny guy and didn't mind letting me watch him. This company definitely prices itself on working with you. I had my reservations spending that much money but they certainly made it as easy as possible. The battery is actually green!! 2010 Prius, 335,000 miles.
Zed Sutterfield
19:15 24 Feb 18
Best deal by far !! Did exactly what they said they would called on a Monday and installed new battery in on Tuesday before 3:00👍👍
Jared Coker
21:26 23 Feb 18
hemei Liu
00:54 23 Feb 18
Just got my battery replaced this past Saturday on my 05 Prius and so far it’s great! The tech Sherman was very kind and knowledgeable and was in and out under an hour! Very professional! I’m excited to see I’m getting my MPG back I feel like I lost some were now I’m back to 45-48 mpg. People these guys are the real deal! I’m a real customer, they have great deals and a great warranty! Thanks Green Bean
Ricardo Velez
19:16 20 Feb 18
The installer arrived early and finished early. The installation was quite professional and the battery has performed very well. However my neighbor who is a service manager at Toyota suggested that I check the cooling fan. I found it to be very much clogged up with doggy hair and probably not working well at all. It took over an hour to clean. This is a service performed when the dealer replaces a battery. Anyone installing a new battery should check the fan, particularly if dogs ride in the car.
Jack Dunlap
15:22 20 Feb 18
The price was reasonable, the warranty unbeatable, and the service great. We were sceptical at first but Mitch answered all our questions. We called on Monday and the technician came on Thursday. The whole process took about an hour. He did not leave until we were completely satisfied that everything was working properly. We were very pleased with the entire experience.
michele moore
05:00 19 Feb 18
WOW.... My experience was superb! Great Communication from start to finish. A real person calling me telling me they were coming early! Then a fresh new Green Bean battery installed in less than 45 mins. Took all the codes off my car and went on a trial test run with me in the car answering all my questions. It has run great now for a month and expect to not need the wonderful 5 year guarantee.... If everyone did business like this, life would be a lot easier! Thanks Green Bean Batteries!
Bob Keys
00:00 18 Feb 18
The technician arrived on time, worked quickly and neatly. Ali was happy to answer numerous questions during the process. It took 45 minutes and my Prius runs as good as new, even though it is 11 years old and has 206k miles on it. I expect to get another 200 k out of this car. Thanks to Green Bean Battery, we are on the road again saving $$ on gas. Super satisfied!!!!
Barbara
14:43 17 Feb 18
Great service, easy to arrange, excellent price. Green Bean came to our shop and installed battery. Customer happy and everything working fine months later
Chris T
03:09 15 Feb 18
They came all of the way from NC and installed in my driveway. They had it installed and programmed in about half of an hour! Couldn’t ask for better service!
Shawn Lillard
00:11 12 Feb 18
Easy, hassle free service. One call and 6 hrs later the job was completed. The Technicians experience was exceptional and the whole process from start to finish was about an hr. Would definetly recommend Green Bean to anyone who needs a battery replacement. Plus a 5yr unlimited mileage cannot be beat.!!
Charlie Guenther
19:29 11 Feb 18
Happy all around with GreenBean Battery's price, service, and customer relations. They switched out my Prius Hybrid Battery in about 45 minutes in my own driveway. I made an appt on-line, and the follow up was excellent, right up till the time they showed up at my door. I definitely recommend GreenBean Battery for Prius battery replacement.
Kathryne Pusch
22:04 09 Feb 18
These folks are AMAZING. I ordered the battery for my 2007 Prius last night and first thing this morning I had a confirmation call. After that I received a call from the technician asking if it was ok to come 20 minutes early, which was great. The technician was ready to go when he got here and had the whole thing done in 30 minutes or so. Pleased with the work, the communication, and peace of mind with the 5 year warranty. Highly recommended - especially if you have an older car like mine and are not quite ready to get into a new car.
Rob Lewis
19:30 09 Feb 18
Great deal - battery replaced for a much lower cost with a great warranty by technician who explained the entire process in detail. Car is running fine nearly two months after installation.
Kathleen Sheedy
02:31 09 Feb 18
Jean lawrence
15:34 07 Feb 18
The service technician was excellent. He and the salesman stayed in contact through the entire process. The tech was very knowledgeable and professional. I was back up and running in a few hours of him arriving at my house. Very convenient. Thank you Green Been Battery.
JEREL GIBBONS
22:26 05 Feb 18
Highly recommend!!! Got the red triangle of death on the way to work in my Prius and found out it was the hybrid battery. Luckily, Green Bean saved the day! The installer arrived on time and got the job done quickly and for less than I expected.
Lawrence Milford
22:43 02 Feb 18
Prius runs great now and installation was free and fantastic. Very happy.
David Saltzman
02:06 29 Jan 18
Excellent! The battery in my ‘05 Prius was throwing a check engine code for a bad HV battery. I talked to my sister and uncle who also have a Prius with high miles and they had their batteries replaced by Green Bean without any issues since replacement (1-2yrs). I set an appointment for the following day, the installer came out, was very polite and professional, dismantled my original battery and installed the replacement within 45min. The car runs great and hasn’t given me any further issues. Considering the price, warraantee and convenience you cannot beat these guys.
matthew span
13:07 28 Jan 18
Great experience with Green Bean! Their helpdesk was friendly and understanding. The technician was efficient and went way beyond the call of duty in explaining the battery system and resolving issues. Highly recommend!
Angela Battle
01:32 28 Jan 18
Overall a very good experience. Reached out to them on 1/22/2018 and they were at my office 1/23/2018 to replace the battery in my 2007 Camry Hybrid. Installer arrived at the time specified and called to let me know he was on the way. Clean cut and knew what he was doing. Only recommendation I would make is to maybe clean up the replacement battery a bit more. Green casing looked nice but it was obvious that battery had seen some wear and tear, especially since the one you pulled out of my car looked brand new still. The disconnect side which had no paint looked like the battery had been sitting in a very dirty environment for some time. Beyond that im very happy with them and the money that was saved.
michael haber
14:34 26 Jan 18
The battery in my 2006 Prius (230,000 miles) bit the dust, Called a couple of dealers who quoted me $3800 for a replacement of which the labor was $500. I really wanted to get 3 more years out of the car and junk it upon retirement, However, the car isn't worth $3800 so I started to search for salvage yards, Somehow, the Green Bean website showed up on my search, Started looking into it and did not find one negative review,. A replacement battery for $1549 and they come to the house and do the install. I called and made the deal. The technician was there the next day. Took him about 40 minutes to install the battery and I've got my car back. The service is unbelievable. The car runs great and hopefully I'll get another 3 years out of it. I can't comment on the reliability of the battery since I just got it but if it holds up, the business model is unbelievable. I would recommend these guys to anyone.
Terry Hale
22:51 25 Jan 18
Fair price with the best warranty offering currently available. I spent nearly a year and a half looking and pricing different battery options for my Prius while we limped along with a dying battery. When I called them their office staff answered all my questions and were able to get me scheduled for exactly when I needed. The tech was great and got everything swapped out without a fuss, even in negative temperatures. I've been waiting to write this as I wanted to see how it performed on the road for a month and I can now say the battery has held up no errors or warnings, I have my old Prius back and running thanks to Green Bean. Honestly compared to other companies their price is competitive, but the full 5 year warranty with no prorating and free install is what truly shows their commitment to growing their business and taking care of their customer.
Richard Newman
13:54 24 Jan 18
Great Service and cost, as compared to the dealers and what they wanted to charge. I would recommend Green Bean to any Hybrid owner who is fixing to replace their Hybrid Battery. Again Great service and price...
steve royl
18:24 22 Jan 18
I love my Prius and have had few problems with it. When my battery finally went out at 120,000 miles the dealer priced me at an outrageous amount for a new battery, service fee, and diagnostic. I found these guys online and called them. They were kind and helpful. They advised me that I didn't need a 150$ diagnostic but only a check up from an Auto Zone and that they could service my battery the next day at my house. Away at work I left the car at home with the keys in it. The service man came out did the work and called me to let me know it was done. I payed online with my phone. Saved me a huge headache! I have been recommending them to everyone I now, even if they don't have a Hybrid battery, a friend or family member probably does.
Jordan Karasek
02:17 22 Jan 18
Gagik Seyranyan
13:07 21 Jan 18
Delivered as promised. Driven 1,500 miles so far, and perfect performance.
Paul Walley
22:09 18 Jan 18
Short story: totally happy with the service and product offered by this company, absolutely no complaints, and despite what their website says, they DO provide service to the Northern California area - at least the Sacramento valley/bay area.Long story: I knew the day was coming when I'd have to make the decision on whether to replace the battery pack on my 2007 Prius, but it came sooner than I thought at around 145k miles and I was NOT very happy, especially when the dealership offered a new battery with a 1-year warranty for $2700. I did some searching online and found Green Bean Battery. Although it seemed that they didn't service California, I got on Facebook and messaged the company anyway just in case. I got a super quick response despite it being after-hours in NC, and within a few quick minutes I had an appointment for that weekend to replace the battery for $1549 with a 5 year warranty (turns out they have one installer based in Manteca which is only about an hour from me). I was suspicious, as this seemed awfully cheap and they didn't require any sort of payment to confirm the appointment. But I was told the name of the installer, and sure enough he called the evening before to confirm the time and place. He showed up at my house on time, had the battery installed within an hour (probably would have been less but we were talking throughout) and I was not charged a dime until everything was installed, put back together, and the warning lights all went out in the car. I was very satisfied with the professionalism and helpfulness of the installer - he gave me some other tips on what to watch for with a Prius, and what to ignore - and since then the car's running great and my mileage is back where it should be. I'm no longer suspicious of this company's 5 star ratings, with customer service and prices like this it all makes sense. I would definitely recommend this company to a friend.
Paula Derrick
01:27 18 Jan 18
When my 2007 Prius hybrid battery went bad after a super hot summer day in Wisconsin, I thought I would have to start shopping for a new car, because I had heard how expensive it was to replace it. It was going to be $3800 at the dealer, and for a car that had over 200K it just didn't make sense to make that kind of investment. Luckily my Google search turned up Green Bean Battery! I researched them, read the reviews and decided to place my order. They came to my office where my Prius was parked at the promised time and replaced the battery in about an hour. It's been 4 months and the car has been running great with the battery often in the green zone. Thanks Green Bean and keep up the good work!
Chris Hofmann
23:22 17 Jan 18
I found this company on the web and was unsure about the company. After the phone call and explanation about the company,their product and service, I was sold. Very easy installation process. The technician arrived on time and was finished in 45 minutes. After installation he reset and ran diagnostics on the vehicle. I even took the vehicle for a test drive. There 5 year non-pro-rated warranty appears to the be the best warranty I found for a hybrid battery pack. Local dealer wanted $4,000 plus tax to replace the old battery pack. Overall, the interaction with this company was excellent.
Paul Winter
18:15 17 Jan 18
2007 Toyota Prius running great with 187,100 miles and then pulled the car out of the garage and all the lights on the dashboard are on, UGH. Okay to drive to work. Drive home, go to garage, replace hybrid battery message. UGH. Minimum $3,200 fix at dealer with just a 12 month warranty. What to do??? Luckily I have a great friend who found Green Bean Battery online. I contacted them Friday it was installed Saturday and it took Sherman 1hr to install. Car started right up and I've put over 4K on the car since September 2017. Thank you Green Bean Battery! You guys rock!
Jan Strzalkowski
01:45 17 Jan 18
The mobile tech arrived on time and finished his work in just over an hour. That was 3 days ago, and now my Prius is driving like new.
Scott Brees
03:53 16 Jan 18
I was very pleased with the service and pricing. Kenney showed up right on time and was very professional. He answered all of my questions and was very efficient. He had the batteries switched out in less than an hour. I highly recommend Green Bean Battery.
Victor Smith
14:26 15 Jan 18
Dealership wanted $4800 to replace the hybrid battery in my daughters 2007 Prius. Found these guys and it was definitely a blessing to only have topay $1549!! They sent a tech to her home the same day I called. Installation was quick and easy!
Felicia Jeans
17:06 12 Jan 18
The price was good and the service even better. Kenny showed up on time and had the battery replaced in less than an hour. Tahoe hybrid system works like it did when I bought it. I highly recommend Green Bean Battery!
Chad Meek
20:14 10 Jan 18
UPDATE - (as of 4:45 pm CST — March 9, 2019). Owner called us personally and got involved in this issue. He found a tech and dispatched him (Eric - who was great, BTW) to vehicle location. He replaced the battery and the car started. Daughter is now on her way home. The owner seemed to really care that we were satisfied - that means a lot. Some of the issues with service were due to this happening on a weekend - I’m sure. But you can’t schedule car problems to only happen on weekdays! I think Green Bean really cares and I hope they do well. They offer what many hybrid drivers need. Hopefully they will take what happened today and improve customer service on weekends or holidays or at night. I wish them the best and appreciate the final outcome.Posted at 12:30 pm CST - March 9, 2019:We are currently having a major problem with Green Bean. My daughter is young and stranded in another city - her Green Bean battery ( just installed 2 weeks ago) has died!! We had to pay to have it towed to the Toyota dealership there and they have diagnosed the problem as the hybrid battery. A nightmare trying to get Green Bean to return our calls!! Finally a guy named Ryan called from his home (his dog was barking during our call). He has been finger pointing at Toyota saying that he won’t send anyone to help unless we prove it’s Green Bean’s battery. This is an awful experience and my daughter feels alone and out of more money having to pay for the tow truck, hotel (because she can’t get home) and possibly a rental car. This is a lesson learned - stick with the Toyota dealership. They were available until midnight last night. They are storing her car while we work through the customer service web that Green Bean has. Honestly - she can’t get through to anyone on the phone - the best she can do is get stock chat messages that tell her they are closed. We finally got a call from “ Ryan” and he threw more stall tactics at us. At the very end of the call he said he would call us back and tell us when a service tech would come meet us. He hasn’t called and we have no number to call him. We will most likely be out the $1500 she spent and have Toyota fix it correctly. My daughter chose Green Bean because they were cheaper and had good reviews. I’m not sure how many of those are real. This experience is a nightmare and now our daughter is out the money and stranded away from home. I will keep you posted - I’ll post how this is finally resolved. Right now I strongly urge you to stick with a dealership for repairs. This is going to cost us more to fix and time and energy - she should have just used the dealership in the first place.
Tammany LaFosse
22:54 09 Mar 19
Service for the car was good, but the warranty transfer window is only seven days, they didn't talk about it over the phone, and you have to dig deep to find the information. I found out too late, and have suffered for it. Makes me wonder why. Over all, I will never buy a hybrid car again. No where near worth money, time, or impact to environment.
Richard Eggleston
13:57 06 Jul 18
After reviewing several different options after my 2007 prius' battery went out, I elected to go with Green Bean. The service was scheduled for the next day (Saturday) and the technician, Ali, even arrived early. The replacement was extremely fast (35 mins) and I was back on the road in no time. Ali was friendly and knowledgable, and most of all, professional. I would recommend Green Bean Battery to anyone who needs a hybrid battery. The 5 year warranty is icing on the cake. I had the battery replaced in Georgia (where I am for training) but I live in Texas, and they service there as well. So if something goes wrong, I can have the battery fixed under warranty, even 4 states away from where I got it. Thanks Green bean!Update (6-5-18)Two days after I had the battery installed, I started smelling a bad smell coming from the back of the car. A couple of days after that it got worse and I contacted Green Bean. After initially telling me I had to bring it into a shop for diagnosis, agreed to send a technician out to look at it. They determined that a wire inside the pack was not tight (it was becoming hot and melting the plastic wire cover) and replaced the pack for me under warranty. Tim personally called me and agreed to send the technician back out to diagnose my problem, and the pack was replaced within 2 days of my report. I appreciate him being up front and giving my report the benefit of the doubt (instead of maintaining I had to get it diagnosed at my own cost just a few days after the install). So far no problems with the new pack, operating as designed.
Micah Sublett
15:57 05 Jun 18
Replaced prius battery last year, so far so good. My car even getting better mpg. He set appointment for me at 5pm, and I think he completely forgot to reach out to one of his installer, he ended up getting different installer that finally came around 9pm ! The guy that installed the battery forgot to install the trunk light and it's gone s now. :\ I just wish the installer would bring a big light instead of a flashlight that attached to your hat.
Kevin Hien
12:47 30 Mar 18
I had a great experience overall with Green Bean Battery. The process was easy, communication was excellent (emails and phone calls), and they installed the battery, at my home, in an hour for exactly the price on the website. This was all scheduled and work completed in less than 24 hours.There were just a couple of small things that I experienced which I think could be improved:1) The scheduling process on the website took me by surprise - I clicked through calendar and filled in my information, expecting some type of feedback saying "time slot available" or allowing me to review the info I'd input, but hitting the "pay later" button immediately scheduled the appointment. I would expect some type of final "are you sure you want to schedule this appointment?" type of screen before the scheduling occurred. Not a big deal, but I was glad I'd really picked a time I wanted, because the only available option to change time or cancel required a phone call.2) My installer called prior to the appointment as I'd been told he would, but he informed me he was running 30 minutes late of the scheduled time. This was a nuisance but I appreciated the communication. He ended up being 1 hour late, but I was prepared.3) I'm not knowledgeable about cars, so I didn't realize the battery installation occurred through the trunk and rear seats of my car, and therefore I hadn't prepared the space. This wasn't a big deal as the installer quickly helped me remove all my junk and car seats, but a heads up in email or one of the phone calls would have saved us a few minutes.Again, I was happy with the service I received overall, and the communication was good. Just a few things would have made it even better.
Ian Sterrett
17:17 27 Feb 18
Keeping in mind that we had our battery replaced just last week, so far so good! Although there was a slight glitch in our service, we did get our car back on the road the same day I called. The glitch was that the installer did not have an appropriate replacement battery on hand and he had to drive several hours out of his way to get one and then over an hour to to our house. I did appreciate that he readily admitted there was a mistake made and that he gave us a realistic estimate of the time he would arrive. I appreciated his willingness to work well into the evening. The price and warranty are much better than the local Toyota dealer's, so we are satisfied. 5 Stars when some time has passed and we know the battery is performing well. I would definitely recommend Green Bean to get fellow hybrid owners out of what must always be a tight spot when a quick decision is required and a lot of money is at stake.
Arthur Julich
21:44 19 Feb 18
